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0.0 - 5.0 years

3 - 5 Lacs

Bengaluru

Work from Office

Greetings From The Job Factory !!! We are hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned number: For More Details Call : HR Smitha@ 9880964847 (call or whats app) (Please send us a message on WhatsApp in case the numbers are busy). Job Details Process: International Voice Process Work Location: Bangalore Cab Service: 1 way provided CTC Details: Exp UG & Grads - Sal Upto 5.6 to 6LPA Shift Timings: Rotational Shifts / Rotational Off Qualifications: Any Graduates / Any Post Graduates with Certificates/ Any Undergraduates(with customer support experience) Roles and Responsibilities : Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates with minimum of 12+months of experience in International voice process mandatory. *Only Customer Service Experience. * International Voice or technical Back ground preferred Regards, Smitha HR Team

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1.0 - 5.0 years

3 - 5 Lacs

Bengaluru

Work from Office

International Voice Process immediate joiners only Location: , Bangalore EXCELLENT COMMUNICATION REQUIRED Qualification -12th pass can apply -if they have 6month experience in international voice 6month to 3year experience international voice required Interview online only virtual mode Interview Rounds: Virtual Version Round CD Round OPS Round Shift: Night Shift BOTH SIDE CABS 5 DAYS WORKING Detailed Job Details Overall Purpose of Job Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction. • Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chats • Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams • Strive and achieve SLA target and business outcome indicators defined by the client Job Responsibilities / Authorities Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool • Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes • Walk customers/ Provide navigational support on self-service portal • Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines • Place outbound calls to customers when required in line with Client / Company guidelines • Work productively whilst maintaining exceptional call/data quality standards in line with targets • Contribute to the team through open and regular communication with peers / supervisors • Adhere to all company or departmental policies and procedures (personnel and operational) • Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process • Maintain regular and punctual attendance in line with company policies and procedures • Minimize customer complaints and escalations by providing exceptional service and call control Knowledge & Skill Requirement Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer • Good technical aptitude with an ability to learn quickly • Excellent verbal and written communication skills Experience Profile Prior international BPO work experience preferred • Freshers acceptable Personal Attributes Able to work on a flexible basis as determined by the business needs • Ability to work under pressure • Team worker • Positive Attitude • Quick Learner • Punctual and Disciplined • Good Communication skills • Customer Focussed • Results driven • High standards of Integrity • Attention to detail Interview Rounds: Virtual Version Round CD Round OPS Round Shift: Night Shift BOTH SIDE CABS 5 DAYS WORKING 6month experience in voice 12th pass education can apply Regards Neeti 9650186207 call or whats app Monday to Friday 10am to 6pm

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1.0 - 6.0 years

2 - 5 Lacs

Noida, New Delhi, Gurugram

Work from Office

Call/whats app HR 8448718645 We're hiring for international sales executive Min 1 year international Sales experience must only in Voice Only Immediate Joiner Good comms Salary upto-40k + incentives Call/whats app HR 8448718645 Required Candidate profile Call/whats app HR 8448718645

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1.0 - 3.0 years

2 - 4 Lacs

Hyderabad

Work from Office

About Intouchcx IntouchCX, formerly known as 24-7 Intouch, is a global contact center outsourcer that provides innovative, value-driven customer service solutions. With over 25 years of experience, IntouchCX acts as an extension of their brand partners, creating dynamic environments for their team members and investing in their career paths and well-being. The company serves a variety of industries, referred to as ecosystems, such as retail, healthcare, technology, and e-commerce. IntouchCX offers omnichannel support, including voice, email, chat, and social media, and is recognized for its flexibility, quick execution, and advanced technology solutions. They have a strong focus on innovation, disruption, and continual improvement, aiming to be the industrys trusted advisor. IntouchCX employs over 35,000 people across 14 countries, including the United States, Canada, and several others. Job Summary: We are looking for a motivated and customer-oriented Customer Retention Agent to join our team. In this role, you will handle inbound and outbound communication with existing customers, focusing on addressing concerns, resolving issues, and ensuring customer satisfaction to retain their business. Key Responsibilities: Contact customers who may be considering cancellation and work to retain their business. Understand customer concerns and provide solutions or alternatives to meet their needs. Promote the value of our products/services and how they meet customer expectations. Handle escalations or complaints in a professional and empathetic manner. Collaborate with internal teams to resolve issues that may impact customer satisfaction. Meet or exceed daily/weekly retention goals and KPIs. Qualifications: High school diploma or equivalent; associate or bachelors degree is a plus. 1+ year of experience in customer service, call center, or sales role is added advantage (retention experience preferred). Strong verbal and written communication skills. Ability to handle objections and remain calm under pressure. Positive attitude, persuasive skills, and a customer-first mindset. What We Offer: Competitive salary with performance-based incentives Comprehensive training and onboarding Supportive team environment Opportunities for growth and advancement Employee benefits (e.g., health insurance, paid time off, etc.) Interested candidates can walk-in to below location and mention on top of resume recruiter name HR Recruiter : Mohd Khaja Mobile: 7396054849 Location:Mindspace B16Mindspace 5th Floor, Backside of Inorbit Mall (https://maps.app.goo.gl/9UXo44Qvz2tLKv4N8)

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1.0 - 5.0 years

3 - 3 Lacs

Mumbai Suburban, Goregaon, Bhayandar

Work from Office

Minimum 1 year of International Customer Service experience Must have excellent English communication skills US Rotational Shift Fixed Saturday-Sunday Off Immediate Joiners Preferred

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1.0 - 6.0 years

1 - 4 Lacs

Hyderabad

Work from Office

Urgent Hiring for Account Sales Strategist IF Interested share CV on Mohini.sharma@adecco.com OR Call 9740521948 Job Location:- Hyderabad Mode Of Work & shifts :- 5 days Work from Office & Flexible to US shifts Experience :- 0 to 5 years KRA- Outbound Sales Create sales strategies that can drive higher revenues Pipeline Management Negotiation Objection-Handling Time Management and Planning Excellent Communication Skills

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1.0 - 6.0 years

3 - 4 Lacs

Bengaluru

Work from Office

Greeting rom Trigent !!Share CV : Nagarathna_g@trigent.com JOB DESCRIPTION: Hiring for 6 month contract Role for international voice ( NOTE : Contact Ends on 15th Dec 2024 ) Share your CV who are okay to work for 6month contract role Responsibilities: Make outbound calls to the candidate and motivate them to complete job application. • Schedule/reschedule first day of work for the employees and sharing necessary information. • Review application form and make sure all the details are filled appropriately. • Handle inbound calls and resolve candidates queries. • Respond to candidates queries over email/text. • Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage • Provide excellent experience to the candidates. • Maintaining a quality score of 90% and above throughout. • Escalate issues and seek advice when faced with complex issues/problems • Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participate in Team building activities Ensure and maintain the security and confidentiality of client data Ensure Customer Satisfaction Requirements: • Proven work experience in an international contact centre environment (preferably USA) in making/receiving calls. • Experience working and delivering under strict timeline. • Should have neutral accent • Excellent communication skills (verbal and written). • An ability to handle sensitive and confidential information. • Agile and flexible with work schedule. • Experience working and navigation on multiple systems/tools. • Logical and analytical thought process. • Willing to work in any US shift (EST/CST/MST/PST). • Willing to work in rotational shifts and rotations week off as and when required NOTE : Contact Ends on 15th Dec 2024Location : Bangalore Salary upto :4.8 LPA Need min 6Months to 6 Years international voice exp work from office only immediate joiner Fresher with Who all have Original gradution marks sheets and convocation can apply Freshers salary : 25k CTC (20K In hand )Exp Salary :upto 4.8LPA Rounds of Interview 1 .HR basic screening round (Comminication check)2 . Versant Test (Cut off 60 )3. CD round 4. Ops round Regards Nagarathna G Recruitment specialist

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1.0 - 6.0 years

3 - 4 Lacs

Bengaluru, Mumbai (All Areas)

Work from Office

Greeting rom Trigent !! Share CV : Nagarathna_g@trigent.com 7892759396 JOB DESCRIPTION: Hiring for 6 month contract Role for international voice ( NOTE : Contact Ends on 15th Dec 2024 ) Share your CV who are okay to work for 6month contract role Responsibilities: • Make outbound calls to the candidate and motivate them to complete job application. • Schedule/reschedule first day of work for the employees and sharing necessary information. • Review application form and make sure all the details are filled appropriately. • Handle inbound calls and resolve candidates queries. • Respond to candidates queries over email/text. • Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage • Provide excellent experience to the candidates. • Maintaining a quality score of 90% and above throughout. • Escalate issues and seek advice when faced with complex issues/problems • Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participate in Team building activities Ensure and maintain the security and confidentiality of client data Ensure Customer Satisfaction Requirements: • Proven work experience in an international contact centre environment (preferably USA) in making/receiving calls. • Experience working and delivering under strict timeline. • Should have neutral accent • Excellent communication skills (verbal and written). • An ability to handle sensitive and confidential information. • Agile and flexible with work schedule. • Experience working and navigation on multiple systems/tools. • Logical and analytical thought process. • Willing to work in any US shift (EST/CST/MST/PST). • Willing to work in rotational shifts and rotations week off as and when required NOTE : Contact Ends on 15th Dec 2024 Location : Mumbai and Bangalore Salary upto :4.8 LPA Need min 6Months to 6 Years international voice exp work from office only immediate joiner Fresher with Who all have Original gradution marks sheets and convocation can apply Freshers salary : 25k CTC (20K In hand ) Exp Salary :upto 4.8LPA Rounds of Interview 1 .HR basic screening round (Comminication check) 2 . Versant Test (Cut off 60 ) 3. CD round 4. Ops round Regards Nagarathna G Recruitment specialist

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0.0 - 1.0 years

1 - 2 Lacs

Chennai

Work from Office

We are hiring International customer support Associate FOR Freshers Shift : Flexible to work in Night shift Job location : Chennai(Ambit IT Park) Work Model : Work from office Graduation and Professional documents mandatory Looking for immediate joiners only Primary Skills: Excellent Communication - for voice Should be able to communicate effectively Must be a graduate Should be willing to work in US time zones Job Responsibility Handle incoming calling process/complete tasks identified in cases received through CRM portal and assigned queues Triage incoming cases received by CRM. Prioritize & Assign by priority category, offer case acknowledgment & expectations to customer Provide application support by creating cases, conducting & documenting initial discovery, and escalating when necessary Adhere to established SLAs, and productivity/performance goals Provide world class Customer Support by delivering service. Benefits Shift time - US shift 5.30 PM to 9.30 AM within any 9 hours of working inclusive with 1 hour break. Cab facility - 2 Ways will be provided within 30km radius from Ambattur.Its completely work from office. Work Location - ground Floor, 6th, 9th and 10th Floor Ambit IT Park No 32A & 32B, Ambit Park Rd, Ambattur Industrial Estate, Chennai, Tamil Nadu 60005 Language: Excellent in English is mandatory. Benefits: Health insurance leave encashment life insurance paid sick time paid time off provident Fund. Schedule: Night shift (rotational) Mail ID: nivya.avinash@movate.com

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0.0 - 3.0 years

0 - 3 Lacs

Bengaluru

Work from Office

Job Title : Client Support Specialist Location State : Karnataka Location City : Bangalore Experience Required : 0 to 2 Year(s) CTC Range : 2 to 4 LPA Shift: US Shift Work Mode: Onsite Position Type: Permanent Openings: 20 Company Name: VARITE INDIA PRIVATE LIMITED About The Client: Leading firm in US Healthcare sector. About The Job: Job Description: In this role you will often be the first point of contact for our Contact Center and will play a critical role in the success of our customers. Daily, you drive customer loyalty to our company by educating users on the features and benefits of our products and resolving their issues in a timely and effective manner. This is one of the most important brand ambassador roles in Availity. By delighting customers with an exceptional support experience, you not only help retain their business with Availity, but also potentially bring in new customers through their positive referrals. All associates in this role go through an extensive training program that provides the foundational knowledge necessary to resolve customer issues. Shift Timings: US Shifts (Night Shift) Work Mode: 100% Work from Office Work Days: Monday through Friday (Saturday and Sunday are weekly offs) Work Location: Manyata Tech Park, Nagavara, Bangalore Essential Job Functions: Your key responsibilities would be: • Professionally manage inbound and outbound international customer calls. • Ensure compliance with company policies and procedures during all customer interactions. • Execute assigned tasks in line with the latest work instructions and process updates. • Troubleshoot and resolve customer issues effectively and efficiently. • Achieve daily productivity and quality targets consistently. • Accurately document all customer interactions in the designated platform. • Initiate post-call actions such as ticket submissions for password resets, account unlocks, etc. • Ensure compliance with data integrity guidelines and the companys information security policies. Qualifications: Key Skill Requirements: Excellent verbal and written communication skills* • Strong comprehension and understanding skills • Freshers and Experienced Candidates (Min. 1 to Max. 2.5 years of international voice experience) • Proficient in typing and comfortable with keyboard navigation *Communication Requirement: CEFR Grade B2 level (Mandatory) Education Criteria: PUC / 10+3 Diploma / Any Graduate How to Apply: Interested candidates are invited to submit their resume using the apply online button on this job post. Equal Opportunity Employer: VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status. Unlock Rewards: Refer Candidates and Earn. If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE. Exp Req - Referral Bonus 0 - 2 Yrs. - INR 5,000 2 - 6 Yrs. - INR 7,500 6 + Yrs. - INR 10,000 About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.

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0.0 - 4.0 years

0 - 3 Lacs

Thane, Goregaon, Mumbai (All Areas)

Work from Office

**Hiring for Multiple Processes – Immediate Joiners!** Openings in Travel, Customer Service, Chat, Healthcare, Banking. HSC/Grads, Freshers/Experienced welcome. Good English needed. Salary up to 42K + perks. Mumbai/Thane/Navi Mumbai. Apply now!

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0.0 - 5.0 years

2 - 4 Lacs

Bengaluru

Work from Office

**"Apply with JobShop Your Ticket to the Best Call Center Careers in Bangalore!"** - Dont miss out on a golden opportunity! Apply with JobShop and gain access to top call center jobs across multiple BPOs in Bangalore. Freshers, dive into the industry with excellent training and support; experienced professionals, elevate your career with positions that reward your skills. - Join Indias largest BPO recruitment network and let us match you with the perfect job. Apply once and discover multiple openings today! Ameena 8095524000 Job Details: Job Details: Role: Customer Support International Voice Process Location: [Only Bangalore] Experience: Freshers & Experienced candidates welcome Shift: Night Shift (includes night shift allowance) Salary & Benefits: Freshers: 22,000/month + 4,400 Night Shift Allowance + Lucrative Incentives Experienced: 25,000/month + 4,400 Night Shift Allowance + Performance-Based Incentives Additional Perks: One-Way Cab Provided for Easy Commute Attractive Incentives Based on Performance Joining Bonus Get rewarded after completing 3 months! Growth Opportunities within the organization Work in a Dynamic, Supportive, and Fun Environment! Who Can Apply? Excellent Communication Skills in English Freshers & Experienced Candidates (Customer Support/International Process Experience Preferred) Willing to Work in Night Shifts Customer-Oriented with a Problem-Solving Attitude Why Join Alorica? Competitive Salary & Perks Performance-Based Growth Opportunities Work with a Leading Global Brand Friendly & Professional Work Culture Limited Openings Available! Don't Miss This Opportunity! Apply Now & Kickstart Your Career with Alorica! Would you like to add location details or any specific instructions for applicants? For More Details Call HR Bhuvana-7406034000 or 9964080000 or visit jobshop.ai to explore other open positions with us

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0.0 - 5.0 years

3 - 5 Lacs

Bengaluru

Work from Office

Job description Greetings from Trigent Software!! Candidate with excellent communication skills are higly preferred. Role: Internation Customer Service Mode of Work: Work from Office Experience : 0 - 6yrs Location: Bengaluru (Bellandur)/ Mumbai(Airoli & Vikhroli) Working Days: 5 days Shift: Rotational ( Including Night Shifts ) Qualification: 10+2/ Any Graduate/ Any PG Salary : 3 LPA - 5 LPA Cab: Pick and Drop will be provided Notice : Immediate/ 15days Notice Roles & Responsibilities: Job Description: Working Hours: Shift will be in any of United States of America time zones Open to work in rotating work week (Mon-Fri, Tue-Sat, Wed-Sun) Overall Purpose of Job Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction. Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chats Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams Strive and achieve SLA target and business outcome indicators defined by the client Job Responsibilities / Authorities Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes Walk customers/ Provide navigational support on self service portal Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines Place outbound calls to customers when required in line with Client / Company guidelines Work productively whilst maintaining exceptional call/data quality standards in line with targets Contribute to the team through open and regular communication with peers / supervisors Adhere to all company or departmental policies and procedures (personnel and operational) Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process Maintain regular and punctual attendance in line with company policies and procedures Minimise customer complaints and escalations by providing exceptional service and call control Working Hours: Shift will be in any of United States of America time zones Open to work in rotating work week (Mon-Fri, Tue-Sat, Wed-Sun) NOTE: Project is only till 15-Dec-2025, once the project is over the resources will be laid off from the services. **looking only for immediate joiners** For More Details Contact HR Sujath Ali @7680048497 {call or WhatsApp} or email your resume to sujath_a@trigent.com Regards HR Sujath Ali Trigent Software 7680048497 sujath_a@trigent.com

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0.0 - 3.0 years

1 - 4 Lacs

Gurugram, Delhi / NCR

Work from Office

We are hiring for Domestic and international BPO Voice process. any grad or undergrad with or without exp. can apply, salary upto- 35k, Excellent comm skills required. Call/WhatsApp: HR NIDHI-9311340225

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0.0 - 2.0 years

1 - 4 Lacs

Gurugram

Work from Office

Gurgaon based international bpo is hiring for customer care profile only grad or undergrad with or without exp. can apply, salary upto- 35k in hand, 5 days a week working, both side cab, excellent comms skills required. Contact NIDHI-9311340225

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1.0 - 3.0 years

1 - 4 Lacs

Noida, Greater Noida

Work from Office

Noida-based BPO is Hiring for international US collections Voice Process Any grad or undergrad with similar experience can apply Salary up to - Rs.40000 + incentives & bonus, no cab, 5 days a week working. Contact-HR NIDHI 9311340225

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1.0 - 3.0 years

1 - 4 Lacs

Noida

Work from Office

Noida-based BPO is Hiring for international US collections Voice Process Any grad or undergrad with similar experience can apply Salary up to - Rs.40000 + incentives & bonus, no cab, 5 days a week working. Contact-HR NIDHI 9311340225

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1.0 - 5.0 years

2 - 5 Lacs

Bengaluru

Work from Office

We are hiring for International Voice Process roles. If you have excellent communication skills and are passionate about customer interaction, this is the right opportunity for you! Responsibilities: Handle inbound/outbound calls from international customers Provide support and resolve customer queries effectively Ensure high-quality service and customer satisfaction Follow process workflows and compliance guideline Work in US/UK/AUS shift timings as per business requirements Key Skills: Excellent English communication (verbal and written) Willingness to work in night shifts/rotational shifts Good listening and interpersonal skills Basic computer knowledge Experience in international BPO is a plus (for experienced profiles) Eligibility Criteria: Minimum qualification: 12th / Graduate Freshers and experienced candidates welcome Immediate joiners preferred Should be comfortable with night shifts Salary: Best in Industry + Incentives + Night Shift Allowance Contact / Apply Now: HR Name: Chetan Email: chetan@wrootsglobal.in Contact No.: 9035094261 Walk-in Address :- Address: 627 - 628, 4th Floor, 5th Cross, 15th Main, 80 Feet Rd, 4th Block, Bengaluru, Karnataka 560034

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

Work from Office

**"Apply with JobShop Your Ticket to the Best Call Center Careers in Bangalore!"** - Dont miss out on a golden opportunity! Apply with JobShop and gain access to top call center jobs across multiple BPOs in Bangalore. Freshers, dive into the industry with excellent training and support; experienced professionals, elevate your career with positions that reward your skills. - Join Indias largest BPO recruitment network and let us match you with the perfect job. Apply once and discover multiple openings today! Ameena 8095524000 Job Details: ob Details: Role: Customer Support International Voice Process Location: [Specify location if needed] Experience: Freshers & Experienced candidates welcome Shift: Night Shift (includes night shift allowance) Salary & Benefits: Freshers: 22,000/month + 4,400 Night Shift Allowance + Lucrative Incentives Experienced: 25,000/month + 4,400 Night Shift Allowance + Performance-Based Incentives Additional Perks: One-Way Cab Provided for Easy Commute Attractive Incentives Based on Performance Joining Bonus Get rewarded after completing 3 months! Growth Opportunities within the organization Work in a Dynamic, Supportive, and Fun Environment! Who Can Apply? Excellent Communication Skills in English Freshers & Experienced Candidates (Customer Support/International Process Experience Preferred) Willing to Work in Night Shifts Customer-Oriented with a Problem-Solving Attitude Why Join Alorica? Competitive Salary & Perks Performance-Based Growth Opportunities Work with a Leading Global Brand Friendly & Professional Work Culture Limited Openings Available! Don't Miss This Opportunity! Apply Now & Kickstart Your Career with Alorica! Would you like to add location details or any specific instructions for applicants? For More Details Call HR Ameena 8095524000 or 9964080000 or visit jobshop.ai to explore other open positions with us

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1.0 - 6.0 years

2 - 6 Lacs

Noida, New Delhi

Work from Office

Location: Delhi, Noida Salary: 40k CTC + Inc Saturday & Sunday Off Working Days: 5 Days Experience: Minimum 9 months of experience in Customer Service, Sales, or Collections (can be First Party / Third Party / UK/US Collections) Call-8512850830 Required Candidate profile How to Apply: Interested candidates who meet the above criteria can apply by sending their resume or call on number 8512850830

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0.0 - 4.0 years

2 - 3 Lacs

Bengaluru

Work from Office

Bommanahalli Mon - Fri work Sat & sun fix off 6:30pm - 3:30am Sal Fresh - 21.6k Exp - 28k take home Incentives + 2way cab Req Puc & above Excellent communication Fresh / Any international voice exp

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0.0 - 2.0 years

0 - 3 Lacs

Kolkata, Navi Mumbai

Work from Office

Hiring For Customer Support Executive. International Voice Process. Any graduates/undergraduates can apply. Experience: 0-2 years. CTC: 3 LPA Max Immediate Joiners Only. Contact : Sanika-8624970107/ sanika.talentams@gmail.com

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0.0 - 4.0 years

2 - 3 Lacs

Bengaluru

Work from Office

Experience: Freshers Job Title: Client Services Support Specialist - Trainee Key Skill Requirements: Excellent verbal and written communication skills* Strong comprehension and understanding skills Capable of multitasking while demonstrating empathy and a solution-oriented approach Proficient in typing and comfortable with keyboard navigation *Communication Requirement: CEFR Grade B2 level (Mandatory) Education Criteria: PUC / 10+3 Diploma / Any Graduate Job Description: In this role you will often be the first point of contact for our Contact Center and will play a critical role in the success of our customers. Daily, you drive customer loyalty to our company by educating users on the features and benefits of our products and resolving their issues in a timely and effective manner. This is one of the most important brand ambassador roles in Availity. By delighting customers with an exceptional support experience, you not only help retain their business with Availity, but also potentially bring in new customers through their positive referrals. All associates in this role go through an extensive training program that provides the foundational knowledge necessary to resolve customer issues. Your key responsibilities would be: Professionally manage inbound and outbound international customer calls. Ensure compliance with company policies and procedures during all customer interactions. Execute assigned tasks in line with the latest work instructions and process updates. Troubleshoot and resolve customer issues effectively and efficiently. Achieve daily productivity and quality targets consistently. Accurately document all customer interactions in the designated platform. Initiate post-call actions such as ticket submissions for password resets, account unlocks, etc. Ensure compliance with data integrity guidelines and the companys information security policies Shift Timings: US Shifts (Night Shift) Work Mode: 100% Work from Office Work Days: Monday through Friday (Saturday and Sunday are weekly offs) Work Location: Manyata Tech Park, Nagavara, Bangalore Compensation Package: Rs. 21,000 Fixed Take Home + Rs.10,000 Confirmation bonus* + Rs. 50,000 Trainee bonus* + Performance based incentive* *Based on our policy Other perks: Free transportation facility / travel reimbursement (where transportation facility cannot be provided) Subsidized food facility Wellbeing packages including company sponsored insurance coverages, outpatient care, preventive health checks and Employee Assistance Programs (EAP). Statutory benefits – PF, ESI and Gratuity 24 days of paid time off + 12 paid holidays per year. Job Profile - Client / Product Support Assessment Process & Offer: Voice & Communication Skill Assessment Typing Test Operations Round (including Voice & Accent round) HR Fitment Round Offer discussion

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0.0 - 2.0 years

1 - 4 Lacs

Gurugram

Work from Office

We are hiring for Domestic and international BPO Voice process. any grad or undergrad with or without exp. can apply, salary upto- 35k, Excellent comm skills required. Call/WhatsApp: HR MONA-8168335948

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1.0 - 4.0 years

1 - 4 Lacs

Noida, Greater Noida

Work from Office

Noida-based BPO is Hiring for international US collections Voice Process Any grad or undergrad with similar experience can apply Salary up to - Rs.40000 + incentives & bonus, no cab, 5 days a week working. Contact-HR MONA-8168335948

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