5556 Us Process Jobs - Page 4

2-wayprovided Job Description: We are hiring Chat Support Executives for the Annual Enrollment Period (AEP) process at Optum (Noida) . This role is ideal for candidates with excellent written communication skills, fast typing speed, and a proactive approach to customer service. Key Responsibilities: Provide real-time support to M&R and M&R DSNP members through chat. Maintain professionalism while handling multiple conversations simultaneously. Resolve queries using digital tools, internal apps, and reference material. Ensure a positive customer experience through clear and courteous communication. Adapt quickly to process changes and updates during the AEP period. Must-Have Skills: Written Communication: Clear and customer-friendly responses. Typing Speed: Minimum 35 WPM . 2 Way or cab will be pavided Multi-tasking Ability: Efficiently manage chats, tools, and search simultaneously. Tech-Savvy: Comfortable navigating CRM tools, apps, and web-based platforms. Analytical Thinking: Ability to interpret unclear messages and ask clarifying questions. Adaptability: Flexible to shift timings and ongoing process improvements. Good to Have: Experience in the healthcare/insurance domain claims, benefits, pharmacy, etc. Familiarity with CRM tools or automated chat systems . Interview Process: Typing Test Minimum 35 WPM CAT Assessment Mock Chat (Minimum score: 2.2) Face-to-Face Interview Mandatory (at Gurgaon office) Note: Graduation is mandatory. Candidates with BE/B.Tech/M.Tech are not eligible unless they have strong tenure in healthcare domain . No remote option Work from Office only (Noida location). Join Optum's Chat Support Team this AEP season! Apply now and be part of a fast-paced, tech-driven customer experience team.

TECH MAHINDRA - HIRING For UK VOICE Process Key Responsibilities: - Voice Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION : Mumbai Eligibility: - Graduate/Undergraduate degree - Freshers with excellent communication skills can apply - Candidates with 0-12 months of international voice process experience are also welc o me to Apply Compensation: - Freshers 3.35 LPA - Experienced Candidate s : Up to 4.5 LPA (depending on your last CTC and performance in the interview and process) Shift Requirements: - Candidates should be comfortable working rotational shifts 24*7 Perks and Benefits: - One-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package Apply now: CONTACT: 7620636678 YASH HR Team Tech Mahindra

Key Responsibilities: Respond promptly and professionally to incoming international calls regarding products, services, orders, billing, technical support, or general inquiries. Make outbound calls for follow-ups, surveys, or issue resolution as required. Understand and address customer concerns with patience, empathy, and clear communication. Provide accurate information and solutions while maintaining compliance with company policies and regulations. Document all interactions, including call details and resolutions, accurately in the CRM system. Collaborate with internal teams to escalate and resolve complex issues. Meet or exceed individual and team targets for call quality, average handling time, and customer satisfaction scores. Stay updated on product knowledge, services, and industry developments relevant to the international clientele. Work flexible shifts to support customers across various global time zones. B.TECH ,B.E, B.Sc, Any Post Graduation fresher are not eligible. Anyone who attended interview before 30 days are not eligible to attend walk-in. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Mega Walk- In Drive for International Collection Process Hiring for Soft Collection Process (Us Campaign) 5 Days Working Days Rotational Shift & Off Noida Location / One side cabs for both male and female employee Candidate Must have 6 Months International Experience Salary offered 25k to 40k in Hand ( Depend Upon Interview and Experience ) Lucrative Incentive plus other perks and Benefits NOTE :- NO VIRTUAL INTERVIEW Only 3 Easy Rounds Office Address :- Embassy Galaxy, Tower C ground Floor, Noida Sector 62 Nearest Metro Station :- Electronic City Interview Timing :- 4pm to 6pm (In the evening ) For More Information Call or What's App :- Usha Mishra (8527216127)

We Are Hiring Be the First to Rise! | First Batch Open International Collection (Voice Process) Noida Job Role: International Collection (Voice US Process) Location: iQor India Services Embassy Galaxy, Tower C, Ground Floor, Noida Sector 62, Uttar Pradesh ( Nearest Metro Station: Noida Electronic City Blue Line ) Job Highlights: Working Days: 5 Days/Week Shift: Rotational Shifts + Rotational Offs Experience Required: Minimum 1 Year in International Collection voice Requirement: Excellent English Communication Transport: One-side cab for both male and female employees Salary & Benefits: 25,000 40,000 in hand Performance-Based Incentives Additional Perks & Growth Opportunities Walk-in Interview Timing: 4:00 PM 7:00 PM (Monday to Friday) Contact to Apply: HR. Usha Mishra Call/WhatsApp: +91 8527216127

Experience Previous Customer Service Experience: 5 plus years of experience in any customer-facing role, particularly in a contact center environment, is highly valued. Experience in a B2C (Business to Consumer) Setting: Familiarity with handling consumer inquiries, even if theyre not technical in nature, would be an asset. Communication Skills: Fluent English Proficiency: As the role supports U.S. consumers, fluency in English is essential. This includes clear verbal communication, proper pronunciation, and professional tone. Excellent Verbal and Written Communication: Ability to communicate clearly and effectively both over the phone and in writing. This is crucial for maintaining a positive customer experience and resolving issues. Active Listening: Good listening skills are important to understand the customer's concerns and guide them appropriately through non-technical solutions. Cultural Sensitivity: Understanding of U.S. communication styles, expectations, and cultural differences to ensure smooth and effective interactions Shift Assignment: Ability to Work U.S. Hours: Supporting U.S. consumers, the role requires working in shifts that align with U.S. time zones, 8:00AM-6:00PM CST. Customer Service Skills: Strong Customer Focus: Ability to empathize with customers, address their concerns, and deliver excellent customer experience, even if the issue cannot be fully resolved in the first interaction. Patience and Professionalism: Ability to remain calm and professional in all situations, especially when dealing with frustrated or upset consumers. Clear Problem Solving: Ability to provide basic support (e.g., assisting with product inquiries, warranty coverage, registration of products, locate documents) or direct the customer to the appropriate online resources. De-escalation Skills: Ability to manage challenging situations and de-escalate conflicts, ensuring that the consumer feels heard, and their concerns are addressed. Problem-Solving Abilities: A strong ability to analyze issues and provide clear and accurate solutions. Even though its a first-tier role, the ability to handle basic concerns and escalate when necessary is crucial. Call Handling Skills: Efficient in managing call flow, multitasking (e.g., using CRM tools while talking to customers), and maintaining professionalism in every interaction. Conflict Resolution: Ability to de-escalate situations with upset or frustrated consumers and provide satisfactory resolutions.

Call on 7230906994 (Priyanshi) to apply! We are hiring for an International Voice Process role. Candidates will be responsible for handling customer queries through calls or chats, with a focus on delivering high-quality service. Skills Required: Excellent verbal and written communication skills Strong logical reasoning and analytical abilities Ability to handle customer queries via calls or chats Willingness to work in rotational night shifts (US shift) Eligibility Criteria: Education: PUC/12th Pass , Undergraduates , Graduates (BCom, BBA, BSc, BCA, BE, BTech, BA), and Postgraduates (MBA, MCom) Freshers and experienced candidates are welcome Age Limit: 18 to 30 years Benefits: Free pick-up and drop transport facility Medical Insurance Life Insurance World-class facilities including Cafeteria, Gym, Sports Arena, Amphitheater, and Themed Break-Out Zones

-Responsible for making calls to hospitals and clinics for follow-up regarding medical record requests after the initial submission. -Verbal communication skills - comprehending English are essential. -Freshers and Experienced both can apply.

Job Description: We are hiring enthusiastic and customer-oriented individuals for our International Voice Process (Night Shift). This is a blended customer support role involving voice, chat, and email communication with international clients. Key Responsibilities: Provide high-quality voice-based support to international customers. Handle queries via phone, email, and chat in a timely and professional manner. Troubleshoot and resolve customer issues effectively. Maintain customer satisfaction and adhere to quality and performance standards. Work in 24x7 rotational shifts, including night shifts. Candidate Profile: Excellent English communication skills (both verbal & written). Strong interpersonal and problem-solving skills. Comfortable with rotational shifts (24/7 operations). Basic proficiency in MS Office tools (Outlook, Word, Excel). Good typing speed and computer navigation skills. Team player with a proactive and professional attitude. Eligibility Travel Boundaries: Only candidates residing within 1.5 km from the nearest railway station in the below areas are eligible to apply: Central Line: Kalyan to Sion Harbour Line : Wadala to Panvel ( Excluding Taloja & Sukhapur ) Western Line : Chandivali & Mira Road ( via Golden Nest Circle, Ghodbunder Road ) Shift & Weekly Off: Shift: 24x7 rotational (including night shifts) Weekly Off : 2 rotational offs Perks & Benefits: Lucrative performance-based incentives Cab facility for safe and convenient travel Travel allowance included Medical insurance coverage Work-life balance with 2 weekly offs How to Apply: Walk-in directly between 12:00 PM to 7:00 PM Location: Sutherland Global Services, Airoli, Navi Mumbai Join us and be part of a dynamic team driving global customer satisfaction! HR Priscilla- 7900113531 Role: Voice / Blended - Other Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education: UG Graduation Not Required "Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com

Hiring for Multiple Processes – Immediate Joiners! Openings in Travel, Customer Service, Chat, Healthcare, Banking. HSC/Grads, Freshers/Experienced welcome. Good English needed. Salary up to 42K + perks. Mumbai/Thane/Navi Mumbai. Apply now!

Customer Support Executive || Domestic / International Voice (WFH&WFO) || Hybrid Employment Type: Full-Time & Contract Work Mode: Work from Home & Work from Office Work from Home (WFH) Employment Type: 6 Months Contract Process: Domestic Voice/International Voice Salary: 14,000 to 18,000 (Take Home Per month) Education: Any Graduate Experience: Freshers & Experienced (6months-12months into Customer Support) Location: PAN India. Requirements: Need to have personal Laptop/Desktop with good internet connection Strong verbal communication in Hindi & English Willingness to work in rotational shifts Work from Office (WFO) Employment Type: Full-Time Process: International Voice/Customer Support Salary: 3.0 LPA 5.5 LPA (based on experience & last drawn) Education: Graduates & Undergraduates both eligible Experience: Freshers & Experienced ( 1 year into Customer Support/International Voice) Location: Hyderabad. Requirements: Excellent communication skills in English like C2 level (mandatory) Comfortable with night shifts and rotational offs Prior international voice experience is a plus Key Responsibilities (Both Roles): Handle customer queries via phone calls professionally and promptly Resolve customer complaints, provide appropriate solutions and alternatives Maintain customer satisfaction and service quality Record customer interactions accurately using internal systems How to Apply: Send your updated resume to : Shruthi G: 9154023717 (or) share updated resumes on shruthig.axis@gmail.com

We are Hiring for International voice process !! Qualification : Grad / UG ( Fresher / exp ) Location:Bangalore Salary:Upto 55k Shifts :Rotational Virtual interview !! Call or whatsapp manya @ 9901777673 / 6364808230 / 9606521172 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

Hiring CSEs (Voice/Chat) for top BPOs – Accenture*, Wipro*, Genpact* & more. Freshers to 5 yrs exp. Must be a graduate with excellent English. UK/US shifts, Gurgaon/Noida. Both-side cabs, salary up to 40K. Apply now to get aligned as per your skills

Hi All, we are hiring for international US Voice experience candidates .. eligibility. Grade A2 (1-4 Years) Location Kolkata/ Noida Rate- up to 4 LPA Shift- Night shift (Work from office ) Note- Candidate would be Joining after complete BGV Done. Note- Candidate should have work experience in US Voice Process and it should be there in their resume. Key Responsibilities: Make outbound calls to US-based insurance companies/patients/Helpdesk as per process requirements. Engage customers in meaningful conversations to promote products/services or gather required information. Achieve daily/weekly/monthly Targets and conversion targets. Handle objections professionally and escalate complex issues when necessary. Collaborate with team leads and quality analysts to improve call quality and performance. Ensure compliance with company policies and US calling regulations. Required Skills & Qualifications: Bachelor's degree or equivalent. 14 years of experience in outbound calling, for US clients. Open to Work from Office Excellent verbal communication and interpersonal skills. Familiarity with CRM tools and call center software. Open to work night shifts and adapt to US time zones. Goal-oriented with a positive attitude and strong work ethic. Interested candidates can share resume @ ankitasingh@crownsolution.com or whats up 9871132807

Greetings, for candidates who are okay with Work From Office looking in a leading MNC we have a profile for you . Profile - Customer Support Executive (Voice) Qualification * Good Verbal --- communication skills in English Fresher/experienced eligible Salary - 3.5Lpa - 6.00 Lpa Graduate Freshers can apply For Experienced need minimum 1 year of International Voice Exp Working days -5 (Rotational Shifts) To get your telephonic interviews scheduled kindly call/Whatsaap *Simran - 9821182647 *Mahvish - 96283 73766 *Riya - 9628373761 *Devika - 9821182651 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Simran Kaur H.R Team KVC CONSULTANTS LTD

Hiring Customer Support Executive BPO Location: Pune Job Type: Full-Time Send your updated resume to HR ISHA 7447719444 Experience Required: Undergraduate /Grad with One year Of International BPO experience Excellent Communications Skills Are Mandatory Freshers Package Up To 3.5LPA Experience Package- 6.5LPA Send your updated resume to HR ISHA 7447719444 Shift: Rotational Shifts (5 days in a week ) About the Role: We are looking for enthusiastic and customer-focused individuals to join our dynamic BPO team as Customer Support Executives . If you have strong communication skills and a passion for delivering excellent customer service, wed love to hear from you! Key Responsibilities: Handle inbound/outbound customer calls or emails. Resolve customer queries quickly and efficiently. Maintain accurate records of customer interactions. Follow communication scripts when handling different topics. Ensure customer satisfaction and provide professional customer support. Eligibility Criteria: Qualification: 10+2 / Any Graduate (any stream) Excellent verbal and written communication skills in English (additional regional languages are a plus). Basic computer knowledge. Ability to work in rotational shifts (including night shifts). Positive attitude and willingness to learn. Benefits: Competitive salary & performance-based incentives. Paid training provided. Friendly work environment. Career growth opportunities. How to Apply: Send your updated resume to HR ISHA 7447719444 Contact: [7447719444] Email: [isha.thorat@spes.in]

About IGT! IGT Solutions is a next-gen customer experience (CX) company, defining and delivering AI-led transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing end-to-end CX journeys across Travel and High Growth Tech industries. Roles and Responsibilities Provide exceptional customer support through phone calls, emails, or chats to resolve customer queries and concerns. Handle international travel bookings, cancellations, and modifications with accuracy and efficiency. Utilize blended processes to manage multiple tasks simultaneously while maintaining high levels of productivity. Collaborate with team members to achieve sales targets and improve overall performance metrics. Maintain accurate records of all interactions with customers using CRM software. Preferred candidate profile Candidate must be Undergraduate/ Graduate with Minimum 6-month International Voice Experience. (Travel Experience Preferred) Perks and Benefits 1) 24*7 Rotational Shift 2) Fixed Salary + Great Incentives 3) 5 days working 4) Both Side Transport Facility Interview Rounds: HR Round Online Test Operations Round Venue : Ground Floor InfoTech Centre Old Delhi Gurgaon Road Sector 21 Milestone 14/2, Old Delhi Gurgaon Rd, IDPL Twp, Sector 22A, Sector 19, Gurugram, Haryana 122016 Interested candidates can participate in Walkin Drive (10am-12pm daily). Contact Person: HR TANYA- 9289837643 Carry a hard copy of your resume+ Passport size photo. Mention " HR TANYA" on top of resume.

Hiring: Voice Process Executive International Client Support (Conduent business services) Please find the JD for the requirement: 1.Candidates with of customer service experience for international client. 2.Candidates with international non voice are eligible 3.Preferred candidates with outbound calls & Collection experience for international client. 4.Compute complex information with good analytical skills. 5.Ability in problem solving, good listening and reasoning 6.Excellent English verbal and written skills 7.Preferred candidates willing to work with International BPO Industry 8.Education Qualification Min. Graduation 9.Willingness to work permanent night shifts (US time zones) and rotational offs (no night shift allowance) Benefits: Complimentary 2-way cab service Competitive salary package Supportive and engaging work environment Interested candidates can contact HR Saahil at 6361313341 or Saahilisaq.sait@conduent.com

Qualification- Any Graduate/Under Graduate Experience- Minimum 6 months to 4 Years experience in international voice process Designation- Team Member Role & Job Description Good Knowledge of Insurance processing (US) Good Reading Comprehension i.e. ability to read text, understand its meaning and process it Has prior experience in back office operations Should meet the daily Production Target defined in the process Ensure accuracy, touch time and other applicable service levels of the transactional processing Share & follow best practices Flexible for Shift rotations and 5 days a week working if required should support on weekends (Saturday and Sunday). No Indian Holidays Should be able to perform in multiple processes Escalate any deviation to defined process & seek immediate assistance Essential Skills Excellent Verbal & Written communication with neutral accent. Must have prior experience in international calling, preferable US. Domain expert in Insurance- USA. Computer skills Windows OS, MS office 2003, Image Applications, Etc. Should understand customer Quality & productivity expectations Quick learner and adapt to changes quickly Good Typing Skills ( 30/35 words per minute)

Greetings from Movate!!! We are Hiring Candidates for International Voice Support Role, Job Criteria: Excellent communication skills in English is mandatory Minimum 6 months of experience in any international voice process is mandatory Should be available to join us immediately (15 days Notice Period is considerable Ability to handle real-time voice call Graduation is Mandatory Shift Timings & Off : 5-days work week with rotational night shifts and rotational week off . (No Day shifts) Compensation : CTC: 3LPA to 4.5LPA (Varies based on candidates experience) Additional Information: Complete On-Site Two-way cab facility door to door available up to 30Km from office-based location. Work Location: Movate Technologies formerly known as (CSS Corp) Ground Floor, Ambit IT Park, 32A & 32B, Ambit Park Rd, Sai Nagar, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058 Selection Process: 1.HR Interview (Walk-In) SD Panel Interview Share your resume to the below email ID: Email: nikhil.dhansinghmohta@movate.com Regards, HR Nikhil Associate Human Resource (Talent Acquisition) 32 A&B Industrial Estate, Ambit, Chennai, India Mob: +91 73056 ***** | movate.com Mo mentum + Inno vate = Movate

IGT SOLUTIONS :_ Hiring for International Sales Voice / Inbound Voice / Travel and Hotel process :- GURGAON Share the resume :- HR DIVYA BHASKAR(9560377057) Job Description :- 1. Customer assistance on the issues come on services they opt for. 2. Voice process experience 3. Well versed with the KPI of customer handling Qualification : - Under Grad :- With Min 6 months of international experience Graduate :- Fresher with excellent communication Salary :- up to :- 5LPA depends on experience Skills :- Excellent communication over English Venue :- 2nd Floor InfoTech Centre Old Delhi Gurgaon Road Sector 21 Milestone 14/2, Old Delhi Gurgaon Rd, IDPL Twp, Sector 22A, Sector 19, Gurugram, Haryana 122016 Contact Person : - DIVYA BHASKAR(9560377057)

Job Description **"Exciting Call Center Opportunities!** - Apply once, get access to multiple job openings under one roof. - JobShop offers the best BPO jobs in Bangalore with immediate openings, competitive pay, and growth potential. Start your journey today! Job Details: Role: Customer Support US International Voice Process Location: bhartiya city & Bellandur Experience: Freshers & Experienced candidates welcome Shift: Night Shift (includes night shift allowance) Salary & Benefits: Freshers: 22,000/month + 4,400 Night Shift Allowance + Lucrative Incentives Experienced: 28,000/month + 4,400 Night Shift Allowance + Performance-Based Incentives Additional Perks: One-Way Cab Provided for Easy Commute Attractive Incentives Based on Performance Joining Bonus Get rewarded after completing 3 months! Growth Opportunities within the organization Work in a Dynamic, Supportive, and Fun Environment! Who Can Apply? Excellent Communication Skills in English Freshers & Experienced Candidates (Customer Support/International Process Experience Preferred) Willing to Work in Night Shifts Customer-Oriented with a Problem-Solving Attitude Why Join Alorica? Competitive Salary & Perks Performance-Based Growth Opportunities Work with a Leading Global Brand Friendly & Professional Work Culture Limited Openings Available! Don't Miss This Opportunity! Apply Now & Kickstart Your Career with Alorica! For More Details Call HR Jo-9110662600 / 9964080000 or visit jobshop.ai to explore other open positions with us

Research, track, maintain and update leads Make outgoing calls Conduct B2B research Experience with cold calling Proficient in Word, Excel, and Outlook Call: 9665955888 hr@alacritysolutions.in

**"Looking for Call Center Jobs? JobShop Has Multiple Openings!** - Get placed at top BPOs in Bangalore with a single application. Start earning quickly with the best companies in the city. - JobShop has the perfect role for freshers and experienced candidates alike! Job Details: Role: Customer Support US International Voice Process Location: bhartiya city & Bellandur Experience: Freshers & Experienced candidates welcome Shift: Night Shift (includes night shift allowance) Salary & Benefits: Freshers: 22,000/month + 4,400 Night Shift Allowance + Lucrative Incentives Experienced: 28,000/month + 4,400 Night Shift Allowance + Performance-Based Incentives Additional Perks: One-Way Cab Provided for Easy Commute Attractive Incentives Based on Performance Joining Bonus Get rewarded after completing 3 months! Growth Opportunities within the organization Work in a Dynamic, Supportive, and Fun Environment! Who Can Apply? Excellent Communication Skills in English Freshers & Experienced Candidates (Customer Support/International Process Experience Preferred) Willing to Work in Night Shifts Customer-Oriented with a Problem-Solving Attitude Why Join Alorica? Competitive Salary & Perks Performance-Based Growth Opportunities Work with a Leading Global Brand Friendly & Professional Work Culture Limited Openings Available! Don't Miss This Opportunity! Apply Now & Kickstart Your Career with Alorica! For More Details Call HR Zaiba-9036246000 / 9964080000 or visit jobshop.ai to explore other open positions with us

Opening for a Blended process. Responsible for solving queries of the customers related to various digital marketing plans over the chat and calls We are also hiring for a International Healthcare voice customer service process HR Ishita @7060498101 Required Candidate profile UG/ Graduates with 1 year of international customer service experience can apply. Candidate should be proficient with written and spoken english Candidate should be comfortable working in 24*7 shifts. Perks and benefits Good incentives career growth. 5 days working.