Hiring For Assistant Manager /Manager - US Process -Kalyan nagar Invisia Bpo Solutions

6.0 - 8.0 years

4 - 8 Lacs

bengaluru

Work from Office

Greetings from INVISIA SOFTWARE - Kalyan Nagar, Bangalore. We are hiring for Assistant Manager / Manager US Operations with 6+ years of experience in US Based process. 2 years experience in a similar leadership role, managing day-to-day operations, driving performance, and ensuring process excellence. Shift - US Shift 5 days working (No cab) Only candidates who are currently working as Assistant Manager or Manager are eligible to apply for this role.” Job Summary: We are seeking an experienced Assistant Manager/Manager with strong team-handling skills and prior exposure to US-based processes. The ideal candidate should have a minimum of 2 years experience in a similar leadership role, managing day-to-day operations, driving performance, and ensuring process excellence. Prior experience in the Mortgage domain will be an added advantage. Key Responsibilities: Lead, manage, and motivate a team to achieve business targets and maintain high performance standards. Ensure smooth operations of assigned US-based processes with adherence to SLAs and quality benchmarks. Monitor, track, and report key performance metrics, implementing corrective actions when needed. Handle team escalations and ensure timely resolution of issues. Collaborate with cross-functional teams and stakeholders for process improvements. Train, mentor, and develop team members to build strong operational capabilities. Ensure compliance with organizational policies, data security, and client requirements. Required Skills & Experience: Minimum 2 years experience as an Assistant Manager/Manager with proven team-handling experience . Strong understanding and prior exposure to US processes (mandatory). Excellent communication, leadership, and stakeholder management skills. Analytical mindset with problem-solving abilities. Prior experience in Mortgage processes will be a strong advantage. Ability to work in US shifts and manage deadlines effectively. Educational Qualification: Graduate (Any discipline). Postgraduate preferred but not mandatory. What We Offer: Competitive salary and benefits package. Exposure to global clients and processes. Opportunity to grow within a fast-paced, performance-driven organization. *Interested candidates do share your updated CV to shamala.m@invisiasoftware.com OR WhatsApp 7795066884*

Posted 1 week ago

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.