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6.0 - 10.0 years
7 - 12 Lacs
gurugram
Work from Office
Job Title: BPO Team Leader Location: Gurgaon, Work from Office Company: Advatix APAC Logistics Pvt. Ltd. Position Summary: We are seeking a dynamic and results-driven BPO Team Leader to guide and support a team of Customer Service Representatives (CSRs) in delivering exceptional customer experiences. The ideal candidate will be a natural leader, skilled communicator, and problem-solver with a strong understanding of logistics and service excellence. Key Responsibilities: Lead, mentor, and develop a team of customer service representatives to achieve performance targets and service standards. Monitor team performance through KPIs, including response time, resolution rate, CSAT, and quality as...
Posted Date not available
4.0 - 9.0 years
2 - 3 Lacs
ahmedabad
Work from Office
CustomerSupport Agent Shift Time-21:30 05:30 IST (+1) Time- (9:30 PM TO 5:30 AM) Reports to: Company Admin Experience: 1 year email / ticket support for a SaaS / marketplace Mission Deliver Amazongrade, firstclass support to ElevateGolf users across email (Zoho Desk), social DMs, and Trustpilot, leveraging AI drafting (ChatGPT) but always humanproofread. Core Responsibilities Email / Ticket Handling (Zoho Desk) • Verify Sellers and approve / dispute transactions via custom CMS. • Investigate payments, refunds, and services disputes; escalate per SOP. • Draft replies with ChatGPT, refine for voice, clarity, GDPR compliance. OutboundCampaign & BizDev Replies • Respond to any email generated by...
Posted Date not available
1.0 - 6.0 years
2 - 4 Lacs
hyderabad
Work from Office
Manage inbound calls, chats, or emails from US customers Assist customers with queries related to products, services, orders, and accounts. Share Details on WhatsApp with 8341524054 1. Resume 2.Audio Introduction 3. notice period 4. current salary Required Candidate profile Strong communication skills in English (verbal and written). Experience in Customer Support or BPO preferred, Ability to work night shifts. Immediate joiners preferred.
Posted Date not available
1.0 - 6.0 years
2 - 4 Lacs
hyderabad
Work from Office
Manage inbound calls, chats, or emails from US customers Assist customers with queries related to products, services, orders, and accounts. Share Details on WhatsApp with 8341524054 1. Resume 2.Audio Introduction 3. notice period 4. current salary Required Candidate profile Strong communication skills in English (verbal and written). Experience in Customer Support or BPO preferred, Ability to work night shifts. Immediate joiners preferred.
Posted Date not available
1.0 - 6.0 years
2 - 4 Lacs
hyderabad
Work from Office
Manage inbound calls, chats, or emails from US customers Assist customers with queries related to products, services, orders, and accounts. Share Details on WhatsApp with 8341524054 1. Resume 2.Audio Introduction 3. notice period 4. current salary Required Candidate profile Strong communication skills in English (verbal and written). Experience in Customer Support or BPO preferred, Ability to work night shifts. Immediate joiners preferred.
Posted Date not available
1.0 - 6.0 years
2 - 4 Lacs
hyderabad
Work from Office
Manage inbound calls, chats, or emails from US customers Assist customers with queries related to products, services, orders, and accounts. Share Details on WhatsApp with 8341524054 1. Resume 2.Audio Introduction 3. notice period 4. current salary Required Candidate profile Strong communication skills in English (verbal and written). Experience in Customer Support or BPO preferred, Ability to work night shifts. Immediate joiners preferred.
Posted Date not available
1.0 - 6.0 years
2 - 4 Lacs
hyderabad
Work from Office
Manage inbound calls, chats, or emails from US customers Assist customers with queries related to products, services, orders, and accounts. Share Details on WhatsApp with 8341524054 1. Resume 2.Audio Introduction 3. notice period 4. current salary Required Candidate profile Strong communication skills in English (verbal and written). Experience in Customer Support or BPO preferred, Ability to work night shifts. Immediate joiners preferred.
Posted Date not available
1.0 - 6.0 years
2 - 4 Lacs
hyderabad
Work from Office
Manage inbound calls, chats, or emails from US customers Assist customers with queries related to products, services, orders, and accounts. Share Details on WhatsApp with 8341524054 1. Resume 2.Audio Introduction 3. notice period 4. current salary Required Candidate profile Strong communication skills in English (verbal and written). Experience in Customer Support or BPO preferred, Ability to work night shifts. Immediate joiners preferred.
Posted Date not available
6.0 - 11.0 years
10 - 19 Lacs
pune, ahmedabad
Hybrid
About the Role: We are looking for an experienced and client-focused Key Account Manager to manage and expand our strategic relationships with clients in the United States market . The ideal candidate will have a strong background in handling mid-to-large US clients and a understanding of working with offshore delivery teams in India to ensure seamless service delivery and customer satisfaction. In the long term, the incumbent may also have the opportunity to relocate to the US, based on performance and business needs. Key Responsibilities: Manage and nurture key client relationships in the US, ensuring long-term satisfaction and account growth. Drive account revenue through renewals, upsell...
Posted Date not available
2.0 - 7.0 years
4 - 9 Lacs
hyderabad
Work from Office
Job Title : Oracle NetSuite FI Operations Analyst Location : Hyderabad, KPHB Colony Shift timings- US Shift timings Employment Type : Full-Time Experience : 27 years Key Responsibilities: Process customer invoices and ensure timely dispatch Monitor and follow up on outstanding receivables Apply customer payments in NetSuite accurately (cash application) Handle customer queries and resolve disputes in a timely manner Generate AR aging reports and support month-end closing activities Maintain accurate AR records in NetSuite and support audits Coordinate with sales and customer service teams for billing accuracy Required Skills & Qualifications: Bachelor’s degree in Accounting, Finance, or rela...
Posted Date not available
1.0 - 5.0 years
1 - 2 Lacs
kolkata
Remote
Company: Med Globe Healthcare Services. ***WE NEED EXCELLENT VERBAL AND WRITTEN SKILLS IN ENGLISH*** We are hiring only for the Kolkata location; applicants who reside in Kolkata are eligible to apply. Designation: "AR Caller" / Account Receivable Analyst / AR Caller / Medical Billing | US - Healthcare - Night Shifts/US Shifts. Mode: WORK FROM HOME - NEWTOWN, KOLKATA, W.B. Account Receivable: Analyst | US - Healthcare | AR - Calling | AR - Follow-Up | Denial Management | Multispecialty Denials | FRESHERS Roles and responsibilities * Build a learning culture. * Manage and handle effectively escalations raised by the clients. * Adhere to organizational policies and procedures. * The candidate ...
Posted Date not available
6.0 - 11.0 years
10 - 19 Lacs
pune
Remote
Key Responsibilities: Deliver high-impact vCIO and advisory services, acting as a trusted technology partner for client leadership teams. Engage stakeholders to define future IT investment strategies, programs, and priorities. Provide ongoing insight into emerging technology trends and innovations, ensuring clients stay ahead of the curve. Develop, present, and drive execution of IT strategic roadmaps aligned with each clients mission and long-term objectives. Lead and execute special projects, such as IT audits, gap assessments, and infrastructure optimization efforts. Optimize IT budgets and resources, implement continuous improvement frameworks, and define scalable IT staffing and trainin...
Posted Date not available
0.0 - 1.0 years
1 - 1 Lacs
hyderabad
Remote
Data entry operator JD 1.with good communication 2.good knowledge in excel along with shortcuts 3.data entry tools is added advantage like zoho,quick books 4. dealing and servicing with US,UK clients is added advantage
Posted Date not available
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