US Support (Voice & Email) Executive Vridhi Softech Services Pvt. LTD

0.0 - 3.0 years

0 Lacs

maharashtra

On-site

We have exciting opportunities available in Mumbai for talented professionals looking to grow their career. Join our dynamic team and be a part of a thriving work environment. The ideal candidates should have 6 months to 1 year of experience and hold a Graduate/MBA degree as per the role requirements. The openings are in the areas of US Support, Customer Service, and Relationship Management. Join us to be a part of a growth-oriented environment that offers competitive salaries and ample learning & development opportunities. Apply now or refer someone who might be interested in these positions. Let's connect and build a great career together! #Hiring #MumbaiJobs #CustomerService #RelationshipManagement #CareerGrowth,

Posted 1 week ago

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International Customer Service Representative Pragmatic Solution

0.0 - 4.0 years

1 - 4 Lacs

gurugram

Work from Office

Hiring for international customer support profile 1 year of international voice experience salary upto 6.5lpa 5 days working both side cabs Gurugram Location VOICE PROCESS Grad with 6 months of experience -24k+6k fixed bonus Undergrad/grad with 1 year experience -31k+6k fixed bonus 5 day rotational shifts 2 days rotational off Both Side cab Note - UAN CHECK Location - Gurgaon Hiring for International healthcare process Grad Fresher and Ug with 6 Months of exp can apply Salary upto 30k in hand 5 days working both side cab location gurgaon US CUSTOMER SUPPORT SALARY 19K-21K INHAND GOOD INCENTIVES 5 DAYS WORKING BOTH SIDE CAB CONTRACTUAL 3 MONTHS (CAN BE WORK FROM HOME AFTER TRAINING) FOR MORE DETAILS YOU CAN CONTACT HR MAHAK (8860002893) HR PRABHJOT(8130404642) HR SUMEET (8586097335) HR TANISHA(8076408480)

Posted 1 week ago

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Director (Network Global support - US Region) _Immediate Kanary Staffing

15.0 - 21.0 years

60 - 70 Lacs

visakhapatnam

Work from Office

Dear Candidate, One of our leading MNC Clients is looking for Director (Network Global support) role in Andhra Pradesh. Exp.: 15 - 22 Years Location: Andhra Pradesh No CAB Facility Shift Timings: 5:00pm IST - 3:00am IST (9 hours shifts, 5 days a week) Notice Period: 15 days or less Current or Previous role is equals to Sr. Manager / Director / Head only 15+ years experience in Global network support management (US Region) or Remote desktop support (US Region) 5+ years working for a technology service provider, security vendor, or similar business. 5+ years experience managing staff of more than 100 people. Preferred certifications include CompTIA Linux+, Network+, CCNA but are not required. Interested candidates, please share your profiles to anji.g@kanarystaffing.com

Posted 3 weeks ago

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Hiring For International Voice Process Customer Support !!CTC 6.5lac Rivera Manpower Services

1.0 - 5.0 years

3 - 6 Lacs

Bengaluru

Work from Office

HI Warm Greetings from Rivera Manpower Services, Join a premium international process and build a rewarding career in customer support. Warm greetings from Rivera Manpower Services Hiring International Voice Process (Customer Support) Location: Bangalore CTC: Based on experience (up to 6.7 LPA) Call & Book Your Interview Slot: 7829336034 / 7829336202 / 9380300644 /8431721735 Eligibility: Graduates / Undergraduates Minimum 1 year of experience in international voice process (mandatory) Willing to work in US rotational shifts Immediate joiners or maximum 15 days notice period Roles & Responsibilities: Handle inbound and outbound voice calls for international customers Assist customers with queries, complaints, and service-related issues Provide accurate and timely resolutions ensuring a high level of customer satisfaction Maintain defined AHT (Average Handling Time) and meet quality benchmarks Document interactions and escalate complex issues where required Ensure adherence to SLA, CSAT, and compliance standards Communicate effectively with customers from a global client base

Posted 1 month ago

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Helpdesk Support Engineer - US Hours Continual Engine

2 - 4 years

3 - 5 Lacs

Bengaluru

Remote

Role Overview We are hiring a Helpdesk Support Engineer to provide first-level technical support to our users. This is a remote position requiring work during US business hours (9 PM 6 AM IST). The ideal candidate is tech-savvy, customer-focused, and eager to learn and grow in a fast-paced environment.Key Responsibilities: • Provide first-line support via email, chat, and ticketing tools. • Troubleshoot and resolve user issues related to the PREP platform. • Log, track, and update support tickets with detailed documentation. • Follow defined processes for issue escalation and resolution. • Assist with user onboarding and basic training queries. • Collaborate with internal teams to report bugs or recurring issues. • Contribute to internal knowledge base content.Qualifications: • Bachelors degree in Computer Science, Information Technology, or a related field. • 2–3 years of experience in a helpdesk or technical support role. • Strong problem-solving and communication skills. • Basic understanding of SaaS platforms and technical troubleshooting. • Comfortable working independently and managing time during night shifts. • A strong sense of ownership and willingness to learn.Nice to Have: • Familiarity with ticketing systems like Freshdesk, Zendesk, or similar. • Exposure to accessibility tools or platforms. • Prior experience supporting digital products.Why Join Us: • Be part of a mission-driven team working on cutting-edge AI products. • Gain hands-on experience and grow your career in technical support. • Work in a flexible, remote setup with real impact on users worldwide. • Access mentorship and learning opportunities in a supportive environment.

Posted 4 months ago

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