303 Us Payroll Jobs - Page 3

Your Role We are seeking an experienced US Payroll Specialist to join our team. In this role you will play a key role in Candidate having experience in US Payroll Experience in - US -Payroll Processing - Weekly/Bi-Weekly/Monthly and Off-Cycle Payroll Processing. New Hire, Termination, Transfer and Overpayments, Retro Processing, Good Knowledge of Time and labor and Overtime Rules Excellent knowledge of MS Excel and MS-Word & Outlook Your Profile Should be willing to work in night Shift Good Communication (written and verbal) and comprehension skills in English. Experience working in US Payroll Graduate in any stream MS Office (MS Excel in particular will be an added advantage) What you''ll love about working here You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work. Were committed to ensure that people of all backgrounds feel encouraged and have a sense of belonging at Capgemini. You are valued for who you are, and you can bring your original self to work. At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.

Greetings from Access Healthcare! Access Healthcare provides business process outsourcing and applications services, and robotic process automation tools to healthcare providers, payers, and related service providers. We operate from 19 delivery centers in the US, India, and the Philippines, and our 25,000+ staff is committed to bringing revenue cycle excellence to our customers by leveraging technology, emerging best practices, and global delivery. Experience: 4+ years Notice period: Immediate Joiners to 15 days Shift Timing: U.S Shift 6:30 PM to 3:30 AM cab facility will be provided by the company pick up/ drop. Location: Ambattur Estate, Chennai Job Description The ideal candidate will have in-depth knowledge of payroll processes, compliance with retirement account regulations, and benefits administration. This role requires expertise in performing accurate semi-monthly payroll processing, managing complex bonus structures, and ensuring quarterly and annual reconciliations are completed on time. The Payroll Specialist will also work closely with other departments to support a seamless payroll system while ensuring legal and regulatory compliance. Roles & Responsibilities Accurately process semi-monthly payroll for salaried and hourly employees, ensuring timely and correct payments. Manage a variety of bonus structures, including performance-based, holiday, referral, and spot bonuses, among others, ensuring proper tax treatment and compliance. Ensure all deductions (e.g., taxes, benefits, retirement contributions) are correctly applied to payroll. Ensure accurate payroll and deduction calculations for new hires and terminated employees. Communicate with HR, CFO, VP Sales, and other leaders to ensure bonus calculation accuracy. Verify deductions for retirement accounts (401(k)), Health Savings Accounts, and Flexible Spending Accounts to ensure accuracy, timely contributions, and reporting. Work with HR and Accounting teams to maintain accurate payroll records related to retirement and benefits plans. Ensure timely filing of benefit-related documents and reports in compliance with federal and state regulations. EDI feed management and reconciliation with 401(k) and other benefit carriers. Maintain compliance with federal, state, and local tax laws, as well as regulations related to payroll, benefits, and retirement accounts. Prepare and submit all necessary filings related to taxes, benefits, and retirement accounts, including 401(k) filings and Form 5500. Stay updated on changes in tax codes, labor laws, and retirement plan regulations to ensure compliance. Conduct quarterly and annual reconciliations of payroll records, benefits contributions, and retirement accounts, ensuring accuracy and compliance with company policies and government regulations. Investigate and resolve any discrepancies found during reconciliations. Prepare payroll-related reports for management, accounting, and auditing purposes. Assist with year-end reporting including W-2 preparation, 1099 forms, and other required tax filings. Maintain and archive payroll, benefits, and retirement documentation in accordance with company policies and legal requirements. Collaborate with HR to provide support to employees regarding payroll inquiries, benefit deduction and contributions, retirement contributions, and tax-related questions. Communicate professionally in a timely manner with HR, CFO, SVP Finance, and other members of senior leadership as needed. Note-Candidate who is ready to join immediately can apply. Job location- Chennai (Ambattur) Note - Work from office and US shift (6.30pm- 3.30am) Interested candidates can come for walk in interview 11.00am-12.30pm. please mention Ranjani HR in top of your resume and share your update resume to ranjani.v@accesshealthcare.com Regards, RANJANI.V HR- Talent Acquisition | access healthcare m: India - 8680888950 e: ranjani.v@accesshealthcare.com w: www.accesshealthcare.com

Job Summary: We are seeking a highly skilled QuickBooks Live Online Accounting Consultant to provide expert guidance and support to clients over calls. The ideal candidate will have a strong background in accounting, excellent problem-solving skills, and experience in assisting clients with their financial queries in real time. Key Responsibilities: Provide live support and consultation to clients over calls on QuickBooks Online (QBO) . Assist clients with accounting-related queries , including bank reconciliations, financial statements, payroll, tax filings, and general bookkeeping . Troubleshoot and resolve technical and accounting issues related to QuickBooks usage. Offer guidance on best accounting practices , chart of accounts setup , and financial reporting . Train and educate clients on using QuickBooks efficiently for their business operations. Stay updated with the latest QuickBooks features, accounting regulations, and industry best practices. Collaborate with internal teams to improve client experience and provide feedback for system enhancements. Qualifications & Skills: Bachelors/Masters degree in Accounting, Finance, or a related field. Certified QuickBooks ProAdvisor (preferred). 3+ years of experience in accounting, bookkeeping, or financial consulting. In-depth knowledge of QuickBooks Online . Strong understanding of US GAAP, taxation, payroll processing, and financial reporting . Excellent communication skills to explain complex accounting concepts to clients over calls. Ability to work in a fast-paced office environment while providing high-quality client support. Benefits: Attractive salary package 5-day work week (Monday-Friday) 9-hour shifts with no overtime Pick-up & drop-off facility Dinner facility Learning & development opportunities Performance-based rewards & recognition If you are an expert in QuickBooks and accounting with a passion for guiding clients toward financial success, we invite you to apply!

Role & responsibilities - Oversee the accurate and timely processing of US payroll, including regular, off-cycle, and bonus runs. - Ensure compliance with all federal, state, and local payroll regulations, including IRS and DOL/FLSA requirements. - Oversee payroll schedules, tax filings, W-2 issuance, and year-end reconciliations. - Coordinate with HR and Benefits teams to execute employee data changes, benefits, and deductions. Candidate with CPP certification is mandatory

Job Role: Payroll Representative Location: Bangalore Work Mode: (work from Office) Key Responsibilities/Accountabilities: Experience in Payroll Account Reconciliation. Preparation & Review of Inpat tax calculation. Hands on payroll month end activities which includes accruals & other payroll journals. Sound knowledge of SAP. Knowledge in reporting the local benefits of US citizens for W2 form. Understanding on various countries statutory rules, regulations and reportings at month/year end. Blackline knowledge would be an added advantage. Liaise with the internal /external auditors for the planning and execution of audits. Month-end close, TB reviews on payroll accounts. Managing team and having strong working relationship with stakeholders. Basic Qualifications : Graduation in any stream

Expert/Manager - Workday Job Summary: Selects, develops and evaluates staff to ensure efficient operation of the function. Responsible for directing and executing day-to-day operations. Oversees delivery of services or functions of the group in accordance with organizational objectives. Recommend and implement operational improvements. Participates in annual budget process, periodic forecasting, and periodic analysis of operations performance. Key Responsibilities: Leadership & Strategy: Lead the IT team responsible for the Workday application, providing direction, mentorship, and support. Develop and implement strategic plans for the Workday platform to align with business objectives. Collaborate with senior leadership to identify opportunities for leveraging Workday to improve business processes. Project Management: Oversee the planning, execution, and delivery of Workday-related projects. Ensure projects are completed on time, within scope, and within budget. Manage stakeholder expectations and communicate project status effectively. Technical Expertise: Provide technical guidance and support for the Workday application, including configuration, integration, and troubleshooting. Stay updated on the latest Workday features and best practices to ensure the platform is utilized to its full potential. Coordinate with vendors and external partners to resolve issues and implement enhancements. Operational Excellence: Ensure the stability, security, and performance of the Workday application. Develop and enforce policies and procedures for system use and data management. Monitor system performance and implement improvements as needed. Team Development: Foster a collaborative and innovative team environment. Identify training and development opportunities for team members. Conduct performance reviews and provide constructive feedback. Qualifications: Bachelors degree in information technology, Computer Science, or a related field. Minimum of 8-10 years of experience in IT, with at least 5 years of experience managing Workday applications. Proven experience in leading and managing IT teams. Strong project management skills with a track record of successful project delivery. Excellent communication and interpersonal skills. Ability to think strategically and drive innovation. Preferred Skills: Workday certification(s). Experience with Workday integrations and reporting. Knowledge of HR processes and systems.

Role & responsibilities Must have minimum 5+ Years of Experience & 2-3 implementations experience As an Oracle HCM Cloud (Fusion HCM) Functional Consultant must have Functional/Configuration experience in Any of the below modules from the list of modules mentioned below: Canada Payroll US Payroll, OTL Absence Compensation, Benefits, Recruitment - ORC, Talent Management modules)

Role & responsibilities Must have minimum 5+ Years of Experience & 2-3 implementations experience As an Oracle HCM Cloud (Fusion HCM) Functional Consultant must have Functional/Configuration experience in Any of the below modules from the list of modules mentioned below: Canada Payroll US Payroll, OTL Absence Compensation, Benefits, Recruitment - ORC, Talent Management modules)

- Daily AP, AR (USA) - Process Bills, Invoices, Payments & Receipts. - Monthly Reconciliation - Month-end closing activities - Process Payroll and related activities - Monthly Financials Statements and Reports - Migrating between Accounting Software Provident fund Annual bonus

About The Role Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Workday US Payroll Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : Mandatory to have Workday Primary skill Related certification15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in shaping the functionality and usability of applications to enhance business operations. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the design and development of application features- Conduct regular team meetings to ensure project progress- Review and optimize application design and functionality Professional & Technical Skills: - Must To Have Skills: Proficiency in Workday Payroll, Mandatory to have Workday Primary skill Related certification- Strong understanding of application Payroll Functionality- Experience in designing and implementing security protocols- Knowledge of role-based access control- Familiarity with data encryption techniques Additional Information:- The candidate should have a minimum of 7.5 years of experience in Workday HCM Security- This position is based at our Bengaluru office- A mandatory Workday Primary skill Related certification is required Qualification Mandatory to have Workday Primary skill Related certification15 years full time education

About The Role Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Workday US Payroll Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : Mandatory to have Workday Primary skill Related certification15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in shaping the functionality and usability of applications to enhance business operations. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the design and development of application features- Conduct regular team meetings to ensure project progress- Review and optimize application design and functionality Professional & Technical Skills: - Must Have Skills: Proficiency in Workday payroll, Mandatory to have Workday Primary skill Related certification- Strong understanding of application payroll functionality- Experience in designing and implementing security protocols- Knowledge of role-based access control- Familiarity with data encryption techniques Additional Information:- The candidate should have a minimum of 7.5 years of experience in Workday Payroll- This position is based at our Bengaluru office- A mandatory Workday Primary skill Related certification is required Qualification Mandatory to have Workday Primary skill Related certification15 years full time education

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Workday US Payroll Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : Mandatory to have Workday Related certification15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions that align with business objectives, and ensuring that applications are functioning optimally to support organizational goals. You will engage in problem-solving activities, contribute to key decisions, and manage the development process to deliver high-quality applications that enhance operational efficiency. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of application features. Professional & Technical Skills: - Must To Have Skills: Proficiency in Workday US Payroll.- Strong understanding of payroll processing and compliance regulations.- Experience with application configuration and customization in Workday.- Ability to troubleshoot and resolve application issues effectively.- Familiarity with integration tools and techniques related to Workday. Additional Information:- The candidate should have minimum 5 years of experience in Workday US Payroll.- This position is based at our Chennai office.- Mandatory to have Workday Related certification. Qualification Mandatory to have Workday Related certification15 years full time education

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Workday US Payroll Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : Mandatory to have Workday Related certification15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application development process- Ensure successful project delivery Professional & Technical Skills: - Must To Have Skills: Proficiency in Workday US Payroll, Mandatory to have Workday Related certification- Strong understanding of payroll processes- Experience in configuring and customizing Workday US Payroll- Knowledge of integration with other HR systems- Experience in leading application development projects Additional Information:- The candidate should have a minimum of 7.5 years of experience in Workday US Payroll- This position is based at our Bengaluru office- A mandatory Workday Related certification is required Qualification Mandatory to have Workday Related certification15 years full time education

About The Role Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Workday US Payroll Good to have skills : Workday Financial Accounting CoreMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve collaborating with teams to design and develop applications that align with business needs and processes. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead design discussions to ensure applications meet business requirements- Conduct regular reviews of application designs and provide feedback for improvement Professional & Technical Skills: - Must To Have Skills: Proficiency in Workday US Payroll- Strong understanding of Workday Financial Accounting Core- Experience in designing and implementing Workday US Payroll solutions- Knowledge of integration points between Workday US Payroll and other systems- Hands-on experience in configuring Workday US Payroll modules Additional Information:- The candidate should have a minimum of 5 years of experience in Workday US Payroll- This position is based at our Bengaluru office- A 15 years full time education is required Qualification 15 years full time education

About The Role Project Role : Business Architect Project Role Description : Define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. Must have skills : Workday US Payroll Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Architect, you will define opportunities to create tangible business value for the client by leading current state assessments, identifying high-level customer requirements, and developing business solutions and structures to achieve the vision. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Lead the current state assessments and identify high-level customer requirements.- Define the business solutions and structures needed to realize opportunities.- Develop a business case to achieve the vision. Professional & Technical Skills: - Must To Have Skills: Proficiency in Workday US Payroll.- Strong understanding of business architecture principles.- Experience in defining business solutions and structures.- Ability to develop business cases and strategies.- Knowledge of current state assessments and customer requirements. Additional Information:- The candidate should have a minimum of 7.5 years of experience in Workday US Payroll.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

8 years experience in Oracle Fusion HCM Modules • End to end implementation for the modules for US legislation o Fusion Payroll o Payroll Fast Formulas o Payroll Reconciliation o Fusion Core HR Share resume to shereena@adontek.com

Job Title X312-ESG-Payroll Representative Location Bangalore Key Responsibilities / Accountabilities Payroll account reconciliation experience. Preparation and review of Inpat tax calculations. Hands-on involvement in payroll month-end activities, including accruals and payroll journals. Strong working knowledge of SAP. Experience in reporting local benefits for US citizens for W2 form. Understanding of statutory rules, regulations, and reporting requirements across various countries at month/year end. Blackline tool knowledge is an added advantage. Liaison with internal and external auditors for audit planning and execution. Month-end close activities and trial balance (TB) reviews on payroll accounts. Team management and strong stakeholder relationship skills. Basic Qualifications Graduation in any stream. Desired/Preferred Expertise Experience in payroll accounting is required. Prior knowledge of SAP Payroll is an advantage. Proficiency in MS Office (mandatory). Experience with S4Hana, SAP, Blackline tool, Global View, and ADP applications is an added advantage. Additional certifications such as FPC/CPP are preferred. Excellent written and oral English communication skills. Experience in stakeholder management. Characteristics Positive, adaptable, and willing to work in a challenging environment. Experience 28 years of relevant experience. How to Apply Interested candidates may send their updated resume to shailender.b@tekskills.in. Join our dynamic team and advance your career in payroll accounting! Related How can highlighting SAP and Blackline skills attract top payroll candidatesWhat strategies improve stakeholder management in payroll teamsHow does experience with global tax reporting enhance candidate appealWhy are certifications like FPC or CPP valuable for this roleIn what ways can emphasizing adaptability appeal to applicants for challenging environments

About PhonePe: PhonePe is a payments App, built by Indians! We aim to offer every Indian equal opportunity to accelerate their progress by unlocking the flow of money and access to services. We believe India is at the cusp of a new mobile revolution, which will change the way we manage our money on the go. We see ourselves facilitating this change, through technology and dogged customer centricity. PhonePe started in 2015, and crossed 6+ bn transactions on its platform having 600 mn registered users and 40 mn merchants. Role Objective Seeking a proactive and detail-oriented professional payroll specialist to join our HR team in Bangalore. The role will report into the Lead - Payroll and Benefits Administration and will be responsible for managing the end to end payroll processing for 12,000+ employees ensuring seamless employee experience. Key Responsibilities: A. Payroll Administration Manage end-to-end payroll processing for all Phonepe entities for ensuring accurate and timely payment of salaries in compliance with local regulations and company policies. Review and update salary structure components as per the change requirements. Collaborate with internal teams and external partners to collate and process payroll inputs. Oversee the Payroll Portal for timely publishing of payroll slips, related documents for the employees. TDS sheets, Form 16, and loan deduction slips. Manage investment declaration and proof collection processes, including communication, validation, and TDS recalculations. Coordinate with the payroll partner and payroll audit partner for timely deliverables and completion of the various payroll deliverables and reports. Prepare and upload the payroll related employee letters as required. Resolve payroll related tickets from employees ensuring timely resolution. Investigate and resolve payroll discrepancies, audit queries, tax notices and related issues as required. Take care of other related processes like salary advance, data for actuarial valuation of the liabilities, etc. B. Payroll and Audit Compliance Ensure adherence to statutory deductions and remittances. Coordinate with Finance for fund disbursement and challan payments. Monitor compliance deadlines for filings and returns. Liaise with internal or external teams for the same as required. Maintain up-to-date knowledge payroll and taxation related laws and regulations. Handle audits and inspections from statutory authorities. Liaise with external payroll service providers, advisors, and legal counsel to ensure compliance and resolve complex payroll matters. Ensuring complete documentation and audit trails for audit readiness. C. Vendor Coordination: Ensure timely deliveries of various outputs and reports from the vendor partners as per the agreed timelines. Track vendor SLA adherence and escalate any delays or inaccuracies. Coordinating with PhonePe internal teams for timely release of PR/PO and payout of Vendor Invoices. D. Process Documentation, Process Improvement and Reporting Develop and update SOPs, Checklists, Trackers, Dashboards, etc. for payroll processes and related compliances. Identify opportunities for workflow automation, accuracy improvements, and turnaround time reduction. Collaborate with cross-functional teams to align and reconcile payroll records with other HR, finance, and compliance processes. Support the HR team members with other HR related activities. Capabilities & : Masters degree in HR, Commerce, Business Administration, or a related field. 35 years of experience in end-to-end payroll processing and payroll compliances. Strong understanding of Indian payroll laws and statutory deductions. Exposure to US payroll is a plus. Strong analytical skills, attention to detail, and process orientation. Proficiency in MS Excel Excellent stakeholder communication PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news

With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And were only getting started. Ready to bring your > Here, we know that youre more than your work. Thats why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If youre passionate about our purpose people then we cant wait to support whatever gives you purpose. Were united by purpose, inspired by you. As a Product Support Representative, you will play a crucial role in resolving client issues in a dynamic environment, utilizing your exceptional analytical and customer service skills. This position involves providing end-user support for the UKG Pro Payroll and Human Resources modules, requiring keen problem-solving abilities and a commitment to quality.Growth and Development Opportunities:At UKG, we prioritize your professional growth and development. Our comprehensive onboarding journey includes a paid intensive training and mentoring program, equipping you with the necessary skills for success. We are committed to your continuous development, offering timely training for product enhancements and supporting your career advancement goals.Primary/Essential Duties and Key Responsibilities: Serve as the first point of contact for our customers, providing support via inbound phone. Expand your knowledge of product offerings, support policies, and delivery methods. Provide empathetic customer service to ensure customer satisfaction. Foster strong relationships with internal partners and communicate effectively across all organizational levels. Utilize your problem-solving skills to resolve complex customer queries. Thrive in a fast-paced, high-volume environment with precision and accuracy. Efficiently leverage various technologies and multiple screens. Participate in internal and external training sessions as required.Qualifications: Proficient in English, with strong verbal and written communication skills. Ability to multitask and achieve goals in a fast-paced, metrics-driven environment. 1-3 years of customer service experience. Experience with US Payroll/Time and Labor/HR is advantageous. Demonstrated technical troubleshooting skills. Ability to set and manage customer expectations effectively. Strong collaboration and time management skills. Experience handling sensitive situations professionally and thoroughly. Highly motivated and team-oriented. Open to working in Eastern time zones.Education, Certification and Additional Qualifications: Bachelors degree requiredBCom, BA, BSc. Proficient in Microsoft Suite Applications, including Outlook, Teams, Excel, & Word. Inbound phone support experience FPC or CPP Certification in the Payroll/HR industry is a plus. Knowledge of SQL is a plus

With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieveRead on. Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you. About the Role:As a Product Support Representative, you will play a crucial role in resolving client issues in a dynamic environment, utilizing your exceptional analytical and customer service skills. This position involves providing end-user support for the UKG Pro Payroll and Human Resources modules, requiring keen problem-solving abilities and a commitment to quality.Growth and Development Opportunities:At UKG, we prioritize your professional growth and development. Our comprehensive onboarding journey includes a paid intensive training and mentoring program, equipping you with the necessary skills for success. We are committed to your continuous development, offering timely training for product enhancements and supporting your career advancement goals.Primary/Essential Duties and Key Responsibilities: Serve as the first point of contact for our customers, providing support via inbound phone. Expand your knowledge of product offerings, support policies, and delivery methods. Provide empathetic customer service to ensure customer satisfaction. Foster strong relationships with internal partners and communicate effectively across all organizational levels. Utilize your problem-solving skills to resolve complex customer queries. Thrive in a fast-paced, high-volume environment with precision and accuracy. Efficiently leverage various technologies and multiple screens. Participate in internal and external training sessions as required.Qualifications: Proficient in English, with strong verbal and written communication skills. Ability to multitask and achieve goals in a fast-paced, metrics-driven environment. 5+ years of customer service experience. Experience with US Payroll/Time and Labor/HR is advantageous. Demonstrated technical troubleshooting skills. Ability to set and manage customer expectations effectively. Strong collaboration and time management skills. Experience handling sensitive situations professionally and thoroughly. Highly motivated and team-oriented. Open to working in Eastern time zones.Education, Certification and Additional Qualifications: Bachelor’s degree requiredBCom, BA, BSc. Proficient in Microsoft Suite Applications, including Outlook, Teams, Excel, & Word. Inbound phone support experience FPC or CPP Certification in the Payroll/HR industry is a plus. Knowledge of SQL is a plus Where we’re going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! UKGCareers@ukg.com

With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieveRead on. Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you. Job Summary:A Data Services Consultant for UKG is an integral member of a dynamic organization responsible for data conversion in the field of Human Capital Management. The consultant is accountable for accurately converting US Payroll data from customers’ source system(s) into UKG Pro. Deliver data consulting services to our customers. Skills essential to this role are knowledge of US Payroll, Taxation, SQL, analysis, consulting, organization, written and verbal communication. Functional and technical knowledge of HCM and Payroll systems is must to have.The candidate is expected to work in shift having overlap with US and be flexible for other shifts as applicable per the organization needs. On some days the consultant will have flexibility based on project work or customer call.The candidate is also responsible for interacting with other businesses and technical project stakeholders to gather business requirements and ensure successful delivery. The candidate should be able to leverage the strengths and capabilities of the software tools to provide an optimized solution to the customer.The candidate must have good communication skills and able to effectively communicate ideas both verbally and in writing at all levels in the organization, from executive staff to technical resources. The role requires working with the Program/Project manager, Solution Consultant, and customer representative to deliver the solution based upon the defined design requirements and ensure it meets the scope and customer expectations.Primary/Essential Duties and Key Responsibilities: Utilize available ETL tool to extract and convert data from source system reports. Interpret, validate, and convert data from source system(s) to target system including demographic data, taxation, benefits, payroll balances, additional tables, contacts, dependents, beneficiaries. Extract, validate, convert, reconcile and load US People and Payroll data into HCM software through backend. Perform balancing of payroll data based on earning, deduction and tax codes. Reconciling the opening balances data to be loaded with the original source to ensure that all information has been accurately transferred and that there is no missing information. Utilize available data conversion tools, SQL queries, templates, and documentation to promote efficiency and standardization in compliance with approved data conversion methodology Proactively communicate with peers, internal teams, and customers to keep them apprised of project status and ensure they are on track with assigned responsibilities and project timeline and effectively implement change-control Create required post conversion documents including Issues and Assumptions and Tax Verification Schedule and successfully complete multiple projects within the timeline required Provide input on data conversion methodology and process improvements Provide support to peers (e.g., mentoring, knowledge transfer) including developing and delivering knowledge transfer sessions on new tools and processes as needed/requested Successfully assist or shadow System Consultant on implementation projects in order to gain a better understanding of system configuration and apply that knowledge to add more value during the data conversion processRequired Qualifications: BE/B Tech or Master’s in related field 2+ years of experience working on US Payroll and 4+ years of experience in SQL Database, Programming, and Transact SQL Experience working in project teams along with strong SQL skills and Knowledge of any ETL tool Good to have prior experience with US Payroll and any Human Capital Management Software Prior consulting experience, customer-focused, positive and professional attitude along with strong communication and interpersonal skills Able to work independently with minimal supervision, collaborative, organized, detail oriented, accurate and responsive, results driven orientation. Strong decision making, problem-solving, analysis, task and time management skills Where we’re going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! UKGCareers@ukg.com

Location : Noida Shift : Night shift Skill: US payroll, US taxation, People manager. Exp : 10 to 15 years Looking forward to your support! JD as below: Your main responsibility is to ensure that the day-to-day operations of the department are running smoothly. You will also drive process standardization, automation, and improvement in all aspects of Tax to ensure their scalability and continuing effectiveness. In relation to this, you will lead the development and formal documentation of processes and internal controls. You are expected to foster relationships with senior internal stakeholders by establishing and maintaining exceptional business relationships and working collaboratively with other organizational teams. Essential Duties and Responsibilities: Strong problem solving, time management and priority setting skills Develop strong relationships and alignment with our internal partners. Ensure that all daily production requirements are completed each day with sufficient documentation to enable Drive the establishment and refinement of the Services process methodology and best practices Generate operational metrics to communicate and manage the performance of the production team Facilitate the delivery of training as required by internal or external customers Performs interview process for new hires for roles within team. Builds and maintains strong peer relationships within the team and across the organization. Train team members on new or enhanced operation procedures and policies. Implement quality control measures. Other duties may be assigned from time to time Qualification: Overall Experience should be around 8 to 12 4+ years of team leading or supervisory experience leadership role Experience supervising Tax/Payroll Team representatives Strong Knowledge on US Taxation (Federal, State, Locals) for both Employees and Employers portion FPC or any Payroll related certification 3+ years of process/operational excellence experience Preferred Qualifications/Skills: 4- 5 + years of US Payroll/ US Taxation and/or services industry experience Working knowledge of UltiPro is a plus Must be proficient in Microsoft Office (Excel, Word, and PowerPoint) Interpersonal Skills: Excellent written and verbal communication skills Conflict resolution Management experience Excellent customer service skills Ability to handle multiple tasks under tight deadlines Highly motivated and team oriented

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed

GENPACT Process: HRO Job Description: Ticketing Helpdesk, resolving emp queries related to Tax or payrolls. HR Back Office Salary up to 5.00 LPA Experience - 2 to 5 Years Shifts : Only Night Shift - 5 Days working Two-way cab facility Required Candidate profile International Voice Process- Should have good communication skills in English Ready to work in US Shifts

Role & responsibilities Process regular and off-cycle payrolls accurately and on time, including salary payments, tax deductions, and statutory deductions. Manage tax-related tasks, including maintaining tax panels, processing adjustments, handling W-2s, and coordinating with tax agencies and vendors. Ensure compliance through auditing, including pre and post-payroll interface audits, supporting agency/IRS audits, and performing reconciliations. Provide excellent customer service by responding to employee inquiries, supporting HR teams, and maintaining accurate HRIS records. Handle various payroll tasks such as manual check calculations, payment reversals, check distribution, and year-end activities. Preferred candidate profile Bachelor's degree in Accounting, Finance, or related field Hiring for L2(Entry Level)and L3(Mid Senior) roles 1-6 years of payroll processing experience Strong knowledge of payroll tax regulations and compliance requirements Experience with payroll systems Excellent attention to detail and analytical skills Strong communication and problem-solving abilities