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4.0 - 9.0 years
5 - 7 Lacs
Bengaluru
Work from Office
Manage a team of 20-30 members along with ATLs & SMEs Strong in Customer focus, People Management skills Ensure Daily, weekly & Monthly deliverables are seamless Identify areas of Improvement on quality & Efficiency to work with team on the same Daily, weekly & monthly report management Prior experience working for Tax process (US Mortgage ) .
Posted 1 month ago
0.0 - 2.0 years
2 - 4 Lacs
Gurugram
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook. Inviting applications for the role of Process Associate, Wealth Management The objectives of this Genpact operations unit must tie into the overall aims of business. The group seeks to provide a high standard of service for business. The positions operate in a dynamic environment and are well suited to those with strong processing skills and a positive, ‘can do” attitude. The candidate must be willing to work flexible and varying shifts through the year and must react positively, patiently and effectively to calls/emails seeking clarifications, have a customer centric approach in problem solving. You will work for end Customers to enable them to manage their Super account – Opening account, applying contributions, processing withdrawals, maintenance of accounts and reconcile the account. Responsibilities To be able to work well on requests sent by the channels To be quick and detailed in interpreting the request of the customer Work well in the current frame of things & ability to escalate when required Should have a customer focused approach & Attention to detail Good Communication and interpersonal skills required Relationship management ability with internal customers QualificationsMinimum qualifications B. Com Graduate Preferred qualifications Quick Learner & Ambitious Good Excel Skills Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 1 month ago
1.0 - 2.0 years
2 - 3 Lacs
Hyderabad
Work from Office
Job Opening: Mortgage Process Executive Location: Hyderabad Vacancies: 25 Positions Interview Mode: Walk-in (Monday) Experience Required: 6 months to 2 years in Mortgage Process (Mandatory) Compensation: 2030% hike on current CTC Max CTC up to 3 LPA Allowances included Shift & Perks: Day Shift One-way cab provided Immediate joiners preferred Key Responsibilities: Handling end-to-end mortgage processing tasks Ensuring compliance with regulatory guidelines Verifying applicant documentation and loan eligibility Coordinating with internal teams for smooth processing Maintaining accuracy and turnaround time Skills Required: Strong communication skills Attention to detail Ability to work in a team Familiarity with US mortgage process preferred Relevant experience is mandatory. Apply Now Limited Positions Available! share your CV phone No :6300089578 Email id : Sriram.preethi@winborn.in
Posted 1 month ago
0.0 - 1.0 years
1 - 1 Lacs
Jaipur
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook. We are inviting applications for the role of Process Associate - Claims In this role, you will be responsible for Data Entry of Information related to personal details, provider details, invoice information, procedure & impairment codes Responsibilities Validation of information entered by indexer Check & Select accurate Pre-authorization Identify duplicate Claims and take appropriate action Reading & taking appropriate action on Alerts related to Members & providers. Referring case to calling team for further information Looking after Policy & Non-Policy messages Interpreting, analyzing & further investigating the Policy messages on various tools like support point, info site etc. Referring cases to various department like HCS, TMT, Triage after adjudication as and when required Identify Front End Savings by investigating claims to Identify any over charge, ineligible chargers, contract compliance, Provider or Member Fraud Qualifications we seek in you Minimum qualifications Any Graduate except technical Freshers are eligible Preferred qualifications Good knowledge of healthcare & medical terminologies Eye for detail & investigative skills Good interpretation & comprehension skills Proven experience Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 1 month ago
5.0 - 8.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Maintain a working knowledge of US Mortgage Originations closing procedures, federal and state lending laws Interpret state rules, statute laws, federal regulations & investor guidelines and apply them to specific loans Review mortgage loan documents (closing and disclosures) in the loan file Review loan file for compliance with all regulatory and client s guidelines/overlays Audit the file from a closing & compliance standpoint on a daily basis and note any exceptions. Assess risk and review for Frauds and Red Flags Audit closed loan disclosures and signed loan documents Effectively communicate with US based Underwriters/Clients & SMEs to ensure quality output WHAT ABOUT YOU? You have... Ability to obtain and decipher AUS findings (DU and LP) Experience in full origination mortgage processing, loan set up, loan documentation, closing, title, quality assurance, compliance, underwriting, or assisting with conventional first mortgage loan products Experience working with Loan Officers, Borrowers and an active pipeline of mortgage loans.
Posted 1 month ago
1.0 - 5.0 years
4 - 8 Lacs
Gurugram
Remote
As Mortgage Underwriter you will be verifying loan applications and reviewing all 4 C’s, evaluating risks, and making loan eligibility decisions Need 1+ year of mandatory experience in US Mortgage 5 Days working 4 C’s Contact @ Ishita - 9529411055
Posted 1 month ago
5.0 - 7.0 years
3 - 7 Lacs
Pune
Work from Office
REF71669U - US Mortgage Underwriting - Deputy Manager (7+ years) - Operations - Pune Full Job DescriptionPosition Summary:This position entails a unique set of key duties and day-to -day tasks; would involve a relatively high degree of responsibilities for the business and other stakeholders. The Deputy Manager is responsible for managing the day-to-day operation of the department to include the processing, underwriting, closing, disbursing and servicing. The Deputy Manager will work closely with other teams to ensure successful alignment to goal achievement. The job holder is expected to have deep understanding of US residential mortgage underwriting function. Responsibilities: Overseeing functions within the teams to assure consistency and accuracy. Supervises and expedites the workflow by assigning the personnel necessary to meet schedule requirements. Monitors production levels and makes necessary adjustments to ensure a smooth workflow at a maximum output. Provides responses and information to higher management and onshore partners To ensure team meets daily SLA, production and qualify requirement Establish peer-to-peer relationships with in the team Ensure complete, transparent and frequent communication with the team and other stakeholder Adhere to the communication plan and rigor as agreed with the business To coach and provide feedback to team members and front line managers who are not meeting their targets or meeting the threshold To help team members to resolve queries and provide floor support. To identify process gaps and suggest improvement measures. Maintain confidentiality of all customer and employee information Respond positively to feedback and redirection Fully utilize systems, tools, training, and resources provided to maximize potential Assist other departments as needed Qualifications Education: Bachelors in any stream.Experience: 5-7 years increasingly responsible experience in US Mortgage underwriting Knowledge/Skills/Abilities: Experienced mortgage professional with 5-6 years experience in underwriting with 2+ years experience in team management thorough knowledge of functional area and department processes. Has working knowledge of real estate lending criteria and federal, state, and agency compliance Has 3-5 years experience of team management Thorough knowledge of functional area and department processes. Has working knowledge of real estate lending criteria and federal, state, and agency compliance Can multi-task and manage time efficiently Has strong organizational skills, attention to detail, and basic Microsoft Office skills Good analytical and problem-solving skills. Strong organization and verbal and written communications skills. Highly adaptive and open to changes as the organization grows and its needs evolve.
Posted 1 month ago
2.0 - 6.0 years
3 - 8 Lacs
Pune, Gurugram
Hybrid
Requirement: -College graduate - Minimum 2+ years of experience in US title insurance industry - Knowledge of title review/pre-closing/underwriting - Specific understanding of Title commitments & preliminary title reports, Proformas, Judgements & liens, Open mortgages & payoffs Experience of Reviewing public records, Deed and chain of title review ,Tax review, Endorsements (ALTA and state specific) Preferred candidate profile - Excellent verbal and written communication skills required. Must be comfortable communicating via emails and phone calls with US title & escrow companies, internal operations teams, and lenders; - Experience with multi-asset transactions preferred; - Some experience in real estate and mortgage industries; experience with commercial real- estate transactions a plus; - Strong Microsoft Office suite skills; - Ability to multi-task throughout the day; - Excellent attention to detail and ownership of work; - Must promote a positive environment and be a team player; - Must be able to work night shifts (US working hours).
Posted 1 month ago
4.0 - 8.0 years
1 - 5 Lacs
Pune
Work from Office
Role & responsibilities Loan File Reviews : Conduct detailed reviews of mortgage loan files to ensure all documentation is complete and accurate Verify that all relevant loan closing conditions have been sufficiently met and that file complies with company policies and regulatory requirements Compliance and Accuracy Checks : Ensure compliance with federal and state regulations, including RESPA, TILA, and CFPB guidelines Confirm that all closing costs, fees and loan terms are correctly documented Ensure pre- and post-closing documentation is complete, accurate, and complies with regulations Risk Assessment : Perform quality control checks to prevent significant compliance findings and ensure the integrity of the loan closing process Promptly identify and report any pre- and post-closing issues or discrepancies that may arise Communication and Training: Communicate findings and feedback clearly and concisely to relevant loan parties Identify and assist with training opportunities pertaining to quality reviews and communicate with Management to implement such needed sessions Must be able to fulfill the role of subject matter expert for the team and scope assigned Required Skills: Attention to Detail : Ensure all information is accurate and complete Organizational Skills : Manage multiple loan files and tasks and be able to adapt to constant modification of the workflow Communication Skills : Must demonstrate impeccable written and verbal communication skills Time Management Skills : Able to manage time effectively in a fast-paced environment with emphasis on quality Analytical Skills : Able to interpret policies and guidelines and problem solve while analyzing customer and loan documentation Computer Proficiency : Proficient use of quality control software and tools, and navigation in a paperless environment through multiple systems and applications with ease Required Experience 5+ years Current Mortgage Closing Experience: Extensive understanding of mortgage department processes, and understanding of entire mortgage life cycle, particularly processing and closing procedures, RESPA and TRID Minimum 2 years Closing QC Experience: Understanding of closing requirements and guidelines for FHLMC and FNMA for both purchase and refinances, HELOC preferred.
Posted 1 month ago
3.0 - 6.0 years
4 - 5 Lacs
Mumbai
Work from Office
Job Title: US Healthcare Voice Support Company: Sembridge Location: Supreme Business Park, Hiranandani Powai, Mumbai Job Type: Full-time About Us: We're a leading BPO company providing exceptional customer service to our clients in the US healthcare industry. We're looking for talented individuals to join our team as US Voice Support Representatives Job Description: - Provide top-notch customer service to our US clients. - Respond to customer inquiries and resolve issues in a timely and professional manner. - Work in a fast-paced environment with a focus on quality and efficiency. Requirements: - Excellent communication skills (B2 Low and above). - Minimum HSC Pass. - Freshers and candidates with International BPO experience (6 months+) welcome to apply. - Ability to work in rotational night shifts. What We Offer: - Competitive salary (up to 41k based on International BPO experience). - Guaranteed Transportation facilities available(if required). - 5-day working | 2 rotational weekly offs. - Opportunities for growth and development in a dynamic and supportive environment. Please submit your resume to the following number or email : Contact - Pawanraj Saluja/Komal Jha - 86556 83803 Email - Psaluja@sembridgeindia.com & Kjha@sembridgeindia.com
Posted 1 month ago
0.0 years
0 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Opening in Customer Services Voice Process Job Location Thane 24*7shift with 2 off Hsc Graduate 1yrs Experience required Need Excellent communication Immediate Joining HR / VNA / OPS -Virtual Interview Hr Sujata - 7738115585
Posted 1 month ago
2.0 - 5.0 years
2 - 4 Lacs
Pune, Chennai
Work from Office
Requirements: 2+ years of current experience in Financial Services with Loan Processing experience preferred Knowledge of processing, underwriting and closing procedures Excellent customer service and communication skills Detail oriented and excellent organizational skills Able to prioritize multiple competing tasks and manage time effective in a fast paced environment Problem-solver with strong analytical skills Adheres to directives, procedures and standards Ability to work in a paperless environment Computer proficiency including Microsoft Office Product Suite Candidates must be available to work outside of normal business hours when necessary Ability to obtain NMLS-MLO Licenses preferred
Posted 1 month ago
2.0 - 5.0 years
4 - 6 Lacs
Gurugram
Hybrid
BSI Financial Services is looking for a Quality Assurance Specialist who will be responsible for monitoring, inspecting and proposing measures to correct or improve an organization's final products in order to meet established quality standards. What You Will Do Provides quality assurance with direction and guidance necessary to maintain compliance. The primary purpose of these reviews and monitoring is to ensure that executed work is completed in accordance with the established controls and regulatory requirements. Conducts the daily, ongoing quality assurance/control function, including escrow, monetary, loan default, and customer service activity reviews. Reviews, manages, and facilitates remediation (as required) for all monitored processes. Manage SQL illogical condition dashboard to clear all data integrity issues found. Applies knowledge of and remains current on all guidelines. Responsible for meeting legal requirements and following internal policies. Prepare monthly summary reports for various reviews conducted. Trends data, as necessary, to identify areas for potential improvement. Demonstrate collaborative leadership and cross-department communication and coordination. Responsible for communications with auditors and researching findings. Assures adherence to company policies and procedures and federal and state regulatory requirements. Provides cross-functional support to other areas of the department and the Bank where service or assistance is needed. Performs other duties as assigned. What Were Looking For Ability to think analytically, understand the business, perform analysis and communicate effectively. Demonstrated ability to take initiative and follow through on projects Collaborates effectively with inter-departmental teams, related to loan boarding, to achieve organizational goals Exhibits strong verbal and written communication skills, Excellent interpersonal skills Strong Mathematic/Analytical Skills An associate’s degree or higher or 2 years minimum related work experience What’s in it for you? Competitive compensation and full benefits package include medical, dental, and vision. 100% company-paid life insurance and disability coverage! 401K with company matching! 17 days PTO (increases with tenure) and 9 company paid holidays! Professional but fun, casual work environment and great team culture!
Posted 1 month ago
3.0 - 5.0 years
5 - 7 Lacs
Noida
Work from Office
Role based in BSv organisation. Leveraging deepening knowledge of one or more R2A processes (record, report, analyze etc), Record to Analyze Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They support the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their domain expertise means they are responsible for processing non complext to complex transactions, resolving the standard process related issues, preparation and finalization of the period and close activities and reporting (including the interactions with Clients Financial Controllers) and performing the reconciliations. - Grade Specific Entry and mid-Junior level in a Finance Administration roleStrong team player with the ability to build good relationships with their stakeholders.Able to act on own initiative with regular supervision. Understands when to seek guidance/escalateSupports experienced Finance specialists delivering progress reporting, task management and documentation for Finance activity Skills (competencies)
Posted 1 month ago
5.0 - 8.0 years
0 Lacs
Bengaluru
Work from Office
Role: Vendor Manager Title & Closing Location : Bengaluru | Night Shift Hire and manage abstractors and attorneys Maintain vendor SLAs and quality Handle escalations Strong U.S. Title knowledge preferred Health insurance Provident fund
Posted 1 month ago
2.0 - 7.0 years
2 - 4 Lacs
Pune, Chennai
Work from Office
Role & responsibilities 2+ years of current experience in Financial Services with Loan Processing experience preferred Knowledge of processing, underwriting and closing procedures Excellent customer service and communication skills Detail oriented and excellent organizational skills Able to prioritize multiple competing tasks and manage time effective in a fast paced environment Problem-solver with strong analytical skills Adheres to directives, procedures and standards Ability to work in a paperless environment Computer proficiency including Microsoft Office Product Suite Candidates must be available to work outside of normal business hours when necessary Ability to obtain NMLS-MLO Licenses preferred For more details share your update cv- ta122@matrixhrservices.com
Posted 1 month ago
1.0 - 5.0 years
2 - 4 Lacs
Gurugram
Hybrid
Job Title/Designation Process Associate/Sr. Process Associate- Collateral Management (US Mortgage) Exp - 2-3 years’ experience in US Mortgage Shift - 4 PM to 1AM (5 days working) L ocation –Gurgaon Summary/Objective The Collateral Management Specialist ensures accurate management and documentation of mortgage loans and mortgage-backed securities. The role involves reviewing and processing collateral documentation, maintaining compliance with federal regulations, managing risk, and collaborating with stakeholders like loan originators, investors, and internal teams. Key Responsibilities: 1. Documentation: Verify and process loan documents, including notes and titles, ensuring completeness and accuracy of documents as per state/ federal law and investor guideline. 2. Tracking & Reporting: Maintain records of collateral assets, monitor movements, and generate reports on discrepancies. 3 . Compliance & Risk Management : Ensure adherence to mortgage regulations and resolve collateral deficiencies. 4. Collaboration : Coordinate with stakeholders to resolve issues and align processes. 5. System Improvement: Utilize and enhance collateral management systems and processes.4 Essential Functions Perform tasks as per the defined guidelines. Gather pertinent information from documents Search for required docs in internal system and in public records and reach out to external parties as needed Follows up with vendors attorneys, prior servicer, onboarding team for pending documentation. Email Communication with US team, Vendor, investor and prior servicer as per process requirement Reviewing & Documents as per the process requirements. Competencies/Skill Communication skills – Effective verbal and written communication Must be able to work in a team environment Analytical ability - Eye to detail (Should be able to handle large data) Quantitative skills – Good with numbers MS Excel – should be at least intermediate level. Education and Experience Must be a graduate 2-3 years of US Mortgage (Servicing) experience is must. Fair knowledge of FNMA/GNMA/FHLMC guideline will be an added advantage. Knowledge of Fiserv/LoanServ/Sagent system Knowledge of Collateral management function will be an advantage Knowledge of Collateral document ( Deed, Mortgage Note, Allonge, Assignment, Title Docs Etc.). Knowledge/experience of post closing/origination
Posted 1 month ago
1.0 - 4.0 years
2 - 3 Lacs
Hyderabad
Work from Office
Hi, We have vacancy for US and UK mortgage - Excellent communication required. ~ Candidate must be have experience into mortgage at least 3 months. ~ Excellent communication is mandatory ~ 5 days work 2 days fixed off ~ Shift timings 2pm to 11pm ~ Experience needed. ~ Max sal 3lpa ~ Both way cab provided (within 20kms) ~ Immediate joiner only. They need Excellent communication candidates Pls call Vishnu priya 9962064796 for more info. Thanks, Priya 9962064796
Posted 1 month ago
4.0 - 6.0 years
18 - 20 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
Position Business Accountability: Ensuring smooth function of policies to be serviced. Floating RFQ to insurers & negotiate best premium from them to meet clients expectations. Preparing Due Diligence report wherever necessary. Negotiation with insurers on premium quotes & Terms specially in big & medium sized proposals. Ensure submission of QCR within TAT. Update Compass regularly. Preparing service presentation based on the coverage's shared by RM. Generating weekly MIS about the pending claim and sending it to clients in the format defined. Relationship with key line people in the insurance companies Entertain (addition deletion & other) endorsement request received from client & sent to insurer for endorsement. Maintain RFQ tracker. Quality Control of Policy Documents of RFQs. Quality check of policies issued & ensure for minimum errors. Core Capabilities (Knowledge, Skills, Additional Behaviors) Strategic understanding of business. Quantitative skills. Ability to manage multiple tasks in a high-pressure environment. Education & Experience: Liability placement experience (preferably over 3 to 6 years) in Insurance Broking. University degree (mandatory) with an appropriate insurance qualification preferred. Should have a good network and relationship with the PSUs and the private players. Location : mumbai suburbs
Posted 1 month ago
0.0 - 5.0 years
1 - 2 Lacs
Mumbai
Work from Office
SUMMARY Job Opportunity: Banking Operations Process Executive About the Client: Our client is a CMMI level 4 company, a global IT solutions provider specializing in delivering simple and scalable solutions to address complex business problems. With a team of over 1,500 staff, they offer technical and domain expertise across multiple platforms and industries to help enterprise companies drive productivity, efficiency, and maximize their technology investments. Job Description: Updating and maintaining customer account information in client applications. Handling the Bank's branch requests and nurturing relationships. Addressing ad-hoc requests and escalations in a timely manner. Reviewing and completing daily work inflow from commercial bankers, bank customers, and prospects. Demonstrating willingness to learn with limited training and possessing complete knowledge of unique client databases/applications. Meeting/exceeding customer SLAs/expectations in terms of quality & TAT. Requirements Requirements: Any graduate with 0 to 6 months of work experience in the international banking industry. General awareness of international banking products and services. Willingness to work night shifts (6 PM IST to 4 AM IST) No rotational or day shift. Location Mumbai. On-site work. Attention to detail.
Posted 1 month ago
1.0 - 2.0 years
5 - 7 Lacs
Bengaluru
Work from Office
Role: - Team Leader Location: - Bangalore YEARS OF EXPERIENCE: - 4+Years Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and meet customer expectations. Role and Key Responsibilities: Responsible to lead, mentor, and manage responsible lending team, Underwriters, provide guidance and support to achieve individual and team goals Conduct regular performance evaluation and provide constructive feedback to the team members Review and approve responsible lending or underwriting decisions made by the team-members, ensuring accuracy and compliance with policies and regulatory requirements. Handle complex responsible lending or underwriting cases and make decisions on high value or high-risk applications. Monitor and manage teams workflow ensuring timely completion of applications processing or auditing Establish and maintain quality assurance standards for the processes. Conduct regular audits and reviews of responsible lending or underwriting files to ensure compliance and identify areas of improvement Identify the areas of process improvement and implement best practices to enhance efficiency and accuracy in the process. Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) and financial expectations Collaborate with other departments to streamline the process and improve overall operational effectiveness Address any discrepancies or issues promptly and implement corrective actions as needed. Build and maintain strong relationships with internal and external stakeholders clients Prepare and present regular reports on team performance, underwriting metrics, and KPIs to all stakeholders Analyze data to identify trends, risks and opportunities for improvement. Develop and implement action plans based on insights Promote the Concentrix values through both behavior and attitude, including being an advocate for team members. Key skills & knowledge: Associate's degree in related fields with two to four years of relevant experience in Banking, Finance or related field and with a minimum of 12 months in a leadership role. Experience in managing voice teams is mandatory with knowledge in dialer, CMS etc Strong knowledge of Mortgage Underwriting or responsible lending principles, policies and regulations. Proven track record of effectively leading and developing a team. Excellent analytical, problem solving, and decision-making skills. Highly motivated individuals with skills to develop and coach team members to achieve performance expectations Ability to work under pressure and meet tight deadlines. Strong communication skills, both written and verbal. Ability to mentor, coach and provide directions to team members. High attention to detail and strong organizational skills. Willingness to work in a flexible schedule 3 am login. Educational Qualification: Graduate / post-graduate. Disclaimer: 'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for recruitment, processing or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letterhead with authentic signatures of appropriate Concentrix authorities.
Posted 1 month ago
5.0 - 9.0 years
13 - 17 Lacs
Pune, Jaipur, Bengaluru
Work from Office
: The Branch Operations Analyst is responsible for ensuring timely, complete and accurate processing of relevant information, including performing all relevant controls within own area of responsibility. They undertake time critical, complex or regulated tasks and must ensure the timely escalation of operational, regulatory and other risks to the line manager and functional leads as appropriate. The Branch Operations Analyst may also be responsible for building and managing relationships with the front office and other internal and external parties at an appropriate level, in particular around the more time critical, complex or regulated tasks. We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 1 month ago
2.0 - 5.0 years
2 - 5 Lacs
Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)
Work from Office
Desired Candidate Profile 2-5 years of experience in Loan Servicing or Credit Underwriting (US Mortgage). Strong understanding of Construction Loan, Escrow, Loss Mitigation, and Residential Underwriting concepts. Proficiency in managing multiple tasks simultaneously while maintaining attention to detail. Excellent communication skills for effective collaboration with cross-functional teams.
Posted 1 month ago
2.0 - 7.0 years
2 - 7 Lacs
Hyderabad
Work from Office
Hiring for Commercial lending (SME/SPE) Location - Hyderabad (No relocation) Timings - US Night shift Mode - Work From Office Notice Period - Immediate - 15 Days Joiners only SPE - Upto 5 Lpa SME - Upto 7.5 Lpa SPE - 1.5 +yr exp in Commercial lending, Loan syndication & Us mortgage SME - 4+yr exp in Commercial lending, Loan syndication & Us mortgage Interested Candidates contact HR Dinesh@ 8655512320 dinesh@careerguideline.com
Posted 1 month ago
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