82 Us Client Jobs - Page 2

Job Summary: We are seeking a highly motivated and customer-focused US Tele caller to join our support team. The ideal candidate will be responsible for handling inbound and outbound calls to assist US-based customers, resolve their issues, and ensure a high level of customer satisfaction. Key Responsibilities: Make and receive customer calls to provide product/service information. Handle customer inquiries, complaints, billing questions, and service requests. Follow up on customer interactions and ensure resolution within defined timeframes. Maintain accurate records of all interactions using CRM tools. Meet performance targets such as call quality, call volume, and resolution rate. Escalat...

Job Title: Project Manager Global Capability Center (GCC), Gurgaon Location: Gurgaon, India Reporting To: Director – GCC / UK Program Lead Employment Type: Full-time About the Client Our client is a UK-headquartered enterprise with a strong presence in [industry vertical—e.g., technology, financial services, retail]. As part of their global transformation strategy, they are establishing a high-performance Global Capability Center (GCC) in Gurgaon to centralize delivery, enhance agility, and drive operational excellence. Role Summary The Project Manager will play a pivotal role in planning, executing, and delivering strategic initiatives tied to the GCC setup and ongoing operations. This role...

Role: US Voice Process Customer Support (Telecom) Location: Pune (Work from Office) CTC: Up to 4.92 LPA Shift: US Shifts (24*7) Working Days: 5 days working | 2 days off Notice Period: Immediate Joiners Only About the Role: We are hiring Customer Support Executives (International Voice) for a leading MNC for Customer Support process. This is a great opportunity to work in a dynamic, global environment handling customer queries and support for a major US Telecom provider. Eligibility : Experience: Minimum 6 months in International Voice / Semi Voice Process (B2C / B2B) Other: Must have prior experience in an Customer Service (voice support) Key Skills: Customer Handling / Customer Support Inb...

Key Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, chat, and in-app support. Assist customers in booking limousine services, modifying reservations, and providing detailed trip information. Coordinate with dispatchers and chauffeurs to ensure timely pickups and accurate service execution. Handle customer complaints empathetically, aiming for first-contact resolution and maintaining satisfaction. Maintain accurate records of interactions and bookings in the system. Stay updated with service offerings, pricing, routes, policies, and promotions. Escalate unresolved issues to appropriate departments while ensuring the client is Updated. Preferred ca...

Manage inbound and outbound calls with US customers during night hours. Provide accurate information, resolve queries, and troubleshoot issues promptly. Handle escalations with professionalism and empathy. Document all customer interactions

Day to day production needs to be completed before TAT as per client requirement See that production and quality target are achieved which are set by the client Managing Staffing, leave absenteeism of the employees Managing shrinkage for the team Required Candidate profile Flexible working in different time shifts, work extended hours and holidays if required Well versed with team handling, co-ordination with team members and drive production with highest quality

Role & responsibilities Collaborate with stakeholders to gather and document business requirements. Analyze data and business processes to identify trends, inefficiencies, and opportunities for improvement. Develop and present reports, dashboards, and visualizations to support decision-making. Translate business needs into functional specifications for technical teams. Support project management activities including planning, execution, and monitoring. Conduct market and competitor analysis to inform strategic initiatives. Facilitate meetings and workshops to drive alignment and gather feedback. Ensure solutions meet business needs and requirements through testing and validation.

( / ) Location: Mohali (Work From Office) Shift: 8:00 am - 5:00 pm PST (8:30 pm 5:30 am IST) Experience: 2+ years Working Days: Monday – Friday : Prospect and cold call potential shippers to secure freight contracts. Build and maintain a strong pipeline of prospective clients. Negotiate pricing, contracts, and service terms with clients. Consistently meet or exceed monthly & quarterly sales targets. Collaborate with the dispatch and operations teams for smooth deliveries. ’ : Prior experience in freight sales, logistics, or trucking is mandatory. Strong communication, negotiation & client acquisition skills. Self-motivated with a go-getter and target-driven attitude. Knowledge of dry van and...

Job Overview: Global Support Agents are the first point of contact for our internal and external. employees/resource as they reach out with any concerns, questions, issues, or information that they have with regards to the many areas of their employment with BCforward including, but not limited to, Human Resources requests, application & system issues as well as payroll questions to highlight the main topic areas. The target is to ensure excellent service is provided to our employees. by being patient, empathetic and act with a sense of urgency. It is key to take ownership of ensuring. tickets are edited and triaged accurately, ultimately ensuring they reach the appropriate point of escalati...

A consultative approach to winning over customers confidence-trust and building large engagement opportunities will be an important driver.The candidate will be responsible for generating qualified leads and a high-value pipeline of opportunities.

1. Event Planning & Coordination Assist in organizing webinars, virtual conferences, trade shows, client meetings, and internal events. Coordinate with vendors, speakers, and attendees to align schedules and event requirements. Maintain and update event calendars, timelines, and to-do lists. 2. Client & Stakeholder Communication Send out invitations, RSVP reminders, and follow-up emails to attendees. Act as the first point of contact for participants and respond to queries professionally. Schedule meetings, rehearsals, and prep calls across US time zones. 3. Administrative Support Prepare event-related documents like agendas, attendee lists, speaker bios, and briefing notes. Maintain accurat...

A consultative approach to winning over customers confidence-trust and building large engagement opportunities will be an important driver.The candidate will be responsible for generating qualified leads and a high-value pipeline of opportunities.

Job description Job Title: Research Analyst - Invoicing (Rotational Shifts) Job Overview: We are seeking a detail-oriented and organized Data Entry and Invoicing Specialist to join our team. In this role, you will be responsible for managing invoice data, resolving any discrepancies, and ensuring compliance with invoicing policies. If you have a keen eye for detail, strong organizational skills, and experience in invoicing or data entry. Key Responsibilities: Prepare and process invoices for vendors and clients on time. Basic understanding of various telecom carrier data and invoices Able to comprehend, analyze and input telecom invoice data Accurately enter invoicing information into the sy...

Profile- Vice President of Technology / Head of Technology / IT Delivery Head Location: Sector 63, Noida, Onsite About the Role:- Were launching a cutting-edge digital transformation consulting firm offering services i n AI, Cloud, CRM, QA/QE, Blockchain, and Custom Software . We are hiring a founding VP of Technology strategic and hands-on leader to define our tech roadmap, build and scale delivery teams, and drive client-facing engagements. This is a player-coach role requiring deep technical expertise, consulting experience, and leadership in solutioning and execution. Ideal candidates will have experience working with U.S. and European clients, especially in IT consulting. Key Responsibi...

Experience: Freshers & Experienced (min. 1 year in customer support) Language: Excellent English communication skills are a must Shift: Night Shift 5 Days Working | 2 Rotational Offs Salary – 3.2 LPA-3.8

Responsibilities: * Manage international & US client relationships via email & calendar * Coordinate meetings with clients worldwide * Provide exceptional client service through effective communication

IGT hiring for a pilot batch in Gurgaon Location. Salary upto 54k CTC+ cabs and Incentives. Need- Grad/UG + 12 Months BPO Calling Exp. Candidates must have knowledge of GDS OR Amadeus OR Galileo Offer- Salary upto 54k + Cabs+ Incentives Retention bonus of 60K. Both side cabs are given Please NOTE- 5 Days Working - Night Shifts US Calling Profile EXCELLENT COMMUNICATION-Skills REQUIRED It is work from Office Candidate should be from Delhi NCR location . OR candidates should be ready to relocate immediately after selection. Click on Apply Now Tab

1 to 3 years in Outbound Sales (preferably International BPO),Make outbound calls to potential customers in the US/UK/AUS markets,Pitch and promote products/services effectively over the phone,Identify customer needs and offer relevant solutions Sales incentives Work from home

Greetings from IntouchCX ! Urgent Hiring | International Non-Voice - Apply Now! HR Contact - 8147091054 (Shikta Shriya) HR Email - shikta.shriya@intouchcx.com Please note - Do not walkin on Saturday & Sunday Role & responsibilities The role of Customer Support Associate (CSA), will be responsible for: Respond promptly and professionally to customer inquiries via live chat while identifying opportunities for process improvement. Resolve product or service problems by clarifying the customers issue and identifying the cause. Escalate unresolved issues to the appropriate internal teams. Provide accurate, valid, and complete information using the right tools and resources. Maintain detailed and ...

Role & responsibilities This individual will assist project teams with technical issues in the Initiation and Planning phases of our standard Project Management Methodology. These activities include the definition of needs, benefits, and technical strategy; research & development within the project life cycle; technical analysis and design; and support of operations staff in executing, testing and rolling out the solutions. Participation in projects is focused on smoothing the transition of projects from development staff to production staff by performing operations activities within the project life cycle. He will get an opportunity to be trained on the job and get direct client exposure. A...

Job description: SharePoint online, SharePoint solutions, SharePoint (on-prem to cloud solution), Azure AD, O365, SharePoint Designer, Power Apps, Power Automate, Power Shell scripting. Worked with US/UK Clients.

Greetings From KVC CONSULTANTS, JOB DESCRIPTION:: NOTE- IT IS A WALKIN INTERVIEW Job Description: Technical Help Desk Support (L1) FOR THE LARGEST IT SECTOR CO IN INDIA Min 2 Experienced Customer & technical support. (Inbound calls / FCR - First Contact Resolution). Experience in Voice and email Support (US client). Strong customer service & Handling skills. Excellent written and verbal communication skills. (Language/Grammar Proficiency). Ability to work independently and as part of a team. Proficiency in Microsoft Office Suite. Familiarity with ServiceNow Ticketing tool. Knowledge of common technical troubleshooting tools and techniques. Knowledge of ITIL Framework is Required Responsibili...

Experience:- 1-3 Years. Location:- Bengaluru. Job Descriptions Overview The Billing Systems Analyst supports the internal users of Costguard and manages the Costguard ERP system. This role involves colaborating with various levels and departments within Mitel to modify and maintain the Costguard system. The successful candidate will have a broad understanding of ERP system structures and processes and have the ability to interact and support individuals with varying levels of ERP knowledge. Responsibilities Work with business leads and various IT groups to execute daily and monthly billing tasks to ensure accurate and timely bills Provide support for questions from IT development teams, Solu...

REQ- US third party collections executive SALARY - 40K CTC EXP- 9months any international voice process LOCATION- SECTOR 63 NOIDA CAB-N0 5 days working / night shifts APPLY NOW send me your cv on whatsapp - 8512850830

Profile Description Role: Assistant Manager, TMT (Tech, Telecom, Networking, Digital Media/Gaming) LOB: Insights - Market Intelligence Location: Kolkata / Gurgaon Key responsibilities 1. Independently lead and execute client projects in the market intelligence / secondary research space for TMT clients 2. Ensure client satisfaction by providing high-quality client deliverables with actionable insights 3. Collaborate with other teams as and when required (for client projects that have a primary research, analytics, content, etc. component in addition to secondary research) 4. Lead client communication independently throughout project lifecycle 5. Over time, play the role of an account manager...