5562 Us Process Jobs - Page 48

Job Title : Technical Support Specialist/ International Voice Process Qualification : Any Graduate and Above Relevant Experience : 2 to 4 Years Must Have Skills : 1.Account & Payment Management: Proficiency in managing subscriptions, payment options, and customer profiles. 2.Billing Management: Understand billing processes and assist customers with billing-related inquiries. 3.Sign-In Assistance: Help customers with sign-in or sign-up processes. 4.Refunds and Purchases: Assist with refunds and guide customers through product purchases. 5.Token Redemption: Help customers redeem tokens, gift cards, and promotional codes. 6.Download Install and Activate (DIA) Skills: Assist with download, install and activation of M365 and Windows products and services. 7.Assisting with Updating / Upgrading the Product or Service cross platform. 8.Assisting with purchasing a product or recommend one appropriately. 9.Assisting with delivering the appropriate post install technical support. 10.Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform 11.Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform Addressing with "How To" Questions 12.Typing Speed: Minimum typing speed of 30 words per minute. Good Have Skills : Knowledge and expertise in Microsoft products and services, Assisting with delivering, Troubleshooting. Roles and Responsibilities : 1.Troubleshooting: Diagnose and resolve technical issues reported by customers via phone, chat, or email. 2.Active Listening: Understand customer concerns, ask relevant questions, and empathize with their situation. 3.Effective Communication: Clearly explain technical concepts to non-technical users. 4.Microsoft Ecosystem: Develop expertise in Microsoft products, including Windows, Office Microsoft365, Windows on Surface devices, and more. 5.Updates and Patches: Stay informed about product updates, patches, and known issues. 6.Self-Service Guidance: Guide customers on using self-help resources and online documentation 7.Tiered Support: Escalate complex issues to higher tiers when necessary. 8.Remote Assistance: Provide remote troubleshooting assistance using tools like Microsoft Remote Desktop. 9.Case Management: Document interactions, solutions, and follow-up actions in the support system 10.First-Contact Resolution: Strive for first-contact resolution whenever possible. 11.Professionalism: Maintain a positive and professional demeanour even during challenging interactions. 12.Customer Feedback: Collect feedback and identify areas for improvement 13.Cross-Functional Teams: Collaborate with other teams (engineering, product management) to address recurring issues. 14.Knowledge Sharing: Contribute to internal knowledge bases and share best practices. 15.Adherence to Policies: Follow Microsofts support policies and guidelines. 16.Quality Metrics: Meet performance metrics related to response time, resolution time, and customer satisfaction. Location : Hyderabad, Bangalore Notice Period : 15 Days Mode of Interview : Virtual Shift Timing : Night Shift Mode of Work : Work From Office Thanks & Regards, Amulya G HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432435/Whatsapp @6366979339 amulya.g@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************

Hiring for Market Research Analyst - KPO Voice Process Location - Noida Fixed Sat & Sun OFF Free Meals Work From Office Rotational Shifts Salary - 25k to 30k Fresher can apply HR@9355770705 Whasapp me ue resume ist

Roles and Responsibilities Manage international process team, ensuring efficient operations and meeting SLAs. Oversee AHT, shrinkage control, attrition management, KPIs (KRA), CSAT, and customer service operations. Develop strategies to reduce shrinkage and improve overall performance metrics. Collaborate with cross-functional teams to resolve issues and implement process improvements. Ensure compliance with US process standards and maintain high levels of quality assurance. Contact - Neelam HR - 9594690866 Email - Neelam.Shahu@teleperformancedibs.com

8448100705 Hiring for TOP International Voice Sales Process | International Voice Process |Opportunity to earn-UNLIMITED INCENTIVES Required Candidate profile -Multiple profiles -Customer Care |International Sales Need excellent sales & Comms skills Required Candidate profile CALL& WTSAP: 8448100705 Any International Sales Experience Would Work (Min 06 Months Looking only for International Sales Experience + Excellent Comms Interview Mode: Telephonic (ON SPOT OFFER LETTER

Minimum 1 year or above experience into either domestic or international voice process is mandatory and must be flexible with night shifts. Job Description: Providing prompt, efficient, detailed service by engaging directly with customers Patiently listen to, understand, and solve complex technical customer issues Investigating, documenting, and resolving issues Providing world class support to customers Navigating multiple system applications and researching applicable solutions with ease Being a voice and advocate for our customers when something doesnt feel right Working with cross-functional support teams to ensure a consistent and high-quality level of support This position may require that you handle various contacts types including Chat, Email, Inbound and Outbound voice calls with our customers Notice Period- Preferred Immediate joiners only Message your details to 7338700398 with the below information. Please don't call(do message alone) Years of experience into voice process? Are you flexible with night shift? Are you an immediate joiner? Your current living location? Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com Thanks & Regards,Swathi.R

Role Description Travel Consulting, Travel Management, and Travel Arrangements skills Flight sales / UK sales /US sales Google campaign calls/Meta Calls /PPC Calls Amadeus is must contact me on 8588987169 (Monika Dagur) Required Candidate profile calls- Flights, Flights Hotel Packages Cruises/ PPC/Meta Min relevant exp: 1+ years in US/UK Travel Sales

Req-Travel Sales Agents (ppc calls ) Exp- 2 years Salary - 70k Location - delhi / gurgaon 5 days working / night shifts NO CCE / NO Backed immediate joiner Only send me your cv on whatsapp - 8512850830

Preferred candidate profile Graduation Mandatory Excellent Communication Skills Immediate Joiners Job Role: Associate (Customer Support) 24/7 work Shift (US Shift) Non-Voice 5 Days working 2 Rotational off Benefits Cab Facility Additional Shift Allowances Competitive Salary

Greetings from JobShop, India's Largest BPO Recruitment Company. We are hiring the following positions for various clients of ours, to apply with JobShop Call Sara on 6360065554 You can also visit our website jobshop.ai to chat with our HR Recrui ters Job description Hiring for Customer & Technical support executive/CSE/for international BPO. salary: 5 to 6 LPA Qualification: Graduation passed, Excellent English communication. shift: Rotational Location: Manyata Tech park, whitefield, Brookfield, Marathalli, Electronic City & BTM Layout Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai For More Details Please Call HR Sara on 6360065554 or 9964080000 Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

Urgent Requirements for International Voice Process Interested Candidates: Akshaya :7386074335 Hima Varshika :7702583850 Note if not answered just whatsapp ur resume to any of the mentioned numbers *Job Details:* - Role: Customer Support - Type: International Voice Process - Experience: Minimum 6+ months in international calling experience mandatory - Eligibility: 10+2, Any graduate can apply - CTC: Upto 5.5 LPA - Shifts: US Rotational shifts - Work Location: Hyderabad - Work Type: Work from office - Transportation: Two-way transportation will be provided *Key Requirements:* - Excellent communication skills - Ability to work in US rotational shifts - Strong problem-solving and analytical skills *How to Apply:* *Note:* References highly appreciated.

To Apply, Fill the Google Application Form :https://forms.gle/8TkmgE384LKs1L6bA If you have already filled this form, Please Don't resubmit the form English Communication is must Educational Qualification - Graduation is must Experience Required - International BPO - 1 Yr + (Preferred) Work Location - Gurgaon Work From Office- Hybrid Mode Roles and Responsibilities Handle customer queries via phone calls, emails, and chats to resolve their concerns in a timely and professional manner. Provide accurate information on products/services to customers through effective communication skills. Manage multiple tasks simultaneously while maintaining high levels of accuracy and efficiency. Escalate complex issues to senior team members or supervisors when necessary. Desired Candidate Profile 2-7 years of experience in BPO industry with expertise in CSR (Customer Service), Customer Care, Customer Handling, Customer Relationship management. Bachelor's degree in Any Specialization (B.A). Strong knowledge of Voice Process, Solving Queries, Customer Management, Complaint Handling, Customer Complaints, Customer Service Management, Customer Satisfaction Index.

Graduation Mandatory Ready to work from Office (5days) Excellent communication skills Shift: Female for Day shift (9-6.30 PM) Male for night shift (8-5.30 AM) Required Candidate profile Please share your CV to hr.east@knowledgesplice.com or can call 6289978449 (Rittika)

Hiring for US Cruise Booking ( US Process ) (Travel Process ) Location : Delhi ( Kirti Nagar ) Direct line up : 9:30pm Cab routes : No Noida is non hiring zone Shift timing : 7pm to 4:30am Looking for 5 Candidates for US Cruise booking 6 months to 1 year exp at least 5 days working Fix Sat & Sun off Salary date 6th of every month Salary up to 60k plus incentives

Roles and Responsibilities Handle international calls from clients across various countries, including UK and US. Provide customer support to resolve their queries and concerns in a timely manner. Work on an inbound process, processing customer requests and resolving issues efficiently. Desired Candidate Profile 0-5 years of experience in BPO industry or related field (International Voice Process). Strong communication skills for effective interaction with international clients. Ability to work on rotational shifts. Proficiency in handling multiple tasks simultaneously while maintaining accuracy and attention to detail. Perks and Benefits Cabs facilities 5 Days work balance Travel Allowance Special Allowances

Role & responsibilities Hiring for Multiple BPO Companies Domestic & International Voice/Non-Voice | Bangalore Are you looking to build a career in the BPO industry? This is your chance to join top-rated companies in Bangalore hiring freshers and experienced candidates for Domestic & International Non Voice and Domestic -Non Voice processes! Growth Opportunities in Top MNCs Limited Openings Apply Now & Grab the Opportunity! Job Description 1* BIG BASKET : Non Voice & Voice Process 6 Days working 1 day off Eng & Hindi or Eng & Any south Languages Location : Tin Factory Fresher 17k 2 + Years of Exp 20k Typing Speed 30WPM 90 + Accuracy After 3months Work From Home 2* 24*7 : International Non Voice Process 5 Days working 2 off 2 way cab Excellent communication 6 Months International Mandatory Fresher 18k Exp 28k Location : Marathahalli Email & Chat Support 3* Aegis Startec : BCP International Voice Process Excellent Communication VT12 Quality Fresher & Exp 5days working Sat sun fixed Off 2 way Cab Location : ITPL Salary 25k+ Quarterly Bonus 4k BCP " Back Ground Verification Excellent communication 4* Sagility : International Voice Process 5Days working Health Care Voice Excellent communication Sat Sun Fixed Off 2 Way Cab Fixed US Shift 6;30 to 3;30 Location : Bommanahalli Salary 22k Fresher & Exp 32k 5* ECPL : International Non Voice Chat process 5Days working 2 off Rotational Shift Domestic Chat Process No Cab Minimum 6months Chat Exp Location : Kothunur Cross Salary 21k Without PF Deduction 6* Alorica : International Voice Process Process: Banking & Retails Min SSLC or PUC fresher 21k Exp : 25k + Shift Allowance Rotational Shift 2 off with 1 way Cab Location : Eco space Excellent communication 7* Rupicard : Collection Process & Sales 6days working Sunday fixed off Location : Bellandur Eng & Any south Languages Salary upto 40k Fresher 22k VT10 Quality 8* Tata Capital : Telesales Exp 6Day Working Sun Fixed Off Fresher 22k Experience 30k Excellent communication Eng & Hindi Location : Whitefield Day Shift No Cab 9* Kredit Bee : Domestic Voice Process 6 Days working 1 off Day shift Job Eng & Hindi Location : Tin Factory & Bommanhalli Fresher 16k Exp 22k + Incentives 10* IGT : Expedia Non Voice Process Minimum 6month International Exp Excellent Communication Salary upto 30k + Incentives Location : Manyata Tech Park HR , Versant , Mettl Assessment & Opps 5days working 2 off 2 way cab 11* Genisis : Domestic Customer support Graduation No Fresher Experience 28k 6Days working sunday Off Location : Whitefield Eng & Hindi First Source , Altruist , Shaadhi.com , Intouch ,Globiva , ECPL , Infosys 100% Free Placement No Charges If Any Frnds Looking for the job share the above J.D and refer My number too.... NOTE: (WE DONT TAKE ANY FEE FROM D CANDIDATES) Feel Free to Schedule your Walk-in Interviews !! Via WhatsApp or Call To Apply / Schedule Interview: Contact: [ 9035233889] Email: [sonu.dignifiedcareers@gmail.com] Name: Sonu HR

Hiring for International Customer service Location - Gurgaon & Noida Voice & Non-Voice Graduate & UG Experience & Fresher both can apply Salary - 18K - 50K Lucrative Incentives Free Meals* Contact: Harleen - 7087596574 Shweta - 8168566685

Job description **"Kickstart Your Call Center Career with JobShop!** - Multiple roles open across top companies in Bangalore. Freshers and experienced candidates welcome! - Apply with JobShop, Indias largest BPO recruitment company, and find the best positions in one place. Job Details: Hiring for International Voice Process Sagility Location: AMR Tech Park, Hosur Road, Bangalore Work Mode: Work from Office Schedule: 5 Days Working | 2 Days Off Week Offs: Saturday & Sunday Fixed Off Shifts: Rotational Shifts Neha 7975182408 Salary Details Freshers: 21,000 (Take-Home) Experienced Candidates: Up to 28,000 (Take-Home) Transport Facility Two-way cab facility provided (within defined radius limits) Eligibility Criteria Education: Open to Graduates & Undergraduates Experience: Freshers Welcome Experienced candidates in International Voice Process preferred Skills: Excellent verbal communication in English Customer handling skills Interview Process 1 HR Screening 2 VNA Assessment (Voice and Accent) 3 Operations Round Kickstart your international BPO career with Sagility offering fixed weekends off, great pay, and reliable transport! Apply Now Limited Openings! For More Details Call HR Neha 7975182408 / 9964080000 or visit jobshop.ai to explore other open positions with us

Excellent English comms , Excellent MS EXCEL and MS Word . Skillset & Responsibility: Freshers / Experienced Candidates With Good Communication Skills. Knowledge Of Basic Computer Operations. Excellent Listening And Speaking Skills. Excellent Analytical & Multitasking Skills. Experience Of Working On Excel Data Driven Modules. Work From Office With Rotational Shift Timings, Blended Process Candidates Should Have Good English US Shifts, With Major Night Shift Candidate should be comfortable with WFO situation Work Location : Chennai

Interested Candidates can WhatsApp their CVs at 9740392834 with the subject line "Airoli Voice" (FRESHERS are eligible) Position : Customer Support Associate (Non-Voice Process) Location : Navi Mumbai, Airoli (Should stay within 25Kms) PFB the specifications : Undergraduate/Graduate can apply (No MBA/Civil/Mech) Freshers will be eligible . Candidates should have Excellent communication skills. US process - Regular Night Shifts 5 Days WFO, Rotationally 2 days off in a week Perks and benefits One way cab facility within 25 Kms from Navi Mumbai, Airoli

APPLY ONLY INTRETSTED ALL GRADUATES Freshers /experience (2019& Onwards) Excellent in English 22k in-hand Salary + 10K incentives Hinjewadi, Pune CAB BOTH WAY Night Shift only WEEK OFF-2 (SAT-SUN)FIX APPLY : Wp or Call HR ,NITESH (8830011092)

Handle inbound and outbound sales support calls to/from U.S. customers. Minimum 1+ year experience in International voice call experience ( USA customer) Excellent communication skills in English (preferred USA Accent) Strong interpersonal and customer service skills. Good Attitude, Good Team player and Polite behavior in answering the customer queries. Ability to work in night shifts ( 8 pm to 5 am ) Basic computer skills (MS Office, data entry, emailing, etc.). Ability to handle pressure and meet deadlines. Meet or exceed daily/weekly KPIs including call volume, lead qualification, and Target Preferred candidate who have personal laptop Preferred Qualifications: Prior experience in International BPO, International telemarketing, inside sales, or international customer support roles. Benefits: Competitive salary with incentives. Performance bonuses. Paid training and career growth opportunities. Supportive Team Environment. EXPERIENCE IN INTERNATIONAL BPO IS A MUST.

Designation : Associate Experience : 0-2yr Education Criteria: Only Graduates Skillset & Responsibility: Freshers / Experienced Candidates With Good Communication Skills. Knowledge Of Basic Computer Operations. Excellent Listening And Speaking Skills. Excellent Analytical & Multitasking Skills. Experience Of Working On Excel Data Driven Modules. Work From Office With Rotational Shift Timings, Blended Process Candidates Should Have Good English US Shifts, With Major Night Shift Candidate should be comfortable with WFO situation Work Location : Chennai ! Offline round of Interview only !

1 Years+ Exp. in International Voice Process (Required) Graduate Budget - Upto 5.50 LPA 5 Days/Rotational Shifts/Cabs (Excellent Communications Skills required) Please Call - 9999869475

Location: Noida Shift: Night Shift (US Hours) Work Days: 5 Days a Week Experience: Minimum 1 Year in International Sales (US process preferred) Salary: 20,000 – 37,000 + Cab Allowance Contact FATIMA 9990683423

Customer Support Executive to join Excellent communication skills Ability to handle high volumes of inbound/outbound calls. Problem-solving attitude with 1-2 years of experience in customer support or similar process.