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1.0 - 6.0 years

3 - 8 Lacs

Bengaluru

Work from Office

Greetings from Jobshop, International Voice Support Work Location: Karle Hub 4, Bangalore Contact: HR Fouzia 7975448259 Whats the Role? We are hiring for a top-tier international voice support role . If youre an experienced BPO professional with strong communication skills, this is your chance to join one of the fastest-growing international teams in India. Who Can Apply? Education: Graduate / Undergraduate Experience: Minimum 1 year in international BPO voice support Compensation Details: Designation: CL11 CTC: Up to 5.6 LPA Take-Home: 38,000/month Monthly Incentives: Up to 2,500 (performance-based) Skills Required: Excellent spoken English Clear neutral accent (strictly no MTI) Ability to handle customer queries with confidence Shift & Transport: Night shift role (rotational) One-way night cab provided Free night transport for female employees (7 PM 7 AM) Male employees pay 75 per ride Additional Notes: EPFO (UAN) number must be submitted before the offer Must be fully vaccinated Comfortable working night shifts in office 66 Vacancies Limited slots! Immediate joiners are highly preferred. To Apply, Call or WhatsApp HR Fouzia @ 7975448259

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0.0 - 5.0 years

1 - 4 Lacs

Bengaluru, Mumbai (All Areas)

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Job role - Customer Service Company - https://www.eteaminc.com/ Experience : Fresher to 5yrs Location : Bangalore and Mumbai Shift : Night Shift Mode - WFO Cab Facility - 2way cab provided Interview - Versant, HR, Ops Round Working Days - 5 Job Roles And Responsibility - Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool • Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes • Walk customers/ Provide navigational support on self-service portal • Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines • Place outbound calls to customers when required in line with Client / Company guidelines • Work productively whilst maintaining exceptional call/data quality standards in line with targets • Contribute to the team through open and regular communication with peers / supervisors • Adhere to all company or departmental policies and procedures (personnel and operational) • Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process • Maintain regular and punctual attendance in line with company policies and procedures • Minimize customer complaints and escalations by providing exceptional service and call control Knowledge & Skill Requirement Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer • Good technical aptitude with an ability to learn quickly • Excellent verbal and written communication skills Prior international BPO work experience preferred • Freshers acceptable - BA, BCom, BBA, BMS Perks and Benefits - Both Way Cabs Provided Flexible Shifts of 5days working Incentives and Bonus 2 Week off

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0.0 years

1 - 3 Lacs

Bengaluru

Work from Office

Job - Customer Service Representative - US Voice Payroll Company - https://www.eteaminc.com/ Experience : Fresher - 5yrs Location : Bangalore Contract Payroll - Yes Shift : Night Shift Mode - WFO Cab Facility - 2way cab provided Interview - Versant and HR (Virtual Round) Role & responsibilities Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool • Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes • Walk customers/ Provide navigational support on self-service portal • Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines • Place outbound calls to customers when required in line with Client / Company guidelines • Work productively whilst maintaining exceptional call/data quality standards in line with targets • Contribute to the team through open and regular communication with peers / supervisors • Adhere to all company or departmental policies and procedures (personnel and operational) • Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process • Maintain regular and punctual attendance in line with company policies and procedures • Minimize customer complaints and escalations by providing exceptional service and call control Preferred candidate profile Knowledge & Skill Requirement Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer • Good technical aptitude with an ability to learn quickly • Excellent verbal and written communication skills • Freshers acceptable Candidate should be 2024 and 2025 graduate from BBA, BCom, BMS background. (Note please do not apply BE, BTech, BSc, MCA and BCA Graduate)

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1.0 - 6.0 years

2 - 5 Lacs

Noida, New Delhi, Gurugram

Work from Office

Call/whats app HR 8448718645 & Get Hired!! We're hiring for international sales executive Min 1 year international Sales experience must only in Voice Only Immediate Joiner Good comms Salary upto-40k + incentives Location-Noida/Delhi/Gurgaon

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1.0 - 6.0 years

3 - 4 Lacs

Chennai

Work from Office

Hi, Good day ! Please find the below job description, Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the worlds top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes. Position : International voice process Experience : 1 4 years Job Location : Chennai Job Responsibilities: Reviewing new orders for accuracy and completeness New order processing on a web-based system Customer enquiry clarifications Maintain service levels and high levels of accuracy Placing orders with our partners on a web-based order processing system; Monitoring the status of these orders, taking appropriate action depending on the status. Maintaining a high level of accuracy with respect to all activities. Ensuring that customer requirements are met on a timely basis; and maintaining accurate records of activities in our own internal systems. Qualification: Any Degree Technical skills: Experience entering data using an alphanumeric keyboard and verifying/proofing entered data. Skill in reviewing, proofing and verifying data. Able to learn new concepts quickly. Comfortable working with limited supervision in a fast-paced environment; A creative problem-solver. Knowledge of basic computer operations. Strong organizational skills. Highly motivated in the performance of sometimes repetitive duties with very low room for error. Please Send ur Updated Resume to this mail id:nivya.avinash@movate.com

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0.0 - 3.0 years

2 - 3 Lacs

Ahmedabad

Work from Office

Make outbound calls to insurance companies for claim status and eligibility verification. Follow up with insurance carriers based on client appointments. Track and update the status of unpaid claims. Adapt to various voice-based processes. Perks and benefits One free meal Retention bonus 30 leaves per year

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2.0 - 4.0 years

3 - 4 Lacs

Pune

Work from Office

A consultative approach to winning over customers confidence-trust and building large engagement opportunities will be an important driver.The candidate will be responsible for generating qualified leads and a high-value pipeline of opportunities.

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1.0 - 5.0 years

3 - 4 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Required International Sales Executive Call/whats app CV- 9706756724 Experience - Min 1 years in any International sales voice process Excellent Communication Skills Night Shift 5 Days Working

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0.0 - 5.0 years

0 Lacs

Pune, Bengaluru, Mumbai (All Areas)

Work from Office

We are actively hiring for Customer Service Representative role to our MNC Client Looking for Experience- 1 to 5years - international voice process experience is mandatory Freshers - Graduation is mandatory or UG with min 6m exp in International voice process Location : Bangalore,Pune,Mumbai Shifts : US Shifts - Night shifts Should be flexible to work in Night shifts (US Shift) and should be flexible to work for 6 days a week Return to office (work from office mandatory) therefore Bangalore/ Mumbai/ Pune based candidates ONLY. Exposure to US contact center preferable Rotational work week can be Mon-Fri or Tue-Sat or Wed-Sun Job Responsibilities / Authorities Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool • Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes • Walk customers/ Provide navigational support on self service portal • Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines • Place outbound calls to customers when required in line with Client / Company guidelines • Work productively whilst maintaining exceptional call/data quality standards in line with targets • Contribute to the team through open and regular communication with peers / supervisors • Adhere to all company or departmental policies and procedures (personnel and operational) • Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process • Maintain regular and punctual attendance in line with company policies and procedures • Minimise customer complaints and escalations by providing exceptional service and call control Knowledge & Skill Requirement Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer • Good technical aptitude with an ability to learn quickly • Excellent verbal and written communication skill Experience Profile Prior international BPO work experience preferred • Freshers acceptable Interested candidates can apply or share resume to tejaswini_n@trigent.com or For more details Whatsapp - 9148420061 Can Refer Your Friends

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1.0 - 6.0 years

3 - 6 Lacs

Kolkata

Work from Office

Looking for candidates with 1 year of experience in International BPO. One must have exceptional communication skills in English and should be able to join the team on immediate basis. Required Candidate profile - 1 year of documented work experience in International BPO - Available to join on immediate basis - Comfortable working in rotational shifts

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0.0 - 3.0 years

3 - 5 Lacs

Hyderabad

Work from Office

Job Title: International Voice Process Associate Location: Hyderabad Industry: [BPO / Customer Service ] Shifts : Night Shifts Job Type : Work from Office Job Overview: We're looking for a motivated International Voice Process Associate to join our team. In this role, you'll deliver outstanding customer service to international clients, primarily through voice support. The ideal candidate will have strong communication skills , a customer-first mindset, and the ability to resolve issues efficiently in a fast-paced setting. Key Responsibilities: Provide professional customer support through voice, assisting with inquiries, complaints, and product/service information. Resolve customer issues promptly, ensuring high levels of satisfaction and first-call resolution. Stay updated on product details and services to offer accurate information and effective solutions. Eligibility Criteria : Freshers or candidates with prior experience in BPO/voice process roles are welcome to apply Minimum educational qualification: 10+2 (undergraduates are eligible) Strong verbal communication skills in English are Mandatory. Willingness to work in night shifts Perks & Benefits: Performance Incentives: Enjoy monthly and quarterly bonuses based on your performance, recognizing and rewarding your contributions. Comprehensive Health Coverage: We offer health insurance and other essential benefits to support your well-being. Convenient Transportation: Two-way transportation is provided to make your commute easier and more comfortable. Take the next step in your career. If you meet the above qualifications and are interested in joining a dynamic team, please share your resume via WhatsApp or contact us at 9032679227 / 9032470898.

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0.0 - 5.0 years

2 - 5 Lacs

Bengaluru

Work from Office

**"JobShop is Hiring for Multiple Call Center Roles!** - Apply to one company, access jobs with many! Immediate call center openings in Bangalore. - Join the best BPOs with JobShops help and start your journey today. Freshers and experienced pros welcome! Job Details: Role: Customer Support International Voice Process Location: [Only Bangalore] Experience: Freshers & Experienced candidates welcome Shift: Night Shift (includes night shift allowance) Salary & Benefits: Freshers: 22,000/month + 4,400 Night Shift Allowance + Lucrative Incentives Experienced: 25,000/month + 4,400 Night Shift Allowance + Performance-Based Incentives Additional Perks: One-Way Cab Provided for Easy Commute Attractive Incentives Based on Performance Joining Bonus Get rewarded after completing 3 months! Growth Opportunities within the organization Work in a Dynamic, Supportive, and Fun Environment! Who Can Apply? Excellent Communication Skills in English Freshers & Experienced Candidates (Customer Support/International Process Experience Preferred) Willing to Work in Night Shifts Customer-Oriented with a Problem-Solving Attitude Why Join Alorica? Competitive Salary & Perks Performance-Based Growth Opportunities Work with a Leading Global Brand Friendly & Professional Work Culture Limited Openings Available! Don't Miss This Opportunity! Apply Now & Kickstart Your Career with Alorica! Would you like to add location details or any specific instructions for applicants For More Details Call HR Medwin-6360064569 / 9964080000 or visit jobshop.ai to explore other open positions with us

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice, Domestic Voice, International Semi Voice & Social Media Escalation. Please Call Sadaf On - 6362015960- / 9964080000 Job Discription Company- First Source 1. Process- Sky Suv (Upselling- Voice Process) Unlimited Of Incentives 2. Process- Sky TV (Customer Support- Voice Process) Qualification- 10, Puc, Any Graduate 3. Process- SKY Q (Semi Technical- Voice Process) Qualification- 10, Puc, Any Graduate Fresher/ Experience Location- Brookfield Fresher Salary-21 to 23TK (23CTC) Experience Salary-28 to 35TK (35CTC) Shifts: 5 days working, 2 days rotational off & rotational shift Please Call Sadaf On -6362015960- / 9964080000 or visit jobshop.ai to explore other open positions with us

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0.0 - 5.0 years

2 - 5 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Job Title: Customer Service Associate Voice Location: Gurgaon / Noida Process: Voice Support Shift: Rotational Working Days: 5 Days with 2 Week Offs (Sat/Sun split possible) Salary: 3.50 LPA - 5.5 LPA Eligibility Criteria: Education: Graduate fresher with excellent English communication Preferred Experience: Prior BPO/Voice process experience with complete documentation is an added advantage Transport & Location Policy: One-way transport provided for night/odd hours Self-traveling male candidates outside the hiring boundary are eligible No mandatory transport for males within the hiring zone SVAR Score: 65+ Final Test Score: Minimum 70 to qualify for onboarding Onboarding Process: Subjective Interviews + SVAR + Post-training Test Important Note: We do not charge any fees for interviews or placement. This is a client-funded hiring process. Ready to Kickstart Your Career? Apply Now! HR Afreen: 6206077869 HR Gayathri: 7550109302

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2.0 - 6.0 years

1 - 4 Lacs

Gurugram

Work from Office

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook Genpact Mega Virtual drive for Customer service: Voice roles (English) on 21st July 2025 (Monday) || Gurgaon Note: If you have already been interviewed for the same role within last 7 days then kindly ignore the invite. **Experience in INTERNATIONAL VOICE PROCESS is mandatory. Date: 21st July 2025 Time: 1:30 PM - 2:30 PM MS Teams Meeting ID: 432 074 914 4892 MS Teams meeting Passcode: FP7TU9bN Location: Gurgaon Experience: 2-6 years (previous exp. in international voice process) Shifts: Flexible with any shift Responsibilities Respond to customer queries and customer's concern. Provide support for data collection to enable Recovery of the account for end user. Maintain a deep understanding of client process and policies. Reproduce customer issues and escalate product bugs. Provide excellent customer service to our customers. You should be responsible to exhibit capacity for critical thinking and analysis. Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment. Qualifications we seek in you Minimum qualifications Graduate (Any Discipline) Minimum 18 months of relevant experience is required. Preferred qualifications Previous experience in international customer service role Effective probing skills and analyzing /understanding skills You should be able to work on a flexible schedule (including weekend shift) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training **Please keep your E-Aadhar card handy while appearing for interview.

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0.0 - 3.0 years

3 - 3 Lacs

Hyderabad

Work from Office

Hiring for International Voice Process Freshers & Experienced Company: Sutherland Global Services Position: International Voice Process (Full-Time, Permanent) Industry: BPO / Call Centre Location: On-site (No virtual interviews) Job Responsibilities: We are seeking candidates for our International Voice Process role, responsible for handling customer calls from various countries. The role involves providing product, service, or technical support to resolve customer inquiries effectively. Perks & Benefits: Enhance emotional intelligence and communication skills. Gain in-depth knowledge of products/services. Build transferable skills applicable across industries. Develop problem-solving abilities. Two-way cab facility available (night shifts only, within a 15km radius). Preferred Candidate Profile: Fluency in English is mandatory. Strong communication skills. Open to freshers and experienced candidates. Education: Graduates, Undergraduates, and Postgraduates can apply. Willingness to work in 24/7 shifts with rotational week-offs (5 working days per week). Comfortable with on-site work (WFO). Immediate joiners preferred. Interview Process: HR Screening Round Assessment (Voice & Versant) Operations Round Documents to Carry: Updated Resume Hard Copy of Aadhaar Card/Any Govt recognized ID Proof Application Process: Interested candidates can Walkin to the below Location and Contact HR (Sundara) for interview and further inquiries. Contact Person: HR Susan Contact Number: +91 9949193511 Interview Location: Sutherland Global Services NSL Arena Towers Address: Tower 2, C Wing, 9th Floor, Survey No- 1, 6, Uppal - Ramanthapur Rd, Uppal, Hyderabad, Telangana 500039 Please mention "HR Sundara" as the reference ID on your resume. https://maps.app.goo.gl/XUwe9SWkFwqrT7HH9?g_st=aw

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1.0 - 6.0 years

2 - 4 Lacs

Chennai

Work from Office

We are hiring International customer support Associate Designation : Engineer Shift : Flexible to work in Night shift Job location : Chennai(Ambit IT Park) Work Model : Work from office Graduation and Professional documents mandatory Looking for immediate joiners only Primary Skills: Excellent Communication - for voice Should be able to communicate effectively Should possess good telephone and email etiquette Must be a graduate Should be willing to work in US time zones Must have good customer handling skills with the ability to learn networking concepts Job Responsibility : Handle incoming calling process/complete tasks identified in cases received through CRM portal and assigned queues Triage incoming cases received by CRM. Prioritize & Assign by priority category, offer case acknowledgment & expectations to customer Provide application support by creating cases, conducting & documenting initial discovery, and escalating when necessary Adhere to established SLAs, and productivity/performance goals Provide world class Customer Support by delivering service. Perks and Benefits Shift time - US shift (5.30 PM to 9.30 AM within any 9 hours of working inclusive with 1 hour break) Cab facility - 2 Ways will be provided within 30km radius from Ambattur.(its completely work from office) Work Location - ground Floor, 6th, 9th and 10th Floor Ambit IT Park No 32A & 32B, Ambit Park Rd, Ambattur Industrial Estate, Chennai, Tamil Nadu 60005 Language: Excellent in English is mandatory Benefits: Health insurance leave encashment life insurance paid sick time paid time off provident Fund Schedule: Night shift (rotational) Contact - nivya.avinash@movate.com

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0.0 - 2.0 years

0 - 1 Lacs

Hyderabad

Work from Office

Were Hiring AR Caller (International Voice Process) Location: Hyderabad | Work from Office Looking for your next opportunity in customer support? Join us as an AR Caller with a leading international voice process team. Job Details: Shift: Fixed Night Shift (6:30 PM to 3:30 AM) Qualification: Undergraduate Experience: Minimum 6 months in customer support (International Voice) Relieving Letter: Mandatory Work Days: 5 Days & 2 Week offs (Sat & Sun Fixed Off) Cab: 2-Way Cab Provided (Up to 30kms radius) Salary: Up to 3.3 LPA + Performance-Based Incentives Joining: Immediate Joiners Preferred Btech graduate are not eligible Interested? Share your resume at: Lahari HR: 90630 94905 Email: laharihr@gmail.com Reference are highly preferred

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0.0 - 5.0 years

3 - 5 Lacs

Bengaluru

Work from Office

Walkin Interview US rotational shift & Off International Voice / International Non voice Bangalore Location Immediate Joiners only Cab available For more details Call HR Raksha@9900969073 raksha@thejobfactory.co.in NO FEE CHARGED

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1.0 - 5.0 years

1 - 3 Lacs

New Delhi, Gurugram

Work from Office

Urgent Hiring for Domestic bpo || Voice Process Candidates should have Excellent communication salary up to 25k 6 Days working Location - Gurgaon call/whats app 8448718645 / 8512850830 Required Candidate profile call/whats app 8448718645 / 8512850830

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1.0 - 6.0 years

2 - 5 Lacs

Noida, New Delhi, Gurugram

Work from Office

Call/whats app HR 8448718645 We're hiring for international sales executive Min 1 year international Sales experience must only in Voice Only Immediate Joiner Good comms Salary upto-40k + incentives Call/whats app HR 8448718645 Required Candidate profile Call/whats app HR 95648 99005

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0.0 - 3.0 years

3 - 4 Lacs

Mumbai, Mumbai Suburban, Mumbai (All Areas)

Work from Office

Shifts - 24/7 rotational shifts including night shifts 5 days working any 2 rotational weekoffs Candidates from within hiring boundary (only mumbai) DRUG TEST MANDATORY Required Candidate profile Qualification - Graduate freshers or HSC with minimum 6 months exp Excellent communication required 1 month work from office training and then work from home Candidates should be within boundaries.

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1.0 - 5.0 years

4 - 7 Lacs

Hyderabad

Work from Office

Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Technical & customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @9606556306 / 9606523804 / 6364808230 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!

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0.0 - 5.0 years

1 - 4 Lacs

Gurugram, Delhi / NCR

Work from Office

Healthcare Process International Voice Process Fresher or Exper international Voice Ctc - 38k, after deduction 34k Fresher's ctc - 27K overall, after deduction 22K Undergraduate or Any Graduate Rotational Shift & Rotational Off, 5 Days working

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0.0 years

1 - 3 Lacs

Chennai

Work from Office

Greetings from AGS Health! Job Title: Trainee Process Associate - AR Caller Process: International Voice Process Roles & Responsibilities: To address outstanding or assigned AR through analysis and phone calls by using available resources. Utilization of all possible tools and applications available to take into account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer, or adjustment. To report trends/patterns in denials, claim submission errors, credentialing issues, and billing-related roadblocks to the immediate reporting manager. To meet the established SLAs (service level agreements) for production and quality To update the outcome of the calls or analysis clearly and coherently in the billing system To utilize the P&Ps (policies and procedures) established for the process, and also stay updated with changes made to the P&Ps To improve the performance based on the feedback provided by the reporting manager/quality audit team. Qualification: Graduate fresher- BBA., BA., B.Com., BCA, B.Sc (Physics, Chemistry, CS, MBA, MCA, Maths), and 10+12+Diploma. Passed out year 2019 to 2025 2025 passed out candidates should have the final semester result as mandatory. Please Note : B.E/B.Tech/ME/M. Tech - are not eligible to apply Interview Process: Rounds of Interview: 1. HR Interview 2. Online Assessment - Grammar & Aptitude 3. Versant Test - Language Assessment 4. Operational/Technical Interview Shift Timing: 05:30 PM to 2:30 AM or 7:00 PM to 4:00 AM Night Shift (US Shift). Should be flexible for both shifts. Transport : Two-way transport is available based on boundary limits. Location: Chennai - Ambattur Job Type: Full-time, Regular / Permanent Benefits: Saturday Sunday fixed Week Offs PF ESI Gratuity Health insurance. Performance bonus Competitive remuneration Free cab transport Required Skills: Good Verbal and Written Communication skills Should be comfortable working with Night shifts. Sound analytical skills Logical thinking Interested candidates can WhatsApp their updated resume to 8754478884 - Shyamalatha Direct walk-in. Please mention shyamalatha in your resume Thanks & Regards, Shyamalatha Team Lead - Talent Acquisition AGS Health.

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