Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
0.0 - 5.0 years
2 Lacs
Gandhinagar, Ahmedabad
Work from Office
Working Days- ( Monday to Friday) Salary- 15k to 20k CTC+ Food Allow+ Incentives Job Description: - Calling and verification Prospect database development Email id generation and research List management on MS Excel Sheet Reporting Required Candidate profile Excellent Communication Skills to interact with US clients Perks and benefits Meal Allowance (1400) + Incentives
Posted 1 month ago
2.0 - 7.0 years
4 - 7 Lacs
Noida, Pune
Work from Office
Hiring for Customer Service (voice process) 5 days working 2 rotational off US Shift both side cabs Location Pune, Noida, need grad +2 years exp in international bpo amit.imaginators@gmail.com Amit Gandhi 9910877518
Posted 1 month ago
0.0 - 4.0 years
3 - 5 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Hiring For Wipro HRO Voice Process. Where in you have to give HR Customer Services Vie the Calls. Job Details- Position: CSE - Qualification: UG/Graduate - Experience: 6 Months Min is Mus, 30K In - hand, INC and 10K PLI Allowance, 60K Retention Bonus - Fresher - Only Graduate with salary of 26K, INC and 10K PLI - Location : Work from Office GGN Sector 21- Both Side Cab Facilities - Working Days: 5 days, Rotational Week offs Night Shift - Rounds: HR, VNA & OPS- Rounds on Virtually NOTE- We need EXCELLENT COMMUNICATION REQUIRED: FLUENCY IN ENGLISH NOTE- We don't charge anything for interview, we are paid from client side https://web.whatsapp.com/70428 23679 - Sonali https://web.whatsapp.com/9310529164 - Aastha https://web.whatsapp.com/9557020534 - Deepika https://web.whatsapp.com/79821 29914 - Rajveer https://web.whatsapp.com/9310058098 - Sieera
Posted 1 month ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
1.0 - 6.0 years
2 - 5 Lacs
Noida, Ghaziabad, New Delhi
Work from Office
Top MNC BPS is hiring for International Voice Non-Voice Blended Process. Candidate Must be Super excellent in English Communication. CTC - Upto 4LPA to 6LPA Rotational Shift with 5 Working Days Call / WhatsApp- 8882138273, 9147047908, 7290845078
Posted 1 month ago
0.0 - 2.0 years
1 - 4 Lacs
Mohali, Chandigarh, Panchkula
Work from Office
Roles and Responsibilities Hurry Voice - Non Voice Call Center Jobs, salary 15k.35k,No Fees Shifts - Day / Rotational Responsibilities : Candidates has to resolve real time issues of the customer over the call / Chat. Immediate Joining BPO Customer Call Chat/ Voice Desired Candidate Profile Fresher's & Experience can apply Undergraduate/ Graduate/ PG Fresher's can also apply. Proficient in English High on customer centric Apply now to get call back. WhatsApp number 9781021114 No Fees Call 9988350971 01725000971 7508062612 9988353971 Perks and Benefits Salary 15000 to 35000 and incentive 1 lakh
Posted 1 month ago
1.0 - 3.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Greetings from Scorelabs! We are hiring freshers & Experienced candidates for the International Voice process for the Hyderabad Location. Must have Excellent Command Over English. Immediate Joiners Only Five Days Working Required Candidate profile Graduates can apply for this position. Night Shifts 2 Way Cab Facility Work From Office Please contact this number Call Hr Akhila - 9121246597
Posted 1 month ago
0.0 years
1 - 1 Lacs
Chennai, Bengaluru, Mumbai (All Areas)
Work from Office
US Shift WFO Excellent English comms skills
Posted 1 month ago
1.0 - 5.0 years
3 - 6 Lacs
Pune
Work from Office
We Are Hiring For Leading IT MNC in Pune For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. Overview A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Skills a) Any Graduate b) Minimum 1 Year Voice Support experience in Telecom/ ISP Industry c) Telecom Networking Knowledge d) CCNA Certificate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Pune ) Type : Job Code # 246 Roles and Responsibilities Candidate must be fluent in reading, writing and speaking English. Ability to communicate effectively with End Customers, Field Technicians and Personnel from other parts of the business. Possess effective problem-solving skills and have the ability to deliver timely resolution. Candidate needs to be Customer centric and should be committed to improve Customer experience. Ability to work under pressure and handle difficult Customers. Strong listening skills, being able to listen effectively and understand customers issues. Should be open to working in Shifts, Weekends and also participate in voluntary Overtime if there is a Business need. Should be a Team Player and contribute to Teams success. Support our operations by ensuring timely and efficient inbound call management to remove customer effort and to improve customer advocacy and experience throughout the activation process Provide first call resolution to support the management of the customers complaint or escalation when required. Ensure vulnerable customer issues are identified and acted upon or escalated accordingly. Engage customers by utilizing effective questioning techniques to identify the problem Ensure all legal & regulatory obligations are adhered to Work collaboratively with various stakeholders to resolve customer complaints and track escalations
Posted 1 month ago
1.0 - 5.0 years
4 - 6 Lacs
Pune
Work from Office
We Are Hiring For Leading IT MNC in Pune For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. Overview A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Skills a) Any Graduate b) Minimum 1 year International Customer Voice Support experience is required To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Pune ) Type : Job Code # 513 Roles and Responsibilities Minimum 1 year handle international customer calls, emails, and chats with a focus on providing excellent customer service. Resolve customer queries and concerns in a timely and professional manner. Work as part of a team to achieve daily targets and goals. Participate in training programs to improve communication skills and product knowledge. Maintain accurate records of all interactions with customers. Independent, flexible and open for new tasks, builds individual knowledge base based on experience from interactions with customers, shares knowledge with colleagues, willing to provide great customer service to the customers, spots and reports errors and customer feedback about needed improvements.
Posted 1 month ago
1.0 - 5.0 years
2 - 6 Lacs
Pune
Work from Office
We Are Hiring For Leading IT MNC in Pune For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. Overview A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Skills a) Any Graduate b) Minimum 1 year International Customer Voice Support experience is required To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Pune ) Type : Job Code # 513 Roles and Responsibilities Minimum 1 year Handle international customer calls, emails, and chats with a focus on providing excellent customer service. Resolve customer queries and concerns in a timely and professional manner. Work as part of a team to achieve daily targets and goals. Participate in training programs to improve communication skills and product knowledge. Maintain accurate records of all interactions with customers. Independent, flexible and open for new tasks, builds individual knowledge base based on experience from interactions with customers, shares knowledge with colleagues, willing to provide great customer service to the customers, spots and reports errors and customer feedback about needed improvements.
Posted 1 month ago
1.0 - 4.0 years
3 - 6 Lacs
Pune
Work from Office
We Are Hiring For Leading ITES MNC in Pune For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. Overview A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Skills a) Any Graduate b) Minimum 1 year International Customer Voice Support experience is required To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Pune ) Type : Job Code # 513 Roles and Responsibilities Minimum 1 years Handle international customer calls, emails, and chats with a focus on providing excellent customer service. Resolve customer queries and concerns in a timely and professional manner. Work as part of a team to achieve daily targets and goals. Participate in training programs to improve communication skills and product knowledge. Maintain accurate records of all interactions with customers. Independent, flexible and open for new tasks, builds individual knowledge base based on experience from interactions with customers, shares knowledge with colleagues, willing to provide great customer service to the customers, spots and reports errors and customer feedback about needed improvements.
Posted 1 month ago
1.0 - 5.0 years
3 - 6 Lacs
Kolkata
Work from Office
We Are Hiring For Leading IT MNC in Kolkata For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. Overview A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Skills: a) Any Graduate b) Min 1 Year experience in International Voice Process-Customer Support c) Excellent Verbal communication skills To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Kolkata ) Type : Job Code # 244 Job description: Any Graduate with a Minimum of 1 year of experience in Customer Service & Operations Management in ANZ Utilities is mandatory. Responsible for handling both outbound & in-bound calls from customers or authorized third parties regarding all process & contingency situations arising due to any issues Handle customer complaints during peak time and resolve the issues & advise the best resolution available Responsible for prompt and accurate responses to customer's needs and requests Ability to compare and evaluate possible customer service solutions, and decide which to recommend to customers to best meet their needs and circumstances. Input data and verify information as it pertains to related systems as and when required Properly document each customer interaction in the servicing systems as defined by the process Ensure successful customer support through the resolution of back-office tasks whenever not on calls Understanding of utilities and associated market participants The results of the analysis can be used to design targeted marketing campaigns, for example: 1. Sales Fulfilment : Retaining existing customers (antonym: customer attrition) & Gaining new customers 2. Information : Providing timely and regular information to customers Other examples of the applications of analyses include: 3. Evaluating and improving customer satisfaction 4. Risk assessment and management 5. Data collection and analysis are viewed as a continuing and iterative process. Ideally, business decisions are refined over time, based on feedback from earlier analyses and decisions. Identify factors important to clients Handle customer complaints Ensure customer-based quality parameters are measured and tracked Manage Vulnerable/Priority customer tasks/processes in the realm of the process Ensure privacy is for the customer-related information/assets Person Specification Knowledge/Experience : To be able to perform the following functions: Exceptional conversation skills Proficient in active listening skills Strong language skills; ability to articulate clearly and to be understood Demonstrated ability to adapt to diverse conversational styles Strong ownership skills Experience in managing ownership of issues and overall customer experience Demonstrate the ability to negotiate and properly handle objections with customers Ability to stay current on company policies, procedures Demonstrate ability to set proper expectations
Posted 1 month ago
1.0 - 5.0 years
2 - 5 Lacs
Noida, Greater Noida, Delhi / NCR
Work from Office
Mega Walk- In Drive for International Collection Process Hiring for Soft Collection Process (Us Campaign) 5 Days Working Days Rotational Shift & Off Noida Location / One side cabs for both male and female employee Candidate Must have 6 Months International Experience Salary offered 25k to 40k in Hand ( Depend Upon Interview and Experience ) Lucrative Incentive plus other perks and Benefits NOTE :- NO VIRTUAL INTERVIEW Only 3 Easy Rounds Office Address :- Embassy Galaxy, Tower C ground Floor, Noida Sector 62 Nearest Metro Station :- Electronic City Interview Timing :- 5:30 PM (In the evening ) For More Information Call or What's App :- 9999258087 (Preet)
Posted 1 month ago
0.0 - 1.0 years
1 - 2 Lacs
Chennai
Work from Office
Openings for International Voice Process- US healthcare (For Freshers) Freshers with other field experience with good communication skills can apply(from 2020 passed out onwards only) Designation : Trainee Client Service Executive (Night shift-Voice process). Job Location : Tidel Park in Taramani or Premises in Perungudi (Next to Perungudi EB office), Chennai(Location depends on project assigned) Job Roles : Work in teams that process medical billing transactions and strive to achieve team goal In some cases To make calls to insurance companies or to the client to follow up on unpaid claims. To make calls to patients on behalf of doctor's office Absorb all business rules provided by the customer and process transactions with a high standard of accuracy and within the stipulated turnaround time Desired Candidate profile : Should be Willing to work in Night shift (5.30 PM to 2.30 or 8.30 PM to 5.30 AM-depends on project assigned) Should be willing to join immediately for work from office mode Any degree or Diploma(12+Diploma only) is mandatory- Freshers from 2020 passed out onwards only Should have Good English communication skills (Written and oral) Should posses good typing skills and good knowledge in MS office(Excel Knowledge mandatory) Cab Drop facility(One way) will be provided only for female candidates residing in nearby areas Food facility available for all night shift employee. Medical insurance facility for all employees For queries pls WhatsApp to 9176282509 or email to ceciliea@scioms.com Salary : For Freshers -Rs. 17750/- as CTC per month For Experienced in AR calling/Patient calling process as per industry standards)
Posted 1 month ago
4.0 - 9.0 years
4 - 7 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
4 years in BPO International Customer Voice process,1.5year as a Team Leader on paper * Rotational Shifts *Manage team *Knows performance metrics *Motivates team Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!
Posted 1 month ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
0.0 - 2.0 years
1 - 2 Lacs
Chennai
Work from Office
Respond to customer request over telephone email and Website chats.Maintaining excellent levels of Quality, quantity and Customer satisfaction scores. Escalate situations in an appropriate manner and coordinate with supervisors towards resolution. Required Candidate profile A neutral accent in English.Willingness to work in any shifts .Working knowledge of LAN / WAN /Basic Troubleshooting and Technical Issues .US- Shift timings: 7.30P.M-4.30 am&10.30 pm-7.30 am
Posted 1 month ago
5.0 - 10.0 years
8 - 15 Lacs
Gurugram, Delhi / NCR
Work from Office
Role & responsibilities Lead the AP and T&E processing teams ; ensure timely payments, weekly payment runs, and T&E report processing. Work with the P2P Process Owner , IT , and business teams to improve automation and efficiency. Maintain and update P2P documentation , including process maps and SOX compliance files. Support financial closing cycles , monthly reconciliations, and balance sheet reporting. Address customer/vendor issues and work with procurement to resolve pending items. Prepare and analyze KPI metrics , suggest improvements, and track performance. Ensure all SOX controls are in place and support audit activities. Drive a culture of continuous improvement and team empowerment. Required Skills & Competencies: Strong knowledge of Accounts Payable , T&E , and Procure-to-Pay processes Proficient in SAP and experience with Concur Excellent analytical, problem-solving , and reporting skills Good interpersonal and team management abilities Process-oriented with attention to detail and accuracy Ability to manage multiple priorities and meet deadlines Experience in working with shared services or multinational environments preferred US shift timing Mon-Fri, 5AM-4PM Pacific Time.) Interested candidates share their CV at saumya@careerist.in
Posted 2 months ago
1.0 - 6.0 years
3 - 8 Lacs
Noida, Gurgaon/Gurugram, Delhi / NCR
Work from Office
Hiring for/ Customer service / collections / sales (Only Voice) Location: Gurgaon/Noida Graduate / Undergraduate / Freshers Are Also Eligible For this Candidates should have Excellent communication skills. Sal up-to :- 9Lpa Rotational shifts , Rotational week offs, WFO ONLY Applicant should have 1 year of International BPO experience in voice Back end, Blended, & operations experience will not be counted NOTE: WE ARE ONLY HIRING FOR VOICE PROCESS DO NOT CONTACT FOR NON-VOICE AND BACKEND PROFILES More details pls send me updated cv or call me HR:-Rohan CONTACT NO:- 9582162971 Rahul - 88025 67376 Call or WhatsApp your resume for the same.
Posted 2 months ago
0.0 - 5.0 years
2 - 4 Lacs
Vasai, Nagpur, Thane
Work from Office
JOB TITLE: Chat Service Representative - Work from Office @ Ahmedabad Site- CTC: 30,000 to 40,000 (based on experience and last drawn salary) Job Responsibilities: Respond to customer inquiries via chat and email Weekly Off: Two rotational days Required Candidate profile Should be ready to move to Ahmedabad Must Have Excellent Command On Spoken English and Written Flexible to work in rotational shifts Perks and benefits House Allow +Food Allow + Transportation Allow
Posted 2 months ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 months ago
0.0 - 2.0 years
2 - 3 Lacs
Navi Mumbai
Work from Office
Dear Candidates! Email ID to share your resume for Face to Face Interview - s.arunkumar@randstad.in *NIGHT SHIFT ONLY* Immediate Joiners One way transport Facility. (MNC Bpo company) Freshers and Experience can apply ( Degree mandatory) 0 - 1 years Project (Contract duration) - 6 months International Voice Process - US Process Customer service: Handling customer complaints, providing solutions, and ensuring customer satisfaction Communication: Communicating with customers over the phone, via chat, or email Data analysis and reporting: Gathering and organizing client requirements, creating reports, and providing data-driven recommendations Collaboration: Working with teams to improve processes and provide insights Documentation: Keeping records of customer interactions and documenting transactions Problem solving: Using a logical approach to problem solving QualificationsHigh school diploma or higherExperienceFresher/Tenured Minimum Skills Required: Communications SkillsTyping skillsKnowledge in using computersKnowledge about browsers (MS Internet Explorer and equivalent)Good Spoken English with Neutral Accent (with No MTI)Should posses good rate and clarity of speech.Should be able to write & speak english with correct grammarStrong customer service focus Active Communication skills with ability to empathize with the customer and prioritize customer needs.Comprehension Ability to clearly understand the problem statement Good understanding of phone / chat etiquettes. Ability to establish call control. Verbal skills & Composition Articulate, clear and friendly tone with a neutral accent and ability to compose grammatically precise, concise and apt sentences.Writing skills Ability to communicate correctly and clearly Policies, process, procedures, confidentiality, business ethics, transaction flow, transaction scripts, documentation requirements etc..,Different types of customers Salary Voice [ Freshers 2.93 CTC (Net take home - 18,150); Experienced 3.60 CTC (Net take home 22992)]Chat [Freshers 2.73 CTC (Net take home 16,400); Experienced – 2.82 CTC (Net take home – 16464) ] Shift time – US Shifts06:30 PM to 02:30 AM IST10:30 PM to 06:30 AM IST12:30 AM to 08:30 AM Ist one way cab only + transport allowance (Rs:1700/- Per month)And monthly Location - Mumbai Airoli Email ID - s.arunkumar@randstad.in
Posted 2 months ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
39581 Jobs | Dublin
Wipro
19070 Jobs | Bengaluru
Accenture in India
14409 Jobs | Dublin 2
EY
14248 Jobs | London
Uplers
10536 Jobs | Ahmedabad
Amazon
10262 Jobs | Seattle,WA
IBM
9120 Jobs | Armonk
Oracle
8925 Jobs | Redwood City
Capgemini
7500 Jobs | Paris,France
Virtusa
7132 Jobs | Southborough