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0.0 - 5.0 years
3 - 4 Lacs
Noida, Gurugram
Work from Office
Handle incoming customer calls Provide accurate information regarding telecom services, billing inquiries & technical support Engage customers in upselling conversations to promote additional telecom services. If interested Apply Aarav @7827642775 Required Candidate profile UG/ Grad/ B.E/ Btech can apply Excellent verbal communication skills with a clear and professional tone. Strong problem-solving ability Demonstrated experience in upselling or cross-selling techniques Perks and benefits cabs Unlimited Incentives mediclaim
Posted 3 months ago
0.0 - 5.0 years
2 Lacs
Gandhinagar, Ahmedabad
Work from Office
Working Days- ( Monday to Friday) Salary- 15k to 20k CTC+ Food Allow+ Incentives Job Description: - Calling and verification Prospect database development Email id generation and research List management on MS Excel Sheet Reporting Required Candidate profile Excellent Communication Skills to interact with US clients Perks and benefits Meal Allowance (1400) + Incentives
Posted 3 months ago
0.0 - 3.0 years
0 - 2 Lacs
Mumbai Suburban
Work from Office
Hiring Now: Voice/ Chat Support Executive at Foundever( Sitel) Candidates from Mumbai Location can apply. We are hiring for CSR for US Chat Process At our Mumbai Office (Chandivali, Andheri East.) This is a 5 Days working role and will have US Shift. There will be rotational shifts of 24*7 Any 9 Hours Duty which will be decided as per the roster. Candidate should be comfortable working in night shift. Please see below the role requirements and skills required. HSC with 6months or above experience into relevant field. Salary: Up to 22k In-hand (Relevant Feild Experience & On Paper Documents) Graduates Fresher can apply. Salary: Up to 18k In-hand (For Fresher) Experience into Chat process. Strong Communication, teamwork, time management and problem solving. Strong Analytical, Multitasking and decision-making abilities. Strong Emotional Intelligence Candidates from Mumbai Location can apply. Connect on call with HR Manali Pawar 9324290301. OR Kindly drop your resume on below mail ID manali.pawar@foundever.com
Posted 3 months ago
0.0 - 4.0 years
3 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring For Wipro HRO Voice Process. Where in you have to give HR Customer Services Vie the Calls. Job Details- Position: CSE - Qualification: UG/Graduate - Experience: 6 Months Min is Mus, 30K In - hand, INC and 10K PLI Allowance, 60K Retention Bonus - Fresher - Only Graduate with salary of 26K, INC and 10K PLI - Location : Work from Office GGN Sector 21- Both Side Cab Facilities - Working Days: 5 days, Rotational Week offs Night Shift - Rounds: HR, VNA & OPS- Rounds on Virtually NOTE- We need EXCELLENT COMMUNICATION REQUIRED: FLUENCY IN ENGLISH NOTE- We don't charge anything for interview, we are paid from client side https://web.whatsapp.com/70428 23679 - Sonali https://web.whatsapp.com/9355098900 - Riya https://web.whatsapp.com/8700056965 - Yashika https://web.whatsapp.com/9310529164 - Aastha https://web.whatsapp.com/9557020534 - Deepika https://web.whatsapp.com/79821 29914 - Rajveer
Posted 3 months ago
0.0 - 4.0 years
1 - 6 Lacs
Bengaluru
Work from Office
**"Kickstart Your Call Center Career with JobShop!** - Multiple roles open across top companies in Bangalore. Freshers and experienced candidates welcome! - Apply with JobShop, Indias largest BPO recruitment company, and find the best positions in one place. 1. Domestic Voice Support English + Hindi (5 days working + 1 way Cab) Work Location : Bengaluru, brookefield Salary upto 27,000 per month Minimum 1 year experience a must Call Neha On-797518240 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call Neha On-797518240 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call Neha On-797518240 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 30,000 per month Minimum Fresher or 1 year experience a must Call Neha On-797518240 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, ManytaTech Park Salary upto 35,000 per month 1 year experience a must in International Voice Call Neha On-797518240 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluruGreetings from JobShop, India's Largest BPO Recruitment Company. Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru
Posted 3 months ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 3 months ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 3 months ago
0.0 - 5.0 years
2 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Greetings from KVC CONSULTANTS LTD. We are looking for Graduate Freshers interested to work in Non voice Chat process for ITES Company based out of Gurgaon and NoidA. Job Description: - Provide Customer Support - Provide exceptional support while communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions. - Resolve tickets Analyze customer reported information to identify problems and concerns. Eligibility: Graduate fresher Good communication skills Compensation: Upto 4.OO LPA Shift: 24*7 Cabs -- Both side . Work Days: 5 days working with 2 days rotational offs Job location :Gurgaon , Noida . To get your telephonic interviews scheduled kindly reach out to our respective HR's SIMRAN 9821182650 MAHVISH 9628373766 RIYA 9628373761 #NO PLACEMENT CAHRGES# Regards, HR TEAM KVC CONSULTANTS LTD PF // ESIC Benefits & CABS
Posted 3 months ago
0.0 - 2.0 years
1 - 4 Lacs
Gurugram, Raipur, Mumbai (All Areas)
Work from Office
Roles and Responsibilities Excellent Communication Skills Required No. 50 Candidates Excellent Communication Skills Must shifts Work in 24/7 @ Day shift both Grad/12 Both Desired Candidate Profile International Domestic Call Centre Email/Chat/Voice WhatsApp number 9781021114 Domestic and International call Center No Fees Call 9988350971 01725000971 7508062612 9988353971 Age Limit 18 to 32 12th or Graduate any degree or diploma can apply Perks and Benefits Salary 15000 to 35000 and incentive 1 lakh
Posted 3 months ago
0.0 - 2.0 years
1 - 4 Lacs
Mohali, Chandigarh, Panchkula
Work from Office
Roles and Responsibilities Excellent Communication Skills Required No. 100 Candidates Excellent Communication Skills Must shifts Work in 24/7 @ Day shift both Grad/12th Both Desired Candidate Profile International Domestic Call Centre Email/Chat/Voice Domestic and International call Center WhatsApp number 9781021114 No Fees Call 9988350971 01725000971 7508062612 9988353971 Age Limit 18 to 32 12th or Graduate any degree or diploma can apply Perks and Benefits Salary 15000 to 35000 and incentive 1 lakh
Posted 3 months ago
1.0 - 3.0 years
3 - 5 Lacs
Gurgaon/Gurugram, Delhi / NCR
Work from Office
Roles and Responsibilities Develop new business opportunities through lead generation, prospecting, and relationship building with potential clients. Identify client needs and provide tailored solutions to drive sales growth and client satisfaction. Collaborate with internal teams to develop strategies for successful account management. Meet or exceed monthly/quarterly targets for new business acquisition, revenue growth, and portfolio expansion. Desired Candidate Profile 1-3 years of experience in B2B Sales, Corporate Sales, or similar field. Strong communication skills with ability to build rapport at all levels within an organisation. Proven track record of success in client acquisition, retention, and portfolio management. Ability to work effectively during night shifts (US shift). Basic Maths knowledge - Numbers, Calculations, Percentage and Basic Excel. Perks Huge Incentive without capping. 5 days working ( Fixed Sat n Sun off ) The work from home option is also there after 6 months tenure.
Posted 3 months ago
0.0 - 2.0 years
1 - 2 Lacs
Chennai
Work from Office
Respond to customer request over telephone email and Website chats.Maintaining excellent levels of Quality, quantity and Customer satisfaction scores. Escalate situations in an appropriate manner and coordinate with supervisors towards resolution. Required Candidate profile A neutral accent in English.Willingness to work in any shifts .Working knowledge of LAN / WAN /Basic Troubleshooting and Technical Issues .US- Shift timings: 7.30P.M-4.30 am&10.30 pm-7.30 am
Posted 3 months ago
3.0 - 8.0 years
6 - 10 Lacs
Bengaluru
Work from Office
HI Warm Greetings from Rivera Manpower Services , WORK LOCATION : Bangalore Note : Candidates who are willing to Relocate to Bangalore Can apply. Minimum 3 YEARS Experience in Property and Casualty Insurance /Motor Insurance for US market Can apply Call and book your Interview slots +91 79961 80830 Rinky JD for Senior Process Analyst In this role, Underwriter Assistant assists the Branch Underwriter & plays a vital role in maintaining customer relationship through timely & accurate services. A person will act as a liaison between multiple parties including Branch Underwriter, Policy Servicing Team, Insurance Carriers, and Insurance Brokers, etc. by answering questions & providing detailed information about the accounts/policies via Phone Calls or Emails. To ensure success, Underwriter Assistant should have a friendly and professional attitude, excellent communication skills, and the ability to stay calm under pressure. Should have good understanding of Insurance Domain & minimum experience of 3 years in P&C Insurance. Must have a knowledge of Insurance Life Cycle & worked into minimum 3 different processes. Being an integral part of the production (sales) team in USA, should be ready to work in Night Shift India Time. Work experience in Surplus Lines Insurance or with Managing General Agent (MGA) or with Insurance Broker would be an added advantage. Primary Responsibilities Assist Underwriters in day-to-day duties by: 1. Co-ordinating & collecting information from different stakeholders that requires for underwriting & binding accounts/policies, 2. Binding policies in Carrier as well as Agency Management System along with Invoicing & delivering the same to the clients, 3. Follow-up with clients for bind request, pending information, inspection report recommendation implementation, 4. Ensure all documents/information available in file for policy servicing teams, 5. Handling questions & communication with stakeholders via email & inbound/outbound calls, 6. Updating & ensuring compliance to SL affidavits requirements, 7. Triaging endorsements & cancellations, 8. Facilitating & managing miscellaneous activities that do not require Underwriting decision making Excellent verbal & written communication Graduate with 3+ years of experience in an Insurance domain (P&C) Flexible & customer focused Strong problem solving and analytical approach Proactive & accountable Skilled in multi-tasking & prioritizing Exposure to complaints & escalations management Prioritization of work received through different channels Call and book your Interview slots +91 79961 80830(Rinky)
Posted 3 months ago
3.0 - 8.0 years
5 - 10 Lacs
Bengaluru
Work from Office
HI Warm Greetings from Rivera Manpower Services , WORK LOCATION : Bangalore Note : Candidates who are willing to Relocate to Bangalore Can apply. Minimum 3 YEARS Experience in Property and Casualty Insurance /Motor Insurance for US market Can apply Call and book your Interview slots DIVYA - 9513900439 (Whatsapp the cv if number is busy) JD for Senior Process Analyst In this role, Underwriter Assistant assists the Branch Underwriter & plays a vital role in maintaining customer relationship through timely & accurate services. A person will act as a liaison between multiple parties including Branch Underwriter, Policy Servicing Team, Insurance Carriers, and Insurance Brokers, etc. by answering questions & providing detailed information about the accounts/policies via Phone Calls or Emails. To ensure success, Underwriter Assistant should have a friendly and professional attitude, excellent communication skills, and the ability to stay calm under pressure. Should have good understanding of Insurance Domain & minimum experience of 2 years in P&C Insurance. Must have a knowledge of Insurance Life Cycle & worked into minimum 2 different processes. Being an integral part of the production (sales) team in USA, should be ready to work in Night Shift India Time. Work experience in Surplus Lines Insurance or with Managing General Agent (MGA) or with Insurance Broker would be an added advantage. Primary Responsibilities Assist Underwriters in day-to-day duties by: 1. Co-ordinating & collecting information from different stakeholders that requires for underwriting & binding accounts/policies, 2. Binding policies in Carrier as well as Agency Management System along with Invoicing & delivering the same to the clients, 3. Follow-up with clients for bind request, pending information, inspection report recommendation implementation, 4. Ensure all documents/information available in file for policy servicing teams, 5. Handling questions & communication with stakeholders via email & inbound/outbound calls, 6. Updating & ensuring compliance to SL affidavits requirements, 7. Triaging endorsements & cancellations, 8. Facilitating & managing miscellaneous activities that do not require Underwriting decision making Excellent verbal & written communication Graduate with 3+ years of experience in an Insurance domain (P&C /BFSI) Flexible & customer focused Strong problem solving and analytical approach Proactive & accountable Skilled in multi-tasking & prioritizing Exposure to complaints & escalations management Prioritization of work received through different channels Best regards, DIVYA - 9513900439
Posted 3 months ago
1.0 - 6.0 years
3 - 8 Lacs
Noida, Gurgaon/Gurugram, Delhi / NCR
Work from Office
Hiring for/ Customer service / collections / sales (Only Voice) Location : Gurgaon/Noida Graduate Freshers Are Also Eligible For this Undergraduate with minimum 12 months of experience Requirements - Candidates should have Excellent communication skills 12 Months of experience in International Voice 5 Days Working 2 Rotational offs Both sides cab Salary upto 7.5 LPA Note : Back end, Blended, & operations experience will not be counted WE ARE ONLY HIRING FOR VOICE PROCESS DO NOT CONTACT FOR NON-VOICE AND BACKEND PROFILES More details pls send me updated cv or call me HR Ankit 9210458517
Posted 3 months ago
0.0 - 4.0 years
1 - 6 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Greetings from JobShop, India's Largest BPO Recruitment Company. We are hiring the following positions for various clients of ours, to apply with JobShop call Keerthana on 9513749000 or 9573301095 You can also visit our website jobshop.ai to chat with our HR Recruiters 1. Domestic Voice Support English + Hindi (5 days working + 1 way Cab) Work Location : Bengaluru, brookefield Salary upto 27,000 per month Minimum 1 year experience a must Call Keerthana on 9513749000 or 9573301095 . You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call Keerthana on 9513749000 or 9573301095 . You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call Keerthana on 9513749000 or 9573301095 . You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 30,000 per month Minimum Fresher or 1 year experience a must Call Keerthana on 9513749000 or 9573301095 . You can also visit our website jobshop.ai to chat with our HR Recruiters 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, ManytaTech Park Salary upto 35,000 per month 1 year experience a must in International Voice Call Keerthana on 9513749000 or 9573301095 . You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluruGreetings from JobShop, India's Largest BPO Recruitment Company. We are hiring the following positions for various clients of ours, to apply with JobShop Call Keerthana on 9513749000 or 9573301095 . You can also visit our website jobshop.ai to chat with our HR Recruiter Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru
Posted 3 months ago
1.0 - 6.0 years
4 - 5 Lacs
Bengaluru
Work from Office
Make outbound calls to insurance companies in the US healthcare market to follow up on hospital billing claims. Review and analyze claims in the Accounts Receivable (AR) bucket. Handle denials, claim reprocessing, and appeals Required Candidate profile Document the call activities and follow-ups accurately in the system. Communicate with the internal billing team for escalations and resolution Meet targets on calls per day, cash collections Perks and benefits Perks and Benefits
Posted 3 months ago
0.0 - 5.0 years
3 - 8 Lacs
Noida, Gurgaon/Gurugram, Delhi / NCR
Work from Office
Hiring for/ Customer service / collections / sales (Only Voice) Location: Gurgaon/Noida Candidates should have Excellent communication skills. Sal up-to :- 8.5Lpa Rotational shifts , Rotational week offs, WFO ONLY Applicant should have 1 year of International BPO experience in voice Back end, Blended, & operations experience will not be counted NOTE: WE ARE ONLY HIRING FOR VOICE PROCESS DO NOT CONTACT FOR NON-VOICE AND BACKEND PROFILES More details pls send me updated cv or call me HR : Mannu Contact : 9999638333 Call or WhatsApp your resume for the same.
Posted 3 months ago
0.0 - 2.0 years
2 - 2 Lacs
Hyderabad
Work from Office
Immediate Hiring for International Chat Process Interview Date: 11/06/2025 to 14/06/2025(Wednesday to Saturday) Interview Time: 10:30AM to 1:00PM Date of Joining: 13th - June - 2025 Interview/Work Location: [24]7.ai Pvt Ltd, Ground Floor, NSL SEZ, Survey 1, Plot 6, NSL Arena Internal Rd, IDA Uppal, Habsiguda, Hyderabad, Telangana 500039 Job Description: The primary role of an agent is to provide service to the customer over a chat and provide resolution accordingly. Requirements: 1. To provide support and resolve issues via chat and other electronic communication. 2. Good Written communication skills. 3. Strong analytical and troubleshooting skills. 4. Rendering services to customers and ensuring satisfactory. Chat Salary Structure: 12k to 13k(Take home Salary after deductions) Please carry all your educational certificates and Govt ID Proofs(Aadhar and Pan card) for Documentation(Clear scanned copies/Xerox Copies) Job Details: 1. Rotational US Shifts(Midnight shifts as well) 2. 5 days working; 2 rotational week offs (No fixed off on Saturday and Sunday) 3. Students pursuing studies through regular college are not eligible. 4. Educational certificates are mandatory. 5. Must be flexible to work from office. Perks and Benefits: > 2-way free transportation(Home Pickup and Drop) > Self to work (STW) Rs.3300 (only for male employees) Qualification: PUC / Intermediate/ 10+3 (Diploma) / Graduation Interview Process: 1. PIR (Personal Introduction Round) 2. Online Assessment 3. Final Interview Note: Candidates attended interview within 30 days are not eligible to apply. Hiring radius distance limit is 23km.
Posted 3 months ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 3 months ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 3 months ago
0.0 - 5.0 years
1 - 6 Lacs
Guwahati, Kharagpur, Bhubaneswar
Work from Office
Top MNC BPO is hiring for the Premium Voice Blended and Chat in Kolkata Candidate Must be excellent in English Communication. CTC - Upto 3LPA - 6LPA Call /WhatsApp- 9147047911, 6296317938, 9007152957, 9147047911, 7980900426, 9831388551
Posted 3 months ago
0.0 - 2.0 years
2 - 2 Lacs
Hyderabad
Work from Office
Job description ****************Immediate Hiring for International Chat Process**************** Interview Date: 11/06/2025 to 14/06/2025(Wednesday to Saturday) Interview Time: 10:30AM to 1:00PM Date of Joining: 13th - June - 2025 Interview/Work Location: [24]7.ai Pvt Ltd, Ground Floor, NSL SEZ, Survey 1, Plot 6, NSL Arena Internal Rd, IDA Uppal, Habsiguda, Hyderabad, Telangana 500039 Job Description: The primary role of an agent is to provide service to the customer over a chat and provide resolution accordingly. Requirements: 1. To provide support and resolve issues via chat and other electronic communication. 2. Good Written communication skills. 3. Strong analytical and troubleshooting skills. 4. Rendering services to customers and ensuring satisfactory. Chat Salary Structure: 12k to 13k(Take home Salary after deductions) Please carry all your educational certificates and Govt ID Proofs(Aadhar and Pan card) for Documentation(Clear scanned copies/Xerox Copies) Job Details: 1. Rotational US Shifts(Midnight shifts as well) 2. 5 days working; 2 rotational week offs (No fixed off on Saturday and Sunday) 3. Students pursuing studies through regular college are not eligible. 4. Educational certificates are mandatory. 5. Must be flexible to work from office. Perks and Benefits: > 2-way free transportation(Home Pickup and Drop) > Self to work (STW) Rs.3300 (only for male employees) Qualification: PUC / Intermediate/ 10+3 (Diploma) / Graduation Interview Process: 1. PIR (Personal Introduction Round) 2. Online Assessment 3. Final Interview Note: Candidates attended interview within 30 days are not eligible to apply. Hiring radius distance limit is 23km.
Posted 3 months ago
4.0 - 9.0 years
4 - 8 Lacs
Mumbai, Thane, Mumbai (All Areas)
Work from Office
4 years in BPO International Customer Voice process,1 year as a Team Leader on the paper * Rotational Shifts *Manage team of 7-14 *Knows performance metrics *Motivates team Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!
Posted 3 months ago
3.0 - 6.0 years
3 - 4 Lacs
Hyderabad/Secunderabad
Work from Office
Quantuspro Solutions is looking for a Subject Matter Expert / Team Lead based on experience in end-to-end Medical/Dental Billing including payment postings, claims follow-up, Sending claims, AR Calling. Candidate should have experience in calling American Insurance companies or making calls to America. Excellent ability to comprehend the processes, create SOPs, create documentation, diagrams, preparation of Power Point presentations is a plus. Excellent communication skills in English is a must. - Must be flexible to work in Day / Night Shifts - Overall responsibility of the production deliverables of specific task working with RCM Manager - Ensure that the key tasks are completed on a daily basis - Process Documentation, SOPs and customize and enhance each client's SOPs as needed - Allocate the work on a daily basis to the team members and make sure the work is completed per the goals as planned - Conducting meetings with the staff members making sure all team members are up to date with all processes - Train the team members on the importance of Data Security and oversee them to follow all guidelines - Prepare reports to communicate with Management in USA For further details please contact 040-35683890 /7801017313 Regards, HR Team Quantuspro Solutions
Posted 3 months ago
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