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5 - 10 years
6 - 9 Lacs
Gurugram, Delhi / NCR
Work from Office
Min 5+yrs exp in OTC collection(B2B collections) 2 yrs team handling exp required Oracle/SAP 5 days ,us shifts Virtual interview Gurgaon Call Garima-8383973628 Garimaimaginators@gmail.com
Posted 3 months ago
- 5 years
4 - 6 Lacs
Noida
Work from Office
Job Title: Soft Collections Specialist U.S. Banking Click Here To Apply https://wa.me/917678370584 Location: iEnergizer, A37, ENTRY Gate No. 2, NOIDA Sector 60 Salary: 40,000 50,000 CTC Job Type: Full-time Shift: 24x7 (Rotational) Cab Facility : Not available (Candidates must arrange their own travel/can relocate to nearby locations within 10 kms diameter) Job Summary: We are hiring Soft Collections Specialists for a U.S. banking process. This role involves customer-focused collections, where you will assist clients in resolving overdue payments through professional and empathetic communication. Key Responsibilities: Contact customers with overdue accounts via phone - outbound & inbound Offer solutions and assist in bringing accounts current. Negotiate and arrange payment plans while ensuring compliance with U.S. banking regulations. Maintain accurate records of all customer interactions. Escalate complex cases as needed. Eligibility Criteria: Excellent communication skills in English (mandatory). Freshers (graduates and undergraduates) are welcome. Candidates with documented work experience in any field can apply. Must be ready to work in a 24x7 shift environment. Only immediate joiners will be considered. Contact person : HR POOJA/ 7678370584 Walk In Interview details: Address: (Nearest Metro Station: Noida -59) Address: iEnergizer, A37, ENTRY Gate No. 2, NOIDA Sector 60 Time and date: Monday- Friday 2pm sharp Documents Needed: Keep your Aadhar and resume close at hand. Your offer letter, experience letter, and supporting documents for the last three months' pay are all in a PDF file. *AVOID Bringing a Laptop*
Posted 3 months ago
1 - 5 years
3 - 5 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon/Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate/UG With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Rotational Shifts 4: Customer Support 5: 5 Days Working 6: Max 5.8 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred
Posted 3 months ago
8 - 13 years
8 - 18 Lacs
Gurugram
Work from Office
Must be from Oil & Gas- Manager & Senior Manager NEED ONLY CANDIDATES WITH CORE O2C PROFILE BOTH SHOULD HAVE EXPERIENCE INTO TEAM HANDLING Manager 8+ Years of EXP Upto = 13 LPA Senior Manager 10+ Years of EXP Upto = 18 LPA US Shifts / WFO Required Candidate profile Must have:- O2C Exp Handling Large Teams Must be from Oil & Gas WhatsApp Resume to Karan - 8700317787 ( DONT CALL ) & Mention O2C Collections OIL & GAS
Posted 3 months ago
1 - 6 years
3 - 5 Lacs
Noida
Work from Office
We're hiring in bulk Position international sales executive Min 1 year international Sales experience must only in Voice Only Good Comms is must Salary upto-35k + incentives Call/Whats app 8586855659 / 7304172331
Posted 3 months ago
1 - 5 years
3 - 5 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon/Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate/UG With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Rotational Shifts 4: Customer Support 5: 5 Days Working 6: Max 5.8 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred
Posted 3 months ago
- 5 years
2 - 4 Lacs
Noida, Greater Noida, Delhi / NCR
Work from Office
**Interested candidates Please share their resumes jaya.kumari@provana.com ** Job Location: Noida Sector-2 Salary up to: 32K - 40K (in hand) + PF + 8K allowance (5K Travel Allowance + 3K Attendance Bonus) Mode: WFO Incentives + Meal+ OT 5 Days Working (with 2 rotational Week offs) Requirements: • Graduate/Undergraduate can apply. • Minimum 6 months experience for US 1st/3rd party / legal collections • Should be willing to work in US Shifts • Excellent verbal / written communication skills You will be responsible for • Responsible for interacting with the customers of our clients over the phone, web and voice- mail. • Planning the course of action to fully recover outstanding debt from the customers. • Updating the data and the information about the clients in the respective CRM systems. • Scheduling the payments with the debtors. Please share your resume on WhatsApp at 7303866727.
Posted 3 months ago
1 - 6 years
3 - 5 Lacs
Noida, Gurugram
Work from Office
Dear Aspirant, We're hiring for international sales executive Min 1 year international Sales experience must only in Voice Only Good Comms is must Night shift Salary upto-35k + incentives Call/Whats app Cv 7304172331
Posted 3 months ago
2 - 4 years
3 - 5 Lacs
Thane
Work from Office
Identifies delinquent accounts, works with customers to facilitate receivables, assists clients in resolving questions and problems with invoices. Collaborate with the Client Services Dept to settle collections issues & finalize credit/debit memos. Required Candidate profile Graduate with 3-4 years of collections experience Must have Workday experience Good Communication Must be comfortable with US Shift
Posted 3 months ago
4 - 9 years
4 - 9 Lacs
Noida, Greater Noida, Delhi / NCR
Work from Office
Roles and Responsibilities Lead a team of collection agents in achieving monthly targets and KPIs. Monitor and evaluate individual and team performance using key metrics. Provide coaching, feedback, and training to enhance performance and ensure compliance. Handle escalated calls and resolve customer issues effectively. Generate performance reports and deliver regular updates to management. Ensure adherence to company policies, regulatory standards, and client expectations. Collaborate with quality assurance and operations teams to improve processes and efficiency. Requirements: Minimum 2 - 3 years of experience in US Collections (Voice Process), with at least 1 year in a team leadership role. Excellent verbal and written communication skills in English. Strong understanding of FDCPA and other US collections regulations. Proven track record in team management and achieving targets. Ability to work in a fast-paced, target-driven environment. Proficiency in MS Office and call center tools/software. Preferred Qualifications: Experience with third-party collections (B2C or B2B). Prior experience working with US clients. Leadership training or certification is a plus. Interested candidates can share their resume to Sadhika at 9811174195.
Posted 3 months ago
1 - 3 years
3 - 4 Lacs
Thane
Work from Office
Role & responsibilities : Candidate will be responsible for making daily international (US) calls for Debt recovery Process/Debt collections Process. This needs excellent English Communication skills. Preferred candidate profile : Candidate with latest experience in International Telecalling profile will be only considered.
Posted 3 months ago
1 - 6 years
3 - 6 Lacs
Noida, Greater Noida, Delhi / NCR
Work from Office
**Interested candidates, please share their resumes on varsha.sahu@provana.com ** Job Location: Noida Sector-2 Salary up to: 32K - 40K (in hand) + PF + 8K allowance (5K Travel Allowance + 3K Attendance Bonus) Mode: WFO Incentives + Meal+ OT 5 Days Working (with 2 rotational Week offs) Requirements: Graduates/undergraduates can apply. Minimum 6 months of experience for US 1st/3rd party / legal collections. Should be willing to work in the US Shifts Excellent verbal / written communication skills. You will be responsible for: Responsible for interacting with the customers of our clients over the phone, web, and voicemail. Planning the course of action to fully recover outstanding debt from the customers. Updating the data and the information about the clients in the respective CRM systems. Scheduling the payments with the debtors. Please share your resume with us on WhatsApp at 7752899316.
Posted 3 months ago
1 - 6 years
3 - 4 Lacs
Hyderabad
Work from Office
Urgent hiring for International Voice Process...! Mention "Reference Banani" on your resume when you come for walk-in interview.. Contact HR - 7044219047 Email - banani.karmakar@marketstar.com Job Description: Role: International voice process (Account Strategist.) Experience: Fresher to Experience. CTC: 3LPA to 4.5LPA Flexible to shifts Two-way cab facility Incentives Night shift allowance Key Responsibilities & What will you need to succeed in this role? -Listen to the call effectively and comprehend the implicit & explicit ask of the customer. Able to convince, provide short & long term solutions aligned to the customer's business goals. -Build rapport with the customer and maintain rational/neutral communication. Handle objections and continue the conversation to a productive outcome. -Basic understanding of data/leads aligned for effective utilization of same and analyzing customer behavior to moderately change the sales pitch according to the requirement. -Leverage existing and new relationships with current accounts to grow revenue in strategic product areas. -Develop and execute a strategic plan for your book of business leveraging the client's various tools and processes for book segmentation and engagement. -Develop and maintain subject matter expertise on client's marketing solution offerings. -Be an expert at translating their marketing goals and objectives into actionable strategies on the client's marketing platform. -Provide updates to the management team on your pipeline and sales forecast objectives and key results. -Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. -International Voice LOB Experience including using of Dialers for OB Calls. Exceptional written & verbal communication skills. -Agility. -Ability to multitask & Collaborate. -Customer centricity. -Objection Handling. Stakeholder Management. Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to people.success@marketstar.com immediately Regards, Banani Karmakar 7044219047 banani.karmakar@marketstar.com
Posted 3 months ago
4 - 9 years
7 - 12 Lacs
Noida
Work from Office
Role & responsibilities Manage end-to-end OTC collections activities for insurance clients/accounts. Follow up with insurance companies or third-party payers on unpaid or underpaid invoices/claims. Reconcile accounts receivable and ensure timely posting of cash, adjustments, and write-offs. Investigate and resolve payment discrepancies, denials, and short payments. Work collaboratively with internal stakeholders (Billing, Customer Service, Finance) to resolve issues. Maintain accurate records of collections activities, disputes, and resolutions. Generate and analyze aging reports to prioritize collection efforts. Ensure compliance with industry standards and HIPAA regulations. Meet or exceed monthly collection and DSO (Days Sales Outstanding) targets.
Posted 3 months ago
2 - 7 years
2 - 5 Lacs
Chennai
Remote
Hi Connections, Hiring Senior Collections Specialist Work From Home Key Skill: Collections, Good Communication, International Voice Mandatory Skill: Good Communication, Graduate, Open to shifts Minimum : 2 years exp in Collections Preferred Location: Tamil Nadu, Bangalore, Hyderabad, Bhopal, Mumbai, Kochi 1. Review open accounts from the daily Ageing report 2. Monitor and maintain the assigned accounts - Collection calls (Outbound/Inbound in a professional manner), account adjustments and customer reconciliations 3. Collect customer payments in accordance with payment due date and timely follow-up on payment arrangements 4. Monitor customer payments activity to ensure receivables are collected in a timely manner 5.Ensure timely escalation in case of non-payment or no response 6. Provide customer service with regards to sending statements, process customer refunds, and process account adjustments and resolves client-billing problems and applying good customer service in a timely manner 7. Identify issues attributing to account delinquency and discuss them with customers and escalate with client 8. Assists with the cleanup of UC's (unapplied credits), short paid invoices 9. Send Dunning letter to customers to make the payment of delinquent accounts 10.Communicate & follow up with Sales/Operations department regarding customer accounts on a timely basis 11.Update Daily/Weekly trackers and perform self-quality check 12.Adherence to Control and Compliance 13. Act as a liaison between Customer, Sales, Billing and various internal departments to ensure smooth flow of transaction and resolution of issues if any 14. Follow and update the Standard Operating Procedure (SOP) 15. Active participation in Learning & Developments 16.Involve in Process Improvements and its implementation 17.Comply with all Internal and External Service Level Agreement & Key Performance Index requirements 18. Interact and Coordinate with the support functions teams 19. Preparing questionnaires along with training team for Internal Assessment 20.Adherence to Control and Compliance and collate related documents towards external / internal audit 21. Acting as a backup to the Team lead as and when required Interested Kindly Ping / Call @ 9791385843 Kindly drop your Resume @ Abinaya.Manoharan@Sutherlandglobal.com
Posted 3 months ago
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