5561 Us Process Jobs - Page 18

Handle outbound/inbound calls for US clients with professionalism and clarity.Address customer queries, provide accurate information, and resolve issues effectively.Maintain call logs, update CRM systems, and follow company protocols. Required Candidate profile Excellent verbal communication skills in English (mandatory) Willingness to work in night shifts Basic computer knowledge and typing skills Strong interpersonal skills & a problem-solving attitude

Hiring Telecaller for Fresher & Experience. - Customer support for Ecommerce - Needs to attend the inbound call - Solving customer queries over the call - Immediate joining - Day shift - Virtual Interview HR Connect - Ms. Suchitra - 86176 02997 Required Candidate profile Qualification - Min 12th Pass Salary - Fresher - 15k Exp - 17k Male & Female both can apply Candidate needs to be well versed in English Office Location: Kolkata Day shift Good luck

Voice process (International & Domestic) Location : Gurgaon , Noida, Delhi Salary : upto 47k + incentives Eligibilty : Good communication skills If interested then contact Bharat 9818173324, Anishka 8700622022, Naina 7428699250, Pratyaksh 9266788769

We are hiring for Customer Support Voice Process Responsibilities: Review the application form and make sure all the details are filled appropriately. Handle inbound calls and resolve candidates' queries. Respond to candidates' queries over email & Calls Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage Provide excellent experience to the candidates. Maintaining a quality score of 90% and above throughout. Escalate issues and seek advice when faced with complex issues/problems Ensure process controls are in place; Maintain, validate, and update process documentation as applicable to ensure compliance with documentation requirements Must be able to propose process improvement ideas that can reduce time, improve accuracy or enhance controls Participate in Team building activities Looking for Immediate joiner or 15 Days Notice Period CTC From 25K to 40K (Depends on last drawn & relevant experience) Looking only for Excellent communication skills & Should be Flexible for Rotational Shift (Including Night Shift) If you are interested Kindly Share your Updated Cv on Ashish_s@trigent.com or you can call/Whatsapp on 8707017932 (Ashish) Refer Your Friends

Senior Support Executive – International Voice Process Location: Bangalore Shift: US Shift (Night Shift) Working Days: 5 Days Working, 2 Days Off Package: Up to 5.75 LPA (42K In-Hand) Contact: HR Mayur – 7357769199

Looking for min 1 year of exp in International Voice Process(Customer Support) Location- Pune and Bangalore WFO| 5 Days working Rotational Night shifts Any Graduate CTC- 5.75 LPA+ Variables Both way cabs

Greetings, for candidates who are okay with Work From Office looking in a leading MNC we have a profile for you . Profile - Customer Support Executive (Voice/Non Voice) Qualification * Good Verbal --- communication skills in English Fresher/experienced eligible Salary - 3.5Lpa - 6.5Lpa Working days -5 (Rotational Shifts) To get your telephonic interviews scheduled kindly call/Whatsaap *Monika 7869365175 *Khushi 7869457739 *Antra 9589329989 *Kanak 8982889979 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD

Hi All, Movate ( Formerly known as CSSCorp ) is hiring for International Voice Process. If you are interested or know someone who might be, feel free to reach out. Call: 94442 42401 WhatsApp your updated CV to the same number Location: Chennai - Ambit IT Shift: Flexible to night shifts Roles & Responsibilities: Proven ability to communicate through oral and written forms in English. Strong problem solving skills. Reasoning ability; ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Computer literacy (knowledge of PC architecture. Win 3. 1, Windows Operating Systems and internet applications). Detail oriented with organizational skills and ability to multi-task. Strong command of the English language with strong conversational skills. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and computer products in English. Ability to remain calm under stressful situations.

We are hiring for International & Domestic Process International Fresher salary up to 25k in hand Exp Up to 45k CTC Domestic Fresher Salary up to 25k CTC Exp up to 35k CTC Excellent comms required. Share CV Ranjan 9162405862 Junaid 8178119337 Required Candidate profile Candidates with excellent English comms can apply. Work from Office only. Undergrads and Graduates all can apply. Should be comfortable with company norms. Immediate Joiners only. MNC hirings.

Role: Executive/SR. Executive - Webchat (International Process) Location: Gurgaon, India Shifts: Rotational Shifts Job Description Company Overview Fareportal is a travel technology company powering a next-generation travel concierge service. Utilizing its innovative technology and company owned and operated global contact centers, Fareportal has built strong industry partnerships providing customers access to over 600 airlines, a million lodgings, and hundreds of car rental companies around the globe. With a portfolio of consumer travel brands including CheapOair and OneTravel, Fareportal enables consumers to book-online, on mobile apps for iOS and Android, by phone, or live chat. Fareportal provides its airline partners with access to a broad customer base that books high-yielding international travel and add-on ancillaries. Fareportal is one of the leading sellers of airline tickets in the United States. We are a progressive company that leverages technology and expertise to deliver optimal solutions for our suppliers, customers, and partners. FAREPORTAL HIGHLIGHTS: Fareportal is the number 1 privately held online travel company in flight volume. Fareportal partners with over 600 airlines, 1 million lodgings, and hundreds of car rental companies worldwide. 2019 annual sales exceeded $5 billion. Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites. Fareportal, with its global workforce of over 2,600 employees, is strategically positioned with 9 offices in 6 countries and headquartered in New York City. Role Description The role requires an employee to work on Daily Chat / Booking /Exchange/ Attachment and Revenue as per the Target and demonstrates a clear understanding of policies and procedures of operation. This role required agent to have good GDS knowledge, travel geography & sabre, It complies with and applies policies and procedures appropriately Required Qualifications Should have chat experience/ good typing speed. Candidate should have adequate knowledge of International Travel domain and GDS familiar understanding of travel Booking with Internet research skills for travel related purpose if any. Trained on TMS /OBE/GDS for new booking process (preferred) Advanced GDS experience (SABRE and/or Amadeus). Preferred Qualifications Excellent interpersonal and verbal/written communication skills Open to work 24/7 environment, willingness to extend the shifts as per process requirement if any. Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Fareportal reserves the right to change the job duties, responsibilities, expectations, or requirements posted here at any time at the Companys sole discretion, with or without notice.

International BPO Hiring at 24/7.ai Voice & Technical, Sales Roles Hi , Greetings from the 24 7.ai HR Team! We are hiring for International BPO roles in Voice, Non-Voice, Technical Support, and Sales processes. If you have excellent communication skills and are looking to build a strong career with a global company we want to hear from you! Location: Bangalore(Kadubeesanahalli) Work Mode: Work from Office For More Details / To Apply Contact: Nikhath Sr.HR Executive Call/WhatsApp: +91 72599 74946 Email: Nikhath.Kuroshi@247.inc.com Shifts: Rotational shifts Qualification: Undergraduate / Graduate / Postgraduate Process Type: International Voice, Tech Support & Sales Language: Excellent spoken and written English required Salary Details (International Process Only) International Voice Process (Customer Support & Sales) ExperienceSalary (INR/Month)0–6 months22,0006–12 months24,00012–18 months27,00018–24 months30,00024+ months31,000 International Technical Support / Mobile Tech Support ExperienceSalary (INR/Month)0–6 months22,0006–12 months24,00012–18 months25,00018–24 months27,000 International Social Media / Non-Voice Support CategorySalary (LPA)Fresher3.47 LPAExperienced5.17 LPA Note: Minimum Harver Score – B2 is mandatory International Sales / Repair / Tech Spec (Voice/Email) ExperienceSalary (INR/Month)0–6 months23,0006–24+ months33,000 Role complexity: Low to Mid-Level Why Join 24/7.ai? Global career exposure Competitive salary & incentives Growth opportunities World-class training and support Great work culture and modern office environment For More Details / To Apply Contact: Nikhath –Sr.HR Executive Call/WhatsApp: +91 72599 74946 Email: Nikhath.Kuroshi@247.inc.com Join one of the top International BPO companies and shape your future today!

International BPO Hiring at 24/7.ai Voice & Technical, Sales Roles Hi , Greetings from the 24 7.ai HR Team! We are hiring for International BPO roles in Voice, Non-Voice, Technical Support, and Sales processes. If you have excellent communication skills and are looking to build a strong career with a global company we want to hear from you! Location: Bangalore(Kadubeesanahalli) Work Mode: Work from Office For More Details / To Apply Contact: Nikhath Sr.HR Executive Call/WhatsApp: +91 72599 74946 Email: Nikhath.Kuroshi@247.inc.com Shifts: Rotational shifts Qualification: Undergraduate / Graduate / Postgraduate Process Type: International Voice, Tech Support & Sales Language: Excellent spoken and written English required Salary Details (International Process Only) International Voice Process (Customer Support & Sales) ExperienceSalary (INR/Month)0–6 months22,0006–12 months24,00012–18 months27,00018–24 months30,00024+ months31,000 International Technical Support / Mobile Tech Support ExperienceSalary (INR/Month)0–6 months22,0006–12 months24,00012–18 months25,00018–24 months27,000 International Social Media / Non-Voice Support CategorySalary (LPA)Fresher3.47 LPAExperienced5.17 LPA Note: Minimum Harver Score – B2 is mandatory International Sales / Repair / Tech Spec (Voice/Email) ExperienceSalary (INR/Month)0–6 months23,0006–24+ months33,000 Role complexity: Low to Mid-Level Why Join 24/7.ai? Global career exposure Competitive salary & incentives Growth opportunities World-class training and support Great work culture and modern office environment For More Details / To Apply Contact: Nikhath –Sr.HR Executive Call/WhatsApp: +91 72599 74946 Email: Nikhath.Kuroshi@247.inc.com Join one of the top International BPO companies and shape your future today!

Excellent communication skills (Top notch) in English. No Mother Tongue Influence (MTI) or Regional Tongue Influence (RTI), and no grammatical or pronunciation errors. Required Candidate profile Candidate should have trouble shooting knowledge, Must have 1 year of International voice process experience. Perks and benefits Both sides cabs, pf, medical, Rewards

Job description Greetings from Sutherland!!! We are hiring candidates for International Voice Support Job Criteria: 1) Immediate joiners required Should be available to join ASAP. 2) Excellent verbal communication skills 3) Minimum 6 months of experience in an international voice process. 4) Fresher can apply. 5) Ability to handle real-time voice calls. Shift Timings & Off: 5-day work week with rotational shifts Predominantly night shifts Compensation: CTC: 2.5 to 4 LPA (varies based on candidate experience) Additional Information: Work from office one-way cab facility available. Work Location: Sutherland, Liberty tower, Airoli, Navi Mumbai. Selection Process: 1) HR Interview (Walk In) 2) SD Panel Interview 3) Voice Assessment Email: Mehjbin.khan@sutherlandglobal.com HR : - Mehjbin Khan- 9136559570 Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com

Hiring: Customer Support (Intl Voice) Exp: Min 1 Yr in Intl Voice Support CTC: Up to 5.75 LPA + Incentives Location: Pune/Bangalore Shift: 24/7 US Rotational Mode: WFO Only Notice: Immediate/30 Days Qual: Graduate Mandatory Contact- 8306474104(Aman) Perks and benefits Both Side Cab Incentives Allowances

Hiring: customer support [Int voice] Exp: Min 1 Yr in Intl Voice Support CTC: Up to 5.75 LPA + Incentives Location: Pune/Bangalore Shift: 24/7 US Rotational Mode: WFO Only Notice: Immediate/30 Days Qual: Graduate Mandatory contact- 9828833756[Naina] Perks and benefits BOTH WAY CAB , INCENTIVES, ALLOWANCES

Greetings from The Job Factory !! Job Summary: We are seeking highly motivated and enthusiastic undergraduate or graduate freshers/ experience to join our team as International Process Associates. The successful candidates will work on international processes, providing exceptional service to our global clients. For More Details CALL- HR SANIYA KOUSAR -9611785974( WHATSAPP ) EMAIL-thejobfactorysaniya@gmail.com Role & Responsibilities: 1. Handle customer inquiries and resolve issues via phone, email, or chat 2. Provide product information and support to customers 3. Manage and document customer interactions 4. Meet productivity and quality standards 5. Collaborate with internal teams to resolve complex issues Preferred Candidate Profile: 1. Undergraduate or graduate degree in any discipline 2. Excellent communication and interpersonal skills 3. Ability to work in a fast-paced environment and manage multiple priorities 4. Strong analytical and problem-solving skills 5. Willingness to learn and adapt to new processes and technologies What We Offer: 1. Competitive salary and benefits 2. 2-way cab facility for commute 3. Opportunities for growth and development in a global company 4. Collaborative and dynamic work environment 5. Training and support to help you succeed in your role 6. Incentives and Allowance's Skills: 1. Good communication skills (written and verbal) 2. Basic computer knowledge and typing skills 3. Ability to work independently and as part of a team 4. Strong attention to detail and organizational skills For More Details CALL- HR SANIYA KOUSAR -9611785974( WHATSAPP ) EMAIL-thejobfactorysaniya@gmail.com

We are looking for smart professionals with a great attitude to make every single client interaction delightful Location - Airoli Mumbai Fresher required with good communication. HSC / 12th pass / undergraduates can also apply. Designation: Customer Service Associate (Night Shift) Your Impact as a Customer Service Associate - US process Customer Service through calls. Ensure timely and accurate service delivery at defined productivity levels Build client & domain knowledge to be able to deliver a resolution on the first conversation Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle Time & Customer Effort Maintain Internal & Client level delivery quality on calls. Adhere to Customer Service Attendance & Accountability policies Execute issue /query resolution and ensure proper documentation &follow-up Identify, share and support operational improvements Education: Graduates in B.Com, B.A,BCA, BBA,BHM, BSc & BSc (Except Stats, Maths Hons & EcoHons) Required Experience Excellent communication skills Should be flexible to work in rotational shifts Proficient in computer usage and Basic knowledge on MSOffice We Offer You: Defined career roadmap which offers growth opportunities Performance based incentive program Investment in talent development and skills enhancement Work life balance with 5 day workweek Collaborative environment with best in class professionals Focus on colleague engagement and fun@work Insurance benefits Location : Airoli, Mumbai Interested candidates, please apply directly or share your resumes on : Deepak@niitmts.com Contact - 8287583887

Role & responsibilities providing information, or resolving issues promptly. Understanding Customer Needs: Listen attentively to customers concerns or queries and provide appropriate solutions or support based on their needs. Maintaining Call Record: Document all customer interactions accurately in the CRM system, including call details, queries, responses, complaints, and resolutions provided. Following Communication Scripts: Adhere to specific communication scripts and guidelines set by the business to maintain professionalism and consistency in all customer interactions. Setting Sales Goals: Aim to achieve individual and team sales goals by effectively promoting the benefits of products and persuading customers to make purchases or avail of services. Offering Details about Products: Educate customers about the specifications, features, pricing, and benefits of the companys products or services to help them make informed decisions. Resolution of Customer Complaints: Resolve customer complaints or escalations quickly and professionally, focusing on satisfactory resolution while maintaining customer satisfaction levels. Build Rapport: Maintain positive relationships with customers by providing engaging and friendly communication to ensure a positive customer experience. Conforming to Compliance Standards: Comply with all regulatory and legal guidelines for telecalling, including privacy laws and lawful telemarketing practices, to ensure lawful and ethical methods. Preferred candidate profile CALL - HR SANIYA KOUSAR -9611785974 EMAIL- thejobfactorysaniya@gmail.com

Job Description: We are hiring enthusiastic and customer-oriented individuals for our International Voice Process (Night Shift). This is a blended customer support role involving voice, chat, and email communication with international clients. Key Responsibilities: Provide high-quality voice-based support to international customers. Handle queries via phone, email, and chat in a timely and professional manner. Troubleshoot and resolve customer issues effectively. Maintain customer satisfaction and adhere to quality and performance standards. Work in 24x7 rotational shifts, including night shifts. Candidate Profile: Excellent English communication skills (both verbal & written). Strong interpersonal and problem-solving skills. Comfortable with rotational shifts (24/7 operations). Basic proficiency in MS Office tools (Outlook, Word, Excel). Good typing speed and computer navigation skills. Team player with a proactive and professional attitude. Eligibility Travel Boundaries: Only candidates residing within 1.5 km from the nearest railway station in the below areas are eligible to apply: Central Line: Kalyan to Sion Harbour Line : Wadala to Panvel ( Excluding Taloja & Sukhapur ) Western Line : Chandivali & Mira Road ( via Golden Nest Circle, Ghodbunder Road ) Shift & Weekly Off: Shift: 24x7 rotational (including night shifts) Weekly Off : 2 rotational offs Perks & Benefits: Lucrative performance-based incentives Cab facility for safe and convenient travel Travel allowance included Medical insurance coverage Work-life balance with 2 weekly offs How to Apply:Walk-in directly between 12:00 PM to 7:00 PM Location: Sutherland Global Services, Airoli, Navi Mumbai Join us and be part of a dynamic team driving global customer satisfaction! HR Priscilla- 7900113531 Role: Voice / Blended - Other Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education:UG: Graduation Not Required "Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com

Company Name: Avalara India. Company website: www.avalara.com Job Title: Customer Service Analyst Location : Viman Nagar, Pune Department : Customer Support Job Type : Full-Time (On-site) Shift : Primarily as per US time zones Transport provided for night shift Yes No. of vacancies – 15 HR Email ID = Rameez.shaikh@avalara.com (Please email your resume) About the Role: We are seeking dedicated and articulate Customer Service Analysts to join our voice support team. This role involves directly engaging with customers based in the United States to resolve queries, provide product or service support, and deliver a seamless customer experience. Key Responsibilities: Handle inbound and outbound voice calls from customers in the USA region . Respond to customer inquiries promptly, courteously, and professionally. Troubleshoot product/service-related issues and provide effective solutions. Document customer interactions accurately in the system. Escalate complex issues to the appropriate departments when needed. Maintain knowledge of company products, services, and internal tools. Meet or exceed performance targets including response time, resolution rate, and customer satisfaction scores. Required Skills and Qualifications: Bachelor’s degree in any field is mandatory . 3-7 years of experience in a customer service or voice support role, preferably supporting US/UK clients. Excellent verbal communication skills with a neutral or American accent . Ability to multitask, prioritize, and manage time effectively. Proficient in using customer support systems and CRM tools. Strong problem-solving and interpersonal skills. Flexibility to work in rotating shifts, including night shifts and weekends (as per business needs). Preferred Qualifications: Experience working in a BPO/KPO or global support environment. Familiarity with ticketing systems like Zendesk, Salesforce, or Freshdesk. Exposure to customer experience metrics like CSAT, FCR, and NPS. Kindly Note - Only shortlisted applicants will be contacted.

International Voice Process Hyderabad (Hitech City) Fixed CTC: 5.5LPA (Freshers: 5LPA) Shifts: Night shift (US/UK timings) Week Offs: Saturday & Sunday (Fixed) Transport: 2way cab (or 4,500 cab allowance if self-commuting) Eligibility Qualification: 10+2 / Graduation Strong written & verbal English C1/C2 level Experience Freshers with exceptional communication preferred Candidates with at least 1 year of international voice process experience Compensation Freshers: 5 LPA (32k takehome) Experienced: 5.5 LPA (36k takehome) Preferred Immediate Joiners Selection Process Virtual HR screening Written assessment / Versant Operational Manager interview Interested can drop there resume to : HR Sri Bhavya - 9603249587 ( Call / Whatsapp ) sribhavya.axis@gmail.com

Role & responsibilities providing information, or resolving issues promptly. Understanding Customer Needs: Listen attentively to customers concerns or queries and provide appropriate solutions or support based on their needs. Maintaining Call Record: Document all customer interactions accurately in the CRM system, including call details, queries, responses, complaints, and resolutions provided. Following Communication Scripts: Adhere to specific communication scripts and guidelines set by the business to maintain professionalism and consistency in all customer interactions. Setting Sales Goals: Aim to achieve individual and team sales goals by effectively promoting the benefits of products and persuading customers to make purchases or avail of services. Offering Details about Products: Educate customers about the specifications, features, pricing, and benefits of the companys products or services to help them make informed decisions. Resolution of Customer Complaints: Resolve customer complaints or escalations quickly and professionally, focusing on satisfactory resolution while maintaining customer satisfaction levels. Build Rapport: Maintain positive relationships with customers by providing engaging and friendly communication to ensure a positive customer experience. Conforming to Compliance Standards: Comply with all regulatory and legal guidelines for telecalling, including privacy laws and lawful telemarketing practices, to ensure lawful and ethical methods. Preferred candidate profile

Hiring for customer support, Technical support for voice/ chat/email for international BPO. only Work from office. salary: 27 K to 41 K CTC Qualification: UG/PG/Fresher/ English communication. shift: Rotational Location: Jaipur, Noida, Lucknow

This is going to be an International Voice and Sales process for a digital marketing client. We are looking for candidates with: - excellent communication skills - experience into the BPO industry - Freshers with excellent communication - Notice period candidates are eligible for this role Role: International Voice Sales Process Experience: 1to 10 Years Fresher:- Graduate Fresher can only apply Flexible to shifts Two-way cab facility Incitive Night shift allowance Free Food Interested candidates can call and share their updated resumes via Email (celeste.samuel@marketstar.com) Please reach out between 1 PM to 6 PM HR Celeste Samuel Contact No:- 8374425293 WhatsApp Mention Celeste Samuel (16048) on your resume when you come for an interview at Regalix Marketstar office Walk-in Drive Interview Date: 25th July 2025 Interview Location 7th Floor, Plot No 1, Sy No 83/1, Aurobindo Galaxy, Raidurg TSIIC, Hyderabad Dist, Knowledge City Rd, Hyderabad, Telangana 500081 https://maps.app.goo.gl/hP7i85RgQRpkau6C7?g_st=aw Timing 11:00 AM to 4 PM (Mention my Name HR Celeste Samuel on your resume ) / Age limit 39/ Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to peoplesuccessoperations@marketstar.com immediately