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0.0 - 5.0 years
1 - 5 Lacs
Kharagpur, Kolkata, Siliguri
Work from Office
Top MNC BPS is hiring for the Premium Voice Blended and Chat. Candidate Must be excellent in English Communication. CTC- 3 LPA - 6 LPA Rotational Shift 5 & 6 working Days+ Cab Call / WhatsApp- 6296317938 9147047910 9073639536 9147047911
Posted 1 month ago
10.0 - 15.0 years
30 - 35 Lacs
Chandigarh
Work from Office
We are looking for a dedicated and experienced Assistant Manager US Customer Support to lead and support our customer service operations focused on our US clientele. The ideal candidate should have a background in handling international customers, strong problem-solving skills, and experience in leading a team to deliver an exceptional customer experience. Key Responsibilities: Supervise day-to-day operations of the US customer support team. Ensure timely and effective resolution of customer inquiries via email, chat, and phone. Act as the point of escalation for critical or complex customer issues. Monitor team performance through KPIs and service metrics (AHT, CSAT, FCR, etc.). Coordinate with cross-functional teams (product, tech, QA, sales) to resolve customer queries and enhance satisfaction. Conduct regular team training, quality audits, and performance reviews. Ensure documentation, SOPs, and helpdesk resources are up to date. Provide daily/weekly/monthly reports on team performance and customer feedback. Collaborate with US-based stakeholders and internal leadership for strategic initiatives. Required Skills & Qualifications: Bachelors degree in any discipline (preferred: Business Administration, IT, or related field). 46 years of total experience, with at least 12 years in a supervisory/lead role in international (US) customer support. Excellent written and verbal English communication skills. Strong problem-solving ability and customer-first mindset. Hands-on experience with CRM/helpdesk tools (e.g., Zendesk, Freshdesk, Jira, Salesforce). Ability to manage and mentor a team effectively. Comfortable working night shifts aligned with US time zones. Nice to Have: Experience in FinTech, SaaS, or enterprise software domain. Knowledge of escalation management, SLAs, and workflow automation. Exposure to tools like Confluence, Google Suite, MS Office.
Posted 1 month ago
0.0 - 5.0 years
3 - 4 Lacs
Gurgaon/Gurugram, Delhi / NCR
Work from Office
Queries related to digital marketing ad's over the chats & calls process related to digital marketing Customer support 5 days working with rotational shift's and off's Min 1+yr Exp in Customer service voice salary - 37k in hand viraj@8294897343 Required Candidate profile Candidate should have strong verbal and written communications with minimum 12 months of international voice experience. 24*7 shifts UG /above can apply Location: Gurugram Grad Fresher-30k Perks and benefits Both side cabs 5 days working incentives IJP
Posted 1 month ago
0.0 - 4.0 years
3 - 5 Lacs
Gurugram
Work from Office
Hiring For IGT Travel Voice Process. Where in you have to give Customer Services Vie the Calls. Job Details- Position: CSE - Qualification: UG/Graduate - Experience: 6 Months Min is Mus, 30K In - hand, upto 20K INC - Fresher - Only Graduate with salary of 26K, INC - Location : Work from Office GGN Sector 21- Both Side Cab Facilities/ Noida Sector 62 - Working Days: 5 days, Fix Week- end offs, Fix Night Shift - Rounds: HR, VNA & OPS- Rounds on Virtually NOTE- We need EXCELLENT COMMUNICATION REQUIRED: FLUENCY IN ENGLISH NOTE- We don't charge anything for interview, we are paid from client side https://web.whatsapp.com/7042823679-Sonali https://web.whatsapp.com/8700056965 - Yashika https://web.whatsapp.com/9557020534 - Deepika
Posted 1 month ago
1.0 - 5.0 years
3 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
0.0 - 5.0 years
1 - 4 Lacs
Bengaluru
Work from Office
Hiring for US voice process in Bellandur. One way cab provided. Excellent communication and convincing skills required. Must be flexible with US shifts. Immediate joiners only. 10th PUC and graduates can apply. Call Sara now on 8310274916 Perks and benefits One way cab US shift Quick joining Career growth
Posted 1 month ago
1.0 - 3.0 years
4 - 5 Lacs
Mumbai, Delhi / NCR, Bengaluru
Work from Office
Job Description:We are seeking a motivated and experienced Business Development Executive (PPC Sales) to join our remote sales team. This role is ideal for candidates with a background in digital marketing sales, especially in Google Ads and Meta Ads, who can work in US shifts and engage clients effectively.Key Responsibilities:Connect with potential customers via calls/emails to understand their digital marketing needsGather client requirements and suggest tailored PPC solutionsExplain campaign strategies like Google Ads and Meta Ads clearly to potential clientsDrive sales by converting qualified leads into successful dealsMaintain strong client relationships for repeat businessFollow up regularly with prospects and update sales reports in CRM toolsRequired Skills:13 years of experience in digital marketing or PPC salesStrong knowledge of Google Ads, Meta Ads, and paid campaignsExcellent verbal and written English communicationComfortable working in night shifts (US hours)Proficiency with CRM tools is a plusWhy Join Us?Work with international clientsPerformance-based incentives and bonusesA learning-oriented, growth-driven environment Location - Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune, Remote (Work from Home India)
Posted 1 month ago
0.0 - 1.0 years
2 - 2 Lacs
Coimbatore
Work from Office
Dear Aspirants, Greetings from eNoah iSolution India Private Limited @ Coimbatore !!! Walk-in Interview for Medical Record Reviewer - Night Shift @ Coimbatore Position : Associate Job Location: Coimbatore Job Type : Permanent Role Duration : Full - Time Work Timings : Work From Office - Night Shift Working Days: Monday - Friday Job Specifications:- Need to review medical records. Eliminate non medical documents as per process guideline. Prepare document as per client specification. Desired Skills:- Should have good knowledge in Anatomy and Physiology. Should have good knowledge of medical terminology, diseases, and treatment. Strong Analytical skill required. Ability to identify and solve problems. Should be a Logical thinker & Good decision maker. Eligibility:- Fresh graduates are only eligible. Candidates should have provisional Certificate. Only Life Science Graduates UG/PG both can apply ( Bio-Technology, Microbiology, Bio-Chemistry, Bio-Medical Engineering & Food Nutrition and Dietetics). 0-1 Years of Experience in Medical field can apply. Interested Candidates can attend Direct Walk in Mon-Fri (10 AM - 1 PM) Venue : #101, 9th Floor, Classic Towers, 1547, Trichy Road, Coimbatore-641 018. While coming for the interview bring, 2 Copies of Resume. UG/PG Provisional Certificate - (Xerox copy) or 6th Sem Result published - (Xerox Copy) Thanks and Regards, Pravin R - eTAG
Posted 1 month ago
0.0 - 2.0 years
2 - 3 Lacs
Coimbatore
Work from Office
Dear Aspirant, Greetings from eNoah iSolution India Private Limited !! Walk-In Interview for International Voice Process - US Shift Designation : Process Associate / Sr. Process Associate Qualification : Any UG / PG degree Experience : 0 - 3 Years (BPO domain experience with Excellent communication skill is more preferred) Shift : Fixed Night Shift ( 9.5 Hours of Work ) 5 days working (Two days Fixed Off) Work Location : Coimbatore (Work from Office) Job Description :- Effective English oral communication skills Excellent, analytical, listening, and organizational skills Excellent customer service skills and great enthusiasm for helping customers Must be able to prioritize and complete all job duty requirements Must be able to adhere to schedule changes based on department and/or business Must be an energetic self-starter with the ability to work both independently and within a team Excellent time management skills, attention to detail, and the ability to multi-task Competent in MS office and web browser environments Ability to continually display a positive attitude. Stay current with system information, changes, and updates Salary & Benefits:- Attractive Salary and other employee benefits (Exclusive of CTC) Dinner Facility Medical Insurance Gratuity Rewards and Recognition Venue : #101, 5th Floor, Classic Towers, 1547, Trichy Road, Coimbatore-641 018. Share your Resume to rpravin@enoahisolution.com Thanks and Regards, Pravin R Human Resources - eTAG eNoah iSolution India Private Limited
Posted 1 month ago
0.0 - 5.0 years
3 - 4 Lacs
Mohali, Chandigarh, Panchkula
Work from Office
English Fluency Required for Non Voice Chat Process,Candidate with fluent English from any industry or fresher can apply.Job Location-Work from Office at Mohali. Apply with your resume,you will get call from HR. Required Candidate profile Cab facility+subsidize meal facility+incentives+night shift allowance Perks and benefits Night Allowance, PF, ESIC, 24 days paid leave
Posted 1 month ago
1.0 - 5.0 years
3 - 5 Lacs
Bangalore Rural, Bengaluru
Work from Office
Hiring for Leading ITES Company In Bangalore for Customer Support - Blended Process Interview Mode: Virtual Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
0.0 - 4.0 years
3 - 5 Lacs
Noida, Gurugram
Work from Office
Hiring For IGT Travel Voice Process. Where in you have to give Customer Services Vie the Calls. Job Details- Position: CSE - Qualification: UG/Graduate - Experience: 6 Months Min is Mus, 30K In - hand, upto 20K INC - Fresher - Only Graduate with salary of 26K, INC - Location : Work from Office GGN Sector 21- Both Side Cab Facilities/ Noida Sector 62 - Working Days: 5 days, Fix Week- end offs, Fix Night Shift - Rounds: HR, VNA & OPS- Rounds on Virtually NOTE- We need EXCELLENT COMMUNICATION REQUIRED: FLUENCY IN ENGLISH NOTE- We don't charge anything for interview, we are paid from client side https://web.whatsapp.com/7042823679-Sonali https://web.whatsapp.com/8700056965 - Yashika https://web.whatsapp.com/9557020534 - Deepika
Posted 1 month ago
1.0 - 6.0 years
3 - 6 Lacs
New Delhi, Gurgaon/Gurugram, Delhi / NCR
Work from Office
Sneha @8448100705 Hiring 4 MNC Company Required at least 06 months of exp in any international sales International sales & Upselling exp would work Should be sales target achiever Inbound Sales process we r looking 4 immediate joiner Great Incentives Required Candidate profile 8448100705 Required Skills: Must be excellent in English any international sales exp is required Immediate joiner Both side cab service comfortable to work in night shift 5 days working 8448100705
Posted 1 month ago
1.0 - 5.0 years
3 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
1.0 - 4.0 years
1 - 3 Lacs
Kolkata
Work from Office
We are seeking a highly experienced Customer Care Executive to join our international BPO team. The ideal candidate will have at least one year of experience handling voice processes for international clients. Call Supriya@8583938711 Required Candidate profile Minimum 1 year of experience in an international BPO Excellent comm skill in English Comfortable working in night shifts Perks and benefits Cab Facility Good Incentive
Posted 1 month ago
1.0 - 6.0 years
1 - 5 Lacs
Noida, Gurgaon/Gurugram
Work from Office
Hiring for International TRAVEL VOICE PROCESS for Gurgaon location Any GRAD/UG with min 6 months Int. travel exp. with excellent communication skills can apply salary-upto40k ctc 5 days working Rotational shift and off both side cab Ruchi@8375848971 Required Candidate profile incentives + cabs + premium process
Posted 1 month ago
1.0 - 4.0 years
2 - 5 Lacs
Noida, Ghaziabad, New Delhi
Work from Office
Hiring for International Voice Process US Collections Location : Embassy Galaxy, Tower C, Ground Floor, Sector 62, Noida Interview Timing : 4 PM 7 PM Working Days : 5 Days | Fixed Off : Saturday & Sunday One Side Cab for both M/F Eligibility : Min 1 Year experience in International Voice (US Collections/Sales/Customer Service) Excellent English communication Salary : 25,000 – 38,000 In-hand Lucrative Incentives + Other Perks Contact : Usha Mishra – 8527216127 (Call/WhatsApp) Nearest Metro : Electronic City Metro Station Join a stable & rewarding opportunity today!
Posted 1 month ago
1.0 - 4.0 years
4 - 6 Lacs
Noida
Work from Office
Urgent requirement for Debt Collector 3rd Party Collections Unlimited Incentives Fixed Saturday & Sunday Off Minimum 6 Months of experience required in 3rd Party Collections Call Mohinder@ 9899487873
Posted 1 month ago
0.0 - 5.0 years
3 - 4 Lacs
Mohali, Chandigarh, Panchkula
Work from Office
Hiring For customer support executive -Indore/jaipur/Mohali Note: Apply if you are ready to relocate in Ahmedabad Salary:23k to 34K CTC Rotational shift & week off 5.5 day working Call or whatsapp CV : 6280388724/ 6357157162 Required Candidate profile Immediate joiner Fresher experience both apply BPO industry is first priority Good communication skills with fluent English first 6 month work from office after work from home depends on performance
Posted 1 month ago
0.0 - 5.0 years
3 - 7 Lacs
Noida, Gurgaon/Gurugram, Delhi / NCR
Work from Office
Hiring for/ Customer service / collections / sales (Only Voice) Location: Gurgaon/Noida Candidates should have Excellent communication skills. Sal up-to :- 7.5 lpa Rotational shifts , Rotational week offs, WFO ONLY NO WORK FROM HOME PROFILE Applicant should have 1 year of International BPO experience in VOICE Back end, Blended, & operations experience will not be counted NOTE: WE ARE ONLY HIRING FOR VOICE PROCESS DO NOT CONTACT FOR NON-VOICE AND BACKEND PROFILES For more details Share your CV Contact Person : HR Subhana CONTACT NO:- 8527620333 Call or WhatsApp your resume for the same.
Posted 1 month ago
1.0 - 6.0 years
3 - 4 Lacs
Gurgaon/Gurugram
Work from Office
Queries related to digital marketing ad's over the chats & calls process related to digital marketing Customer support 5 days working with rotational shift's and off's Min 1+yr Exp in Int.Customer service voice salary - 37k in hand viraj@8294897343 Required Candidate profile Candidate should have strong verbal and written communications with minimum 12 months of international voice experience. 24*7 shifts UG /above can apply Location: Gurugram Grad Fresher-30k Perks and benefits Both side cabs 5 days working incentives IJP
Posted 1 month ago
1.0 - 5.0 years
3 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Hyderabad, Chennai
Work from Office
BPO for technical support Customer support Voice process Excellent communication req Chennai, Hyderabad, Pune, Gurgaon, Bangalore Freshers and Experienced both can apply US Shift Cab provided 2 days rotational off Graduation not mandatory Sal max 4 lpa + Incentivs Immediate joining required Please call Durga 9884244311 for further info Regards Durga 9884244311
Posted 1 month ago
0.0 - 4.0 years
3 - 4 Lacs
Lucknow, Ranchi, Jaipur
Work from Office
Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur . Please go through the JD and Apply. We shall call back the relevant profiles. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.
Posted 1 month ago
1.0 - 5.0 years
3 - 5 Lacs
Chennai, Bengaluru
Work from Office
Hiring for Leading ITES Company In Bangalore and Chennai for Customer Support - Blended Process Interview Mode: Virtual Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
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