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0.0 - 1.0 years
2 - 3 Lacs
Mohali
Work from Office
POSITION : HR Operations Assistant LOCATION : Mohali, India - Night Shifts PEARCE SERVICES is a leading nationwide provider of outsourced operations, maintenance, and engineering services for mission-critical infrastructure including telecommunication networks, renewable energy installations (solar and wind), electric vehicle (EV) charging stations, and large-scale power generation and batteries. With over 1,800 employees, Pearce is a fast-growing leader in its class through continuous innovation and robust growth objectives. Pearce offers innovative, tech-enabled services across our distinctive Pearce Services brand -- each with a strong reputation in their respective high-growth markets. Learn more: www.pearce-services.com SUMMARY OF ROLE The HR Operations Assistant supports state-site HR operations with various tasks involved in the day-to-day activities of an HR department. You should be a sound professional and an individual who likes to take ownership of your responsibilities and is self-motivated with a disciplined, well-organized, and methodical approach to duties and responsibilities. The ability to work in a fast-moving environment with others in multiple disciplines with excellent written and verbal communication skills will be key. DUTIES AND RESPONSIBILITIES Process required documents for Personnel ID Badges as dictated by customer requirements. Interact with personnel for the gathering and handling of confidential information. Accurate and timely processing and follow-up to ensure personnel are eligible for dispatch upon estimated job start date. Other Human Resources related responsibilities as assigned. QUALIFICATIONS and REQUIREMENTS Excellent problem-solving, multi-tasking, communication, emotional intelligence, and interpersonal abilities Strong organizational skills with the ability to take ownership of projects and deadlines, and hold others accountable to deadlines and deliverables The ability to work well both independently and in a team environment, and the ability to interact effectively across the Company Basic Excel Skills, with Intermediate level skills using MS Office Suite overall. Possess excellent written and verbal communication skills. Proactive, customer service-oriented mindset. General education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Previous Human Resources experience is preferred but not required. You may please drop your profile at: jitesh.arora7098@pearce-services.com
Posted 3 weeks ago
1 - 6 years
0 Lacs
Greater Noida
Work from Office
Job Description: Junior HR Operations Position Title: Junior HR OperationsLocation: NoidaJob Summary: We are looking for two Junior HR Operations specialists with a strong HRbackground to join our team. The primary responsibilities include drafting contracts across multiple locations, checking onboarding information, and answering contract-relatedquestions. This role requires a high level of detail orientation, analytical skills, and the ability to apply training across multiple markets.Key Responsibilities: Draft and review contracts for various locations. Check and vet onboarding information for new hires. Respond to questions related to contracts and HR policies. Identify patterns and apply training to improve HR processes. Ensure compliance with company policies and legal requirements. Qualifications: Strong attention to detail and analytical skills. Excellent English communication skills. HR background with experience in contract drafting and onboarding. Ability to identify and correct mistakes. Strong organizational and time management skills. Skills: Proficiency in HR software and Microsoft Office Suite. Excellent problem-solving abilities. Strong interpersonal and communication skills. Ability to work independently and as part of a team. Role & responsibilities Preferred candidate profile
Posted 1 month ago
20 - 23 years
40 - 55 Lacs
Bengaluru
Work from Office
Dear Aspirant, Welcome to [ Resource pro ], a leader in the property and casualty insurance sector. Our mission is to deliver exceptional solutions that safeguard our clients' futures while promoting a culture of innovation and excellence. ReSource Pro Operational Solutions Private Limited, Bangalore About ReSource Pro: About Us: ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence. Headquartered in New York, ReSource Pros global service centers address client operational needs around the clock. Recognized as an industry thought leader and listed as one of Inc. 500/5000 Fastest Growing Private Companies annually since 2009. Over 4,700+ ReSource Pro employees provide dedicated support to more than 370+ insurance organizations, consistently achieving a 97% client retention rate for over a decade. We help you execute your most complex business objectives with solutions designed to boost performance, productivity and profitability. ReSource Pro Operational Solutions Private Limited, Bangalore About ReSource Pro: About Us: Resource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence. Headquartered in New York, Resource Pros global service centers address client operational needs around the clock. Recognized as an industry thought leader and listed as one of Inc. 500/5000 Fastest Growing Private Companies annually since 2009. Over 4,700+ Resource Pro employees provide dedicated support to more than 370+ insurance organizations, consistently achieving a 97% client retention rate for over a decade. We help you execute your most complex business objectives with solutions designed to boost performance, productivity and profitability. Role & responsibilities Lead India's Real-time Service Delivery, Drive Business Growth, and Manage Financial Results Lead direct reports to create an environment for high productivity and employee engagement in India's-time shift. Coach direct reports and team leaders. Build effective talent development practices to develop leaders within and integrate externally hired leaders. Oversee delivery of services, products, and, solutions to clients in line with global quality standards and brand promises. Trouble-shoot service and client management issues with the team and drive high client satisfaction. Uphold information security requirements. Drive significant revenue growth in India real-time shift, and lead collaboration between India and China teams and all U.S. based Business Development and Operations Advisory departments to achieve growth targets. Manage financial results of India real-time shift including appropriate organizational structure, optimal efficiency, and service/product refinement. Lead Strategic Initiatives & Projects and Drive Innovation Define projects and initiatives for Indias real-time shift to revise and adopt ReSource Pro best practices; oversee project execution to achieve desired business results Build infrastructure, policies and procedures, processes, and tools to support the India real-time shift growth, implement the Total Quality System and Account Management Process, and oversee projects and activities that build and support the culture of One ReSource Pro that ultimately drives business results. Preferred candidate profile Minimum Bachelor Degree 20+ years of leadership experience in international Insurance operations Work experience in insurance outsourcing is highly preferred Global work experience is preferred Perks and benefits Best In the Market with variables. Our Values : Passion For Excellence We aspire to the highest standards in all that we do. Service Centric We are motivated by a deep service, building trust through quality, reliability and attentiveness. Teamwork We are here to support each others success. Best Self We challenge ourselves to learn, grow and be the best version of ourselves. Commitment to community We are actively engaged in our communities and committed to giving back.
Posted 2 months ago
4 - 9 years
2 - 7 Lacs
Bengaluru
Work from Office
Greetings!!! We are looking for a HR Operations - US - Global Pharma Company at Bangalore. Position Overview As an HR Operations Specialist, you will manage a wide range of HR functions to ensure efficient and compliant operations. This includes responsibilities in employee lifecycle management, data management, benefits administration, compliance, and HRIS maintenance. You will be the point of contact for employee inquiries and contribute to enhancing HR processes. Key Responsibilities Employee Lifecycle Management : Oversee onboarding, offboarding, and employee transitions to ensure a seamless experience for all employees. HRIS Management : Maintain and update employee data within the HRIS, ensuring data accuracy and integrity. Benefits Administration : Support benefits enrollments, respond to employee benefits inquiries, and liaise with vendors to resolve issues. Compliance and Documentation : Ensure HR compliance with federal, state, and local employment laws. Maintain and organize employee records, policies, and procedures. Payroll Support : Collaborate with the payroll team to ensure accuracy in payroll processing, including employee status changes, tax forms, and deductions. Policy Development and Implementation : Assist in developing, updating, and enforcing HR policies and procedures. Employee Relations : Act as a point of contact for employee inquiries, providing assistance and escalating issues as needed. HR Metrics and Reporting : Generate and analyze reports on HR metrics, providing insights for decision-making. Shift Timings would be - 5:00 PM to 2:30 AM. Interested Candidates Kindly share your updated cv to uma@bvrpc.com
Posted 2 months ago
4 - 7 years
7 - 11 Lacs
Navi Mumbai
Hybrid
The People Services Data administrator provides administrative support for in-country People Services managers in multiple RWS sites around the globe. This role executes routine administrative tasks within the company's HR system, in line with the agreed company processes and standard for such data. About RWS HR Our business is nothing without our people. As part of our global Human Resources team, you will be supporting over 8,000 people, across 100 legal entities in 43 different countries. We have a vibrant and nurturing culture where everyone can learn, grow, and thrive. We also love ideas and exploring new ways of doing things, united by our love of language. Key Responsibilities Executes and administers end-to-end People services in accordance with global processes, and agreed local variations, for a country or region, ensuring dataaccuracy, professionalism, and timelines. Responsible for timely data input, maintenance, and accuracy within the HR systems. Produces required documents and maintain digital personnel files in line with applicable data processing policies and regulations. Delivers in line with agreed Service Level Agreements (SLAs), policies, processes, and standards. Works with other HR team members to maintain consistency of policies, practices, and processes. Works with other stakeholders to continually improve end-to-end HR services and operational services including driving adoptionof self-service at country level. Prepares data extracts and other information for payroll team to process as needed. Carries out other tasks as required to support People Services team. Escalates issues to People Services Country Manager inatimelymanner. Skills & Experience Proven work experience entering, maintaining, and processing accurate data within a business IT application is required. Experience using HR software, such as Microsoft Dynamics 365 HR Solution, is preferred. Proficient using Microsoft Office. Experience prioritizing high volume workload. Strong email and in-person communication skills. Able to handle sensitive and confidential information carefully, with discretion. Able to work proactively, both collaboratively and independently. Demonstrates high caliber time-management and organizational skills. Takes ownership of assigned tasks and sees them through to completion. A college degree is preferred. Life At RWS At RWS, were here for one purpose: unlocking global understanding. As a unique, world-leading provider of technology-enabled language, content, and intellectual property services, we remove the barriers to communication to make global connection possible. Our unrivalled experience and deep understanding of language have been developed over more than 60 years. As we look to shape the future, our ambition is to create a world where understanding is universal for everyone. We work with over 80% of the world’s top 100 brands, more than three-quarters of Fortune’s 20 ‘Most Admired Companies’ and almost all the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific and North and South America. Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors. If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then you’ll love life at RWS. Our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career. In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise. RWS Values Get the 3Ps right – Partner, Pioneer, Progress – and well Deliver together as One RWS . For further information, please visit: RWS RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics Recruitment Agencies: RWS Holdings PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.
Posted 2 months ago
5 - 10 years
10 - 14 Lacs
Navi Mumbai
Work from Office
The Role The Human Resources Team Lead supervises a team of six HR Administrators who provide administrative support to multiple countries. The role ensures the effective and efficient delivery of HR People Services processes. The Human Resources Team Lead works closely with HR regional leadership on proper execution of transactional aspects of HR administration. About RWS HR Our business is nothing without our people. As part of our global Human Resources team, you will be supporting over 8,000 people, across 100 legal entities in 43 different countries. We have a vibrant and nurturing culture where everyone can learn, grow, and thrive. We also love ideas and exploring new ways of doing things, united by our love of language. Responsibilities Ensure that the HR administration team executes and administers end-to-end People Services in accordance with global processes, and agreed upon local variations, for a country or region, ensuring data accuracy, professionalism, and timelines. Manage the HR administration team, including daily stand-ups, coaching, training, and developing team members to ensure the highest level of service delivery and customer satisfaction. Personally responsible for assigned data administration work, requiring timely data input, maintenance, and accuracy within the HR systems. Serve as first point of escalation for the HR administration team during work request escalations, and any HR System challenges that arise. Maintain HR policies and procedures in compliance with legal and regulatory requirements. Ensure accurate and timely processing of HR transactions, such as employee data changes, new hires, terminations, and other forms of HR administration. Collaborate with other HR teams to ensure seamless delivery of HR services. Continuously evaluate and improve HR processes and procedures to ensure efficiency and effectiveness. Work with regional HR leadership to develop and deliver HR metrics and reporting to measure and monitor the effectiveness of administrative services. Identify opportunities and problem areas in service delivery processes, troubleshoot issues and recommend solutions. Drive operational performance and service excellence within the HR Shared Service team and monitor performance of the team against defined performance/quality standards. Carry out other tasks as required to support the People Services team. Escalates issues to People Services Leadership in a timely manner. Skills & Experience: Minimum 5+ years of experience in the same role. Understanding of HR issues, process and procedure together with knowledge of statutory requirements. Experienced knowledge of transactional HR processes and HR Administration. Understanding of Data Protection legislation, its implications, and the need to comply Experience in a customer focused environment, ideally working to SLA's. Experience managing a team and able to demonstrate achievement of performance and efficiency benefits through coaching and people development. Demonstrates high caliber time-management and organizational skills. Strong email and in-person communication skills. Able to work proactively, both collaboratively and independently. Attention to detail. Ability to balance demands and priorities. Experience of problem solving. Ability to proactively identify opportunities to improve the service Able to handle sensitive and confidential information carefully, with discretion. Takes ownership of assigned tasks and sees them through to completion. Proficient using Microsoft Office. HRIS and Talent Acquisition systems experience. Strongly preferred: Experience using Microsoft Dynamics 365 HR solution, iCIMs recruiting software. A college degree is required. Some Key Performance Indicators (KPIs) for This Role Service Level Agreements (SLAs): Ensure that all HR services provided to internal customers, such as recruitment, onboarding, employee data management, benefits administration, and employee relations, meet or exceed the established SLAs. Customer Satisfaction : Measure and enhance customer satisfaction levels within HR by continuously improving processes and services. Process Improvement: Continuously refine HR processes to boost efficiency and enhance quality. Compliance: Ensure adherence to all HR-related laws, regulations, and company policies across all HR shared services. Team Performance: Monitor the HR shared services teams performance, focusing on productivity, work quality, and compliance with company policies and procedures. Data Accuracy: Maintain the accuracy and integrity of employee data within the HR information system and reporting. Life at RWS At RWS, were here for one purpose: unlocking global understanding. As a unique, world-leading provider of technology-enabled language, content, and intellectual property services, we remove the barriers to communication to make global connection possible. Our unrivalled experience and deep understanding of language have been developed over more than 60 years. As we look to shape the future, our ambition is to create a world where understanding is universal for everyone. We work with over 80% of the worlds top 100 brands, more than three-quarters of Fortunes 20 ‘Most Admired Companies’ and almost all the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific and North and South America. Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors. If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then you’ll love life at RWS. Our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career. In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise. RWS Values Get the 3Ps right – Partner, Pioneer, Progress – and well Deliver together as One RWS . For further information, please visit: RWS
Posted 2 months ago
2 - 7 years
3 - 7 Lacs
Hyderabad
Work from Office
Greetings from InfoPeople Corporation!! Location of work: Hyderabad Madhapur Work from the office Work Timings 6:30 PM IST 3:30 AM IST (EST Time zone ) Job Title: US Operations Coordinator/ Administration staff support Job Description: US Operations / Admin staff support to the CEO and company executives, working autonomously and exercising a high level of individual judgment, is responsible for coordinating, overseeing, and performing a wide variety of administrative support activities for the CEO and his team. Serving as one of the primary points for senior-level communications internal and external, you play the unique and highly influential role of a relationship builder. Oversees and/or participates in the coordination, supervision, and completion of special projects and events. Required Skills / Qualifications: Provide timely, efficient administrative support to the CEO. Manage the CEO’s work and personal calendars; this includes heavy scheduling, on a daily, weekly, and monthly basis, ensuring strategic priorities are met. Screen and prioritize the CEO’s incoming internal and external inquiries (email, phone, walk-in). Screens and evaluates incoming and outgoing correspondences and prepares responses as appropriate. Possess and exhibit exceptional attention to detail in all matters. Experience with Social Media will be a plus. Exceptional communication and negotiation skills. Strong multi-tasking and problem-solving skills. Able to function within tight and constantly changing deadlines. Able to maintain highly confidential information. Confident, self-directed/proactive, and collaborative. High energy and naturally entrepreneurial. Able to anticipate needs, respond rapidly to new challenges, and adapt your priorities accordingly. Desire to thrive in a creative, inventive, fast-paced start-up environment, with people who are passionate about their work and mission. Interpersonal – builds relationships and trust. Characteristics: Integrity – open and honest in all interactions. Communication skills - speaks and writes clearly. Facilitation - structures and organizes meetings and discussions. Collaboration skills - works well with others. Initiative - self-starter and finisher Leadership - takes ownership of actions and results. Judgment - acts decisively; requests assistance when needed. Professional - demonstrates confidence and poise. Maturity - deals well with stress and frustration. Experience using desktop applications including MS Office Working knowledge and experience in handling the US Onboarding process along with documentation Benefits we provide:- Good Salary as per market standards Medical insurance (4L) Food - Dinner and Snacks Cab ( Pick and Drop - Only for Female employees) Awards and rewards Yearly salary appraisal depending on performance, Promotions & many more. Please revert with your updated profile to preethy@infopeoplecorp.com
Posted 3 months ago
4 - 6 years
6 - 8 Lacs
Chennai
Work from Office
Key Responsibilities and Duties: The Assistant Manager is responsible for several areas that are key to success for the Prochant, an outsourced billing service in the U.S. healthcare industry. In this role you are essentially play a vital role in the growth of the company. You are responsible for identifying issues in all process and altering the concern department. A deep and thorough understanding of the entire process followed by Prochant production workers in all shifts is a must. Duties include overall responsibility for smooth running of all process simultaneously alerting management of concerns and red flags. In addition, you are responsible for highlighting the requirements to the Manager for leading India Operation and implementing the requirement with the guidance of the manager to meet the short term and long term goal. Finally, you will be responsible personally coach, train and mentor the Senior Team Leaders. Knowledge Skills and Abilities: Exceptional verbal, interpersonal, and written communication skills. Organized, detail-oriented and self-motivated. Ability to juggle multiple responsibilities. Professional presentation skills and confidence when speaking. demonstration of a professional, positive attitude. A strong, working understanding of computers and an ability to self-troubleshoot simple issues. Deep and thorough understanding of Prochant production policies and procedures. Advanced DME industry and DME billing knowledge and experience. Benefits: Salary & Appraisal -Best in Industry Excellent learning platform with great opportunity to build career in Medical Billing Quarterly Rewards & Recognition Program Dinner for Night Shift Upfront Leave Credit Only 5 days working (Monday to Friday) Accelerated career path for exceptional performers. Essential Function : Transition He /She will be go to person (India SPOC) from Chennai operations on transition of all new clients and projects. He/ She should coordinate with the US Operations/Transition team to on-board new clients/projects as per transition methodology best practices. Project Management: Document, update and execute transition project plan to ensure that we meet quality, timeliness, ramp-up and other contractual needs of the clients. Keep accurate tracking of resources and milestone critical items to deliver on the client and business needs. Cost Management: Ensure accurate estimation and modeling of staffing and other resources to manage revenue per head and gross margin targets. Keep a tab on the cost as we execute projects, to deliver on those targets. Communication: Keep stakeholders updated on the high probable and signed-off projects. Take inputs from sales pipeline and other transition meetings to augment plans. Escalate if there are needs that are unmet to deliver on the transition deliverables. Single point of contact for new clients/projects hiring inputs to HR. Monitoring overall responsibility for monitoring all process during transition period Training Responsible for reviewing performance of team members and responsible for conducting training or development opportunities for them. Resource Allocation overall responsible to make necessary changes in staffing based on day or week, TAT expectation and other anticipated events. Communication Addressing Complaints and resolving problems for both employees and clients. Escalate to next level based on severity of the issue. review emails and communicating frequently with the Manager and Account Managers regarding the process improvisation. Process Management overall responsible for managing sub ordinates and ensure the overall process movement is in the right direction as per the requirement of the company, coordinating with the Sr. Team leaders, Manager, Account Managers regarding planning, assigning and directing. Recruitment Inputs Responsible for prioritizing the recruitment coverage with HR team. Domain : US Healthcare - Medical Billing Shift timing :6:30pm 3:30am Salary :Best in Industry Mode Of Interview :Zoom Interview/ Telephonic Interview
Posted 3 months ago
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