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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Job Role: We are seeking enthusiastic and motivated individuals to join our team as Amazon International Voice Process Associates at Alorica. As a part of the customer service team, you will be the voice behind the Amazon brand, providing exceptional service to customers across various platforms. The role involves handling inbound calls, resolving queries, and delivering an outstanding customer experience. Shift Timing: This is a 24/7 voice process role, so candidates must be open to working in rotational shifts, including night shifts. Qualification: 10th or Any Graduate Salary: Fresher 18 to 22 Take Home + 4K Night Shift Allowance + Incentives Experience 25 to 30 Take Home + 4K Night Shift Allowance + Incentives Benefits: Night Shift Allowance One way cab ( Travel Allowance ) etc Location: Bhartiya Tech City Belendur Pri Tech For More Details Please Call SK Anisul-7996177000 / 9964080000 or visit jobshop.ai to explore other open positions with us

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0.0 - 5.0 years

2 - 3 Lacs

Bengaluru

Work from Office

Job description **"Step into a Bright Future with JobShop Multiple Call Center Openings!"** - Looking for a place to start or advance your career? JobShop offers more than just a job; we provide a pathway to success. With multiple call center openings across Bangalores top BPOs, youll find the perfect role suited to your skills and ambitions. Freshers, start with us, and experienced pros, discover new growth! - Apply today with JobShop and unlock many opportunities under one roof! Job Details: Role: Customer Support US International Voice Process Location: bhartiya city & Bellandur Experience: Freshers & Experienced candidates welcome Shift: Night Shift (includes night shift allowance) Salary & Benefits: Freshers: 22,000/month + 4,400 Night Shift Allowance + Lucrative Incentives Experienced: 28,000/month + 4,400 Night Shift Allowance + Performance-Based Incentives Additional Perks: One-Way Cab Provided for Easy Commute Attractive Incentives Based on Performance Joining Bonus Get rewarded after completing 3 months! Growth Opportunities within the organization Work in a Dynamic, Supportive, and Fun Environment! Who Can Apply? Excellent Communication Skills in English Freshers & Experienced Candidates (Customer Support/International Process Experience Preferred) Willing to Work in Night Shifts Customer-Oriented with a Problem-Solving Attitude Why Join Alorica? Competitive Salary & Perks Performance-Based Growth Opportunities Work with a Leading Global Brand Friendly & Professional Work Culture Limited Openings Available! Don't Miss This Opportunity! Apply Now & Kickstart Your Career with Alorica!

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1.0 - 4.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Greetings from Rivera Manpower Services. We are currently hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned. [DRISTY : 9513900441 ] RECRUITER CONSULTANT RIVERA MANPOWER SERVICES. Job Opening: Customer Support Executive Banking & Healthcare Process Location: Bangalore. Shift: 5 Days Rotational | 2 Rotational Offs Immediate Joiners Preferred --- Job Description: We are hiring Customer Support Executives for our banking and Healthcare process. This is an excellent opportunity for freshers and experienced candidates looking to build a career with a global leader in customer experience solutions. Key Responsibilities: Handle customer queries via voice and/or non-voice processes. Provide prompt, professional, and accurate responses. Ensure high levels of customer satisfaction. Adhere to quality and compliance standards. --- Eligibility Criteria: Freshers & Experienced candidates can apply Excellent English communication skills (verbal & written) are mandatory Willingness to work in rotational shifts Immediate joiners only --- Compensation: Freshers: 3.2 LPA Experienced: Up to 6.75 LPA (based on experience) --- Benefits: One-way cab provided Transport allowance for the other way --- If you're confident, customer-focused, and have great communication skills this is your chance to be part of a dynamic and growing team! Apply Now / Refer Someone! For more details, contact: [DRISTY : 9513900441 ] SWATHI: 8884496983 (***Please send us a message on whatsapp in case the numbers are busy***). Walkin Interviews are done on the daily basis. The candidates can visit our office by 10:30 AM at Rivera Manpower Services, Indiranagar. Location :https://share.google/FFRaOkv6dPRDeJBRe Dristy Recruiter Consultant Rivera Manpower ServicesRole & responsibilities Preferred candidate profile

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0.0 - 5.0 years

2 - 4 Lacs

Bengaluru

Work from Office

International BPO Hiring at 24/7.ai Voice & Technical, Sales Roles Hi , Greetings from the 24 7.ai HR Team! We are hiring for International BPO roles in Voice, Non-Voice, Technical Support, and Sales processes. If you have excellent communication skills and are looking to build a strong career with a global company we want to hear from you! Location: Bangalore(Kadubeesanahalli) Work Mode: Work from Office For More Details / To Apply Contact: Nikhath Sr.HR Executive Call/WhatsApp: +91 72599 74946 Email: Nikhath.Kuroshi@247.inc.com Shifts: Rotational shifts Qualification: Undergraduate / Graduate / Postgraduate Process Type: International Voice, Tech Support & Sales Language: Excellent spoken and written English required Salary Details (International Process Only) International Voice Process (Customer Support & Sales) ExperienceSalary (INR/Month)06 months22,000612 months24,0001218 months27,00018–24 months30,00024+ months31,000 International Technical Support / Mobile Tech Support ExperienceSalary (INR/Month)0–6 months22,0006–12 months24,00012–18 months25,00018–24 months27,000 International Social Media / Non-Voice Support CategorySalary (LPA)Fresher3.47 LPAExperienced5.17 LPA Note: Minimum Harver Score – B2 is mandatory International Sales / Repair / Tech Spec (Voice/Email) ExperienceSalary (INR/Month)0–6 months23,0006–24+ months33,000 Role complexity: Low to Mid-Level Why Join 24/7.ai? Global career exposure Competitive salary & incentives Growth opportunities World-class training and support Great work culture and modern office environment For More Details / To Apply Contact: Nikhath –Sr.HR Executive Call/WhatsApp: +91 72599 74946 Email: Nikhath.Kuroshi@247.inc.com Join one of the top International BPO companies and shape your future today!

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3.0 - 7.0 years

7 - 12 Lacs

Noida

Work from Office

Responsibilities: * Lead B2B sales & digital marketing strategies * Manage US process, CRM software & client relationships * Oversee sales team performance & communication * Drive business growth through leadership & strategy

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0.0 - 5.0 years

2 - 5 Lacs

Noida, Hyderabad, Mumbai (All Areas)

Work from Office

Customer Service Agent Freshers & Experienced both can apply Salary 2 LPA to 4 LPA Rotational shifts & Day shifts Share cv on WhatsApp 6367194878

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0.0 - 3.0 years

1 - 2 Lacs

Bengaluru

Work from Office

Hiring for International Non voice Process Salary : Freshers - 17k Experience - 25k Bonus: 5,000/month paid at end of contract Shift - US Rotational shift 5 days of working 2 days rotational week off Cab service - 2 way 25km

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1.0 - 5.0 years

3 - 5 Lacs

Pune

Work from Office

Tech Mahindra is Hiring for International Voice Process Customer Service Job Role: Customer Service Executive (Voice Process) Process Details UK Process Salary: Freshers 2.9 LPA Experienced Up to 4.5 LPA Shift Timing: 12:30 PM to 2:30 AM (Any 9.5 hrs rotational shift) Week Off: Rotational US Process Salary: Freshers 3.2 LPA Experienced Up to 5 LPA Shift Timing: 6:00 PM to 11:30 AM (Any 9.5 hrs shift) Week Off: 2 Rotational Offs Australian Process Salary: Up to 5.5 LPA Shift Timing: 2:30 AM to 4:30 PM (Any 9.5 hrs shift) Week Off: 2 Rotational Offs Eligibility Criteria Qualification: HSC (12th pass) / Graduate Good communication skills in English (verbal) Willingness to work in rotational shifts and rotational offs Freshers and experienced candidates can apply Location - Yerwada, Pune Contact Details Name - HR Nichola Lobo Contact Number: 8652638269 Email ID: nicholabaptist.lobo@techmahindra.com Name - HR Pooja Varma Contact Number: 8652638268 Email ID: poojakundan.varma@techmahindra.com

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1.0 - 4.0 years

2 - 3 Lacs

Bengaluru

Work from Office

Role: Claims Associate Shift: 7am to 4pm Location: Brook field Salary : Up to upto 30,000 Take Home Experience: 1.6 to 4 years in International Voice Process Education: Graduates with relevant experience 2-Way Free Cab Service Up to 25 Km

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0.0 - 5.0 years

1 - 3 Lacs

Mumbai

Work from Office

Key Responsibility: Selected candidates will be performing the role of Seller/Partner Support Associates for Marketplace projects . This will entail analyzing data and addressing queries/concerns of Sellers over multiple communication channels Act as a primary solution provider to Sellers/end customer/ SPOCs that are looking forward to have any issues/ concern addressed In addition to providing a remarkable Seller/Customer/Client experience, Associate is expected to address tech/semi-tech issues, identify and implement process improvements, document and contribute to a team environment, all while adhering to service level agreements for phone, email and/or chat cases Continuously strive to provide a world-class experience to sellers/partners Preferred Candidates: Have experience an experience in US voice process

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0.0 - 5.0 years

2 - 7 Lacs

Bengaluru

Work from Office

Job Title: Senior Customer Service Representative Location: Bangalore Department: Customer Service Reports To: Customer Service Manager Job Type: Full Time. Job Summary: We are seeking a highly motivated and experienced Senior Customer Service Representative to join our team. In this role, you will handle complex customer issues, mentor junior representatives, and support the day-to-day operations of the customer service department. The ideal candidate is proactive, empathetic, and has strong problem-solving and communication skills. Key Responsibilities: Provide high-level support to customers through various channels phone, email, chat, etc. Resolve escalated customer complaints and issues efficiently and professionally. Assist in developing customer service policies and procedures to enhance customer satisfaction. Mentor and support junior customer service staff, offering guidance and training as needed. Monitor and analyze customer feedback and service metrics to identify areas for improvement. Maintain accurate records of customer interactions and transactions in CRM systems. Participate in process improvement initiatives and recommend solutions for operational efficiency. Assist with onboarding and training of new customer service team members. Stay updated on product knowledge, industry trends, and best practices in customer service. Qualifications: Bachelor's degree or equivalent work experience preferred. Proven ability to manage and resolve complex customer issues. Excellent communication, interpersonal, and organizational skills. Strong multitasking and time-management abilities. Proficiency with customer service software and CRM systems. A customer-centric mindset with a strong focus on problem resolution and service excellence. Ability to analyze data, track KPIs, and drive performance. High attention to detail and a commitment to quality and compliance. Ability to work in a fast-paced and dynamic environment. Contact Hiring Manager Mallik @ 7259027282 / 9900024811 / 9686682465 / 7760984460

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0.0 - 5.0 years

0 - 3 Lacs

Mumbai Suburban, Thane, Navi Mumbai

Work from Office

Job Alert! *Urgent Job Opening: Chat and Voice Process* - Location: Thane (Work from Office) - Excellent communication skills required - Open to freshers (HSC graduates) and experienced candidates *Salary:* - Freshers: up to 20,000 - 1+ year experience: up to 25,000 (Chat), up to 27,000 (Voice) *Shifts:* - 24/7 shifts with 2 rotational days off *How to Apply:* - Share resume on sujata@careerguideline.com - Call Sujata at 7738115585 - Walk-in for an interview at Thane location *Required Tests:* - AMCAT - HR - OPS - Versant *Immediate Joining Required*

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0.0 - 4.0 years

3 - 6 Lacs

Bengaluru

Work from Office

Greetings from The Job Factory !!!! We are India's Largest BPO Recruitment Company. Golden opportunity for freshers and Experience Salary Range : 6.5L.P.A + Incentive US SHIFT IMMEDIATE JOINERS ONLY UG FRESHERS ALSO CAN APPLY For more information please call smitha - 9880964847 /9880952642 (WhatsApp / call) Role & responsibilities : Manage inbound and outbound calls from international customers to provide assistance and resolve inquiries. Deliver exceptional customer service by efficiently addressing customer queries and providing effective solutions. Assist with product or service-related questions, troubleshooting, and technical support (if applicable). Maintain a high level of product knowledge to provide accurate information and resolve customer concerns. Accurately document and update customer information in the companys CRM system. Follow company policies and service level agreements (SLAs) to ensure high customer satisfaction. Communicate in a clear, polite, and professional manner to ensure a positive customer experience. Meet individual and team performance targets, such as call handling time, customer satisfaction scores, and first-call resolution. Collaborate with other team members and departments to improve service delivery. Preferred candidate profile : Fluency in English: Excellent verbal communication skills in English (knowledge of additional languages is a plus). Communication Skills: Clear, confident, and customer-centric communication skills. Problem-Solving: Ability to handle complex issues with professionalism and patience. Adaptability: Comfortable with a fast-paced environment and adjusting to changing customer needs. Technical Skills: Basic knowledge of computer applications and CRM software. Time Management: Strong time management skills to handle high call volumes efficiently. Experience: Previous experience in customer service, technical support, or a voice-based role is preferred. Freshers are also encouraged to apply. Education: Minimum high school diploma; a college degree is preferred. Shift Flexibility: Willingness to work flexible hours, including weekends and holidays. Perks and benefits : Competitive Salary: Attractive salary based on experience and skills. Performance-Based Incentives: Rewards and incentives for achieving KPIs such as customer satisfaction, call quality, etc. Health Benefits: Comprehensive medical insurance and healthcare plans. Retirement Benefits: Provident fund, retirement savings, or pension options. Paid Time Off: Generous vacation days, sick leave, and public holidays. Employee Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs. Work-Life Balance: Flexible working hours and paid time off to support work-life balance. Career Growth Opportunities: Opportunities for internal promotions and career development. Training & Development: Ongoing training to help you enhance both personal and professional skills. Recognition & Rewards: Regular recognition for top performers, including Employee of the Month awards. Regards Smitha HR TEAM

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0.0 - 5.0 years

3 - 6 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Hiring for International Customer Service Location - Noida & Gurgaon 5 Days working Rotational shifts & offs 2 way cabs Lucrative incentives Free meals* Grad & UG both can apply Fresher can also apply Hansika - 9779403372 Shantanu - 8800256129

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0.0 years

0 - 3 Lacs

Navi Mumbai

Work from Office

Graduate/HSC Fresher with Excellent communication skills. Qualified Technical or Hotel Management Degrees are not eligible. Any BPO Experience with complete documents available will be added advantage. Night shift allowance Rotational shift predominantly night shifts Any 2-week offs Full-time Students Not Eligible Night home drop Self-Travelling & Out of boundary Not Eligible Walk-in Interview

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1.0 - 6.0 years

3 - 3 Lacs

Jaipur

Work from Office

Accounts payable/ Account receivable- BPO AR: Review the related retailer invoice AP: Review the associated brand pay-out Cross-check with the corresponding cash payment record to verify resolution status Document any discrepancies 27k CTC

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0.0 - 5.0 years

1 - 4 Lacs

Bengaluru

Work from Office

About Client Hiring for One of the Topmost Prestigious Multinational Corporations !!! Job Title : International Voice Process Qualification : 10+2 OR Graduates Experience : Freshers / 1+years NOTE: ONLY IMMEDIATE JOINER Key Skills Required : Excellent verbal communication in English International voice process handling Customer query resolution Call documentation & CRM usage Active listening & problem-solving Ability to handle pressure and high call volumes Basic computer and typing skills Roles and Responsibilities : Handle inbound and outbound calls for international customers in a professional manner Resolve customer queries efficiently and ensure high levels of satisfaction Document all interactions accurately in internal systems Maintain call quality standards and follow company procedures Escalate complex issues to the appropriate department when necessary Work towards achieving daily/weekly performance targets Stay updated on products, services, and process changes Collaborate with team members and supervisors for consistent service quality Location : Bangalore CTC Range : Upto 4Lpa (Based On the Previous CTC ) Notice Period : Immediate Shift Timing : Night Shift Mode of Interview : Virtual Mode of Work : Work from Office -- Thanks & Regards, Amulya G HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432435/Whatsapp @6366979339 amulya.g@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************

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1.0 - 6.0 years

1 - 4 Lacs

Coimbatore

Work from Office

About the Role The Customer Support Specialist is responsible for providing an outstanding customer experience to Law Enforcement Agencies and Small / Medium Businesses supporting the Law Enforcement community. This individual must adapt to change resulting from a fast-growing and successful company. It is important to be honest, hard-working, self-starting, and solution- oriented. Responsibilities: • Trusted technical advisor to internal and external customers • Resolves technical and business issues, supporting the community and facilitating response by resolving cases without unnecessary escalation • Efficiently resolves a wide range of issues on a daily basis • Achieves high CSAT scores • Understand when to escalate • Excellent problem-solving and technical skills • Experienced troubleshooter of technical and software issues • Understands and appreciates the customers business needs for IT Services • Must be able to pull reports and process data to solution responses • Monitor user verifications & re-verifications • Use best practices to optimize/consolidate tool usage • Communicates effectively • Documents processes, procedures, and self-help documentation • Efficient, appropriate and timely in communications; both internally and with Customers • Communicate customer feedback • Tools and Languages: Salesforce Service Cloud, Jira, Excel, Visio Desired Qualifications: • 2+ years of experience in technical/software support Strong written and oral communication skills • Ability to work independently efficiently and effectively to resolve customer concerns or issues • Ability to manage multiple time-sensitive issues • Experience with customer relationship management tools (e.g., Salesforce) • Experience with Microsoft 365 (Excel, PowerPoint, Word) or Google Workspace (Sheets, Presentations, Docs) Required Qualifications: • 1+ years relevant or related customer service software operations experience • Service working extensively with customers in fast paced environments • Excellent problem solving and technical skills

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0.0 - 5.0 years

3 - 4 Lacs

Chenani

Work from Office

Customer Care Executive • Shifts: Rotational, 9hour shift • Experience: Fresher Can Apply • Salary: Up to 25,000CTC • Role: Handle inbound calls & chats, resolve queries efficiently Call 022-6964-7085for interview Required Candidate profile Customer Care Executive • Shifts: Rotational, 9hour shift • Salary: Up to 25,000CTC • Role: Handle inbound calls & chats, resolve queries efficiently Call 022-6964-7085for interview

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0.0 - 5.0 years

3 - 4 Lacs

Kolkata

Remote

Customer Care Executive • Shifts: Rotational, 9hour shift • Workweek: 5days, 2days off • Salary: Up to 38,000CTC • Role: Handle inbound calls & chats, resolve queries efficiently.

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0.0 - 5.0 years

2 - 5 Lacs

New Delhi, Gurugram

Work from Office

CUSTOMER SUPPORT ROLE FOR INTERNATIONAL PROCESS, KAJAL - 8860800235 GRAD/UG/ FRESHER/ EXPERIENCE PROCESS - TRAVEL/E-COMMERCE/BANKING SALARY MAX UPTO 36000 INHAND LOCATION - GURGAON WFO, 5 DAYS WORKING, 24*7 SHIFTS CABS + INCENTIVES IMMEDIATE JOINERS

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0.0 - 2.0 years

2 - 4 Lacs

Noida, New Delhi, Gurugram

Work from Office

Need Grads Freshers salary upto 30k (No BTech/ BE) Experience can also apply salary upto 40k Location- Gurgaon Rotational shifts Work from office Both side cab facilities Need excellent communication Call for more details- HR Kirtika - 9958890233

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1.0 - 6.0 years

4 - 5 Lacs

Kolkata

Work from Office

***Greetings from You & I Consulting! We are proud to have helped candidates secure placements with over 64+ MNCs across India. At You & I Consulting, we continue to bring exciting opportunities to professionals looking to advance their careers. Current Hiring for MNCs: We are excited to share a great opportunity with a leading global MNC! Here's your chance to grow, explore, and take your career to the next level. Open Roles: Customer Support Associate CTC: upto 5.10 LPA Mode of Interview: Virtual ONLY 2 DAY Hurry !! To schedule your interview call or whatsapp now on the above contact details :- Sujay @ 9832122149 Location: Kolkata Skills & Experience Required: Education : Higher secondary. Min 6 months exp in International Voice on papers. Excellent Communication Skill Work Timing 24*7 rotational Week off Rotational CTC: 5.10 LPA Mode of Interview: Virtual ONLY 2 DAY Hurry ! To schedule your interview call or whatsapp now on the above contact details :- Sujay @ 9832122149 Location: Kolkata To Schedule an Interview: Call Sujay @ 9832122149 or WhatsApp with your details in the following format: Name Mobile Number Email Address Highest Qualification Total Work Experience Current Organization Preferred Location Last CTC Expected CTC Please note: Due to high call volumes, if the line is busy, kindly WhatsApp your details to the same number. Interested candidates are also welcome to refer friends or relatives who meet the criteria. We look forward to helping you take the next step in your career.

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0.0 - 5.0 years

4 - 5 Lacs

Kolkata

Work from Office

***Greetings from You & I Consulting! We are proud to have helped candidates secure placements with over 64+ MNCs across India. At You & I Consulting, we continue to bring exciting opportunities to professionals looking to advance their careers. Current Hiring for MNCs: We are excited to share a great opportunity with a leading global MNC! Here's your chance to grow, explore, and take your career to the next level. Open Roles: US Healthcare Associate CTC: 5.10 LPA Mode of Interview: Virtual ONLY 2 Rounds Hurry !! To schedule your interview call or whatsapp now on the above contact details :- Sujay @ 9832122149 Location: Kolkata Skills & Experience Required: Education : Higher secondary. Min 6 months exp in International Voice on papers. Fresher can also apply!! Excellent Communication Skill Work Timing 24*7 rotational Week off Rotational CTC: 5.10 LPA Mode of Interview: Virtual ONLY 2 Rounds Hurry !! To schedule your interview call or whatsapp now on the above contact details :- Sujay @ 9832122149 Location: Kolkata To Schedule an Interview: Call Sujay @ 9832122149 or WhatsApp with your details in the following format: Name Mobile Number Email Address Highest Qualification Total Work Experience Current Organization Preferred Location Last CTC Expected CTC Please note: Due to high call volumes, if the line is busy, kindly WhatsApp your details to the same number. Interested candidates are also welcome to refer friends or relatives who meet the criteria. We look forward to helping you take the next step in your career.

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0.0 - 3.0 years

3 - 4 Lacs

Bengaluru

Work from Office

Hiring Voice healthcare process UG freshers also can apply 5 days work 2 week off 2 way transport US shift Sal-21k take home Experienced-sal-28k For more details Call HR Raksha@9900969073 raksha@thejobfactory.co.in

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