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1.0 - 6.0 years

3 - 4 Lacs

Chennai

Work from Office

Hi, Good day ! Please find the below job description, Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the world’s top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes. Position : International voice process Experience : 1– 4 years Job Location : Chennai Job Responsibilities: Reviewing new orders for accuracy and completeness New order processing on a web-based system Customer enquiry clarifications Maintain service levels and high levels of accuracy Placing orders with our partners on a web-based order processing system; Monitoring the status of these orders, taking appropriate action depending on the status. Maintaining a high level of accuracy with respect to all activities. Ensuring that customer requirements are met on a timely basis; and maintaining accurate records of activities in our own internal systems. Qualification: Any Degree Technical skills: Experience entering data using an alphanumeric keyboard and verifying/proofing entered data. Skill in reviewing, proofing and verifying data. Able to learn new concepts quickly. Comfortable working with limited supervision in a fast-paced environment; A creative problem-solver. Knowledge of basic computer operations. Strong organizational skills. Highly motivated in the performance of sometimes repetitive duties with very low room for error. DESIRED PROFILE: Experience entering data using an alphanumeric keyboard and verifying/proofing entered data Skill in reviewing, proofing and verifying data Able to learn new concepts quickly Comfortable working with limited supervision in a fast-paced environment A creative problem-solver Knowledge of basic computer operations Strong organizational skills Highly motivated in the performance of sometimes repetitive duties with very low room for error.. Prior experience with Microsoft Office a plus Prior experience with salesforce.com a plus Diversity, Equality & Inclusion: Movate is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Please note that we are a purely merit-based employer and have not authorized any agency or individual to collect money or request a security deposit to receive a job offer at CSS Corp We don't send job offers from email services like Gmail, Rediff mail, Yahoo mail, Hotmail, etc. We never request for fees for any purpose during or after the hiring process

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0.0 - 4.0 years

3 - 4 Lacs

New Delhi, Gurugram, Bengaluru

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Job description Hiring for Leading ITES Company In Bangalore for International Voice Process Key Highlights: 1: UG/Grad with minimum 1 year exp in International Voice. 2:Graduates Freshers can Apply 3: Candidate Must Not Have Any Exams in the Next 6 Months 4: 24x7 Shifts 5: 5 Days Working 6: Both Side Cabs 7: Excellent Communication Skills 8: Immediate Joiners Preferred Salary Compensation upto Rs 6.50 LPA (Hike Based on Last Drawn) Minimum 1 year of International Voice Support Exp required Customer Support job description typically involves diagnosing, troubleshooting, and resolving Customer querries, issues related to telecom industry,ecommerce & Banking Domain. Interested Candidates can Call or Whatsapp resume on below mentioned no. Ayushi- 86022 79217 Aditi- 89826 89969 Khushi- 80851 24583 Not for Candidates pursuing Full Time Graduation ##KVC CONSULTANTS LTD## ##NO PLACEMENT CHARGES## HR Team Eshu KVC Consultants Ltd

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0.0 - 4.0 years

3 - 4 Lacs

Bengaluru

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Job description Hiring for Leading ITES Company In Bangalore for International Voice Process Key Highlights: 1: UG/Grad with minimum 1 year exp in International Voice. 2:Graduates Freshers can Apply 3: Candidate Must Not Have Any Exams in the Next 6 Months 4: 24x7 Shifts 5: 5 Days Working 6: Both Side Cabs 7: Excellent Communication Skills 8: Immediate Joiners Preferred Salary Compensation upto Rs 6.50 LPA (Hike Based on Last Drawn) Minimum 1 year of International Voice Support Exp required Customer Support job description typically involves diagnosing, troubleshooting, and resolving Customer querries, issues related to telecom industry,ecommerce & Banking Domain. Interested Candidates can Call or Whatsapp resume on below mentioned no. Ayushi- 86022 79217 Aditi- 89826 89969 Khushi- 80851 24583 Not for Candidates pursuing Full Time Graduation ##KVC CONSULTANTS LTD## ##NO PLACEMENT CHARGES## HR Team Eshu KVC Consultants Ltd

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

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Job description Job description Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Please call HR Medwin on 6360064569 We are looking for process associate for International Voice/Non-Voice process who can interact with customers, address their concerns, answer their questions and assist them with their needs. We are looking out for candidates who can join immediately. Please call HR Medwin on 6360064569 Roles and Responsibilities:- Listen to customers concerns, issues and questions. Resolve customer concerns and answer customers questions at your best ability. Maintain a positive attitude and calmly respond to customer complaints.s Open new customer accounts. Refer issues and question to managers if necessary. Job Description Customer support executive Technical support executive Fresher/Experience Work From Office Salary Package up to 6.5 LPA 24/7 Shift Please call HR Medwin on 6360064569 ****PLEASE DO REFER YOUR FRIENDS**** Role: Customer Retention - Voice / BlendedIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducationUG: Graduation Not Required

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

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ob description **"Join Our International Voice Process Team!"** - Are you passionate about customer service? JobShop is hiring for international voice process roles! Assist customers from various countries, providing solutions and support. Enjoy competitive salaries and great benefits. Apply today! 1. Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call HR Sobiya- 6362039269 You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call HR Sobiya- 6362039269 . You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call HR Sobiya- 6362039269 . You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call HR Sobiya- 6362039269 . You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru Role: Non Tech Support - Voice / BlendedIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducationUG: Graduation Not Required

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1.0 - 5.0 years

3 - 4 Lacs

Chennai

Work from Office

Hi All,, Please find the below job description, Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the worlds top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes. Position : International Voice Process Experience : 1 - 4 years Job Location : Chennai Job Responsibilities: Reviewing new orders for accuracy and completeness New order processing on a web-based system Customer enquiry clarifications Maintain service levels and high levels of accuracy Placing orders with our partners on a web-based order processing system; Monitoring the status of these orders, taking appropriate action depending on the status. Maintaining a high level of accuracy with respect to all activities. Ensuring that customer requirements are met on a timely basis; and maintaining accurate records of activities in our own internal systems. Qualification: Any Degree Requirements : Minimum 6 months call center experience Minimum 12 months customer service experience Excellent overall tenure in job history B2+ English level 30 Words per minute Basic Computer Knowledge Retail Experience- Bonus

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1.0 - 6.0 years

3 - 6 Lacs

Hyderabad

Work from Office

Job Description Urgent Hiring for International Voice process Min 1 Year of experience into international calling Qualification: 10+2/ 10+3/Graduates /PG Location: Hyderabad Mode: Work From office Job Summary : The International Voice Executive is responsible for managing high-value customer interactions via phone, ensuring the delivery of a superior customer experience, addressing technical queries, resolving issues, and providing tailored solutions. This role demands a high level of communication proficiency, adaptability, and cultural awareness, as well as the ability to work under pressure while maintaining customer satisfaction. Roles & responsibilities: Handle inbound and outbound calls from international clients, primarily focusing on high-priority customers. Provide assistance with product or service inquiries and problem resolution. Maintain professionalism and empathy, ensuring a positive customer experience. Excellent communication skills are a basic requirement. The candidate would be processing sensitive information, so it is imperative that they are focused, has attention to detail and patient to be on long hold time. An ideal candidate would be good at multi-tasking, has good logical ability and work under extreme pressure & time constraints. Flexible to work in Night shift (US timing) Essential Duties and responsibilities: Process transactions within the shift, take the ownership of the work and work independently with minimum supervision Other Benefits: Medical Allowance - (5Lakhs - Yearly) Shift allowance - 5500/- Night Shifts allowances Cab facility *2-way Transport * Working days - *5 days working and 2 days off in a week. Internet Allowances - 750/- Per month Meal: Free Meal during the work. ***References are highly appreciated*** For more details, Share your CV to: suhasini.s@sahasyaglobal.com / haneefa.s@sahasyaglobal.com Contact no: 8886600758 / 8886600762 Client industry you are hiring for: BPM / BPO

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2.0 - 7.0 years

3 - 12 Lacs

Noida

Work from Office

Key Responsibilities Make outbound cold calls to potential US-based prospects from targeted industries Engage decision-makers, introduce our services, and qualify their needs Follow up persistently but professionally to build pipeline momentum Work from home

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2.0 - 5.0 years

1 - 4 Lacs

Gurugram

Work from Office

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook Genpact Mega Virtual drive for Customer service: Voice roles (English) on 19th July 2025 (Saturday) || Gurgaon Note: If you have already been interviewed for the same role within last 7 days then kindly ignore the invite. **Experience in INTERNATIONAL VOICE PROCESS is mandatory. Date: 19th July 2025 Time: 1:30 PM - 2:30 PM MS Teams Meeting ID: 432 074 914 4892 MS Teams meeting Passcode: FP7TU9bN Location: Gurgaon Experience: 2-5 years (previous exp. in international voice process) Shifts: Flexible with any shift Responsibilities Respond to customer queries and customer's concern. Provide support for data collection to enable Recovery of the account for end user. Maintain a deep understanding of client process and policies. Reproduce customer issues and escalate product bugs. Provide excellent customer service to our customers. You should be responsible to exhibit capacity for critical thinking and analysis. Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment. Qualifications we seek in you Minimum qualifications Graduate (Any Discipline) Minimum 18 months of relevant experience is required. Preferred qualifications Previous experience in international customer service role Effective probing skills and analyzing /understanding skills You should be able to work on a flexible schedule (including weekend shift) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training **Please keep your E-Aadhar card handy while appearing for interview.

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1.0 - 6.0 years

4 - 8 Lacs

Bengaluru

Work from Office

CRITERIA:- GRADUATE OR UNDERGRADUATE / FRESHER N EXP FOR VOICE PROCESS INBOUND PROCESS LEVEL SALARY:- 4.5 CTC TO 7.5 CTC AND INCENTIVES IF INTERESTED CALL AIMAN- 8951992041

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1.0 - 5.0 years

3 - 5 Lacs

Bengaluru

Work from Office

International Voice Process immediate joiners only Location: , Bangalore EXCELLENT COMMUNICATION REQUIRED Qualification -12th pass can apply -if they have 6month experience in international voice 6month to 3year experience international voice required Interview online only virtual mode Interview Rounds: Virtual Version Round CD Round OPS Round Shift: Night Shift BOTH SIDE CABS 5 DAYS WORKING Detailed Job Details Overall Purpose of Job Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction. • Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chats • Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams • Strive and achieve SLA target and business outcome indicators defined by the client Job Responsibilities / Authorities Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool • Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes • Walk customers/ Provide navigational support on self-service portal • Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines • Place outbound calls to customers when required in line with Client / Company guidelines • Work productively whilst maintaining exceptional call/data quality standards in line with targets • Contribute to the team through open and regular communication with peers / supervisors • Adhere to all company or departmental policies and procedures (personnel and operational) • Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process • Maintain regular and punctual attendance in line with company policies and procedures • Minimize customer complaints and escalations by providing exceptional service and call control Knowledge & Skill Requirement Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer • Good technical aptitude with an ability to learn quickly • Excellent verbal and written communication skills Experience Profile Prior international BPO work experience preferred • Freshers acceptable Personal Attributes Able to work on a flexible basis as determined by the business needs • Ability to work under pressure • Team worker • Positive Attitude • Quick Learner • Punctual and Disciplined • Good Communication skills • Customer Focussed • Results driven • High standards of Integrity • Attention to detail Interview Rounds: Virtual Version Round CD Round OPS Round Shift: Night Shift BOTH SIDE CABS 5 DAYS WORKING 6month experience in voice 12th pass education can apply Regards Neeti 9650186207 call or whats app Monday to Friday 10am to 6pm

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0.0 - 5.0 years

2 - 5 Lacs

Bengaluru

Work from Office

**"Exciting Call Center Opportunities!** - Apply once, get access to multiple job openings under one roof. - JobShop offers the best BPO jobs in Bangalore with immediate openings, competitive pay, and growth potential. Start your journey today! Hiring for Walmart Voice Process Customer Support Executive Location: Karle Town Centre, Bangalore Work Mode: Work from Office Job Summary: Join a global retail giants voice support team! We are hiring for an exciting voice-based customer support process. If you're passionate about customer service, fluent in English, and ready for a dynamic work culture, this is your chance! Eligibility Criteria: Education: Open to both graduates and undergraduates Experience Levels: Minimum 1 year of experience in customer service Freshers welcome Job Location: Office based at Karle, Bangalore Transport: One-way night cab provided Free night transport for women (7 PM 7 AM) Male employees pay nominal charge of 75 per ride Salary Package: (Experienced): CTC: Up to 4.2 LPA / Take-Home: 28,100 (Freshers): CTC: Up to 3.2 LPA / Take-Home: 20,000 Incentives: 2,500 per month (performance-based) Interview Process: HR Screening SVAR Assessment Minimum score: 62 Typing Test 25 WPM with 90% accuracy Operational/Final Round Interview Note: For candidates with 6+ months of experience, direct hiring on CL11 at a salary of 3.6 LPA is possible. Additional Requirements: Willingness to work in rotational night shifts Immediate joiners preferred For More Details Call HR Priya 7406026000 or 9964080000 or visit jobshop.ai to explore other open positions with us

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1.0 - 6.0 years

2 - 4 Lacs

Noida, New Delhi, Gurugram

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Req- Us sales execeutive (voice process only ) salary - 35k Exp - 1 year Location - Gurgaon cab yes inteviw process - walk- in immedaite joiner preffered / cv drop on whatsapp - 8512850830

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0.0 - 4.0 years

3 - 4 Lacs

Bangalore/ Bengaluru

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We are Hiring for International voice process !! Qualification : Grad / UG ( Fresher / exp ) Location:Bangalore Salary:Upto 55k Shifts :Rotational Virtual interview !! Call or whatsapp manya @9606553812 / 9606523804 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

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1.0 - 6.0 years

2 - 7 Lacs

Bengaluru

Work from Office

Greetings from Jobshop, Embark on a journey of career excellence with India's premier BPO recruitment company! Dial up your career ambitions by calling HR Fouzia @7975448259 International Voice Process/Customer Support Location: Manyata Tech Park - Bangalore Work Mode: On-Site HR Contact: Fouzia 7975448259 Who Were Looking For: Are you a skilled communicator with BPO experience looking to step into an international voice support role? This opportunity with our reputed client (Voice Intl) offers strong career growth and competitive pay for candidates with excellent English and a customer-first mindset. Job Responsibilities: Provide voice-based support to global customers Handle customer queries with professionalism and empathy Ensure high-quality service delivery in every interaction Follow process guidelines and meet performance benchmarks Salary & Benefits: CTC: Up to 5.6 LPA Take-Home Salary: 38,000 Performance Incentives: Up to 2,500/month Eligibility Criteria: Qualification: Graduate / Undergraduate Experience Required: Minimum 1 year in International BPO Voice Process Communication: Strong verbal English skills mandatory Accent Requirement: Clear neutral accent (No MTI) Transport Facility: Night shift cab (one-way) available Free for women employees (7 PM to 7 AM) Men to pay 75 per ride Open Positions: 66 Vacancies Available Immediate Joiners Preferred Interested? Call or WhatsApp HR Fouzia @ 7975448259 Dont miss out great opportunity for experienced BPO professionals to join a premium international voice support team.

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0.0 - 5.0 years

2 - 5 Lacs

Bengaluru

Work from Office

Greetings from Jobshop, Embark on a journey of career excellence with India's premier BPO recruitment company! Dial up your career ambitions by calling HR Fouzia @7975448259 Hiring for Walmart Voice Process Customer Support Executive Location: Karle Town Centre, Bangalore Work Mode: Work from Office Contact HR: Fouzia 7975448259 Job Summary: Join a global retail giants voice support team! We are hiring for an exciting voice-based customer support process. If you're passionate about customer service, fluent in English, and ready for a dynamic work culture, this is your chance! Eligibility Criteria: Education: Open to both graduates and undergraduates Experience Levels: Minimum 1 year of experience in customer service Freshers welcome Job Location: Office based at Karle , Bangalore Transport: One-way night cab provided Free night transport for women (7 PM 7 AM) Male employees pay nominal charge of 75 per ride Salary Package: (Experienced): CTC: Up to 4.2 LPA / Take-Home: 28,100 (Freshers): CTC: Up to 3.2 LPA / Take-Home: 20,000 Incentives: 2,500 per month (performance-based) Interview Process: HR Screening SVAR Assessment Minimum score: 62 Typing Test 25 WPM with 90% accuracy Operational/Final Round Interview Note: For candidates with 6+ months of experience , direct hiring on CL11 at a salary of 3.6 LPA is possible. Additional Requirements: Willingness to work in rotational night shifts Immediate joiners preferred Call/WhatsApp HR Fouzia at 7975448259 Share your resume to fast-track your application!

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1.0 - 6.0 years

1 - 4 Lacs

Mumbai, Mumbai Suburban, Mumbai (All Areas)

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Job Description: International business development representative - GEM Team, Impact Guru Position: International business development representative Team: GEM (Give Every Month) Location: Marol, Naka, Andheri east About Impact Guru: Impact Guru is a leading crowdfunding platform in India, helping people raise funds for medical emergencies, personal causes, and nonprofits. We aim to make healthcare affordable by utilizing technology to connect patients with donors globally. Role Overview: As an International sales Executive for the GEM team, you will be responsible for promoting and selling our "Give Every Month" donation subscription program to potential donors. You will contact leads, explain the benefits of the GEM program, and convert them into monthly donors. Key Responsibilities: Lead Conversion: Make outbound calls to potential donors from provided leads. Explain the benefits and impact of the GEM subscription program. Convert leads into monthly donors by securing their commitment. Donor Engagement: Build and maintain relationships with potential and existing donors. Address any questions or concerns donors may have regarding the GEM program. Ensure a positive and seamless experience for all donors.

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0.0 - 5.0 years

1 - 4 Lacs

Chennai

Work from Office

Min 1 yr expr in the handling of customers Expr in both international or domestic can apply Freshers also can apply Immediate joiners preferrable Good communication Both way cab provided Rotational shift timings Walk-in interview Thanks 7200217280

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1.0 - 3.0 years

2 - 3 Lacs

Noida, Gurugram, Delhi / NCR

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British Telecom UK Shifts Age - 50 max Sal - 3 to 4.5 20% hike on last CTc plus night allowance Transport- boys 1 side , Girls both side(30 Km) Edu - Graduation with no B.Tech and No PG Interview - Virtual

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1.0 - 2.0 years

0 - 2 Lacs

Noida

Work from Office

B.tech ,M.tech, BCA, BE and MCA candidate is not eligible Walk-In Drive for Customer Support Executive HCL Tech Profile - Voice, customer service. HCL Tech Hiring for US Voice Process 21st July'25 Walk in directly. Designation: Customer Care Representative Any Grad/UG can apply (No Regular Students / No Law Graduate) For the role B.tech ,M.tech, BCA and MCA candidate is not eligible Interview Location: - HCL Technologies: -A- 8 & 9, Sector 60, Noida, Uttar Pradesh 201301 Two Ways Cabs Available Walk-in Date- 21st July'25 Timing- 11am-4pm Job Description - Customer Service Executive Candidate will serve as customer service executive resolving customer queries in line with the client and business guidelines. Individuals with experience in handling Inbound calls from US customers. Work Experience & Qualification criteria: Excellent communication skills - both verbal and written - with a professional telephone etiquette Helpful, empathetic, and enthusiastic about customer service Job Description Answer all inbound queries as per call flow procedure. Adherence to process to ensure high quality and customer service. Follow escalation procedures for issues uncontrollable at agent level First call resolution. Break schedule adherence. Involvement in motivational activities, implementing feedback given during monitoring sessions. Updating various logs like escalation log, complaint tracker etc. Ensuring data security - proprietary data of customers Minimum 1 year customer service experience is must (tech support experience will not work) Excellent soft skills Excellent communication skill is must (Both written and verbal) Flexible with 24*7 shift (Night shift), rotational shift/weekly offs Contact Person- Shivangi Sharma

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0.0 - 1.0 years

2 - 3 Lacs

Bengaluru

Work from Office

International Voice Process immediate joiners only Location: , Bangalore EXCELLENT COMMUNICATION REQUIRED Qualification -10/ 12th/ Graduation can apply - Freshers with excellent communications can apply 6month to 1year experience international voice experience is preferred Interview online only virtual mode Interview Rounds: Virtual Version Round CD Round OPS Round Shift: Night Shift BOTH SIDE CABS 5 DAYS WORKING Detailed Job Details Overall Purpose of Job Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction. • Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chats • Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams • Strive and achieve SLA target and business outcome indicators defined by the client Job Responsibilities / Authorities Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool • Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes • Walk customers/ Provide navigational support on self-service portal • Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines • Place outbound calls to customers when required in line with Client / Company guidelines • Work productively whilst maintaining exceptional call/data quality standards in line with targets • Contribute to the team through open and regular communication with peers / supervisors • Adhere to all company or departmental policies and procedures (personnel and operational) • Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process • Maintain regular and punctual attendance in line with company policies and procedures • Minimize customer complaints and escalations by providing exceptional service and call control Knowledge & Skill Requirement Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer • Good technical aptitude with an ability to learn quickly • Excellent verbal and written communication skills Experience Profile Prior international BPO work experience preferred • Freshers acceptable Personal Attributes Able to work on a flexible basis as determined by the business needs • Ability to work under pressure • Team worker • Positive Attitude • Quick Learner • Punctual and Disciplined • Good Communication skills • Customer Focussed • Results driven • High standards of Integrity • Attention to detail Interview Rounds: Virtual Version Round CD Round OPS Round Shift: Night Shift BOTH SIDE CABS 5 DAYS WORKING Regards Navveenn 6305152322 call or what's app Monday to Friday 10am to 6pm

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0.0 - 5.0 years

2 - 4 Lacs

Gurugram

Work from Office

Hiring for CS Executives for US Voice Process Key roles:-. >Handling customers queries over voice Eligibility- Undergraduates / Graduates – Freshers Welcome! Salary - upto 30k Inhand + Inc + Both side cabs Required Candidate profile Note:- UG/ Grad freshers both can apply 1. Need Candidates with excellent communication skills 2. Comfortable with Work from Office For More Info Contact Amit - 9318490240 (Call/Whatsapp)

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1.0 - 6.0 years

3 - 6 Lacs

Noida

Work from Office

US Banking Customer Service Voice | ( Salary - UPTO 50K CTC) To stay updated on more job openings, you can also join the group. https://chat.whatsapp.com/F0EXXbY81YkCBb3gaILYDw Job Responsibilities: 1. Resolve customer complaints via Call . 2. Responding promptly to customer inquiries. 3. Ensure customer satisfaction and provide professional support. Job Requirements: Excellent command on spoken English with fluency. Flexibility to work in 24/7 environment Graduate both can apply. MUST HAVE 6 MONTHS EXPERIECE IN VOICE PROCESS CAN APPLY. Salary: 45k - 50 k CTC 5 DAYS WORKING Male/Female candidates can apply. Rotational Shifts. Location: Noida NO CAB NO MEAL WhatsApp on the Below mentioned number to Schedule YOUR interview by writing "BANKING PROCESS ". (8800904536) Need to mention \ " HR VANSHIKA " \ on top of the resume. Interview Details: Contact Person: HR VANSHIKA Contact Number: 8800904536 INTERSTED CANDIDATES CALL MESSAGE ME ON WHATSAPP TO SCHEDULE YOUR INTERVIEW . Timing : 12PM - 4 PM Address: A-37, GATE NO. 2 ,Sec- 60, Noida Feel free to refer your friends and share the contact number.

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2.0 - 5.0 years

1 - 4 Lacs

Gurugram

Work from Office

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook Genpact Mega Virtual drive for Customer service: Voice roles (English) on 18th July 2025 (Friday) || Gurgaon Note: If you have already been interviewed for the same role within last 7 days then kindly ignore the invite. **Experience in INTERNATIONAL VOICE PROCESS is mandatory. Date: 18th July 2025 Time: 11:30 AM - 1:30 PM MS Teams Meeting ID: 432 074 914 4892 MS Teams meeting Passcode: FP7TU9bN Location: Gurgaon Experience: 2-5 years (previous exp. in international voice process) Shifts: Flexible with any shift Responsibilities Respond to customer queries and customer's concern. Provide support for data collection to enable Recovery of the account for end user. Maintain a deep understanding of client process and policies. Reproduce customer issues and escalate product bugs. Provide excellent customer service to our customers. You should be responsible to exhibit capacity for critical thinking and analysis. Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment. Qualifications we seek in you Minimum qualifications Graduate (Any Discipline) Minimum 18 months of relevant experience is required. Preferred qualifications Previous experience in international customer service role Effective probing skills and analyzing /understanding skills You should be able to work on a flexible schedule (including weekend shift) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training **Please keep your E-Aadhar card handy while appearing for interview.

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Job description **"Kickstart Your Call Center Career with JobShop!** - Multiple roles open across top companies in Bangalore. Freshers and experienced candidates welcome! - Apply with JobShop, Indias largest BPO recruitment company, and find the best positions in one place. Job Details: 1. Domestic Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call Hr Bhuvana-7406034000/ 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call Hr Bhuvana-7406034000/ 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call Hr Bhuvana-7406034000/ 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call Hr Bhuvana-7406034000/ 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must Call Hr Bhuvana-7406034000/ 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru Role: Customer Retention - Voice / BlendedIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducationUG: Graduation Not Required

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