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0.0 - 4.0 years
3 - 4 Lacs
Lucknow, Ranchi, Jaipur
Work from Office
Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur . Please go through the JD and Apply. We shall call back the relevant profiles. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.
Posted 1 month ago
1.0 - 5.0 years
3 - 5 Lacs
Chennai, Bengaluru
Work from Office
Hiring for Leading ITES Company In Bangalore and Chennai for Customer Support - Blended Process Interview Mode: Virtual Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
1.0 - 4.0 years
3 - 5 Lacs
Hyderabad, Pune, Chennai
Work from Office
AR CALLER/SR AR CALLER (CMS1500&UB04) Locations: Chennai, Bangalore, pune, hyderabad Exp: 1–4Yrs Salary: Up to 40k Work From Office Online interview Needed Immediate joiner Interested Candidates send Ur cv 6383196883 DEEPIKA ,HR
Posted 1 month ago
1.0 - 4.0 years
3 - 5 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
AR CALLER/SR AR CALLER (CMS1500&UB04) Locations: Chennai, Bangalore, pune, hyderabad Exp: 1–4Yrs Salary: Up to 40k Work From Office Online interview Needed Immediate joiner Interested Candidates send Ur cv: 6379093874 Sangeetha - HR
Posted 1 month ago
1.0 - 6.0 years
3 - 5 Lacs
Gurugram
Work from Office
Hi Hiring for Customer Service (telecom) 5 days working 2 rotational off need undergrad/grad plus 1 years exp in top International bpo(voice process) need good communication skill locational Gurugram us shift Amit gandhi 9910877518
Posted 1 month ago
4.0 - 9.0 years
4 - 7 Lacs
Kolkata
Work from Office
*Knows KPI Attrition , Shrinkage ,CSAT, AHT, SLA Must 1 year as a Team Leader on the paper frm International Customer support voice process then ONLY Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!
Posted 1 month ago
1.0 - 6.0 years
0 Lacs
Chennai
Work from Office
Hiring for Senior AR Caller Exp - 1 to 6 yrs(Denial Management Exp Must) Location: Chennai(Perungudi) Shift Timing: Night shift (US Shift) Immediate joiner only Note : No Virtual Interview / No WFH Contact : 8939703901 -Janani / 9384000327 - Subathra
Posted 1 month ago
0.0 - 5.0 years
1 - 4 Lacs
Kolkata, Rajarhat, Howrah
Work from Office
Top MNC BPS is hiring for the Premium Blended and Chat Process Candidate Must be excellent in English Communication CTC- 3LPA-4.10 LPA Rotational Shift 5 working Days+ Cab +Bonus Call / WhatsApp- 7980900426, 9147047911, 6296317938, 9147047910
Posted 1 month ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
1.0 - 6.0 years
3 - 4 Lacs
Gurgaon/Gurugram
Work from Office
Queries related to digital marketing ad's over the chats & calls process related to digital marketing Customer support 5 days working with rotational shift's and off's Min 1+yr Exp in Customer service voice salary - 37k in hand viraj@8294897343 Required Candidate profile Candidate should have strong verbal and written communications with minimum 12 months of international voice experience. 24*7 shifts UG /above can apply Location: Gurugram Grad Fresher-30k Perks and benefits Both side cabs 5 days working incentives IJP
Posted 1 month ago
0.0 - 5.0 years
0 - 3 Lacs
Pune
Work from Office
Responsibilities include analyzing rate trends, creating MTD/YTD revenue reports, tracking RevPAR and inventory, and automating dashboards using Excel/Google Sheets. Strong analytical and communication skills required. Required Candidate profile Strong analytical and Excel/Google Sheets skills, with attention to detail. Must be comfortable working night shifts Experience with forecasting, hotel data, or reporting tools preferred.
Posted 1 month ago
5.0 - 9.0 years
3 - 7 Lacs
Gurugram
Work from Office
Hi Hiring for Supply Chain Management profile||Supply forecasting and supply planning Preferred candidate profile 4 years supply chain management majorly into Supply forecasting Planning Principles (MPS/MRP) Process Oriented Curiosity for systems and processes, and how they can be improved to work more efficiently Lead and Manage by Influencing others High degree of maturity and professionalism Create and maintain accurate assembly BOM configurations. Stakeholder management and supply planning If interested and have experience in same domain so kindly apply for or share your details on ashina.aggarwal@wns.com
Posted 1 month ago
1.0 - 4.0 years
3 - 5 Lacs
Noida
Work from Office
Urgently hiring for the US Collection for the MNC BPO for Noida Salary : 30k to 35k (In Hand) + Incentives+5K Cab Allowance +3k Attandance allowance working : 5 days Shift : Night Cab & meals Required Candidate profile Must have 1yr of Exp. from US VOICE PROCESS, Customer Service or Sales. Candidates must have excellent analytical & interpersonal skills. Graduate Can apply. Call : 8860-54-1684
Posted 1 month ago
1.0 - 5.0 years
1 - 4 Lacs
Noida, Kolkata, Greater Noida
Work from Office
Summary: Employed in the medical billing domain, Insurance Eligibility Verification Specialist is articulate professionals who communicate with insurance companies and other payers with regards to unpaid claims and assist with actions and information needed to properly review, dispute, or appeal denial until a determination is made to conclude the appeal. Responsibilities: Mandate experience of working in US healthcare domain Receive medication referrals and collects insurance information via multiple methods, runs test claims, and Completes administrative duties. Must have a solid working knowledge of insurance plans and benefit structures to obtain detailed Benefit information and maximize plan benefits. Review clinical documents for prior authorization/pre-determination submission purposes. Contact referral source, patient, and/or doctors office to obtain additional information that is required to Complete verification of benefits or prior approvals. Verify and document insurance coverage of medications, administration supplies, and related pharmacy Services including prior authorization requirements and coordination of benefits. Places outbound calls to patients or doctors offices to notify of any delays due to more information needed to Process or due to prior authorization. Provides exceptional customer service to external and internal customers, resolving any customer requests in A timely and accurate manner. Ensures the appropriate notification of patients in regards to their financial responsibility, benefit coverage, And payer authorization for services to be provided. Maintains prior authorizations and verifies insurance coverage for ongoing services. Completes all required duties, projects, and reports in a timely fashion on a daily, weekly, or monthly basis per The direction of the leadership. Collect, analyze, and record all required demographic, insurance/financial, and clinical data necessary to verify Patient information. Refer patients to Financial Counselors as needed to finalize payment for services. Document financial and pre-certification information according to a defined process on time. Request and coordinate financial verification and pre-certification as required to proceed with patient care; Document financial and pre-certification information according to defined process Skills Required: Should possess excellent communication skills. Quick and eager to learn and mold accordingly to the process's needs. Knowledge in Medical Terminology and knowledge of the different types of health insurance plans, i.e.HMOs, PPOs, etc. Good organizational skills are needed to implement timely follow-up. Ability to multi-task. Ability to follow an established work schedule. Experience in diagnosing, isolating, and resolving complex issues and recommending and implementing Strategies to resolve problems. Ability to effectively handle multiple priorities within a changing environment Experience: The candidate must have a minimum of 1 year of relevant experience in US Healthcare. Shift: Night Shift
Posted 1 month ago
0.0 - 4.0 years
3 - 5 Lacs
Noida, Gurugram
Work from Office
Hiring For IGT Travel Voice Process. Where in you have to give Customer Services Vie the Calls. Job Details- Position: CSE - Qualification: UG/Graduate - Experience: 6 Months Min is Mus, 30K In - hand, upto 20K INC - Fresher - Only Graduate with salary of 26K, INC - Location : Work from Office GGN Sector 21- Both Side Cab Facilities/ Noida Sector 62 - Working Days: 5 days, Fix Week- end offs, Fix Night Shift - Rounds: HR, VNA & OPS- Rounds on Virtually NOTE- We need EXCELLENT COMMUNICATION REQUIRED: FLUENCY IN ENGLISH NOTE- We don't charge anything for interview, we are paid from client side https://web.whatsapp.com/79821 29914 - Raj https://web.whatsapp.com/8700056965 - Yashika https://web.whatsapp.com/9557020534 - Deepika
Posted 1 month ago
2.0 - 5.0 years
3 - 4 Lacs
Ahmedabad
Work from Office
Hi Jobseekers!!! Greeting from ShiningstarsITPL!!! Job Title: Customer Support Executive Voice Process (Premium Process) Location: Ahmedabad Process: International Voice (Premium Process) Key Responsibilities: Handle inbound and outbound customer queries via voice calls related to services. Provide accurate information and resolve customer issues in a professional and empathetic manner. Adhere to quality standards and meet/exceed performance metrics. Work in rotational shifts with rotational weekly offs. Eligibility Criteria: Education: Both undergraduates and graduates can apply. Experience: Minimum 2 year of experience in international customer support (for experienced category). Communication Skills: Excellent verbal communication in English . Hindi not required. Salary Details: Up to 4.8 LPA ( Max 20% hike on last drawn CTC) Work Details: Work Days: 5 days a week Shifts: Rotational shifts Week Offs: 2 rotational offs Why Join Us? Opportunity to work for a premium client. Excellent growth opportunities Competitive salary and benefits Vibrant work culture Apply Now! Don't miss this opportunity to kick-start your career with a professional and growth-oriented company. Contact Person: Kaynat Khan (HR Executive) Mobile: +91-8957778258 OR Contact Person: Vahida Khan (HR Executive) Mobile: 9956739953 Drop a text or WhatsApp your resume for quick response and interview scheduling. Thanks & Regards Kaynat Khan HR Executive ShiningstarsITPL
Posted 1 month ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Kota, Ajmer, Jaipur
Work from Office
Salary : 18k to 38K CTC Job Location : Jaipur Good communication skills with fluent English Rotational shift & week off 6 or 5.5 day working Call or whatsapp CV : 6357157165/ 6357157176 Virtual interview Required Candidate profile Immediate joiner Fresher also apply Only work from office Interview mode: Virtual BPO industry is first priority
Posted 1 month ago
0.0 - 1.0 years
2 - 3 Lacs
Pune
Work from Office
Job description Role & responsibilities Act as a mediator between insurance company's/law firms and hospitals, doctors, clinics medical facilities. Do a follow-up on medical reports of patients who have been discharged from the mentioned medical institutes. The main aim is to get the medical facility reports within the time frame mentioned by the client. Eligibility Criteria: Excellent communication skills in English, both verbal and written. Graduation/Awaiting final semester results. Graduate Freshers can apply WFH is not appreciated. Comfortable with Night Shifts. No Experience of BPO/KPO will be consider . Complete fresher can only apply. Perks and Benefits: Salary up to CTC - 25k per month 7K Gross attractive monthly Incentives Fixed US shift Fixed Saturday Sunday Off Over Time Paid Work location: Kalyani Nagar, Pune. This opening is for the voice process; hence candidates with back-office / B2B lead generation / RPO / Business Development will not be considered. How to Apply: Interested candidates can contact me directly at: HR Name : Sahin Parveen Phone:9922876591 Email: sahin.parveen@aminfoweb.co.in
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
BPO for technical support Customer support Voice process Excellent communication req Chennai, Hyderabad, Pune, Gurgaon, Bangalore Freshers and Experienced both can apply US Shift Cab provided 2 days rotational off Graduation not mandatory Sal max 4 lpa + Incentivs Immediate joining required Please call Durga 9884244311 for further info Regards Durga 9884244311
Posted 1 month ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
0.0 - 5.0 years
3 - 4 Lacs
Gurgaon/Gurugram, Delhi / NCR
Work from Office
International customer queries on call & Email regarding hospitality customer services where agents have to resolve queries regarding reservations and cancellations . Excellent on communication skills salary upto 32k in hand call/WhatsApp-7827642775 Required Candidate profile Any Graduate /UG fresher / Experience excellent communication skills required 24*7 shifts Free cabs n meal Location -Gurgaon Max age is -40 year's Perks and benefits Incentives based on performance Medicare Facility
Posted 1 month ago
0.0 - 3.0 years
1 - 3 Lacs
Kolkata
Work from Office
Attending US patient queries and scheduling appointments Performing back-end tasks assigned by doctors Coordinating with the pharmacies for proper medicine delivery to patients Coordinating with the Finance Team to settle insurance-related issues Required Candidate profile 1 year of International voice experience Excellent verbal & written communication skills Willing to work the night shift from the office Energetic with a smart personality
Posted 1 month ago
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