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1 - 5 years

4 - 7 Lacs

Bengaluru

Work from Office

Warm Greetings From Rivera Manpower Services, Job Title: Practioner Banking TransactionsLocation: Bangalore (UK Shifts) About the Role: We are hiring for a leading UK bank to support UK customers in various banking transactions. We welcome applications from both freshers and experienced professionals who bring excellent communication skills, logical thinking, and the ability to work UK shifts. This role is vital for delivering exceptional customer service and ensuring smooth banking operations. Key Responsibilities: Customer Assistance: Provide top-notch support to UK banking customers via phone, email, and chat. Assist with everyday banking transactions, including account queries, fund transfers, and statement requests. Resolve customer issues in a timely and efficient manner. Service Excellence: Maintain a high standard of customer service by following bank procedures and compliance requirements. Identify opportunities for process improvements to enhance customer satisfaction. Address and resolve complaints professionally, escalating issues to senior management as needed. Communication & Collaboration: Use excellent verbal and written communication skills to clearly explain processes and resolve queries. Collaborate with cross-functional teams (e.g., technical support, operations) to resolve customer issues. Provide feedback for service improvement initiatives and contribute to team discussions. Shift & Process Adherence: Work in UK shifts to ensure support coverage during peak banking hours. Adhere to internal guidelines and regulatory standards. Maintain accurate and detailed records of customer interactions for compliance and quality purposes. Education: Freshers: A relevant graduate degree is preferred. Experienced: Minimum 1-year experience in international voice customer service Skills: Excellent Communication: Both written and verbal, with a clear command of English. Logical Thinking: Ability to analyze situations and make sound decisions quickly. Customer Focus: A proactive approach to handling queries and resolving issues. Ability to work in a fast-paced environment and adapt to changing customer needs. Basic understanding of banking operations and financial products is a plus. Additional Requirements: Comfortable working in UK shifts. Strong computer literacy and experience using CRM systems will be advantageous. A commitment to continuous improvement and learning new processes. Competitive salary and benefits package. Exposure to a reputable financial institution with a dynamic work environment. Training and development opportunities to enhance your career growth. A collaborative and supportive team environment. How to Apply: Call and book your interview slot immediately! Phone: 7829336034 / 9986267393 /9380300644 /7829336202 We look forward to hearing from you and discussing how you can contribute to our team.

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- 4 years

2 - 4 Lacs

Chennai

Work from Office

We Are Hiring For Customer Support Role With Leading ITES Company. ( Immediate Joining) Language : Proficient in English (Read + Write + Speak ) Roles and Responsibilities Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner. Provide accurate information about products/services to customers through various communication channels (phone, email, chat). Identify customer needs and escalate complex issues to senior team members when necessary. Maintain records of all interactions with customers using CRM software. Meet performance targets set by the company for quality metrics such as first call resolution rate, handle time, abandon rate etc. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Sr Associate Position in Chennai Search : Customer Support Chennai (Job Code # 60) b) For Associate Position in Chennai Search : Customer Support Chennai (Job Code # 59)

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1 - 6 years

3 - 3 Lacs

Ahmedabad

Work from Office

Hiring for Market Research Team Lead in Ahmedabad Strong communication skills in English are essential Lead and manage the market research team Prior leadership experience in a similar role Hiring for only Night Shift Call Husain at 7990477483

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- 5 years

2 - 4 Lacs

Kharagpur, Kolkata, Durgapur

Work from Office

Salary : upto 3.5 L.P.A Job Location : Kolkata Good communication skills with fluent English Rotational shift & week off 6 day working Call us : 6357157164, 6357157174 or 6265868084 Required Candidate profile Immediate joiner Excellent communication skill Freshers also eligible Should be ok with night shift and rotational shift Interview mode: Virtual BPO industry is first priority

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- 5 years

3 - 8 Lacs

Noida, Gurgaon/Gurugram, Delhi / NCR

Work from Office

Hiring for/ Customer service / collections / sales (Only Voice) Location: Gurgaon/Noida Graduate / Undergraduate / Freshers Are Also Eligible For this Candidates should have Excellent communication skills. Sal up-to :- 9Lpa Rotational shifts , Rotational week offs, WFO ONLY Applicant should have 1 year of International BPO experience in voice Back end, Blended, & operations experience will not be counted NOTE: WE ARE ONLY HIRING FOR VOICE PROCESS DO NOT CONTACT FOR NON-VOICE AND BACKEND PROFILES More details pls send me updated cv or call me HR:-Subhana CONTACT NO:- 8527620333 Call or WhatsApp your resume for the same.

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2 - 7 years

3 - 5 Lacs

Ahmedabad

Remote

Should be comfortable working in night shift(6:30 pm to 3:30 am) Proven experience in client servicing or account management within a digital marketing context. Experience with Google/Facebook Ads Should have a digital marketing agency background

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- 5 years

1 - 3 Lacs

Kharagpur, Purulia, Bardhaman

Work from Office

Top MNC BPO is hiring for the Premium Non-Voice and Chat Process. Candidate Must be excellent in English Communication. CTC - Upto 3.60 LPA Rotational Shift 5 & 6 working Days Call /WhatsApp- 9147047911, 6296317938, 8967040903, 9007152957

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- 5 years

1 - 3 Lacs

Kolkata, Barabazar, Barasat

Work from Office

Top MNC BPO is hiring for the Premium Non-Voice and Chat Process. Candidate Must be excellent in English Communication. CTC - Upto 3.60 LPA Rotational Shift 5 & 6 working Days Call /WhatsApp- 9147047911, 6296317938, 8967040903, 9007152957

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1 - 5 years

2 - 5 Lacs

Noida, Greater Noida, Delhi / NCR

Work from Office

Mega Walk- In Drive for International Collection Process Hiring for Soft Collection Process (Us Campaign) 5 Days Working Days Rotational Shift & Off Noida Location / One side cabs for both male and female employee Candidate Must have 6 Months International Experience Salary offered 25k to 38k in Hand ( Depend Upon Interview and Experience ) Lucrative Incentive plus other perks and Benefits NOTE :- NO VIRTUAL INTERVIEW Only 3 Easy Rounds Office Address :- Embassy Galaxy, Tower C ground Floor, Noida Sector 62 Nearest Metro Station :- Electronic City Interview Timing :- 5:30 PM (In the evening ) For More Information Call or What's App :- 9999258087 (Preet)

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1 - 5 years

2 - 5 Lacs

Noida, Greater Noida, Delhi / NCR

Work from Office

Mega Walk- In Drive for International Collection Process Hiring for Soft Collection Process (Us Campaign) 5 Days Working Days Rotational Shift & Off Noida Location / One side cabs for both male and female employee Candidate Must have 6 Months International Experience Salary offered 25k to 38k in Hand ( Depend Upon Interview and Experience ) Lucrative Incentive plus other perks and Benefits NOTE :- NO VIRTUAL INTERVIEW Only 3 Easy Rounds Office Address :- Embassy Galaxy, Tower C ground Floor, Noida Sector 62 Nearest Metro Station :- Electronic City Interview Timing :- 5:30 PM (In the evening ) For More Information Call or What's App :- 8527216127 (Hr. Usha Mishra)

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- 3 years

2 - 3 Lacs

Hyderabad

Work from Office

We are looking for Freshers/ Experience in any customer support Voice/ International voice with Excellent communication skills in English. For more info contact HR Kavya-9884225545. Roles and Responsibilities Handle international calls from UK customers with excellent communication skills. Provide customer support to resolve their queries and concerns in a timely manner. Work on US sales, collection, and calling processes for international clients. Maintain accurate records of all interactions with customers using CRM software. Meet performance targets set by the company for quality, productivity, and sales metrics. Work Location : Hyderabad Shift : US shift timings Desired Candidate Profile 0-3 years of experience in an International BPO or call center environment. Strong English language proficiency (written & spoken) with ability to understand diverse accents. Ability to work flexible shifts including US shift (6 PM - 3 AM IST). Basic computer knowledge with familiarity in MS Office applications. Interested candidates can contact HR Kavya 9884225545. Regards, HR Manager

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- 5 years

3 - 5 Lacs

Noida

Work from Office

About the Role: Were seeking a customer-focused, detail-oriented International Customer Service Representative to join our dynamic e-commerce team. In this role, youll support our global customer base by providing timely, accurate, and empathetic assistance via email, chat, and phone. You'll play a key part in maintaining high customer satisfaction and ensuring smooth order processing across multiple markets. Key Responsibilities: Handle customer inquiries, complaints, and returns across international markets Provide support through various channels (email, live chat, social media, and calls) Collaborate with logistics and warehouse teams to resolve order and delivery issues Maintain accurate records of interactions and follow up to ensure resolution Identify and report recurring issues to improve service quality Qualifications: 0-5 years experience in customer service Excellent verbal and written communication in English Comfortable working in fast-paced, multicultural environment

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- 4 years

2 - 4 Lacs

Hyderabad

Work from Office

****************Immediate Hiring for International Chat and Voice Process**************** Interview Date: 14-May-2025 to 16-May-2025 Interview Time: 10:30 AM - 1:00 PM Date of Joining: 30-May-2025 Interview/Work Location: [24]7.ai Pvt Ltd, Ground Floor, NSL SEZ, Survey 1, Plot 6, NSL Arena Internal Rd, IDA Uppal, Habsiguda, Hyderabad, Telangana 500039 Job Description: The primary role of an agent is to provide service to the customer over the calls and provide resolution accordingly. Requirements: 1. To provide support and resolve issues via chat and other electronic communication. 2. Good Written communication skills. 3. Strong analytical and troubleshooting skills. 4. Rendering services to customers and ensuring satisfactory. Must carry all your educational certificates and Govt ID Proofs(Aadhar and Pan card) for Documentation(Clear scanned copies/Xerox Copies) Job Details: 1. Rotational US Shifts(Midnight shifts as well) 2. 5 days working; 2 rotational week offs (No fixed off on Saturday and Sunday) 3. Students pursuing studies through regular college are not eligible. 4. Educational certificates are mandatory. 5. Must be flexible to work from office. Perks and Benefits: > 2-way free transportation(Home Pickup and Drop) > Transport Allowance( if not opted for company transport) Rs.3300 (only for male employees) Qualification: PUC / Intermediate/ 10+3 (Diploma) / Graduation Interview Process: 1. PIR (Personal Introduction Round) 2. Online Assessment 3. Final Interview Note: Candidates attended interview within 30 days are not eligible to apply. Hiring radius distance limit is 23km.

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- 5 years

2 - 4 Lacs

Gandhinagar, Ahmedabad, Vadodara

Hybrid

JOB TITLE: Chat Service Representative - Work from Office @ Ahmedabad Site- Opportunity to work from home after 6 months of working on-site. REMOTE WORK : Available after six months of on-site work, subject to performance evaluation Required Candidate profile Should be ready to move to Ahmedabad Must Have Excellent Command On Spoken English and Written Flexible to work in rotational shifts Perks and benefits House Allow +Food Allow + Transportation Allow

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1 - 5 years

3 - 4 Lacs

Noida, New Delhi, Gurugram

Work from Office

Hiring for Leading ITES Company In Gurgaon for Chat Support Requirements: Min 1 Year International Chat Experience Mandatory Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Call : 78988 22545 Whatsapp : 9721919721 Job Description & Specifications: 1: Graduate/UG With Min 1 Year Exp in Customer Support - International Chat 2: Candidates need to support customer queries through Chat Support 3: Process Deals with a Leading US Based Telecom Company 4: Excellent English Proficiency Required (Spoken and Written) 5: Candidate Must Not Have Any Exams in the Next 6 Months 6: Rostered Shifts 7: 2 Week offs (Rostered) 8: 5 Days Working 9: Sal Max 35K 10: Incentives 2.5K (Performance Based) 11: Cabs During odd hours (7 pm to 7 am)

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1 - 5 years

3 - 4 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Hiring for Leading ITES Company In Gurgaon/Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Call : 78988 22545 Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate/UG With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Rotational Shifts 4: Customer Support 5: 5 Days Working 6: Max 4 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred

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1 - 5 years

3 - 4 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Hiring for Leading ITES Company In Gurgaon/Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Call : 78988 22545 Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate/UG With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Rotational Shifts 4: Customer Support 5: 5 Days Working 6: Max 4 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred

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1 - 6 years

2 - 3 Lacs

Hyderabad/Secunderabad

Work from Office

Greetings From Scorelabs Inc ! We are Hiring Customer Support Executive ! Email and Chat Process Rotational Shifts Rotational Week Offs 6 days working CTC - 25K Max Required Candidate profile 1 year exp in chat / email process mandatory Work @ Gachibowli English / Hindi required Pls call to Hr Meghana - 8309294728 Perks and benefits Plus other benefits as applicable Two way cab

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- 5 years

4 - 7 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

Work from Office

Hiring For US & Australian process (Salary 4LPA To 7LPA) Process:- Voice Process Providing service to the customers. Freshers/Experienced both can apply. Salary:- 20k To 50k in hand CALL/WHATSAPP – Swati @ 9372811637

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1 - 5 years

2 - 6 Lacs

Pune

Work from Office

We Are Hiring For Leading IT MNC in Pune For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. Language : Proficient in English (Read + Write + Speak ) Roles and Responsibilities Handle international customer calls, emails, and chats with a focus on providing excellent customer service. Resolve customer queries and concerns in a timely and professional manner. Work as part of a team to achieve daily targets and goals. Participate in training programs to improve communication skills and product knowledge. Maintain accurate records of all interactions with customers. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Pune Search : Job Code # 513

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1 - 5 years

3 - 6 Lacs

Pune

Work from Office

We Are Hiring For Leading IT MNC in Pune For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. *******Min 1 Year International Voice/Customer Support Experience Mandatory******** Exp : 1-5 Years Language : Proficient in English (Read + Write + Speak ) Job description: Candidate must be fluent in reading, writing and speaking English. Ability to communicate effectively with End Customers, Field Technicians and Personnel from other parts of the business. Possess effective problem-solving skills and have the ability to deliver timely resolution. Candidate needs to be Customer centric and should be committed to improve Customer experience. Ability to work under pressure and handle difficult Customers. Strong listening skills, being able to listen effectively and understand customers issues. Should be open to working in Shifts, Weekends and also participate in voluntary Overtime if there is a Business need. Should be a Team Player and contribute to Teams success. Support our operations by ensuring timely and efficient inbound call management to remove customer effort and to improve customer advocacy and experience throughout the activation process Provide first call resolution to support the management of the customers complaint or escalation when required. Ensure vulnerable customer issues are identified and acted upon or escalated accordingly. Engage customers by utilizing effective questioning techniques to identify the problem Ensure all legal & regulatory obligations are adhered to Work collaboratively with various stakeholders to resolve customer complaints and track escalations To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Pune Search : Voice Support Pune (Job Code # 246)

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1 - 5 years

4 - 6 Lacs

Pune

Work from Office

We Are Hiring For Leading IT MNC in Pune For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. *******Min 1 Year International Voice/Customer Support Experience Mandatory******** Exp : 1-5 Years Language : Proficient in English (Read + Write + Speak ) Job description: Candidate must be fluent in reading, writing and speaking English. Ability to communicate effectively with End Customers, Field Technicians and Personnel from other parts of the business. Possess effective problem-solving skills and have the ability to deliver timely resolution. Candidate needs to be Customer centric and should be committed to improve Customer experience. Ability to work under pressure and handle difficult Customers. Strong listening skills, being able to listen effectively and understand customers issues. Should be open to working in Shifts, Weekends and also participate in voluntary Overtime if there is a Business need. Should be a Team Player and contribute to Teams success. Support our operations by ensuring timely and efficient inbound call management to remove customer effort and to improve customer advocacy and experience throughout the activation process Provide first call resolution to support the management of the customers complaint or escalation when required. Ensure vulnerable customer issues are identified and acted upon or escalated accordingly. Engage customers by utilizing effective questioning techniques to identify the problem Ensure all legal & regulatory obligations are adhered to Work collaboratively with various stakeholders to resolve customer complaints and track escalations To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Pune Search : Job Code # 246

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1 - 4 years

3 - 6 Lacs

Pune

Work from Office

We Are Hiring For Leading ITES MNC in Pune For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. *******Min 1 Year International Voice/Customer Support Experience Mandatory******** Language : Proficient in English (Read + Write + Speak ) Roles and Responsibilities Provide customer support to international clients through phone calls, emails, or chats. Handle customer inquiries, resolve issues, and provide solutions in a timely manner. Maintain accurate records of customer interactions using CRM software. Collaborate with team members to achieve sales targets and improve process efficiency. Stay updated on product knowledge and company policies. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Pune Search : Job Code # 513

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1 - 3 years

2 - 3 Lacs

Hyderabad

Work from Office

Roles and Responsibilities Handle international calls from UK customers with excellent communication skills. Provide customer support to resolve their queries and concerns in a timely manner. Work on US sales, collection, and calling processes for international clients. Maintain accurate records of all interactions with customers using CRM software. Meet performance targets set by the company for quality, productivity, and sales metrics. Work Location : Hyderabad Shift : US shift timings Desired Candidate Profile 0-3 years of experience in an International BPO or call center environment. Strong English language proficiency (written & spoken) with ability to understand diverse accents. Ability to work flexible shifts including US shift (6 PM - 3 AM IST). Basic computer knowledge with familiarity in MS Office applications.

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2 - 5 years

7 - 9 Lacs

Gurgaon/Gurugram

Work from Office

We are looking for the candidates from Delhi/NCR for the position of IT Security Engineer for US client in Gurgaon location Candidates from West and South location need not to apply Job description Job Title: SOC Analyst Tier 2 Looking for Immediate Joiners or who can Join within 15-20 Days. Location: Gurgaon Shift : Rotational Shift / US Shift Budget: As per market standards + Shift Allowances Contract Tenure: 2 years contract on the payroll of Mynd solution. Share your CV at "Pratibha@myndsol.com" Please share your CV With the Subject line as SOC Analyst Work Experience 2 to 5 years of experience in Security Operations, SOC or Cybersecurity and Graduate in IT/CS from recognized University Key Skills - Candidate should be ready for rotational shift -.Candidate must have Excellent communication Skill - Candidate must have the knowledge of penetration testing, Knowledge of TCP/IP protocols, network applications. Good knowledge of security tools and monitoring devices - CCNA would be preferred - Equivalent Certifications (Network+, Security+, CySA+, GSEC, GMON) Job Requirement Keysight is looking for a Cybersecurity Analyst to join its growing organization and be part of its in-house Security Operations Centre (SOC). This is a position requiring a good technical background in Information Security practice, good knowledge of IT Security threats and solid communication and organizational skills. The successful candidate is very motivated and willing to take on challenges, able to multi-task to succeed and has the ability work with the team to tackle incoming alerts. The Information Risk & Security team sets strategic direction for security within the organization and aligns with stakeholders throughout the company. JOB DESCRIPTION Handling, and escalation of, alerts which require technical triage and analysis. This may include web attacks, malware infections, and phishing campaigns, which have been identified by the Information Risk & Security teams technology stack. Functional Responsibilities Experience Monitoring SIEM solutions and a variety of other security devices found in a SOC environment (e.g. Behavioral Analytics tools, IDS/IPS, log management tools, and security analytics platforms. Creating and maintaining documentation for security event processing. Acknowledge and handle the incoming security alerts. Use the internal ticketing system and dashboards to update the tickets/alerts accordingly and escalating them to the appropriate teams if necessary. Assist the Incident Response team on alerts escalated to them by the SOC team. Develop/Update and follow Standard Operating Procedures (SOPs) and Playbooks to handle standard and out-of-band alerts. Report to the Incident Response Team quickly and efficiently regarding urgent matters. Ensure ticket queues are always within satisfactory limits and all tickets are updated. Provide On-Call Support for emergency or high severity issues. Liaise with partner teams and end-users for security related tickets and activities. Excellent analytical and problem-solving skills required. Experience working with SIEMs and evaluating SIEM alerts. Experience leveraging core security and infrastructure technologies during investigations (e.g. firewall logs, network security tools, malware detonation devices, proxies, IPS/IDS) Key Competencies Ability to think with a security mindset. The successful candidate has a good IT background with good level knowledge of multiple relevant security practice areas (anti-malware solutions, patch and vulnerability management, network security; monitoring; endpoint, etc.) • Knowledge of TCP/IP Protocols, network analysis, and network/security applications. • Good knowledge of various security tools and monitoring devices; e.g. able to read and understand IDS/IPS/Firewall/Proxy logs and determine the current state of play. Experience in correlating malware infections with attack vectors to determine the extent of security and data compromise. Ability to work in a time-sensitive environment; must be detail oriented and able to multitask to meet deadlines and company objectives. Experience in large, geographically diverse enterprise networks. Ability to build lasting relationships with partner teams and stakeholders. Documentation; experience in writing reports and documenting tickets efficiently and accurately. Visit : http://www.keysight.com/ Feel free to reach me for any clarifications

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