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0.0 - 5.0 years

0 - 3 Lacs

Mumbai Suburban, Thane, Mumbai (All Areas)

Work from Office

*Job Opportunity Alert! * We're hiring for multinational companies and banks! *Job Roles:* - Corporate/Banking Process - BPO/KPO - Chat & Email Support - Sales & Collection - Medical Billing - Travel Process *Details:* - 24/7 shifts - 2 rotational days off - Locations: Thane, Airoli, Malad, Ghansoli, Vashi - Salary: 15,000 - 40,000 + incentives - Excellent communication skills required *How to Apply:* - Email resume to mamta@careerguideline.com - WhatsApp resume or call 7304756267 - Walk-in for an interview *Refer friends and colleagues! *

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Job description **"Join Our International Voice Process Team!"** - Are you passionate about customer service? JobShop is hiring for international voice process roles! Assist customers from various countries, providing solutions and support. Enjoy competitive salaries and great benefits. Apply today! 1. Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call HR Kaunain Firdose On 7975182692 or visit jobshop.ai to explore other open positions with us 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call HR Kaunain Firdose On 7975182692 or visit jobshop.ai to explore other open positions with us 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call HR Kaunain Firdose On 7975182692 or visit jobshop.ai to explore other open positions with us 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call HR Kaunain Firdose On 7975182692 or visit jobshop.ai to explore other open positions with us Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru Role: Non Tech Support - Voice / BlendedIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / Blended

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Job description **"Hiring Now! Call Center Jobs in Bangalore with JobShop!** - Apply with us to unlock the best BPO jobs across multiple companies in Bangalore. Immediate hiring for voice and non-voice roles. - Freshers can start their career here; experienced candidates can advance theirs. Job Details: Process: International BPO | Voice Support Work Locations Available: Manyata Tech Park Whitefield Brookfield Marathahalli Electronic City BTM Layout Eligibility Criteria: Qualification: Graduation completed Communication: Excellent English communication skills Shifts: Rotational (Day/Night) Salary Package: 27,000 to 50,000 CTC (based on experience & skillset) Why Join Us? Work with top international BPO clients Excellent growth opportunities Professional work environment Attractive compensation with incentives For More Details Please Call HR Medwin-6360064569 / 9964080000 Or You Can also visit jobshop.ai to explore other open positions with us Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

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0.0 - 5.0 years

2 - 4 Lacs

Bengaluru

Work from Office

Job description **"Find Your Dream Call Center Job with JobShop!** - Discover multiple job openings in one place! JobShop, Indias largest BPO recruitment company, is hiring for voice and non-voice roles. - Great opportunities for freshers and experienced candidates alike. Dont miss out apply today! Job Details: Role: Customer Support US International Voice Process Location: bhartiya city & Bellandur Experience: Freshers & Experienced candidates welcome Shift: Night Shift (includes night shift allowance) Salary & Benefits: Freshers: 22,000/month + 4,400 Night Shift Allowance + Lucrative Incentives Experienced: 28,000/month + 4,400 Night Shift Allowance + Performance-Based Incentives Additional Perks: One-Way Cab Provided for Easy Commute Attractive Incentives Based on Performance Joining Bonus – Get rewarded after completing 3 months! Growth Opportunities within the organization Work in a Dynamic, Supportive, and Fun Environment! Who Can Apply? Excellent Communication Skills in English Freshers & Experienced Candidates (Customer Support/International Process Experience Preferred) Willing to Work in Night Shifts Customer-Oriented with a Problem-Solving Attitude Why Join Alorica? Competitive Salary & Perks Performance-Based Growth Opportunities Work with a Leading Global Brand Friendly & Professional Work Culture Limited Openings Available! Don't Miss This Opportunity! Apply Now & Kickstart Your Career with Alorica! For More Details Call HR SK Anisul-7996177000 or 9964080000 or visit jobshop.ai to explore other open positions with us

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1.0 - 5.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Warm Greetings From Rivera Manpower Services, Swathi 8884496983 swathi.rivera@gmail.com (Please send us a message on WhatsApp in case the numbers are busy). About the Role: We are hiring for a leading bank to support US customers in various banking transactions. We welcome applications from both freshers and experienced professionals who bring excellent communication skills, logical thinking, and the ability to work US/ Rotational shifts. This role is vital for delivering exceptional customer service and ensuring smooth banking operations. Key Responsibilities: Customer Assistance: Provide top-notch support to banking customers via phone, email, and chat. Assist with everyday banking transactions, including account queries, fund transfers, and statement requests. Resolve customer issues in a timely and efficient manner. Service Excellence: Maintain a high standard of customer service by following bank procedures and compliance requirements. Identify opportunities for process improvements to enhance customer satisfaction. Address and resolve complaints professionally, escalating issues to senior management as needed. Communication & Collaboration: Use excellent verbal and written communication skills to clearly explain processes and resolve queries. Collaborate with cross-functional teams (e.g., technical support, operations) to resolve customer issues. Provide feedback for service improvement initiatives and contribute to team discussions. Shift & Process Adherence: Work in US/UK/Rotational shifts to ensure support coverage during peak banking hours. Adhere to internal guidelines and regulatory standards. Maintain accurate and detailed records of customer interactions for compliance and quality purposes. Education: Freshers: A relevant graduate degree is preferred. Experienced: Minimum 1-year experience in international voice customer service Skills: Excellent Communication: Both written and verbal, with a clear command of English. Logical Thinking: Ability to analyze situations and make sound decisions quickly. Customer Focus: A proactive approach to handling queries and resolving issues. Ability to work in a fast-paced environment and adapt to changing customer needs. Basic understanding of banking operations and financial products is a plus. Additional Requirements: Comfortable working in US/UK/Rotational shifts. Strong computer literacy and experience using CRM systems will be advantageous. A commitment to continuous improvement and learning new processes. Competitive salary and benefits package. Exposure to a reputable financial institution with a dynamic work environment. Training and development opportunities to enhance your career growth. A collaborative and supportive team environment. How to Apply: Call and book your interview slot immediately! Swathi 8884496983 swathi.rivera@gmail.com (Please send us a message on WhatsApp in case the numbers are busy). We look forward to hearing from you and discussing how you can contribute to our team.

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0.0 - 5.0 years

3 - 6 Lacs

Bengaluru

Work from Office

Greetings from The Job Factory !!! Hiring For International Voice Process (US/UK/Australian Process) - CSA. For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in Role & responsibilities: Ability to communicate with international Clients / Customers and Demonstrates a strong customer service orientation. Professional and positive in interactions with others and is able to establish rapport quickly. Should have an excellent English communication skills Strong phone and verbal communication skills along with active listening Preferred candidate profile: Work experience in an Int. Customer Service Voice Process. Fresher Can Apply: Candidate with more than 1 years of relevant work experience will be considered as Sr. CSA Candidates should be willing to work in 24*7 rotational / Night Shifts, Split week off. Perks and benefits: 5 Days working per week / 2 split week off Incentives and 2 ways Cab For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in

Posted 13 hours ago

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0.0 - 5.0 years

3 - 5 Lacs

Bengaluru

Work from Office

Hiring for Voice Bpo UG/grad/ freshers & exp can apply International Voice process Immediate joiners only 5 days work 2 week off Cab available Sal - 3.5 LPA to 5.5LPA Call :HR Prathiksha @ 9901192053 (call or whatsapp)

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0.0 - 4.0 years

3 - 5 Lacs

Rajarhat

Work from Office

Company : MNC in Kolkata Process : US Healthcare Shifts : Rotational / Night Shifts Salary : 3.1- 5.1 LPA Performance based Incentives Interested candidates share cv HR Ginni @8755248734 Required Candidate profile 6 months experience in International Voice Process (Mandatory) Excellent Communication in English Graduates / Undergraduates

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0.0 - 5.0 years

3 - 5 Lacs

Bengaluru

Work from Office

Hiring for Voice Bpo UG freshers and experience can apply International Voice process Immediate joiners only 5 days work 2 week off Cab available sal upto - 5.5 lpa +variables For More Details Call :HR Kowsalya @9880947912 (Call or whatsapp )

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1.0 - 5.0 years

3 - 5 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 5.0 years

0 Lacs

Bengaluru, Mumbai (All Areas)

Work from Office

We are actively hiring for Customer Service Representative role to our MNC Client Looking for Experience- 1 to 5years - international voice process experience is mandatory Freshers - Graduation is mandatory or UG with min 6m exp in International voice process Location : Bangalore,Mumbai Shifts : US Shifts - Night shifts Should be flexible to work in Night shifts (US Shift) and should be flexible to work for 6 days a week Return to office (work from office mandatory) therefore Bangalore/ Mumbai/ Pune based candidates ONLY. Exposure to US contact center preferable Rotational work week can be Mon-Fri or Tue-Sat or Wed-Sun Job Responsibilities / Authorities Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool • Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes • Walk customers/ Provide navigational support on self service portal • Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines • Place outbound calls to customers when required in line with Client / Company guidelines • Work productively whilst maintaining exceptional call/data quality standards in line with targets • Contribute to the team through open and regular communication with peers / supervisors • Adhere to all company or departmental policies and procedures (personnel and operational) • Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process • Maintain regular and punctual attendance in line with company policies and procedures • Minimise customer complaints and escalations by providing exceptional service and call control Knowledge & Skill Requirement Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer • Good technical aptitude with an ability to learn quickly • Excellent verbal and written communication skill Experience Profile Prior international BPO work experience preferred • Freshers acceptable Interested candidates can apply or share resume to sanovar_f@trigent.com or For more details Whatsapp - 7975371746 Can Refer Your Friends

Posted 14 hours ago

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0.0 - 5.0 years

2 - 5 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Immediate joiners required for Gurgaon and Noida Based BPO's for Customer Support: Manya: 6386120495 Shubhi: 7355263026 In case not able to connect WhatsApp your resume @ 6386120495 Direct Interview with Company HR's *No Placement Charges* Required Candidate profile 1:Any Grad/Ug 2:Fresher/Experienced (Must have relevant Documents) 3:24x7 Shifts//Cabs in odd hours 4:Immediate Joiners Preferred 5:Salary CTC 2-5 LPA (16-35K In-hand) 6:Excellent Communication Skills Perks and benefits PF ESIC PLI's TA Appraisals Medical Insurance Cabs

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2.0 - 6.0 years

0 Lacs

noida, uttar pradesh

On-site

As an Onboarding Specialist for US Process at Axiom Technologies Services Pvt Ltd in Noida, you will be responsible for coordinating the end-to-end onboarding process for US hires, including consultants and internal employees. Your role will involve collecting, verifying, and maintaining onboarding documentation, ensuring timely completion of formalities, and collaborating with various stakeholders to deliver a seamless onboarding experience. You will manage onboarding trackers, update internal systems, and conduct virtual orientation sessions to provide new hires with access to necessary tools and systems. Additionally, you will coordinate with vendors for compliance checks and support continuous improvement initiatives in the onboarding process, while ensuring compliance with US labor laws and client-specific policies. To excel in this role, you should possess a Bachelor's degree in Human Resources, Business Administration, or a related field, along with 2-4 years of experience in onboarding for the US process, preferably in the IT staffing/consulting industry. Strong understanding of US employment types, tax terms, and compliance requirements is essential, along with excellent communication and interpersonal skills. Proficiency in Microsoft Office and HRMS tools is required, and experience with applicant tracking systems will be advantageous. You should be able to work independently in a fast-paced, high-volume environment and be willing to work night shifts aligned to US time zones. Preferred qualifications include experience working with US-based clients or consulting firms, familiarity with onboarding tools like DocuSign, ADP, or Bullhorn, and knowledge of immigration processes such as H1B, OPT, and CPT. Joining our team at Axiom Technologies Services Pvt Ltd will offer you a dynamic and collaborative work environment, growth opportunities in a fast-paced global organization, a competitive salary with performance-based incentives, and exposure to global HR practices and compliance frameworks.,

Posted 22 hours ago

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1.0 - 5.0 years

3 - 5 Lacs

Noida, New Delhi, Gurugram

Work from Office

Call/whats app CV-7898240001 International Sales Executive Min 1 year Experience in any International sales voice process Excellent Communication Skills Night Shift 5 Days Working

Posted 23 hours ago

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1.0 - 5.0 years

3 - 5 Lacs

Noida, New Delhi, Gurugram

Work from Office

Required International Sales Executive Call/whats app CV- 9564899005 Min 1 years in any International sales voice process Excellent Communication Skills Night Shift 5 Days Working

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0.0 - 5.0 years

3 - 4 Lacs

Bengaluru

Work from Office

Job description Join Indias Largest BPO Recruitment Company! We are hiring for multiple top companies across various exciting roles: Positions Available: International Voice Process Domestic Voice Process International Semi Voice Process Social Media Escalation For More Details Please Call HR Kaunain Firdose On 7975182692 Job Locations & Processes: 1. Manyata Tech Park : International Voice Process, International Tech Support & International Semi Voice Process - 6 LPA 2. Whitefield: International Voice Process, International Tech Support & International Semi Voice Process - 6 LPA 3.Maratha Halli: International Voice Process & Social Media Processn - 5 LPA 4.Electronic City: International Voice Process & International Non-Voice Process - 5 lPA 5.Bellandur: International Voice Process - 4 LPA 6. Bhartiya City: International Voice Process - 4 LPA Candidate Requirements: Freshers and candidates with at least 6 months of experience in International Voice Process, International Sales, or Client Servicing are welcome. Must be flexible to work in rotational shifts. Excellent communication skills are a must. For More Details Please Call HR Kaunain Firdose On 7975182692 Role: Voice / Blended - OtherIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducationUG: Graduation Not Required

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0.0 - 5.0 years

2 - 5 Lacs

Bengaluru

Work from Office

*"Start Your Call Center Career with Indias Largest BPO Recruiter!** - JobShop is hiring for multiple companies and roles in Bangalore. Apply once and access various opportunities. - Ideal for freshers starting out or experienced professionals looking to grow! Job description Hiring Now: Customer & Technical Support Executives International BPO Are you ready to elevate your career in customer or technical support with one of Bangalores leading BPO companies? Join us now and become part of a high-performing international support team! Open Roles: Customer Support Executive (Voice/Chat) Technical Support Executive (Voice/Chat) Work Locations: Choose your preferred location from top tech hubs in Bangalore: Manyata Tech Park Whitefield Brookfield Marathahalli Electronic City BTM Layout Work Mode: Work from Office Shifts: Rotational Shifts (including night shifts) Eligibility & Requirements: Qualification: Graduate (mandatory) Experience: Freshers with excellent English can apply; prior BPO experience is a plus Communication: Excellent verbal and written communication in English is essential Skills: Problem-solving and active listening Technical troubleshooting (for tech support roles) Customer-centric approach Salary & Benefits: CTC: 5 6 LPA (Based on role, experience & interview performance) Additional Benefits: Performance-based Incentives Growth Opportunities & Internal Job Transfers Cab Facilities (as per company policy) Paid Training & Skill Development For More Details Call HR Sadaf-6362015960 / 9964080000 Or You Can Also visit jobshop.ai to explore other open positions with us

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1.0 - 3.0 years

1 - 5 Lacs

Noida

Work from Office

Noida-based BPO is Hiring for international US collections Voice Process Any grad or undergrad with similar experience can apply Salary up to - Rs.40000 + incentives & bonus, no cab, 5 days a week working. Contact HR MONA-8168335948

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0.0 - 5.0 years

4 - 5 Lacs

Bengaluru

Work from Office

Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice, Domestic Voice & International Chat Process Call HR Sobia 6362039269 or 9964080000 Responsibilities To process all the candidates going through the recruitment process by sending, checking and helping candidates to complete documentation. (Working rights, police check, medicals, modules, registration, bank, tax, super details, reference checks) Contacting and calling candidates to confirm candidates for role once all documentation has been completed HR Compliance: Stay up to date and ensure 100% compliance with local labour laws and regulations, providing guidance when necessary. Employee Records: Oversee the maintenance and accuracy of employee records, ensuring data privacy and compliance with applicable laws. JOB REQUIREMENTS- 1) Strong attention to detail. 2) Strong admin and compliance management skills 3) Excellent communication skills. 4) Ability to effectively communicate with candidates via phone when confirming candidates for roles 5) Problem solving attitude 6) Raise issues, concerns, errors to the team leader immediately. 7) Able to multitask and have excellent time management 8) Able to work in a fast-paced environment 9) Able to work on repetitive tasks 10) Excellent Excel skills For More Details Call HR Sobia 6362039269 or 9964080000

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1.0 - 3.0 years

1 - 5 Lacs

Noida

Work from Office

Noida-based BPO is Hiring for international US collections Voice Process Any grad or undergrad with similar experience can apply Salary up to - Rs.50000 + incentives & bonus, no cab, 5 days a week working. Contact HR MONA-8168335948

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1.0 - 3.0 years

1 - 5 Lacs

Noida, Greater Noida

Work from Office

Noida-based BPO is Hiring for international US collections Voice Process Any grad or undergrad with collections experience can apply Salary up to - Rs.50000 + incentives & bonus, no cab, 5 days a week working. call MONA-8168335948

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0.0 - 5.0 years

2 - 4 Lacs

Bengaluru

Work from Office

We are hiring Provider Contact Center Executives for our growing healthcare operations team. This is an exciting opportunity for freshers and recent graduates (2020 & above pass-outs only) who have excellent communication skills and are eager to start their career in a dynamic work environment. Call HR Muskhan on 9380964680 and 9964080000 Roles & Responsibilities Handle calls to and from healthcare providers based in the US. Respond to queries related to medical claims, eligibility, and patient records. Offer empathetic and efficient solutions while maintaining high service standards. Document all calls and interactions accurately. Work collaboratively with internal teams to resolve provider concerns. Eligibility Criteria Education: Minimum 2nd PUC pass and above Required Skills Excellent verbal communication in English (CEFR Grade B2 or above) Good voice clarity and neutral accent Ability to multitask with empathy and strong soft skills Analytical thinking and a solution-oriented mindset Selection Process HR Fitment Round Harver Voice Assessment (CEFR B2 Level Qualification) Voice & Accent Round Operations Round How to Apply: For More Details Call HR Muskhan on 9380964680 and 9964080000

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1.0 - 4.0 years

2 - 2 Lacs

Noida, Greater Noida

Work from Office

2-wayprovided Job Description: We are hiring Chat Support Executives for the Annual Enrollment Period (AEP) process at Optum (Noida) . This role is ideal for candidates with excellent written communication skills, fast typing speed, and a proactive approach to customer service. Key Responsibilities: Provide real-time support to M&R and M&R DSNP members through chat. Maintain professionalism while handling multiple conversations simultaneously. Resolve queries using digital tools, internal apps, and reference material. Ensure a positive customer experience through clear and courteous communication. Adapt quickly to process changes and updates during the AEP period. Must-Have Skills: Written Communication: Clear and customer-friendly responses. Typing Speed: Minimum 35 WPM . 2 Way or cab will be pavided Multi-tasking Ability: Efficiently manage chats, tools, and search simultaneously. Tech-Savvy: Comfortable navigating CRM tools, apps, and web-based platforms. Analytical Thinking: Ability to interpret unclear messages and ask clarifying questions. Adaptability: Flexible to shift timings and ongoing process improvements. Good to Have: Experience in the healthcare/insurance domain claims, benefits, pharmacy, etc. Familiarity with CRM tools or automated chat systems . Interview Process: Typing Test Minimum 35 WPM CAT Assessment Mock Chat (Minimum score: 2.2) Face-to-Face Interview Mandatory (at Gurgaon office) Note: Graduation is mandatory. Candidates with BE/B.Tech/M.Tech are not eligible unless they have strong tenure in healthcare domain . No remote option Work from Office only (Noida location). Join Optum's Chat Support Team this AEP season! Apply now and be part of a fast-paced, tech-driven customer experience team.

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1.0 - 6.0 years

2 - 4 Lacs

Mumbai

Work from Office

TECH MAHINDRA - HIRING For UK VOICE Process Key Responsibilities: - Voice Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION : Mumbai Eligibility: - Graduate/Undergraduate degree - Freshers with excellent communication skills can apply - Candidates with 0-12 months of international voice process experience are also welc o me to Apply Compensation: - Freshers 3.35 LPA - Experienced Candidate s : Up to 4.5 LPA (depending on your last CTC and performance in the interview and process) Shift Requirements: - Candidates should be comfortable working rotational shifts 24*7 Perks and Benefits: - One-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package Apply now: CONTACT: 7620636678 YASH HR Team Tech Mahindra

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0.0 - 5.0 years

0 - 2 Lacs

Bengaluru

Work from Office

Key Responsibilities: Respond promptly and professionally to incoming international calls regarding products, services, orders, billing, technical support, or general inquiries. Make outbound calls for follow-ups, surveys, or issue resolution as required. Understand and address customer concerns with patience, empathy, and clear communication. Provide accurate information and solutions while maintaining compliance with company policies and regulations. Document all interactions, including call details and resolutions, accurately in the CRM system. Collaborate with internal teams to escalate and resolve complex issues. Meet or exceed individual and team targets for call quality, average handling time, and customer satisfaction scores. Stay updated on product knowledge, services, and industry developments relevant to the international clientele. Work flexible shifts to support customers across various global time zones. B.TECH ,B.E, B.Sc, Any Post Graduation fresher are not eligible. Anyone who attended interview before 30 days are not eligible to attend walk-in. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

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