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1.0 - 6.0 years

2 - 4 Lacs

Hyderabad

Work from Office

Job Description: We are hiring Customer Support Executives for our International Voice Process. If you're fluent in English and enjoy solving customer issues with patience and professionalism, this is the right opportunity for you! Roles and Responsibilities : Handle inbound and outbound calls for international customers Resolve queries related to products, services, orders, and complaints Provide excellent customer service and ensure customer satisfaction Escalate unresolved issues to the appropriate department Maintain call logs and update CRM tools Required Candidate Profile : Excellent verbal communication skills in English Comfortable with night shifts and rotational offs Minimum 12th pass or graduate in any stream Prior BPO experience (6 Months and Above) Strong interpersonal skills and customer focus Perks and Benefits : Attractive Incentives Two-way cab facilities (as per company policy) 5 days working Growth opportunities and internal promotion. Interested candidates can walkin or reachout to below recruiter Divya 8660530720 Walkin location: B16, Mindspace, 5th floor, back side of Inorbit mall https://maps.app.goo.gl/Cr8siKxC8wQpV7sE9

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1.0 - 5.0 years

4 - 7 Lacs

Noida

Work from Office

About the Company: A globally recognized leader in Insurance, known for its commitment to delivering exceptional products and services to clients worldwide. With a strong presence in over [number] countries, we are dedicated to innovation, customer satisfaction, and excellence. We are seeking a highly motivated and customer-focused individual to join our dynamic Customer Service team. The successful candidate will be responsible for providing top-notch support to our clients, addressing their inquiries, resolving issues, and ensuring a positive customer experience. Key Responsibilities: Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Resolve customer issues, complaints, and concerns with a focus on customer satisfaction. Provide product and service information to customers. Collaborate with internal departments to address and resolve complex issues. Maintain accurate records of customer interactions and transactions. Identify opportunities for process improvements and contribute to team efficiency. Qualifications: Bachelor's degree in any discipline or equivalent experience. Proven experience in a customer service role, preferably in an international environment. Excellent communication skills in [language(s)]. Strong problem-solving abilities and a customer-centric mindset. Ability to work in a fast-paced environment and handle multiple tasks.

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0.0 - 5.0 years

2 - 5 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Hiring for International Voice Process WFO, Us shifts, Both side cabs, Upto 6 months Exp. In International Voice process Whatsapp Cv to 7982683755 No Calls Pls Required Candidate profile Hiring for International Voice Process WFO, Us shifts, Both side cabs, Upto 6 months Exp. In International Voice process Whatsapp Cv to 7982683755 No Calls Pls

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0.0 - 5.0 years

3 - 5 Lacs

Bengaluru

Work from Office

Role & responsibilities . Handling Inbound Calls: Answer incoming calls from customers, responding to questions, providing information, or resolving issues promptly. Understanding Customer Needs: Listen attentively to customers concerns or queries and provide appropriate solutions or support based on their needs. Maintaining Call Record: Document all customer interactions accurately in the CRM system, including call details, queries, responses, complaints, and resolutions provided. Following Communication Scripts: Adhere to specific communication scripts and guidelines set by the business to maintain professionalism and consistency in all customer interactions. Setting Sales Goals: Aim to achieve individual and team sales goals by effectively promoting the benefits of products and persuading customers to make purchases or avail of services. Offering Details about Products: Educate customers about the specifications, features, pricing, and benefits of the company’s products or services to help them make informed decisions. Resolution of Customer Complaints: Resolve customer complaints or escalations quickly and professionally, focusing on satisfactory resolution while maintaining customer satisfaction levels. Build Rapport: Maintain positive relationships with customers by providing engaging and friendly communication to ensure a positive customer experience. Conforming to Compliance Standards: Comply with all regulatory and legal guidelines for telecalling, including privacy laws and lawful telemarketing practices, to ensure lawful and ethical call HR SHRUTHI 9008812627 EMAIL : shruthic@thejobfactory.co.in

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0.0 - 5.0 years

3 - 4 Lacs

Gandhinagar, Ahmedabad, Vadodara/ Baroda

Work from Office

Hiring For customer support executive (Chat Process)-Ahmedabad Salary:23k to 35K CTC Job Location :Ahmedabad Rotational shift & week off 5 day working Call or whatsapp CV : 6357157176 Note:Apply if you are ready to relocate in Ahmedabad Required Candidate profile Only work from office Immediate joiner Fresher experience both apply BPO industry is first priority Good communication skills with fluent English

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0.0 - 5.0 years

3 - 6 Lacs

Bengaluru

Work from Office

Job Role: We are seeking enthusiastic and motivated individuals to join our team as Amazon International Voice Process Associates at Alorica. As a part of the customer service team, you will be the voice behind the Amazon brand, providing exceptional service to customers across various platforms. The role involves handling inbound calls, resolving queries, and delivering an outstanding customer experience. For More Details Please Call keerthana-9513749000 or 9964080000 or visit jobshop.ai to explore other open positions with us Shift Timing: This is a 24/7 voice process role, so candidates must be open to working in rotational shifts, including night shifts. Qualification: 10th or Any Graduate Salary: Fresher 18 to 22 Take Home+ Incentives Experience 25 to 30 Take Home+ Incentives Benefits: Night Shift Allowance One way cab ( Travel Allowance ) etc For More Details Please Call keerthana-9513749000 or 9964080000 or visit jobshop.ai to explore other open positions with us

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1.0 - 3.0 years

1 - 5 Lacs

Bengaluru

Work from Office

Greetings from Infosys BPM Ltd., We are hiring for Customer Support International Voice Process in Bangalore, please walk-in for the interview on 18th July 2025 at Bangalore. Note: Please carry a copy of this email to the venue. Interview Time: 10 AM to 1 PM Interview Date: 18th July 2025 Interview Venue: Infosys BPM Hiring Center 785, GROUND FLOOR, AXIS SAI JYOTI, 100 Feet Ring Road, 15th Cross Rd, SARAKKI, 1st Phase, J. P. Nagar, Bengaluru, Karnataka 560078 Land Mark : Sindhoora Convention Center Please find below Job Description for your reference: Infosys BPM Ltd. is hiring for (Customer Support - International Voice) Job Location : Bangalore Qualification : Full time Graduates (15 Years of Education) Experience : 1 - 3 Years Job Description: Senior Process Executive Location: Bangalore Employment Type: Full-Time. Key Responsibilities: Excellent communication skills to attend/resolve client issues on calls/chat/mail. Open to work in 24*7 and work from office environment Analytical problem solvers who will understand issues and to resolve customer issues Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently Being proactive and show the utmost respect for customers time Good time management, ensuring all contacts with customers add value Must adhere and non-negotiables: Excellent in communication - International Voice Process Need to work on US shift timings. Need to complete specific and dedicated training programs set by the client. 24*7 ,flexible shifts, 100% WFO, no hybrid Preferred Qualifications: Any Graduate - Additional certifications in customer service/upskilling Note: Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Thanks & Regards, Talent Acquisition Team Infosys BPM Ltd

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1.0 - 4.0 years

4 - 7 Lacs

Noida

Work from Office

Job Title: US Voice Process Executive (Customer Support) Location: Noida Shift: Night Shift ---------------------------------------------------------------------- Join Our Growing Team at Provana! Are you a confident communicator with a passion for helping others? We're on the lookout for energetic and customer-focused US Voice Process Executives to support our expanding operations! This is your chance to work with a dynamic team, engage with US-based clients, and build a rewarding career in customer service. If you love solving problems, enjoy fast-paced environments, and are ready to deliver world-class servicewe want to hear from you! ---------------------------------------------------------------------- Key Responsibilities: • Make outbound calls to US customers to address queries and concerns • Deliver accurate, helpful information with professionalism and clarity • Maintain detailed call logs and ensure timely follow-ups •Meet performance benchmarks for quality and productivity • Foster positive customer relationships through empathy and effective communication ---------------------------------------------------------------------- What Youll Need: • Excellent English communication skills (spoken & written) •Prior experience in US voice process/customer support is a plus • Willingness to work night shifts •Basic computer literacy and familiarity with CRM tools • Active listening skills and a solution-oriented approach ---------------------------------------------------------------------- Whats in It for You? • Competitive salary •Attendance bonuses • Health insurance coverage • Provident Fund (PF) & Gratuity benefits • Fast-track career growth with internal promotion opportunities • Supportive, team-oriented work culture ---------------------------------------------------------------------- Contact Details - Shikha Nillay 7678565526 or send resume at shikha.nillay@provana.com

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2.0 - 7.0 years

3 - 7 Lacs

Pune

Work from Office

HIRING FOR UK BANKING VOCE PROCESS CUSTOMER SERVICE SAL UP TO 7.5LPA CTC GRADS WITH MIN 2 YEARS VOICE EXP CAN APPLY 24X7 HOURS SHIFTS KYC PROCESS PUNE LOCATION CALL/WHATSAPP GARVIT 9811395422 ROBIN 9811395068 SUGANDH 9910813775 FAIZA 9811225245 Required Candidate profile NEED CANDS WITH EXCELLENT COMMS SKILLS FINE TO WORK IN 24x7 Shifts REFRENCES ARE HIGHLY VALUABLE - SHARE YOUR PROFILE AT HR@HEAD-HUNTERS.IN Perks and benefits SHIFTS, CABS, INCENTIVES AS PER THE COMPANY REQ.

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1.0 - 5.0 years

3 - 4 Lacs

Noida, Gurugram

Work from Office

Role: US sales / International Inbound / Outbound Sales Location - Noida / Gurgaon Experience - 1 to 5 Years In US sales / US Voices Salary - upto 35k + Incentives Cab / TA + Meals Contact me / Drop cv 7991129288

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1.0 - 6.0 years

3 - 8 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Hiring for/ Customer service / collections / sales (Only Voice) Location: Gurgaon/Noida Candidates should have Excellent communication skills. Sal up-to :- 8.5Lpa Rotational shifts, Rotational week offs, WFO ONLY Graduate Freshers Are Also Eligible For this Applicant should have 1 year of International BPO experience in voice Backend, Blended, Chat & operations experience will not be counted and DO NOT CONTACT FOR NON-VOICE AND BACKEND PROFILES More details pls send me updated cv or call me HR : Rohan Contact : 9582162971 Call or WhatsApp your resume for the same.

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1.0 - 3.0 years

0 - 0 Lacs

noida

On-site

Minimum 9 months of relevant experience in collections or a related voice process Exceptional spoken English and strong communication abilities 38K CTC + incentives, 5-day evening shift, Sat-Sun off Contact Fatima: 9990683423

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1.0 - 6.0 years

0 - 3 Lacs

Bengaluru

Work from Office

Role: Voice & Non voice Process—Customer Support Skills: Communication skills Graduation: any grad or diploma Exp: 1+ years Notice period: Immi joiner Shift: Night shift Location: Marathahalli, Bangalore Regards Jaya 7338960689

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0.0 - 5.0 years

2 - 4 Lacs

Bengaluru

Work from Office

Job description **"Hiring Now! Call Center Jobs in Bangalore with JobShop!** - Apply with us to unlock the best BPO jobs across multiple companies in Bangalore. Immediate hiring for voice and non-voice roles. - Freshers can start their career here; experienced candidates can advance theirs. Job Details: Job Details: Role: Customer Support International Voice Process Location: [Only Bangalore] Experience: Freshers & Experienced candidates welcome Shift: Night Shift (includes night shift allowance) Salary & Benefits: Freshers: 22,000/month + 4,400 Night Shift Allowance + Lucrative Incentives Experienced: 25,000/month + 4,400 Night Shift Allowance + Performance-Based Incentives Additional Perks: One-Way Cab Provided for Easy Commute Attractive Incentives Based on Performance Joining Bonus Get rewarded after completing 3 months! Growth Opportunities within the organization Work in a Dynamic, Supportive, and Fun Environment! Who Can Apply? Excellent Communication Skills in English Freshers & Experienced Candidates (Customer Support/International Process Experience Preferred) Willing to Work in Night Shifts Customer-Oriented with a Problem-Solving Attitude Why Join Alorica? Competitive Salary & Perks Performance-Based Growth Opportunities Work with a Leading Global Brand Friendly & Professional Work Culture Limited Openings Available! Don't Miss This Opportunity! Apply Now & Kickstart Your Career with Alorica! For More Details Call HR SK Anisul-7996177000 / 9964080000 or visit jobshop.ai to explore other open positions with us

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0.0 - 2.0 years

1 - 2 Lacs

Noida, Gurugram

Work from Office

Hiring for Customer Support Associate Exp: 0-1 year Shift: UK/US Shift Joining: Immediate or within 15 days Location: Noida/Gurugram Role: Pure voice process Salary: Up to 3.75 LPA Education: Graduation (must be passed) Transport: 1 way Cab

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0.0 - 5.0 years

2 - 5 Lacs

Bengaluru

Work from Office

Job description **"Join Our International Voice Process Team!"** - Are you passionate about customer service? JobShop is hiring for international voice process roles! Assist customers from various countries, providing solutions and support. Enjoy competitive salaries and great benefits. Apply today! Job Details: Process: International Voice Process Work Location: Manyata Tech Park, Bangalore Work Mode: Work from Office Work Schedule: 5 Days Working | 2 Rotational Days Off Shift Timings: Night Shift Transport Facility: 1-Way Cab Provided Salary & Compensation: Freshers: Up to 3.5 LPA Experienced: Up to 5 LPA (Based on experience and skill set) Additional Benefits: Competitive salary, incentives, and growth opportunities Candidate Requirements: Education: Open to Graduates & Undergraduates Experience: Freshers are welcome to apply! Candidates with prior experience in an International Voice Process, Customer Support, or Sales will have an advantage. Skills: Excellent verbal communication skills in English Strong problem-solving and customer-handling abilities Work Flexibility: Comfortable working in rotational shifts (Night Shifts included) This is a fantastic opportunity to work with a global company, gain international exposure, and enhance your customer support skills! Apply Now & Start Your Career with Falcon - International Voice Process Call HR Medwin-6360064569 or 9964080000 or visit jobshop.ai to explore other open positions with us Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru Role: Voice / Blended - OtherIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / Blended

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0.0 - 3.0 years

2 - 4 Lacs

Noida, Gurugram, Greater Noida

Work from Office

Jobs For All - Freshers and Experienced Company : US based MNC(International BPOs). Process - Non Voice & Voice Process Graduates and UG all can apply Location: Noida & Gurgaon Timings: Rotational shifts (Day shifts also available) Working Days : 5 Multiple Processes available (Voice and Chat support) Salary: 17 K In Hand + PF + Incentives + Benefits (Hike depends on last salary) Maximum Salary - 35K In hand + PF + Incentives + Benefits (Hike will Depend on last salary) Both sides cab facilities (Free of cost) Job Responsibilities:- Attend customer queries through calls and chats. Solve and resolve customer queries. Ensure customer satisfaction Candidates should have good verbal communication skills* Limited vacancies available Contact Persons : HR Neeta (Call or What's app on 8279437433) HR Nancy (Call or What's app on 8595616956)

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0.0 - 2.0 years

2 - 5 Lacs

Bengaluru

Work from Office

Hiring for Voice Bpo Under Graduate or Graduate / freshers Salary - 23k to 26k. International Voice Immediate joiners only 5 days work 2 week off Cab available For more details Call :HR Prathiksha @ 9901192053 (call or whatsapp) NO FEE CHARGED

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1.0 - 6.0 years

5 - 7 Lacs

Bengaluru

Work from Office

Hiring for international customer care process voice process, customer care Level 3, Manayata Tech park salary:- 7.2 ctc and incentives If interested call zoya - 9035001415 or mail ur resume - manage@izeemanpower.com

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0.0 - 3.0 years

1 - 3 Lacs

Hyderabad

Work from Office

Job description Greetings from Sutherland! Currently we are hiring for International voice process Job Description: Role: Customer Support Location: Hyderabad (WFO) Shift: Night rotational shifts Cab: Free - Two-way cab for Nightshifts Off: Rotational week offs Prospect candidates should have: Excellent verbal and written communication skills in English. Ability to articulate, bright and curious. Passionate about content Any graduate can apply. 0- 3 Years of Work experience in any domain. Willing to work in night shift with rotational offs. Mode of interview: # Face to face interview is must. Venue: 9th floor, A-Block, Sutherland, Survey No- 1, 6, Uppal - Ramanthapur Rd, Uppal, Hyderabad, Telangana 500039 Registration Link: Step 1: Click on Interested Step 2: Fill the form according to data Step 3: Fill in your details and upload the resume (Mandate) Step 4: In place of a message to the Hiring Manager SOURCE BY: HR FAIZA https://smrtr.io/sgNFR Step 6: once you done with registration Take Screenshot and Share me in WhatsApp!! Timings: 10:30AM-1:30PM if you are interested and feel that you are a good fit for the above profile, please contact the below person from the HR team. HR. Faiza 9182862492 ** Note: Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com

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0.0 - 5.0 years

2 - 4 Lacs

Noida, Ghaziabad, Delhi / NCR

Work from Office

Immediate joiners required for Noida Based Banking Customer Support Process: Manya: 6386120495 Shubhi: 7355263026 In case not able to connect WhatsApp your resume @ 7355263026 Direct Interview with Company HR's *No Placement Charges* Required Candidate profile 1:Graduation Required 2:Fresher/Experienced (Must have relevant Documents) 3:Pure Day Shift 4:Immediate Joiners Preferred 5:Salary CTC 2.5-4 LPA (14-30K In-hand) 6:Excellent Communication Skills Perks and benefits PF ESIC PLI's TA Appraisals Medical Insurance

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Job description **"Kickstart Your Call Center Career with JobShop!** - Multiple roles open across top companies in Bangalore. Freshers and experienced candidates welcome! - Apply with JobShop, Indias largest BPO recruitment company, and find the best positions in one place. Job Details: 1. Domestic Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call Hr Bhuvana-7406034000/ 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call Hr Bhuvana-7406034000/ 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call Hr Bhuvana-7406034000/ 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call Hr Bhuvana-7406034000/ 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must Call Hr Bhuvana-7406034000/ 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru Role: Customer Retention - Voice / BlendedIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducationUG: Graduation Not Required

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1.0 - 6.0 years

3 - 6 Lacs

Hyderabad

Work from Office

CALL IMMEDIATELY @ 8555943103 /7093292181 International Voice Process Location: Hyderabad, India Experience: Minimum 1 year (International Voice Process) Salary: Up to 6 LPA (based on experience and interview performance) Shift: Night Shifts / Rotational (as per process requirement) We are seeking a proactive and customer-focused Customer Support Executive to join our International Voice Process team in Hyderabad. Roles and Responsibilities: Handle inbound and outbound calls for international customers. Resolve customer queries efficiently and professionally. Provide accurate, valid, and complete information by using the right tools and methods. Follow communication procedures, guidelines, and policies. Ensure customer satisfaction and provide professional support. Document customer interactions and maintain records Thanks & Regards Sanvitha HR sanvitha@lyrostech.com 8555943103 ,7093292181

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0.0 - 5.0 years

2 - 5 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Immediate Openings for Customer Support & Technical Support: (Voice Process / Chat Process / Email Process / Blended Process) How to Apply (Both Walk-in and Virtual interview Process): If you're ready to start or elevate your career with a leading MNC, contact our HR team immediately: Manya: 6386120495 Shubhi: 7355263026 If you are unable to connect via WhatsApp, please send your resume to 7355263026 , and you will be contacted at the earliest opportunity. Location: Noida and Gurugram (Gurgaon) Shifts: Day Shift in Noida Rotational in Gurgaon : Both Side Cab Candidates with sales experience day shift in Gurgaon Work Schedule: 5 Days a Week About the Opportunity Join a top-tier multinational corporation based in Noida and Gurgaon an organization where innovation, excellence, and a dynamic work environment drive success. We are looking for immediate joiners who are eager to contribute as Customer Support Associates or Technical Support Associates (Voice & Non-Voice). This is your chance to be a part of impactful projects and experience substantial career growth from the start. Key Responsibilities Customer Queries: Handle customer queries, ensuring satisfactory resolutions while maintaining industry-standard metrics such as Average Handling Time (AHT) and minimizing repeat calls (RCR). Support Excellence: Provide exceptional customer service and technical support in a fast-paced, 24x7 setting. Multitasking: Efficiently manage multiple tasks in a dynamic environment and adhere to company policies and procedures. Requirements Communication Skills: Excellent English verbal and written communication skills. Educational Qualification: Graduation in any stream is preferred (UG graduates are welcome to apply). Flexibility: Willingness to work during odd hours, adapting to a 24x7 operational setup. Organization: Strong organizational skills with a keen ability to multitask. Freshers Welcome: Freshers with a passion for learning and growth are encouraged to apply. What We Offer Culture & Growth: A dynamic and inclusive work environment coupled with ample opportunities for skill development and career progression. Compensation & Benefits: A competitive salary package with comprehensive benefits. Perks: Cab facility available during odd hours to ensure smooth commutation. Why Apply Through Us Personalized Guidance: One-to-one interview guidance tailored to your profile. Placement Support: Complete placement guidance, daily practice sessions, and consistent support through a dedicated point-of-contact. Direct Access: The opportunity to interview directly with company HR no placement charges .

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1.0 - 3.0 years

2 - 4 Lacs

Pune, Bengaluru, Mumbai (All Areas)

Work from Office

Role : Customer Service Representative Exp: 1-3 years Location : Bangalore,Pune,Mumbai Shifts : US Shifts - Night shifts Should be flexible to work in Night shifts (US Shift) and should be flexible to work for 6 days a week Return to office (work from office mandatory) therefore Bangalore/ Mumbai/ Pune based candidates ONLY. Exposure to US contact center preferable Rotational work week can be Mon-Fri or Tue-Sat or Wed-Sun Job Responsibilities / Authorities Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool • Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes • Walk customers/ Provide navigational support on self service portal • Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines • Place outbound calls to customers when required in line with Client / Company guidelines • Work productively whilst maintaining exceptional call/data quality standards in line with targets • Contribute to the team through open and regular communication with peers / supervisors • Adhere to all company or departmental policies and procedures (personnel and operational) • Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process • Maintain regular and punctual attendance in line with company policies and procedures • Minimise customer complaints and escalations by providing exceptional service and call control Knowledge & Skill Requirement Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer • Good technical aptitude with an ability to learn quickly • Excellent verbal and written communication skill Experience Profile Prior international BPO work experience preferred • Freshers acceptable For more details Call Akshitha 9902316352 Refer Your Friends

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