303 Us Payroll Jobs - Page 6

"“ US Payroll Check History Consultants Description UKG Ready (UKGR) is an exciting division of Ultimate Kronos Group which continues to experience incredible growth! If you are interested in taking your career to the next level by utilizing and enhancing your software implementation and consulting skills, then this is the job for you! We are seeking talented software implementation professionals who are interested in being part of our dynamic, fast-paced environment and are eager to develop their career and make a difference for UKG. You will be joining the Services Advising job family of Ready Implementation Services (RIS) workgroup, under the UKG Customer Experience (CX) division for the new customer deployments of UKG Ready product and work with UKG Ready customers in multiple geographies. We hire people having knowledge in Human Capital Management or Workforce Management domain for products like ADP, Ceridian Dayforce, Oracle HCM, PeopleSoft, Ramco, SAP SuccessFactors, Workday. We are seeking a bold, innovative, and strategic individual to join our Strategic Advisory Solutions team. You will serve as a thought leader within the RIS and have primary responsibilities in the Advisory Services program concentrating on the Ready Balance Sheet Approval process. This role actively partners with Ready delivery teams to timely complete Balance Sheet approvals ahead of customer processing their first live payroll. Having a people first mentality and big picture strategy is critical to our success. Qualifications Individuals looking to be a part of our talented team should possess the following Self-starter able to work with minimal supervision End to end processing of US Payroll Ability to see the big picture and align daily tasks with our broader strategy Proficient in Microsoft Excel Baseline understanding of U.S. W2 and/or U.S. tax reports (941 reporting) 5+ years of professional experience in a functional or technical role implementing or supporting a UKG product Baseline competency level of UKG Ready payroll module and/or Check history process Experience providing coaching and mentoring to peer groups/persons Clear and concise in communicating information Must be consultative, organized, detail-oriented, accurate, and responsive Ability to work independently, balancing multiple priorities to drive results Stays current on all new product capabilities and understand how to use them Ability to work independently and balance multiple priorities Driven to present solutions, not just problems Ability to work independently, participate in teams, and assist others as needed Ability to understand current business state, immediate issues Ability to influence teams to keep the overall internal/external customer experience forefront Open to implementing and following new ideas in an evolving role. Ability to work in a business required shift (11:30 AM to 8:30 PM IST)

Job SummaryA Data Services Consultant for UKG is an integral member of a dynamic organization responsible for data conversion in the field of Human Capital Management. The consultant is accountable for accurately converting US Payroll data from customers' source system(s) into UKG Pro. Deliver data consulting services to our customers. Skills essential to this role are knowledge of US Payroll, Taxation, SQL, analysis, consulting, organization, written and verbal communication. Functional and technical knowledge of HCM and Payroll systems is must to have. The candidate is expected to work in shift having overlap with US and be flexible for other shifts as applicable per the organization needs. On some days the consultant will have flexibility based on project work or customer call. The candidate is also responsible for interacting with other businesses and technical project stakeholders to gather business requirements and ensure successful delivery. The candidate should be able to leverage the strengths and capabilities of the software tools to provide an optimized solution to the customer. The candidate must have good communication skills and able to effectively communicate ideas both verbally and in writing at all levels in the organization, from executive staff to technical resources. The role requires working with the Program/Project manager, Solution Consultant, and customer representative to deliver the solution based upon the defined design requirements and ensure it meets the scope and customer expectations. Primary/Essential Duties and Key Responsibilities Utilize available ETL tool to extract and convert data from source system reports. Interpret, validate, and convert data from source system(s) to target system including demographic data, taxation, benefits, payroll balances, additional tables, contacts, dependents, beneficiaries. Extract, validate, convert, reconcile and load US People and Payroll data into HCM software through SQL stored procedures and backend. Perform balancing of payroll data based on earning, deduction and tax codes. Reconciling the opening balances data to be loaded with the original source to ensure that all information has been accurately transferred and that there is no missing information. Utilize available data conversion tools, SQL queries, templates, and documentation to promote efficiency and standardization in compliance with approved data conversion methodology Proactively communicate with peers, internal teams, and customers to keep them apprised of project status and ensure they are on track with assigned responsibilities and project timeline and effectively implement change-control Create required post conversion documents including Issues and Assumptions and Tax Verification Schedule and successfully complete multiple projects within the timeline required Provide input on data conversion methodology and process improvements Provide support to peers (e.g., mentoring, knowledge transfer) including developing and delivering knowledge transfer sessions on new tools and processes as needed/requested Successfully assist or shadow System Consultant on implementation projects in order to gain a better understanding of system configuration and apply that knowledge to add more value during the data conversion process Required Qualifications BE/B Tech or Master's in related field 2+ years of experience working on US Payroll and 4+ years of experience in SQL Database, Programming, and Transact SQL Experience working in project teams along with strong SQL skills and Knowledge of any ETL tool Good to have prior experience with US Payroll and any Human Capital Management Software Prior consulting experience, customer-focused, positive and professional attitude along with strong communication and interpersonal skills Able to work independently with minimal supervision, collaborative, organized, detail oriented, accurate and responsive, results driven orientation. Strong decision making, problem-solving, analysis, task and time management skills

Deep knowledge of Sap hcm us payroll Minimum of 9 years of experience on Sap hcm us payroll on HANA. Must Have experience S/4 Hana Implementations. Good Working knowledge on Sap hcm us payroll . Should have good communication skills.

skill: SAP HCM Payroll Job type: contract to hire Payroll company: IDESLABS Client : Cap Gemini Job Description: - Good experience on SAP HCM Payrol l Consultant Must Have US Payroll,canada Payroll Experience.

Position Summary: We are seeking a highly experienced and detail-oriented Supervisor US Payroll to diligently lead team members for our US Payroll operations. This role will oversee end-to-end payroll processing, ensure compliance with federal and state regulations, interact with the necessary workgroups to ensure a smooth payroll, and handle employee inquires related to payroll. . The ideal candidate will bring a strong understanding of payroll systems, payroll taxation, best practices , and team leadership. Key Responsibilities: Oversee and assist with the accurate and timely processing of US payroll, including regular, off-cycle, and bonus runs. Ensure compliance with all federal, state, and local payroll regulations, including IRS and DOL/FLSA requirements. Oversee and support payroll schedules, tax filings, W-2 issuance, and year-end reconciliations. Coordinate with HR and Benefits teams to execute employee data changes, benefits, and deductions. Support payroll audits and provide documentation for internal and external stakeholders. Lead and mentor a team of payroll specialists Provide training and development opportunities to ensure team effectiveness and compliance with best practices. Identify and implement process improvements to enhance payroll accuracy and efficiency. Stay current with changes in payroll laws Qualifications: Bachelors degree in Accounting, Finance, or related field; FPC or CPP required 57 years of experience in payroll, with at least 2 years in a supervisory role. Strong knowledge of US payroll regulations, tax compliance, and payroll best practices. Experience with payroll systems (e.g., ADP, Paychex, Workday) Excellent analytical, organizational, and communication skills. Preferred Skills: Experience with Smartsheet, Excel, ServiceNow Ability to manage multiple priorities in a fast-paced setting. Familiarity with quarter end and year end payroll and payroll tax analysis Client facing experience and executive presence, experience navigating client disagreements and service recovery Work Timings US shift, 8-5 EST/EDT

Position Summary: We are seeking a highly experienced and detail-oriented Supervisor US Payroll to diligently lead team members for our US Payroll operations. This role will oversee end-to-end payroll processing, ensure compliance with federal and state regulations, interact with the necessary workgroups to ensure a smooth payroll, and handle employee inquires related to payroll. . The ideal candidate will bring a strong understanding of payroll systems, payroll taxation, best practices , and team leadership. Key Responsibilities: Oversee and assist with the accurate and timely processing of US payroll, including regular, off-cycle, and bonus runs. Ensure compliance with all federal, state, and local payroll regulations, including IRS and DOL/FLSA requirements. Oversee and support payroll schedules, tax filings, W-2 issuance, and year-end reconciliations. Coordinate with HR and Benefits teams to execute employee data changes, benefits, and deductions. Support payroll audits and provide documentation for internal and external stakeholders. Lead and mentor a team of payroll specialists Provide training and development opportunities to ensure team effectiveness and compliance with best practices. Identify and implement process improvements to enhance payroll accuracy and efficiency. Stay current with changes in payroll laws Qualifications: Bachelors degree in Accounting, Finance, or related field; FPC or CPP required 5-7 years of experience in payroll, with at least 2 years in a supervisory role. Strong knowledge of US payroll regulations, tax compliance, and payroll best practices. Experience with payroll systems (e.g., ADP, Paychex, Workday) Excellent analytical, organizational, and communication skills. Preferred Skills: Experience with Smartsheet, Excel, ServiceNow Ability to manage multiple priorities in a fast-paced setting. Familiarity with quarter end and year end payroll and payroll tax analysis Client facing experience and executive presence, experience navigating client disagreements and service recovery Work Timings US shift, 8-5 EST/EDT

IBS Is looking for Dynamic, Accountant for its US & Singapore client Accounting in Quick book, ADP Payroll and MIS reporting on monthly basis. Candidate must have Knowledge of Quick book, ADP payroll and Advance Excel to perform day to day task and deal with client independently

Position : Trainee UK Payroll Education : B.Com / BBA / M.Com / MBA candidates, Who have passed out from 2024 and 2025 are only eligible. Candidate must be a fresher with out any other experience,. Candidate with irrelavent experience will not be eligible. Candidate should be interested to work from Chennai Office Nungambakkam Shift Timings : 2.00 PM to 11.00 PM (One Way - Drop facility will be provided for female employees) Walk In On 28th Jun 2025 Saturday between 10.30 AM to 3.30 PM. Venue: IRIS KPO Resourcing (I) Pvt Ltd.., #77, Pottipati Plaza, 5th Floor, Nungambakkam High Rd, Chennai, Tamil Nadu 600034 Key Responsibilities: To process payrolls with 100% quality To complete the assigned task before timelines Updating and maintaining payroll records based on client emails on a daily basis End to end processing of semi-variable and complicated variable payrolls Payroll process setting up new starters, calculation of pro-rated salaries, holiday pay, back pay, processing of leavers etc. Calculation and payment of termination payments (resignation/retirement/redundancy) Calculation, payment and reconciliation of PAYE tax and NI Understanding of payroll legislation, calculating and processing i.e. NMW, statutory payments etc. Calculation and processing of AOE, Pension Auto enrolment etc. Checking and auditing of all payrolls, ensuring legislative compliance Preparation and reconciliation of all payroll reports Processing Year End Reconciliations and submission to HMRC Supporting Internal reporting requirements Submission of RTI to HMRC before the timeline Adhering to QMS norms Assist payroll junior processors with doubts and/or queries Handling critical clients payrolls with quality Performing quality review of payrolls processed by the Juniors

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: HRO. Experience1-3 Years.

To process payrolls with 100% quality To complete the assigned task before timelines Updating and maintaining payroll records based on client emails on a daily basis End to end processing of semi-variable and complicated variable payrolls Payroll process setting up new starters, calculation of pro-rated salaries, holiday pay, back pay, processing of leavers etc. Calculation and payment of termination payments (resignation/retirement/redundancy) Calculation, payment and reconciliation of PAYE tax and NI Understanding of payroll legislation, calculating and processing i.e. NMW, statutory payments etc. Calculation and processing of AOE, Pension Auto enrolment etc. Checking and auditing of all payrolls, ensuring legislative compliance Preparation and reconciliation of all payroll reports Processing Year End Reconciliations and submission to HMRC Supporting Internal reporting requirements Submission of RTI to HMRC before the timeline Adhering to QMS norms Assist payroll junior processors with doubts and/or queries Handling critical client's payrolls with quality Performing quality review of payrolls processed by the Juniors Required Skills: Candidates with International Payroll are only eligible. Excellent Verbal and written communication skills. 1 - 6 Years of experience in international Payroll is mandatory Candidates should be willing to work in UK Shift (2 PM to 11 PM) with Any Graduation. 5 days working (Mon - Fri) Candidate should be interested to work from Chennai Office (Nungambakkam) One Way cab (Drop) Facility will be provided for female candidates only

Role Purpose The purpose of this role to deliver great customer service/experience by effectively acknowledging, tracking, and prioritizing all client cases as per the regulatory guidelines, and ensuring resolution as per the defined SLAs, by allocating the same to the relevant support team. Do Ensure operational excellence through contract and regulatory compliance, effective case acknowledgment, tracking, prioritization, system updation, and reporting Acknowledge client cases as per the SLAs defined in the contract Access client tool and log all incoming client cases accurately on the internal tool as per contract Accurately document all pertinent case information such as case number, case type, etc. of daily cases received Follow standard processes and procedures to track and prioritize all client cases Accurately update the internal tool with daily cases and forward the same to respective agents and QAs Access and maintain internal knowledge bases, resources and frequently asked questions to aid in effective case logging and prioritization Maintain and timely update internal tool for agents to speed up response time Identify red flags and escalate serious client issues to Team leader in cases of non-compliance and untimely resolution Ensure all client information, disclosures and regulatory changes are given to agents and QAs on a regular basis Monitor compliance with service agreements to avoid legal challenges Share recorded case logs and status reports with clients and supervisors on a daily basis Deliver excellent customer service through effective understanding of client tool, accurate case logging and prioritization as per regulatory guidelines Serve as the primary point of contact for accessing cases pertaining to a specific client using designated client tool Develop deep understanding and use of client tool to effectively perform day today duties Access client tool and acknowledge to the client the receipt of the cases as per the SLAs defined in the contract Accurately document all pertinent case information such as case number, case type, etc. on a daily basis for all cases received Prioritize cases on the levels of urgency and complexity as per the regulatory guidelines defines by the client Accurately extract case information and create an excel listing cases along with relevant information pertaining to the cases Maintain logs and records of all client cases as per the standard procedures and guidelines Collaborate with client and undergo trainings on any new regulatory guidelines for a particular client process and implement the same on all cases Ensure allocation and resolution of client cases as per the defined SLAs by accurately updating internal tools, training sessions on new regulations and regular reporting Ensure allocation of cases to agents and QAs by accurately recording all client cases on the designated internal tracking software Maintain tracker of all cases received along with the allocation information for reporting purposes Ensure all client cases are resolved as per the defined SLAs and regulatory guidelines defined by the client Maintain and share the resolution status report with supervisor and client on a daily basis Share the hourly productivity update report with supervisors and clients on a daily basis Undertake client training on specific tool features and/or any other regulatory changes introduced by client/govt. Conduct training sessions for agents and QA ensuring the regulatory changes have been effectively communicated to all agents and QAs Ensure new regulatory guidelines are implemented all client processes to avoid penalties and non-compliance Liaise between the client and internal teams on escalations of serious issues and unique queries Follow up with agents and QAs to record feedback and ensure compliance to contract SLAs and regulations Interact and engage with the client and internal stakeholders to communicate and update progress against a particular case Build capability to ensure operational excellence and maintain superior customer service levels for the existing client Undertake trainings to stay current with any new features, changes and updates on client tool Enroll in product specific and any other trainings per client requirements/recommendations Conduct training sessions for Agents and QAs on any new regulatory guideline that needs to be applied to any process urgently Identifying and document most common problems and recommend appropriate changes to the team leader Updates job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Defined Contributions (DC). Experience3-5 Years.

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: HRO. Experience3-5 Years.

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: HRO. Experience1-3 Years.

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: Defined Benefit (DB). Experience3-5 Years.

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: HRO. Experience1-3 Years.

Responsible for recording routine/regular entries and performing day to day activities as per financial checklist for the clients assigned. Preparation of end-to-end financial statements including General Ledger, Payroll, Bank Recs. Required Candidate profile B.Com/M.Com Any other graduate with finance and accounts 2+ years of exp in US Payroll Notice Period: Immediate Joiner

Workday Time tracking functional consultant1 Serve as a subject matter expert (SME) for Workday Time Tracking module. Lead the design and configuration of Time Tracking functionalities including time entry, time calculation, work schedules, time offs. Conduct requirements gathering sessions with stakeholders to understand time tracking needs and translate them into Workday solutions. Configure business processes, validations, time entry rules, and condition rules in Workday. articipate in or lead testing efforts including test plan creation, test script writing, and defect resolution. Provide support for user acceptance testing (UAT) and training for end users and HR personnel. Troubleshoot issues and provide day-to-day support post-implementation. Stay up-to-date with Workday releases and recommend improvements or enhancements. Create and maintain documentation including functional specifications, configuration documents, and end-user guides. Need excellent communication skill. Workday Certification would be the value add.

Job Responsibilities : ( Must have ) (min 8 pointers & max 12) Responsible for managing internal and external audits according to audit plan. Checking and preparing audit data on monthly basis Proactively works on audits requirement and represents the data without any errors. Maintains audit tracker. Completes Quarterly audit without any observation. Ensuring that, in accordance with local regulations, all starter and leaver paperwork is done promptly with thorough knowledge of tax and payroll law. Ensure UK payroll is performed accurately and on time Job Responsibilities : (Desired) (max 2 Maintaining UK payroll records and gathering information from payroll sources Keeping in touch with the outside payroll provider, sending in the information for the monthly payroll procedure, checking the draft reports, and approving the pay slips in their final form. Criteria : (Must have) (Max 4 pointers) Graduate in any stream is mandatory Minimum 5 years experience in UK Payroll Ability to work on deadlines Excellent in Excel Shifts timings: 12:00pm to 12:00am Flexible with any shifts within the window Week Off : Sat- Sun Transport : YES

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Workday US Payroll Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : Mandatory to have Workday Related certification15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will collaborate with stakeholders to ensure the successful delivery of solutions. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead design discussions and provide innovative solutions- Conduct regular code reviews and ensure adherence to coding standards- Stay updated on industry trends and best practices Professional & Technical Skills: - Must To Have Skills: Proficiency in Workday US Payroll, Mandatory to have Workday Related certification- Strong understanding of payroll processes and regulations- Experience in designing and implementing Workday US Payroll solutions- Knowledge of integration tools and techniques for Workday- Ability to troubleshoot and resolve complex technical issues Additional Information:- The candidate should have a minimum of 5 years of experience in Workday US Payroll- This position is based at our Bengaluru office- A mandatory to have Workday Related certification is required Qualification Mandatory to have Workday Related certification15 years full time education

3-5 years, end to end UK/Ireland payroll processing Softwares Knowledege - Sage, XERO, MoneySoft etc. Excellent written & spoken communication skills in English

Designation: HR Operations Manager Department: Human Resources - US Location: Ahmedabad / Remote Shift: 8 PM to 5:30 AM IST Job Summary: The HR Operations Manager is responsible for overseeing core HR functions, including employee onboarding and offboarding, payroll administration, benefits management, HRIS maintenance, compliance, policy updates, and equipment recovery. This role ensures accuracy, legal compliance, and efficiency across the employee lifecycle while serving as a strategic partner to HR, Finance, and IT teams. Qualifications: 8+ years of experience in HR operations with oversight in payroll, benefits, and compliance. Strong knowledge of federal and state labor laws, multistate payroll processing, and ACA/FMLA regulations. Proficiency in HRIS platforms and Microsoft Office; experience with SAP SuccessFactors and ADP is a plus. Excellent organizational, analytical, and communication skills. Key Responsibilities: Payroll Oversight Supervise end-to-end payroll processing for accuracy and timeliness, including for LLC, APN, and final pay batches. Ensure correct tax withholding, garnishments, and deductions. Partner with Finance to manage payroll funding and monthly reconciliations. Review payroll registers and reports prior to submission for approval. Oversee year-end tax and compliance filings (W-2, ACA, and bonus processing). Stay updated on and ensure compliance with multistate wage laws, including overtime, final pay, and minimum wage requirements. Onboarding & Offboarding Manage onboarding workflows including offer letters, background checks, I-9/E-Verify, system provisioning, and Day 1 readiness. Coordinate orientation activities and ensure smooth new hire experiences. Lead offboarding procedures including exit interviews, asset retrieval, final pay processing, and separation documentation. Benefits Administration Plan and execute open enrollment in collaboration with brokers and carriers. Ensure timely and accurate benefit enrollments, changes, and terminations. Address escalated employee benefit inquiries and issues. Collect and provide data for Section 125 nondiscrimination testing. Manage broker and vendor relationships to ensure service quality and compliance. 401(k) Retirement Plan Management Oversee 401(k) plan enrollments, eligibility tracking, and changes. Coordinate responses to plan-related inquiries and audits. Submit annual 401(k) audit data and Form 5500 support. Track Highly Compensated Employee (HCE) limits and perform nondiscrimination testing. Respond to audit or DOL information requests. Leave of Absence & Compliance Ensure FMLA, state leave, and internal leave policies are consistently applied. Collaborate with legal, HR leadership, and insurance carriers for leave approvals, extensions, and accommodations. Maintain accurate leave tracking and ensure timely notices. Oversee return-to-work documentation and compliance. HRIS & Documentation Ensure digital employee files (I-9s, offer letters, and change forms) are complete and audit-ready. Monitor retention compliance and documentation accuracy. Oversee HRIS system accuracy and partner with IT on updates and upgrades. Align system workflows with onboarding, payroll, benefits, and compliance processes. Generate and analyze adhoc reports requested by HR or Executive Leadership. Other Responsibilities Ensure policy documents and SOPs are regularly updated and compliant. Manage asset/equipment recovery and tracking during offboarding. Partner cross-functionally to improve operational efficiency and employee experience. How to Apply? If you would like to pursue this position, please mail your updated resume at sagar.raisinghani@advantmed.com , along with the following details Total Experience: - Relevant Experience: - Current Designation: - Current CTC: - Expected CTC: - Notice Period: - Current Location: -

Function and Role Overview: Hays Business Services (HBS) is the shared services for Hays Plc. This role sits in the Finance Shared Services (FSS) division of HBS, providing centralized function and process support for the Hays Plc business. Manage the delivery and resolution of timesheet query processing for temporary workers across all specialisms. Maintain the aims and objectives of the department i.e. to streamline and automate processes, remove duplication and inefficiency and embed excellent customer service principles throughout the temporary payroll function. Roles & Responsibilities: Embody our company values, including coaching team members, providing constructive and timely feedback whilst ensuring training needs are met. Proactively lead a team of professionals undertaking Flex Temporary Payroll activities. Monitor and publish performance dashboards leveraging agreed KPIs and SLAs. Work closely with team members to identify training needs, escalating, where necessary. Resolve complex operational queries and issues to optimise team performance and customer experience, in particular web-based, self-service, neutral voice issues. Escalate unresolvable issues with Manager, where necessary. Preferred Candidate Profile: Finance graduate and relevant 6+ years of experience of timesheet entry and exceptions management. Experience with full-cycle payroll management. Proven experience of supervising a team including effective communications, identifying training needs and developing both team and self over 2-3 years. Proven experience of timesheet entry and timesheet exceptions management and building strong relationships with other departments. Experience of proactively managing timesheet management exceptions and building strong relationships with counterpart. Experience of proactively managing payroll & Customer Service Chat exceptions and building strong relationships with counter parts. Experienced in managing transactional processes of payroll.

Acuity Knowledge Partners Acuity Knowledge Partners (Acuity) is a leading provider of bespoke research, analytics and technology solutions to the financial services sector, including asset managers, corporate and investment banks, private equity and venture capital firms, hedge funds and consulting firms. Its global network of over 6,000 analysts and industry experts, combined with proprietary technology, supports more than 600 financial institutions and consulting companies to operate more efficiently and unlock their human capital, driving revenue higher and transforming operations. Acuity is headquartered in London and operates from 10 locations worldwide. The company fosters a diverse, equitable and inclusive work environment, nurturing talent, regardless of race, gender, ethnicity or sexual orientation. Acuity was established as a separate business from Moodys Corporation in 2019, following its acquisition by Equistone Partners Europe (Equistone). In January 2023, funds advised by global private equity firm Permira acquired a majority stake in the business from Equistone, which remains invested as a minority shareholder. For more information, visit www.acuitykp.com Position Title- Assistant Director Experience Level- 10+yrs Department-Finance Location-Gurgaon Job Summary We are looking for an experienced, detail-oriented Global payroll manager to join our team at Acuity Knowledge Partners in Gurgaon or Bangalore. As a Global payroll manager, He / She will oversee all aspects of payroll processing, ensuring accuracy, compliance and timely payments to employees as well as to various statutory authorities. The candidate is expected to possess strong knowledge of payroll regulations, exceptional organisational skills and a commitment to maintaining confidentiality. If you are a dedicated professional, passionate about payroll and team management, we invite you to apply. We value our employees and oer competitive benefits, attractive pay packages, a positive work environment and opportunities for professional growth. Key Responsibilities • Overseeing end-to-end payroll processing, including salary calculations, deductions and benefits administration globally. • Reviewing payroll reports and ensuring statutory compliances. • Conducting regular payroll audits and ensuring compliance with Indian labour laws, tax regulations and statutory requirements. • Collaborating with the human resources department to seamlessly integrate payroll and employee data. • Processing new hires, terminations, promotions and other employee status changes in the payroll system, to ensure accuracy and resolve discrepancies. Manage end-to-end payroll processing across the globe (including but not limited to UK, US, Hong Kong, Canada, Australia, Mauritius, Dubai, India etc.). • Ensure accuracy and compliance with applicable laws, regulations and company policies while processing payroll. • Ensure data integrity and implement and statutory changes as well as changes in organization policies. • Collaborate with HR and other departments to gather and validate payroll information, such as new hires, terminations, promotions and salary changes. • Monitor and resolve payroll discrepancies, investigating and resolving issues promptly and accurately. • Generate / Review payroll reports, including tax filings, benefits deductions and other required reports, ensuring compliance with regulatory requirements. • Address employee inquiries and concerns related to payroll, providing exceptional customer service and support. • Maintain confidentiality and data security standards for all payroll-related information. • Stay updated on payroll regulations, employee tax laws and industry trends, implementing necessary changes to ensure compliance and best practices. Key Competencies MBA HR and finance or equivalent. • Basic accounting knowledge and experience • 10+ years of experience in payroll management or a similar accounting role. • In-depth knowledge of payroll processes, labour laws, taxation and statutory compliance. • Experience in handling payroll audits, inspections and compliance assessments. • Excellent understanding of financial principles and the ability to reconcile payroll with financial records. Strong attention to detail and accuracy in managing complex payroll calculation data. • Good organisational and time management skills to meet strict payroll deadlines and manage multiple priorities. • Exceptional communication and interpersonal skills, with the ability to interact eectively with employees at all levels of the organisation. • High level of integrity and ability to handle sensitive and confidential information. • Proficiency in Microsoft Oice applications, particularly Excel. • Stakeholder management both internal & external, • Guiding and upbringing the team • Experience on vendor management and automation will be preferred

About NCR Atleos Job Posting TitleWorkday Consultant. Summary: Workday integration Consultants to perform development, testing, deployment and Production Support in Workday inbound/outbound integrations to meet the specific NCRs internal requirements. Responsibilities: Responsible to do development, testing, deployment & Production Support various Workday inbound/outbound integrations for NCRs downstream internal and external applications. : Should have min 2-3 years of working experience as developer in Workday integrations and reporting tools, includes Custom Reports, Calculated Fields, Core Connector, Document Transformation, EIB, XSLT, XML Packaged Connector, Advance Studio, SOUP Web-Services etc. Should have 2-3 years of working experience of various function modules of Workday includes HCM, US Payroll, Recruiting etc. Excellent communication and presentation skills Strong problem-solving and creative thinking Bachelor/Engineering/Master Degree in computer science. EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agenciesNCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

Hiring For Oracle Cloud HCM Functional Consultant Module- OTL//ORC//US Payroll/Talent Management//Benefits//Helpdesk//Security Hybrid Opportunity CTC UPTO 40LPA Looking for candidates with max 1 Month of notice period or Immediate Joiners Job Description 1. The candidate is expected to have 7+ of expert domain knowledge in HCM covering the hire to retire cycle. S/he must have been a part of at least 5 end-to-end HCM implementations of which at least 2 should have been with HCM Cloud. 2. The candidate must have expert working experience in any one of these modules along with the Core HR US Payroll//OTL //ORC//Benefits// Talent Mangement//Helpdesk//Security Modules. 3. In-depth understanding of HCM Cloud business process and their data flow. 4. The candidate should have been in client facing roles and interacted with customers in requirement gathering workshops, design, configuration, testing and go-live. 5. Should have strong written and verbal communication skills, personal drive, flexibility, team player, problem solving, influencing and negotiating skills and organizational awareness and sensitivity, engagement delivery, continuous improvement and knowledge sharing and client management. 6. Good leadership capability with strong planning and follow up skills, mentorship, Work Allocation, monitoring and status updates to Project Manager 7. Assist in the identification, assessment and resolution of complex functional issues/problems. Interact with client frequently around specific work efforts/deliverables 8. Candidate should be open for domestic or international travel for short as well as long duration. Interested candidates can mail their cv at jasleen@hiresquad.in or call at 8766331528