5562 Us Process Jobs - Page 21

Job Opening Phone Banking Officer / Customer Service Location: Work from Office Designation: Phone Banking Officer / Customer Support Joining: Immediate | International BPO Profile Role & Responsibilities: Handle inbound/outbound calls to resolve customer queries Candidate Profile: Must have international BPO voice experience Background in Sales or Customer Service preferred Strong communication & customer handling skills Shift & Schedule: 247 Rotational Shifts (Any 9 hours) 5 Days Working | 2 Rotational Offs Salary & Perks: 21K 35K in-hand + Incentives Pick-up & Drop Facility Available Interested? Call/WhatsApp Elina 9892481175 Email :jobwayruchi@gmail.com

we are hiring for international chat process Role & responsibilities Assists in the implementation of specific customer service management plans under supervision. 2. Assists in creating value-based relationships with customers to optimise customer service whilst leveraging the BT Group's resource pool, within guidelines and with some supervision 3. Gathers customer information and performs analysis and understands customer needs to provide customer service insight for the efficient management of customer issues. 4. Executes and delivers work often covered by existing procedures in order to achieve objectives and the vision of the Customer Service team. 5. Assists in the implementation of continuous improvement opportunities to improve the customer service team processes. Preferred candidate profile 1 year of international chat experience is mandatory. Excellent communication skills only 5 days working Flexible shift timings both-way cabs To share your profile mail at sophiya.massey@careernet.in. or call/WhatsApp Sophiya at 7042266439

Hiring For customer support executive (Chat Process)-Ahmedabad Salary:25k to 35K CTC Job Location :Ahmedabad Rotational shift & week off 5 day working Call or whatsapp CV : 6357157176/6357157172 Note:Apply if you are ready to relocate in Ahmedabad Required Candidate profile Only work from office Immediate joiner Fresher experience both apply BPO industry is first priority Good communication skills with fluent English

Hiring for International Collection Process ( Voice) 5 Days working / Rotational Shift and off Noida Location Candidate must 1 year of International Customer Service, Sales OR Collection Exp and must have good communication Skills One side Cabs for both male and female employee Salary 22k to 38k in hand Lucrative Incentive + Other perks and benefits Interview Timing :- 4pm to 7pm (in the afternoon) For More information Call or what's App Preet 9999258087 Office Address:- Embassy Galaxy, Tower C ground floor, Noida Sector 62 nearest metro Station Electronic City

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook Genpact Virtual drive for HRO, Hyderabad on 23-Jul-25 Drive Date: 23-Jul-25 Timings: 12PM to 2PM Teams Meeting ID: 428 259 345 681 8 Passcode: KM3PR6CX Job Location: Hyderabad Shifts: Please be flexible with any shift We are looking for someone with deep understanding and understanding of entire US payroll/Time and attendance process for a client. Current requirement is to mirror the US shifts, participate in processing clients existing Payroll and Time & Attendance processes and technologies to find opportunities for efficiencies, process simplification. Responsibilities • Daily client interactions, working with onshore team on a day to day basis • Be able to review manual processes and define scope for automation/ Improvements • Detail oriented, good communication skills and ability to work independently and within the team environment • Communicate and present to external and internal client as required • Responsible to work with multiple partners • Responsible to align with internal controls and policies and pay attention to details. Qualifications Minimum qualifications • Graduation in Commerce (B.Com) • Meaningful work experience in payroll Process Consulting/ Payroll Operations/Payroll Implementation • Experience on ERPs Preferred qualifications • Good Customer Service skills and analytical skills • ERP Experience Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

PROCESS - US INBOUND CUSTOMER SERVICE SHIFT - Grave yard (1:30 am to 10 :30 am) Must have a minimum of 01 year experience in international customer service

About the Role We are looking for detail-oriented and proactive Accounts Executives to join our finance team. This is a full-time, night shift role , ideal for professionals with a background in accounting data entry , financial transactions , and experience in US-based accounting processes . Key Responsibilities Perform accurate accounting data entry in internal systems and platforms Process and verify invoices, expense reports , and financial transactions Conduct bank reconciliations and assist with monthly closing activities Ensure data accuracy and completeness through regular audits and checks Communicate effectively with the US-based finance team to resolve discrepancies Maintain organized financial records and reports Candidate Requirements 6 months to 1 year of hands-on experience in accounting , bookkeeping , or data entry , preferably supporting US clients Proficient in Microsoft Excel , Google Sheets , and financial data tools Familiarity with accounting software such as QuickBooks, Xero, Zoho Books , or similar (preferred) Strong English communication skills both verbal and written Comfortable working independently during US business hours (5 PM to 2 AM IST) High attention to detail, time management, and data accuracy Preferred Qualifications Bachelor's degree in Commerce, Accounting, Finance , or a related field Basic understanding of US accounting principles , GAAP , and financial statements Exposure to outsourced accounting services , BPO/KPO environments , or finance shared services is a plus Why Join Us? Opportunity to work directly with US clients and gain international accounting exposure Fast-paced, growth-oriented environment Skill development in cloud-based accounting tools and cross-border communication

CUSTOMER SUPPORT ROLE FOR INTERNATIONAL PROCESS, GRAD/UG/ FRESHER/ EXPERIENCE PROCESS - TRAVEL/E-COMMERCE/BANKING SALARY- UPTO 35-40k INHAND LOCATION - GURGAON WFO, 5 DAYS WORKING, 24*7 SHIFTS CABS + INCENTIVES IMMEDIATE JOINERS PRIYA : 8744857809

Resolve Inbound International customer queries via calls Identify and assess customers needs to achieve satisfaction Follow communication procedures and policies Handling billing queries Min 6 Months of experience in International BPO Voice process Required Candidate profile Graduate/ UG can apply Both side cabs providing Should have excellent Communication in English Should have Basic computer knowledge Candidates should be willing to work in US shift HR Cl- 84596 70739

Hiring for International Process Work Mode: Work From Office Salary: 32K CTC Interested Candidates can WhatsApp their resume 9988265439 KINDLY SHARE RESUME ON GIVEN WHATSPP NUMBER ONLY Skillset Required: Good communication in English Need Technical Experience of troubleshooting Excellent verbal fluency Qualification: Graduate and undergraduate can considered Experience Required: At least one year of experience in international domain + Tech support(Troubleshooting) Experience is Mandatory Both Side Cab available Hiring Zone is 25km from sector 18

Hiring for International Process Work Mode: Work From Office Salary: 32K CTC Interested Candidates can WhatsApp their resume 9988265439 KINDLY SHARE RESUME ON GIVEN WHATSPP NUMBER ONLY Skillset Required: Good communication in English Need Technical Experience of troubleshooting Excellent verbal fluency Qualification: Graduate and undergraduate can considered Experience Required: At least one year of experience in international domain + Tech support(Troubleshooting) Experience is Mandatory Both Side Cab available Hiring Zone is 25km from sector 18

Job Description Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for? • 2-3 years of customer support experience via phone, email, and chat Experience working with direct consumers, in B2C environment; B2B is a distinct advantage Strong communication skills with a proactive and positive approach to tasks Professional customer service skills: solutions mindset, helping nature, passion for the customer and the customer experience Robust multitasking skills (e.g. able to log calls and interact with the customer simultaneously) Online advertising experience is a huge plus and preferred • Strong coping, emotional resilience, and stress-management skills • Excellent comprehension, communication, and English language skills • Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies • Strong attention to detail • Comfort synthesizing and analyzing information from multiple streams • Strong critical thinking and decision-making skills • -Computer proficiency and typing speed (minimum 30 WPM preferred). • -Flexibility to work in rotational shifts including weekends. • -Ready to work from Office • -Experience in voice process is a plus Roles and Responsibilities: •• Review, classify and/or remove content according to client guidelines, using specific tools and channels • Understand and remain updated on changing client policies and guidelines • Investigate, resolve, and relay complex content issues to the broader Trust and Safety team o Provide support to customers via live chat on various platforms. o Respond to customer inquiries in a professional and timely manner. o Assist customers in troubleshooting technical issues, placing orders, providing product information, and resolving any concerns. o Identify and resolve customer issues and complaints effectively. o Escalate unresolved issues to higher-level support teams when necessary. o Maintain a calm, positive, and helpful attitude with all customer interactions. o Stay updated with the latest product/service features, company policies, and troubleshooting steps to provide accurate information. o Provide clear and concise explanations to customers regarding products, services, or policies. o Manage multiple customer chats simultaneously while maintaining a high level of customer service. o Ensure that chat responses are efficient, clear, and accurate. o Meet performance metrics for response time, resolution time, and customer satisfaction. o Document customer interactions accurately in the system. o Log all inquiries, complaints, and solutions provided for future reference. o Maintain detailed records of customer issues and feedback for quality and training purposes. o Work closely with other team members and departments to ensure seamless service delivery. o Share feedback, best practices, and insights with the team leader to improve overall team performance. o Maintain high levels of professionalism and ensure that all interactions align with company standards and policies. o Participate in regular training sessions to improve skills and knowledge. Contact Point : Rashmi - 7760984460 / 7259027282. Richard - 9686682465.

Roles and Responsibilities Handle customer queries via chat support, providing timely and effective solutions. Process customer requests, resolve issues, and escalate when necessary to ensure high levels of satisfaction. Maintain accurate records of all interactions with customers using CRM software. Meet performance targets for quality metrics such as AHT, CSAT, and first call resolution rates. Perks & Benefits Professional Growth Both Side Cabs Loyalty Bonus Lucrative Incentive For More Details Mail Cv at - Karan.sehgal1@techmahindra.com Reach at - +91 9354359873

International BPO Hiring at 24/7.ai Voice & Technical, Sales Roles Hi , Greetings from the 24 7.ai HR Team! We are hiring for International BPO roles in Voice, Non-Voice, Technical Support, and Sales processes. If you have excellent communication skills and are looking to build a strong career with a global company we want to hear from you! Location: Bangalore(Kadubeesanahalli) Work Mode: Work from Office For More Details / To Apply Contact: Nikhath Sr.HR Executive Call/WhatsApp: +91 72599 74946 Email: Nikhath.Kuroshi@247.inc.com Shifts: Rotational shifts Qualification: Undergraduate / Graduate / Postgraduate Process Type: International Voice, Tech Support & Sales Language: Excellent spoken and written English required Salary Details (International Process Only) International Voice Process (Customer Support & Sales) ExperienceSalary (INR/Month)0–6 months22,0006–12 months24,00012–18 months27,00018–24 months30,00024+ months31,000 International Technical Support / Mobile Tech Support ExperienceSalary (INR/Month)0–6 months22,0006–12 months24,00012–18 months25,00018–24 months27,000 International Social Media / Non-Voice Support CategorySalary (LPA)Fresher3.47 LPAExperienced5.17 LPA Note: Minimum Harver Score – B2 is mandatory International Sales / Repair / Tech Spec (Voice/Email) ExperienceSalary (INR/Month)0–6 months23,0006–24+ months33,000 Role complexity: Low to Mid-Level Why Join 24/7.ai? Global career exposure Competitive salary & incentives Growth opportunities World-class training and support Great work culture and modern office environment For More Details / To Apply Contact: Nikhath –Sr.HR Executive Call/WhatsApp: +91 72599 74946 Email: Nikhath.Kuroshi@247.inc.com Join one of the top International BPO companies and shape your future today!

International BPO Hiring at 24/7.ai Voice & Technical, Sales Roles Hi , Greetings from the 24 7.ai HR Team! We are hiring for International BPO roles in Voice, Non-Voice, Technical Support, and Sales processes. If you have excellent communication skills and are looking to build a strong career with a global company we want to hear from you! Location: Bangalore(Kadubeesanahalli) Work Mode: Work from Office For More Details / To Apply Contact: Nikhath Sr.HR Executive Call/WhatsApp: +91 72599 74946 Email: Nikhath.Kuroshi@247.inc.com Shifts: Rotational shifts Qualification: Undergraduate / Graduate / Postgraduate Process Type: International Voice, Tech Support & Sales Language: Excellent spoken and written English required Salary Details (International Process Only) International Voice Process (Customer Support & Sales) ExperienceSalary (INR/Month)0–6 months22,0006–12 months24,00012–18 months27,00018–24 months30,00024+ months31,000 International Technical Support / Mobile Tech Support ExperienceSalary (INR/Month)0–6 months22,0006–12 months24,00012–18 months25,00018–24 months27,000 International Social Media / Non-Voice Support CategorySalary (LPA)Fresher3.47 LPAExperienced5.17 LPA Note: Minimum Harver Score – B2 is mandatory International Sales / Repair / Tech Spec (Voice/Email) ExperienceSalary (INR/Month)0–6 months23,0006–24+ months33,000 Role complexity: Low to Mid-Level Why Join 24/7.ai? Global career exposure Competitive salary & incentives Growth opportunities World-class training and support Great work culture and modern office environment For More Details / To Apply Contact: Nikhath –Sr.HR Executive Call/WhatsApp: +91 72599 74946 Email: Nikhath.Kuroshi@247.inc.com Join one of the top International BPO companies and shape your future today!

Job Description We need someone who has the skills to call themselves a Leader. Someone with college or vocational school graduation as a qualification and has at least one 1 year of relevant Team Leader experience managing at least 10+ teammates while working in a customer support role within an outsourcing or similar company. We need someone with excellent verbal and written communication skills along with above-average technical know-how.

Job Description Role & responsibilities Imagine yourself going to work with one thing on your mind: to provide the best customer experience to your clients. As you look at your tasks for the day, you should be able to drive the performance of teammates in order for them to continuously hit their goals. You must be able to coach and manage the teammates under your supervision and act as a bridge between your teammates and the other departments. Being a Team Leader, you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs). As Team Leader, you are in charge of managing the team and making sure everyone adheres to their schedules. You must be organized and be able to handle responsibility. A critical part of the role is to be able to train and help in the development of your team, by conducting team huddles, coaching sessions, and recognizing weaknesses - so you can offer solutions to help them improve and grow. Through that, your team will be ab to deliver a superior customer experience - which is the main thrust of your department. You must be adept at creating reports of your teams performance and documenting feedback from your client. You must be able to effectively manage issues that mig arise (including HR related ones); not to mention, being creative in terms of thinking of solutions; and acting as the liaison between management and your team. So, do you have what it takes to be a Team Leader Requirements: So, what are we looking for We need someone who has the skills to call themselves a Leader. Someone with college or vocational school graduation as a qualification and has at least one (1) ye of relevant Team Leader experience managing at least 10+ teammates while working in a customer support role within an outsourcing or similar company. We need someone with excellent verbal and written communication skills along with above-average technical know-how. If you have previous experience working on the phone, email and live chat customer support roles, then that's a plus in your favor. If you're familiar with E-Commerce, Customer service, or any other tools; flexible and willing to work different shifts - we definitely want to talk to yo If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

About Client Hiring for One of the Top Most Prestigious Multinational Corporations! Job Title : Process Consultant Qualification : Any Graduate and Above Relevant Experience : 2 to 4Years Must Have Skills : 1. Minimum 2 years of international customer service experience supporting chat or mobile messaging channels. 2. Excellent communication skills. 3. Typing speed of at least 50 WPM with 90% accuracy 4. Quick Navigation Ability, Web Savvy, Basic Troubleshooting Knowledge 5. Multitasking: Ability to Toggle Between Screens/Tools. Good Have Skills : Knowledge and expertise in Quick Navigation Ability, Web Savvy, Basic Troubleshooting Knowledge Roles and Responsibilities : 1. Deliver world-class customer service, while responding to Customer inquiries and concerns via multiple channels (web chat, mobile messaging, etc.) 2. Build meaningful relationships with our customers through a consultative approach, understanding their current and future needs, providing first contact resolution, and negotiating a positive outcome for the Customer. 3. Enhance our customers experience by identifying opportunities to offer products based on Cardmembers needs. 4. Meet and exceed quality goals, compliance regulations and productivity targets. 5. Navigate computer systems and applications to service our customers and enable them to get the most from our online and mobile platforms. 6. Document necessary information, such as payment details, Customers change of details, change of address and travel notifications. Location : Gachibowli, Hyderabad CTC Range : 3.5 5 LPA (Lakhs Per Annum) Notice Period : Immediate Mode of Interview : Face To Face Shift Timing : Night Shift Mode of Work : Work From Office -- Thanks & Regards, Chaitanya HR Analyst- TA-Delivery Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432445 | WhatsApp @ 8431371654 chaitanya.d@blackwhite.in | www.blackwhite.in

ARE YOU LOOKING FOR A JOB?? you are at the right place!!! Hiring for a UPS process location - Noida Package - 30% hike on the last drawn salary, or 6.75 LPA as per the budget Requirements - Graduate + 1-year experience as a TEAM LEADER on paper in to international process Shift - Rotational For the day shift there would be no cabs Shuttle facilities in odd hours and travel reimbursement would be there. Both side travel reimbursement - 2200 One side - 1100 Interested candidates can connect with us on the given number.[voice&whatsapp] HR Ayesha- 8657002778 HR Shraddha - 8657002747

HIRING FOR TOP INTERNATIONAL BPO'S, CS/SALES SAL UP TO - 2.50 to 6 LPA CTC CANDS CAN APPLY FOR TRAVEL, TELECOM, BANKING, B2B PROFILES VOICE GGN/NOIDA CALL/WHATSAPP VISHAL 9811395907 GURPEET 9811395366 YASH 9911862220 FAIZA 9811225245 Required Candidate profile FINE TO WORK IN 24x7 Shifts UNGERGRAD/GRAD, FRESHER/ EXP ALL CAN APPLY. LOOKING FOR CANDS HAVING GOOD COMMS SKILLS, REFRENCES ARE HIGHLY VALUABLE, SHARE YOUR PROFILE - hr@head-hunters.in Perks and benefits SHIFTS, CABS, INCENTIVES AS PER THE COMPANY REQ.

Customer Service (Hiring for International Bpo) Exp: 1+ yrs Upto- 8LPA Good communication location - Gurgaon virtual rounds hybrid profile 5 Days Working Call n Ping- 9821726929 (Ved) Email- ved.imaginators@gmail.com

Customer Service Specialist Night Shift (Work from Office) Location : Airoli, Navi Mumbai Shift Timings : Night Shift (Specific hours to be confirmed) Mode : Work from Office We are looking for smart professionals with a great attitude to make every single client interaction delightful Your Impact as a Customer Service Specialist- HRO Customer Service through calls. Ensure timely and accurate service delivery at defined productivity levels Build client & domain knowledge to be able to deliver a resolution on the first conversation Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle Time & Customer Effort Maintain Internal & Client level delivery quality on calls. Adhere to Customer Service Attendance & Accountability policies Execute issue /query resolution and ensure proper documentation &follow-up Identify, share and support operational improvements Education: Graduates in B.Com, B.A, BBA, BSc ,BPharma Not Eligible/ No Hire BTech, MTech, MCA, BCA, MBA, HM any other specialised/ technical stream Required Experience Excellent communication skills Should be flexible to work in rotational shifts Proficient in computer usage and Basic knowledge on MSOffice We Offer You: Defined career roadmap which offers growth opportunities Performance based incentive program Investment in talent development and skills enhancement Work life balance with 5 day workweek Collaborative environment with best in class professionals Focus on colleague engagement and fun@work Insurance benefits Interested candidates, please apply directly or share your resumes on : Ankita.9.Sinha@niitmts.com Embark on a fulfilling career journey with us, where your growth and development are our top priorities. Apply today and become a part of our dynamic team!

Roles and Responsibilities Handle international customer calls, emails, and chats to provide exceptional customer support. Resolve customer queries related to products/services offered by the company. Desired Candidate Profile Proficiency in English language skills (written & spoken) is essential.

Tech Sales Associate call/what's app CV 9903044494 Technical Sales/Support Min 1 year relevant exp must Salary upto 55k+ Incentives Location -Noida/Delhi NO OUTSTATIONS/NO REALLOCATION

Any graduate with 1+years experience in International Outbound/Inbound Sales Process can apply Excellent communication skills & sales skills required Comfortable to work in 24x7 working environment Outbound/cold-calling/targets. Ring/Ping@9212837219 Perks and benefits 5 days working , Cabs, Meals, Unlimited Incentives