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Quick Dry Cleaning Software logo
Product Onboarding Specialist Quick Dry Cleaning Software

2.0 - 6.0 years

0 Lacs

noida

On-site

Role Overview: As a part of the customer success team, your goal is to provide an exceptional customer onboarding experience. You will be responsible for guiding customers through step-by-step tutorials, offering unlimited guidance, and support to ensure they become champion users, driving product adoption and retention. Key Responsibilities: - Take handover from sales by understanding customers' persona, their pain points, and expectations. - Understand the goals & objectives of new customers and translate those needs appropriately through the implementation and onboarding process. This includes defining milestones, training schedules, onboarding goals, and communicating effectively with cu...

Posted 2 weeks ago

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