5562 Us Process Jobs - Page 23

client Specialist for Human Resource Outsourcing (HRO) Process. Designation: Client Specialist Location: Gurgaon Role & responsibilities Client support through calls Ensure timely and accurate service delivery at defined productivity levels Build client & domain knowledge to be able to deliver a resolution on the first conversation Ensure adherence to Client Service Level Agreements (SLAs) like Client Satisfaction, Service Level, Handle Time & Customer Effort Maintain Internal Service Attendance & Accountability policies Execute issue /query & Client level delivery quality on calls Adhere to Customer resolution and ensure proper documentation &follow-up ,Identify, share and support operational improvements Preferred candidate profile Graduates in B.Com, B.A, BCA, BBA, BHM, BSc & BSc IT, MBA(Correspondence mode) (Except Stats, Math's Hons & Eco Hons) B.Tech. with min 6 months of experience is required in BPO/KPO Regular MBA, M.Com, MA with min 6 months of experience is required in BPO/KPO (Except MCA and MSC) Undergraduates/ pursuing graduation are NOT eligible Work Experience- Freshers and Experienced Excellent communication skills- Written and Verbal Should be willing to work in night shifts Saturday/Sunday fixed off Proficient in computer usage and Basic knowledge of MSOffice/ Excel 1. Only Graduates are eligible 2. Both side transport facility, Work from Office only 3. Fixed SAT/SUN weekly off 4. Willing to work in night shift 5. Fresher and Experience candidates 6. Salary 3.0 3.5 Lacs per annum 7. Should have Good English Communication skills both verbal & written 8. Training will happen during the day shift HR Khushi: 9389460353 HR Afreen: 6206077869 HR Anjali 78273 25721

Immediate Requirement Team Lead (Supervisor) International Inbound Voice US Shift Exp:5Yr+ (2yrs On paper exp as TL) Salary: 75k Location: Bangalore Interested Candidate Please drop CV to gayathri.srinivasan@geniehr.com or ping me on 7339094334

Hiring For International Chat Process. Where in you have to give Customer Services Vie the Calls. Job Details- Position: CSE - Qualification: Graduate/Result Awaited/UG - Experience: 12 Months Min is Mus, 25k In - hand, upto 15K INC - Location : Work from Office GGN - Both Side Cab Facilities - Working Days: 5 days, Rotational Week offs, Night Shift - Rounds: AMCAT, HR, VNA & OPS- Rounds on Virtually NOTE- We need EXCELLENT COMMUNICATION REQUIRED: FLUENCY IN ENGLISH NOTE- We don't charge anything for interview, we are paid from client side https://web.whatsapp.com/8700056965 - Yaashika https://web.whatsapp.com/9557020534 - Deepika https://web.whatsapp.com/ 8700413223 - Nishant

https://web.whatsapp.com/ Hiring For Wipro HRO Voice Process. Where in you have to give HR Customer Services Vie the Calls. Job Details- Position: CSE - Qualification: Graduate/Result Awaited - Experience: 6 Months Min is Mus, 30K In - hand, upto 20K INC - Fresher - Only Graduate with salary of 26K, INC 20K - Location : Work from Office GGN Sector 21- Both Side Cab Facilities/ Noida Sector 62 - Working Days: 5 days, Fix Week- end offs, Fix Night Shift - Rounds: HR, VNA & OPS- Rounds on Virtually NOTE- We need EXCELLENT COMMUNICATION REQUIRED: FLUENCY IN ENGLISH NOTE- We don't charge anything for interview, we are paid from client side https://web.whatsapp.com/8700056965 - Yashika https://web.whatsapp.com/9557020534 - Deepika

The Customer Service Representative (US Process) plays a vital role in enhancing the customer experience for our company. You will serve as the primary point of contact for customers, ensuring that their needs and inquiries are addressed promptly and effectively. In an ever-evolving marketplace, the significance of excellent customer service cannot be underestimated; it is essential for maintaining customer loyalty and satisfaction. Your role demands a blend of effective communication, problem-solving skills, and a positive attitude to handle various customer situations. You must be knowledgeable about our products and services to provide accurate information and support. Furthermore, this position is crucial for gathering customer feedback to help improve our operations and products. Overall, as a Customer Service Representative, you are a key player in building strong customer relationships, ultimately contributing to the growth and success of the organization. The role involves responding to customer inquiries in a timely manner via phone, email, or chat, providing accurate information regarding products and services, assisting customers with order placements, status updates, and cancellations, handling complaints and resolving issues effectively while maintaining a positive demeanor, maintaining customer accounts and ensuring accurate data entry, educating customers about product features, promotions, and policies, following up with customers to ensure satisfaction and complete resolution of issues, documenting all interactions in the customer service management system, working collaboratively with team members to improve service delivery, contributing to process improvements to enhance customer experience, assisting in training new customer service representatives, staying updated on product knowledge and industry trends, maintaining confidentiality of customer information, participating in team meetings and training sessions, and meeting performance metrics and targets as defined by the management. Required qualifications for this role include a high school diploma or equivalent (further education is a plus), proven experience in customer service or a related field, strong verbal and written communication skills, ability to handle difficult customer situations with patience and professionalism, familiarity with customer service software and tools, excellent problem-solving abilities, ability to multitask and manage time effectively, strong attention to detail, willingness to work flexible hours, including weekends and holidays, a positive attitude and a passion for helping customers, basic technical proficiency in computers and software, knowledge of CRM systems is an advantage, prior experience in a call center environment is preferred, ability to work in a fast-paced environment and adapt to changes, demonstrated ability to work independently as well as part of a team, and strong organizational skills. Skills required for this role include customer service, time management, data entry, technical proficiency, CRM systems, communication skills, multitasking, attention to detail, adaptability, problem-solving, active listening, team collaboration.,

NOTE:- This for the freshers. Job Description: Position: Customer Service Executive (Voice US Healthcare Domain)- WIPRO Location: Airoli, Mumbai Shift Timing: Night Shift Process Type: US Healthcare Key Responsibilities: Handle inbound/outbound customer interactions via voice calls. Resolve queries, provide information, and deliver outstanding service with courtesy and professionalism. Maintain detailed and accurate call logs and follow standard operating procedures. Achieve performance targets related to quality, accuracy, and customer satisfaction. Demonstrate effective communication and listening skills to address customer needs efficiently. Adapt to flexible shifts and rotational schedules as per business requirements. Upsell or cross-sell products/services when required. Eligibility Criteria: Graduates (freshers) with excellent communication skills are encouraged to apply. Preference given to candidates with prior BPO experience and complete joining documentation . Not eligible: Candidates with degrees in B.Tech, M.Tech, MCA, BCA, MBA, Hotel Management, or other specialized/technical streams. Mandatory: PAN card is required during the hiring process Contact : vinay.kohli@niitmts.com For Quick response - Connect with me on WhatsApp - 6394041147 NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Top MNC BPS is hiring for International Voice Non-Voice Blended Process Candidate Must be Super excellent in English Communication CTC - Upto 4LPA to 6.5LPA Rotational Shift with 5 Working Days Call / WhatsApp- 7290845078, 8882138273, 9147047908

**"Start Your Call Center Career with Indias Largest BPO Recruiter!** - JobShop is hiring for multiple companies and roles in Bangalore. Apply once and access various opportunities. - Ideal for freshers starting out or experienced professionals looking to grow! Job description Hiring Now: Customer & Technical Support Executives International BPO Are you ready to elevate your career in customer or technical support with one of Bangalores leading BPO companies? Join us now and become part of a high-performing international support team! Open Roles: Customer Support Executive (Voice/Chat) Technical Support Executive (Voice/Chat) Work Locations: Choose your preferred location from top tech hubs in Bangalore: Manyata Tech Park Whitefield Brookfield Marathahalli Electronic City BTM Layout Work Mode: Work from Office Shifts: Rotational Shifts (including night shifts) Eligibility & Requirements: Qualification: Graduate (mandatory) Experience: Freshers with excellent English can apply; prior BPO experience is a plus Communication: Excellent verbal and written communication in English is essential Skills: Problem-solving and active listening Technical troubleshooting (for tech support roles) Customer-centric approach Salary & Benefits: CTC: 5 6 LPA (Based on role, experience & interview performance) Additional Benefits: Performance-based Incentives Growth Opportunities & Internal Job Transfers Cab Facilities (as per company policy) Paid Training & Skill Development For More Details Call HR Sadaf-6362015960 / 9964080000 Or You Can Also visit jobshop.ai to explore other open positions with us

Job description **"Hiring Now! Call Center Jobs in Bangalore with JobShop!** - Apply with us to unlock the best BPO jobs across multiple companies in Bangalore. Immediate hiring for voice and non-voice roles. - Freshers can start their career here; experienced candidates can advance theirs. Priya 7406026000 Job Details: Process: International BPO | Voice Support Work Locations Available: Manyata Tech Park Whitefield Brookfield Marathahalli Electronic City BTM Layout Eligibility Criteria: Qualification: Graduation completed Communication: Excellent English communication skills Shifts: Rotational (Day/Night) Salary Package: 27,000 to 50,000 CTC (based on experience & skillset) Why Join Us? Work with top international BPO clients Excellent growth opportunities Professional work environment Attractive compensation with incentives For More Details Please Call HR Priya 7406026000 / 9964080000 Or You Can also visit jobshop.ai to explore other open positions with us Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

International Voice Process Bangalore (Freshers & Experienced) Location: Bangalore Process: International Voice Customer Support Salary: Freshers : Up to 3.5 LPA Experienced : 30% Hike on Last Drawn | Max up to 7 LPA Work Details: 5 Days Working Rotational Shifts & Rotational Week Offs Opportunity to work with top international brands Immediate Joiners Preferred Eligibility: Excellent English communication skills Graduate/Undergraduate (with experience) Freshers welcome with good communication Why Apply? Fast hiring process Great exposure to global clients Growth opportunities with top MNCs Call Now to Apply : Naim 7406686000

APPLY ONLY INTRETSTED ALL GRADUATES Freshers /experience (2020& Onwards) Excellent in English 22k in-hand Salary + 10K incentives Hinjewadi, Pune CAB BOTH WAY Night Shift only WEEK OFF-2 (SAT-SUN)FIX APPLY : Wp or Call HR ,NITESH (8830011092)

Gurugram location International Voice process Graduate fresher or experienced or undergrad experienced 5 Days working Rotational Shift Rotational off Both side cab Call/ Drop cv on 8826770027 Shivam Anand, 7428370507 - Ritu Perks and benefits Both side cab or one side

Designation : AR caller RCM, US healthcare Department : Operations Location : Hyderabad Report to : Team Leader, Operations. Work Set-up: Work from Office WORK BRIEF: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The goal of the Sr. Revenue Cycle Billing Specialist is to successfully collect on aging medical insurance claims. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. CORE RESPONSIBILITIES File claims using all appropriate forms and attachments. Research account denials and file written appeals, when necessary. Evaluate the information received from the client to determine which insurance to bill and attain necessary attachments or supporting documentation to send with each claim. Research account information to determine the necessary attachments or supporting documentation to send with each claim. Document in detail all efforts in CUBS system and any other computer system necessary. Verify patient information and benefits. Essential Knowledge: Basic knowledge of using MS office basic applications like Word, PowerPoint, Excel, Notes, etc. Essential Skills: Min 2 Years of experience in accounts receivable follow-up / denial management for US healthcare customers Fluent verbal communication abilities Knowledge on Denials management and A/R fundamentals will be preferred Willingness to work in night shifts from office Prior experience of working in a medical billing company and use of medical billing software will be considered an advantage Knowledge of Healthcare terminology and ICD/CPT codes will be considered a plus MINIMUM QUALIFICATION: Graduate with minimum 2 Years of AR calling experience in US Healthcare market Pursuing Candidates – NOT Accepted for this role Note : Kindly mention HR- Nawaz khan on top of CV at the time of Walk-in. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or priyanka.narayanamoorthy@firstsource.com

We are Hiring for International voice process !! Qualification : Grad / UG ( Fresher / exp ) Location:Bangalore Salary:Upto 55k Shifts :Rotational Virtual interview !! Call or whatsapp manya @ 9901777673 / 6364808230 / 9606521172 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

Record Retrieval Executive/International Voice Process Shift - Night(Fixed) Salary - 32k CTC After 3months Increament After 1 year completed provide 25k bonus 5days working Excellent English communication

Greetings from Jobshop, International Voice Support Work Location: Karle Hub 4, Bangalore Contact: HR Fouzia 7975448259 Whats the Role? We are hiring for a top-tier international voice support role . If youre an experienced BPO professional with strong communication skills, this is your chance to join one of the fastest-growing international teams in India. Who Can Apply? Education: Graduate / Undergraduate Experience: Minimum 1 year in international BPO voice support Compensation Details: Designation: CL11 CTC: Up to 5.6 LPA Take-Home: 38,000/month Monthly Incentives: Up to 2,500 (performance-based) Skills Required: Excellent spoken English Clear neutral accent (strictly no MTI) Ability to handle customer queries with confidence Shift & Transport: Night shift role (rotational) One-way night cab provided Free night transport for female employees (7 PM 7 AM) Male employees pay 75 per ride Additional Notes: EPFO (UAN) number must be submitted before the offer Must be fully vaccinated Comfortable working night shifts in office 66 Vacancies Limited slots! Immediate joiners are highly preferred. To Apply, Call or WhatsApp HR Fouzia @ 7975448259

International Chat Sales Salary - 35k CTC Cab Facility Available Night Allowances Available Shift Rotational24/7

Position: International Chat Sales Representative Location: Makarba, Ahmedabad Freshers are mostly welcome(25k CTC) Shift: Rotational Shifts Up to 35K CTC 5 Days a Week Cab Facility Freshers & experienced professionals welcome

Wipro (International Voice Process) Customer Support Noida UK Shift (12 PM – 12 AM, 9.5 Hr) 5 days work SAT AND SUN Fixed Off 1 side cab Graduate only Fresher: 3.80 LPA Need MIN 1 year exp In International Voice Process (4.20 LPA) DM:9773788967

Hiring for a Record Retrieval Specialist #Shift-Us Shift Timing #Location: Ahmedabad, Gujarat #Freshers can apply # Minimum 6 months of Experience Required in the Intl Voice process(for hike) #Fluent English Required Meal Facility is also available

Position: International Chat Sales Representative Location: Makarba, Ahmedabad Freshers are mostly welcome(25k CTC) Shift: Rotational Shifts Up to 35K CTC 5 Days a Week Cab Facility Freshers & experienced professionals welcome

Hiring for a Record Retrieval Specialist #Shift-Us Shift Timing #Location: Ahmedabad, Gujarat #Freshers can apply # Minimum 6 months of Experience Required in the Intl Voice process(for hike) #Fluent English Required Meal Facility is also available

Job Description: We are looking for a detail-oriented professional to handle underwriting, risk assessment, and KYC compliance. The role involves evaluating customer profiles, verifying documents, identifying potential risks, and ensuring adherence to regulatory and internal policies. Key Responsibilities: Assess customer applications and financial documents for underwriting. Conduct risk analysis and flag suspicious or high-risk cases. Perform thorough KYC checks and ensure compliance with regulatory standards. Coordinate with internal teams for clarifications and approvals. Required Skills: Strong analytical and documentation skills Knowledge of underwriting policies and KYC norms Attention to detail and decision-making ability

Hiring for US Healthcare (B2B) Voice / Blended Process Graduate with 1 year customer service exp can apply Salary upto 3.30 LPA Location- Uppal 5 Days working Both side cab Fixed shifts (6:30 pm - 3:30 am) Contact Vanshita- 9910807579 Required Candidate profile Candidate must have good communication Skills. Candidate should have good typing speed. Candidate should be comfortable to work in fixed night shifts. Perks and benefits Incentives

Hiring at Tech Mahindra Noida location Salary: 28,000 – 35,000 in hand Rotational shifts and week offs Both side cabs provided Grad\UG with Minimum 1Yr of International BPO experience Excellent communication skills required Nandni- 7291098048