3 Us Customers Jobs

We are looking for a US Payroll & Benefits Integration Specialist with strong experience working with US customers in domains like Benefits, Payroll, or Workforce Management (WFM) . The role requires deep understanding of federal payroll laws, retirement plans, COBRA, benefit file formats (834 EDI), and open enrollment processes . Key Responsibilities Work on integrations for US Payroll, Benefits, and WFM systems . Manage benefit file processing with vendors (formats: 834 EDI, Fixed Width, Delimited ). Support US retirement plans such as 401K, 403B, 457 . Handle COBRA eligibility and coverage for employees affected by qualifying events. Assist during Open Enrollment cycles, ensuring accurate configuration, testing, and reporting. Collaborate with clients and internal teams to deliver integration solutions on time and within budget . Ensure compliance with IRS, federal payroll regulations, and US tax reporting requirements . Qualifications 3- 7 years of professional experience in US Payroll / Benefits / WFM / HCM Integrations . Strong knowledge of US Payroll compliance including W2, FLSA, FUTA, multi-state tax laws . Hands-on experience with 834 file format and vendor benefit file testing . Good understanding of retirement plans (401K, 457, 403B) and COBRA regulations . Excellent analytical and Excel/data manipulation skills. Strong communication and client-facing experience. Education: B.Tech / MBA / MCA / Graduate with relevant domain expertise . Why Join Us? Work with leading US clients on Payroll & Benefits integration projects. Exposure to federal law compliance, COBRA, open enrollment, and multi-state payroll taxation . Opportunity to enhance consulting expertise in HCM & Workforce Management domains . Be part of a collaborative, growth-oriented team with a people-first cultur

Your contributions to the organization's growth include: People Management Responsibilities: - Providing leadership and strategy to the Non-ERP Applications team. - Recruiting and developing people in close collaboration with the matrix manager. - Developing and maintaining functional and personal competencies of the team, such as solution design, change management, bug fixing, and daily support. - Representing the team perspective within various key areas of the organization, such as the GSC, Global Architecture, Business Process Ecosystem, User community, relevant Boards, and Projects. - Establishing strong working relationships with key business stakeholders and understanding segment business models. - Applying industry best practices around demand management, change management, and agile operations to contribute to an efficient operating model. - Setting up and monitoring the operating rhythm and collaboration within the team. - Overseeing and monitoring team delivery. - Reviewing, securing, and monitoring operational performance in collaboration with functional managers. - Providing constructive feedback to team members and creating career development plans. - Identifying training needs and growth opportunities for the team. - Motivating and inspiring team members. - Ensuring effective integration of new hires into the company culture. - Managing time and leave management effectively. Functional Inhouse Consultant Responsibilities: - Defining, designing, implementing, and maintaining the functional application assigned to you. - Tracking upcoming changes and ensuring application availability. - Gathering business requirements and providing an implementation concept. - Understanding and promoting the Technology Roadmap, translating it into an implementation roadmap of new features into the Burckhardt environment. - Autonomously executing Change Requests and small change projects. - Supporting testing with business users. - Providing user training and creating IT training documents. - Documenting customizations and developments technically. - Optimizing applications for optimal performance and usability. - Supporting the cloud adoption to Azure roadmap and defining non-functional requirements for the digital solutions portfolio. - Providing governance of business solutions according to Burckhardt's architecture principles. - Supporting solution architects in connecting other applications to the Technology stack. - Providing 2nd level support and participating in cross-functional project coordination. Expertise Required: - Bachelor's or Master's degree in Computer Science, Information Technology, or related field. - Minimum of 5 years" experience in application management; 10 years" experience preferred. - Ability to understand business processes and provide support. - Proficiency in project management. - Experience working with EU or US customers. We Offer: - A free culture that encourages employees to engage in various activities of their interests. - Flexible working models to balance private interests with work. - Employee Connect, Engagement events, and feedback culture for continuous improvement. - Performance and appreciation awards. - Sports activities and Klib Library for energizing employees. - Commitment to diversity and inclusion. - Environmentally conscious initiatives with GreenCo Gold and various ISO certifications. - Aspiration to be a Great Place to Work, offering an enticing career opportunity.,

This is an exciting and unique opportunity for a strong customer service aptitude professional to join a highly entrepreneurial, collaborative organization that is looking to become a leader in the Human Capital Management (HCM) space. The ideal candidate will have garnishment administration experience with HCM or HRIS systems, with great exposure to time and attendance solutions and hardware. Responsibilities: Balancing and controlling earnings and deduction totals, calculating and preparing general ledger entries, inspecting automated system output such as registers and standard reports, determining and correcting out-of-balance conditions. Adjusting customers system setup according to new customer requirements or plan changes. Ensure excellent incident management skills while documenting all customers transactions in our CRM application (Salesforce). Qualifications: A self-motivated individual with BCA will be preferred from an accredited four-year institution. Excellent written and verbal communication skills with a technical background. Important level of integrity, a strong sense of confidentiality, and customer service mentality. Should have prior experience handling US, Canada, and UK-based customers. Ability to work under pressure and rotational shifts. Desired Qualifications: Outstanding problem solving and analytical skills. Working in ASO/Human Resources outsourcing experience a plus. Diversity, Equity and Inclusion Program/Affirmative Action Plan: We have transformed our company into an inclusive environment where individuals are valued for their talents and empowered to reach their fullest potential. At PrismHR, we strive to continually lead with our values and beliefs that enable our employees to develop their potential, bring their full self to work, and engage in a world of inclusion. Ensuring an inclusive environment for our employees is an integral part of the PrismHR culture. We aren't just checking a box, we are truly committed to creating a workplace that celebrates the diversity of our employees and fosters a sense of belonging for everyone. This is essential to our success. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about our roles but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for these open roles or other open roles. We particularly encourage applicants from traditionally under-represented groups as we seek to increase the diversity of our workforce and provide fair opportunities for all. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers. Privacy Policy: For information about how we collect and use your personal information, please see our privacy statement available at https://www.prismhr.com/about/privacy-policy. PrismHR provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at PrismHR: taglobal@prismhr.com. Please indicate in the subject line of your email that you are requesting accommodation. Only candidates being considered for a position who require an accommodation will receive a follow-up response.,