945 Us Calling Jobs - Page 34

US Voice Process at Chennai 12+3 yrs of Fulltime Education 1yr to 5 yrs Exp in International Voice Exp is mandatory(Tech Support Exp is not eligible) Salary up-to 5LPA+52K NSA Call- Pooja- 9911988774 Suhani- 9911988552 Rukhsar- 9899875055

Shift - US Shift 5days working Food Available One Month Advanced Salary Bonus

Hiring for Record Retrieval Specialist #Shift-Us Shift Timing #Location: Ahmedabad, Gujarat # Minimum 6 Month Experience Required in International Voice process #Fluent English Required Meal Facility also available one month extra Bonus

We are seeking a highly skilled and motivated Voice and Accent Trainer to join our dynamic team for an international voice process with a leading client in Bangalore. The ideal candidate will possess a strong background in voice training, accent modification, and communication skills development, with a focus on enhancing the effectiveness of our team members in delivering exceptional customer service. Key Responsibilities: Design and deliver comprehensive training programs focused on voice modulation, accent neutralization, and effective communication techniques tailored for an international audience. Conduct assessments to evaluate the current voice and accent proficiency of team members and identify areas for improvement. Provide one-on-one coaching and feedback to employees to enhance their speaking skills and confidence in a professional setting. Develop training materials, including manuals, exercises, and multimedia resources, to support the learning process. Stay updated on industry trends and best practices in voice training and communication to continuously improve training methodologies. Collaborate with team leaders and management to align training objectives with organizational goals and client requirements. Monitor and evaluate the effectiveness of training programs and make necessary adjustments based on feedback and performance metrics. Preferred candidate profile Bachelors degree in Communication, Linguistics, Education, or a related field. Proven experience as a Voice and Accent Trainer, preferably in an international voice process environment. Strong understanding of various accents and dialects, with the ability to teach and modify them effectively. Excellent verbal and written communication skills, with a clear and engaging speaking style. Ability to work collaboratively in a team-oriented environment and adapt to diverse learning styles. Certification in voice training or related fields is a plus. Minimum 2 years in US Voice process as a Trainer. Job Location: Bangalore ( For Our Leading client). Interested candidates can apply here or contact me prashanth hr @ 9360810536 from Monday to friday between 9.30a.m. to 5p.m. only. Kindly dont call on Saturday and Sunday.

Tech Mahindra hiring for Domestic/International (Blended/Inbound Voice) Contact- HR Mayuresh 8830743694 8830743694 / Arya 8080888419 / Rajeshwari 8209337412 (Call/WhatsApp) NOTE: Interview process for both verticals will be conducted at Sharda Center, Tech Mahindra between Monday to Saturday - Timing between 11:00am to 5:00pm Work Location for Domestic- Tech Mahindra Sharda Center Opp. to Persistent Systems Erendwane, Nal Stop, Pune Work Location for International- Tech Mahindra Hinjewadi Phase 3(Both Way Cab facility) Role & responsibilities Resolving billing issues using query solving techniques and providing clear and concise information. Answering questions about billing or services. Manage International/Domestic inbound customer calls with a focus on providing exceptional service and resolving inquiries. Listen actively to customer needs, concerns, and feedback, and respond appropriately. Accurately document customer interactions and update records in the CRM system. Collaborate with team members and other departments to resolve complex issues. Required profile Min 06 month of international Voice experience. Freshers can apply for Domestic Inbound Voice Process In Billing (Understanding of recurring bills, Billing cycle Changes, Due date, Prorate charges, Auto-Pay & Surcharges, Service charges and taxes) Experience resolving customer issues in billing, Demonstrated communication skills. The clarity in thought process (Able to articulate his/ her thought) Ability to handle tough situations with customers. Strong ability to multitask and take fast decisions independently. Willing to work in a 24*7 environment (Rotational shifts/5 Days a week). Customer Centric & Logical Thinking & Need to be Enough Spontaneous Ensure Timely & Professional Responses to all Queries. Perks and Benefits (International) Cab Facility both ways [ Pick up and drop within Transport radius. Immense Growth Loyalty bonus upto 20kinterview Rounds: 1st Level - UAT / Operations 2nd Level - Versant [ Need to score 60 and above]

Hi, Excellent opportunity for International Voice process for Fresher in Chennai!!! ***Note: Pls Bring original ID proof for gate pass(Must)*** Experience: Freshers can apply Designation: AR calling - Voice process Shift: Night Location: Velachery- Chennai Salary: 20k CTC Notice period: Immediate joiners need Work Mode: WFO Note: No cab facility available. Interested candidate can reach me 9677726344 Note: You can apply from Tamil Nadu only. Others kindly ignore. Regards, Vijayalakshmi Logaiah HR Team-TA

Manage calls transferred by the Telemarketing (TM) team. Qualify and engage clients to promote and sell services (Hardcore Sales). Oversee the end-to-end sales process, including managing agreement signings. Contact- 9311035462 (Aman)

Hiring for AR Caller - Medical billing Job Location: Mohali/ Chandigarh Salary Range: 18000-20000 Qualification: 12th+6 Months experienced with letter Graduate fresher can also apply 5 Days working with Night Shift Cab facility available Required Candidate profile Can Contact@ 7696111291

Responsibilities: Conduct daily outbound calls as per assigned targets. Ensure successful call connections and engage prospects effectively. Drive the connected calls through the complete sales process to closure. Free meal Sales incentives Referral bonus

Key Responsibilities Process offline reservation requests received; no direct client communication is required; all work is assigned and tracked internally by supervisors. Proactively contact hotels and suppliers by phone to secure bookings, especially in cases where inventory is limited or arrival times are outside normal windows. Handle assigned transaction queues based on client, location, and priority as determined by supervisors. Complete all required operations agent training and certification, adhering to established API procedures and SOPs. Escalate critical issues to the appropriate management hierarchy as needed for resolution. Maintain operational proficiency through regular queue work, even outside of IROP events. When not engaged in above support, assist with folio collection and once trained, may support credit card reconciliation tasks. Demonstrate flexibility with shift assignments, including potential overnight and weekend work, and willingness to work overtime during major disruption periods. Desired Skills & Qualifications Bachelor's degree or equivalent; recent graduates or those with less than one year of work experience are encouraged to apply. Strong computer literacy and ability to quickly learn new reservation and workflow systems. Excellent verbal, written, and nonverbal communication skills; must be comfortable engaging by phone with hotels and suppliers and collaborating with supervisors. Ability to prioritize tasks in a fast-paced, high-pressure environment, following direction and adapting to changing priorities. Strong logical reasoning and problem-solving skills; ability to think on your feet and respond to unexpected scenarios (e.g., estimating, basic numerical reasoning). Team-oriented, punctual, and reliable, with a positive, proactive attitude and a hunger to learn and grow. Willingness to work flexible hours, including overnight and weekends, as required by operational needs.

Senior US Customer Care Support Location: Bangalore Experience: Minimum 3 years in US Voice Process Salary: Competitive hike on last drawn salary Work Schedule: 4 days working, 3 days off Interview Mode: Walk-in only Key Responsibilities: *Provide exceptional customer support to US clients via voice interactions *Resolve customer inquiries promptly and professionally *Collaborate with team members to enhance service quality Requirements: *Minimum 3 years of experience in a US voice process *Excellent communication skills in English *Ability to work in a fast-paced environment *Willingness to work in rotational shifts Benefits: *Competitive salary with performance-based incentives *Health insurance and other employee benefits *Opportunity to work with a dynamic and supportive team For more details please share your resume - mansi.sharma@manpower.co.in

iEnergizer is HIRING in TEXAS Collection Process (WORK FROM OFFICE) WALK-IN INTERVIEWS ONGOING! We're on the lookout for Customer Care Executives with great energy and communication skills! If you're driven, customer-focused, and looking to build your career, this is your chance to shine. REQUIREMENTS: Graduate / Undergraduate – both eligible Open to both Freshers & Experienced professionals Minimum 6 months of international voice process experience required Strong English communication skills Work from Office only – No Work From Home option JOB DETAILS: Location: Noida Salary Structure: Fresher – 40,000 CTC 6 Months Exp. – 45,000 CTC 1.5+ Years Exp. – 50,000 CTC Working Days: 5 days a week No cab or meal facility To Schedule Your Interview: WhatsApp HR Natasha Gogoi at 7002574553 and Drop CV

Organizations Profile: Head Field has been a formidable player in the outsourcing business market for more than a decade. Started with a vision to help businesses abroad recruit talent from India, our company now includes other services in its basket of offerings such as Virtual Assistance, Legal Process Outsourcing, Artifique, Accounting Process Outsourcing, Filming and Editing, IT and many more. We operate 24/7, serving clients worldwide. Title: Business Development Associate/ Executive / Manager Location: Sector -57, Noida, U.P Summary: We are seeking a dynamic and results driven "Business Development Executive/ Associate" to join our team. The ideal candidate will be responsible for identifying and exploring business opportunities, engaging with corporate B2B clients and facilitating strategies to drive business growth. This role demands a strategic thinker with excellent communications and negotiation skills. Job Profile: It is a B2B sales position responsible for developing, maintaining, and growing business within a diversified line of businesses. Activities include client acquisition, meeting business objectives, obtaining requisitions/job orders, building client relationships, penetrating client accounts and ensuring smooth delivery. Work Responsibilities: The candidate will be responsible for generating new leads (lead generation), making introductory calls, and performing market research to identify and attract potential clients. Build effective working relationships with the Clients; be a trusted advisor and a business advocate. Work with the manager to follow up, escalate, and clear blockers as appropriate. Conduct market research and competitive analysis to help shape marketing strategies and identify new opportunities for expansion. Maintains an ongoing relationship with prospective clients, continuously assessing and communicating how Head Field can meet their needs. Negotiates terms and conditions for employment services contracts and collaborates with the operations team to ensure seamless transitions. Managing Lead generation activities through various channels, including prospective outreach, networking, and outreach campaigns. Develop and nurture relationships with prospective clients, converting leads into qualified business opportunities. Work closely with the legal team to manage contract creation, review, and finalization, ensuring compliance and alignment with company policies. Stay up-to-date on market trends, client needs, and competitive landscape to continuously refine lead generation and sales approaches. Desired Candidate Profile: 0-7 year of experience in Business Development and Sales. Proven ability to prospect, develop business, and build relationships. Strong customer focus, personal leadership, and negotiation skills. Must possess strong communication and rapport-building skills. Life at Headfield: A reward system that celebrates your hard work and milestones all year long. Expect a surprise gift coming your way whenever you crush it here! Enjoy the luxury of a private chef who whips up delicious meals, ensuring you're always satisfied and never hungry! We provide a supportive work environment because we know great work deserves great fuel! We offer global work exposure to both freshers and professionals, helping your role evolve and shine as you grow! No commute hassles we’ve got you covered for a stress-free experience! An environment so good, you will forget the term “colleagues can’t be your friends” Perks & Benefits: Information Metrics Inputs Work Schedule Global Shift Cab Facility Yes (Pick and Drop) Meal Facility Yes (2 Times) + Personal Chef Working Days Monday to Friday (Work from Office) Shift Eastern Standard Time Incentive Yes

Greetings from THE JOB FACTORY !!! Job Summary: We're looking for a skilled International Banking BPO Voice Process associate to handle customer inquiries and issues related to international banking services. The ideal candidate will have excellent communication skills, problem-solving abilities, and a strong understanding of banking processes. Responsibilities: - Customer Service: Handle inbound and outbound calls from international customers, providing accurate and timely information to resolve queries and complaints. - Issue Resolution: Efficiently resolve customer issues and escalate unresolved problems to internal teams. - Record Keeping: Maintain accurate records of customer interactions and transactions. - Compliance: Adhere to company policies, procedures, and regulatory requirements related to international banking. - Team Collaboration: Work closely with team members to ensure high levels of customer satisfaction. Requirements: - Education: Bachelor's degree or Under Graduate - Experience: min 3 years experience in a customer service role, preferably in banking or BPO. - Skills: - Excellent Communication: Strong verbal and written communication skills in English. - Problem-Solving: Ability to resolve complex customer issues efficiently. - Time Management: Ability to manage multiple customer interactions simultaneously. - Banking Knowledge: Good understanding of international banking regulations Salary and Benefits: - Salary: Industry-Leading Salary (Salary Negotiable) - Benefits: Performance-based incentives, health insurance, and allowances. For More Details Call : HR Raksha@9900969073(Call or whatsapp ) Email ID : raksha@thejobfactory.co.in ****DO REFER YOUR FRIEND'S****

Graduate Fresher or Experience (2017+) B.E, B.Tech, Pharmacy not eligible Fluent English is a must Salary : 22k + upto 9k incentives Location : Hinjewadi, Pune Night shifts, 2 way cab 2 days rotational week-offs Apply : Wp/Call HR Gaurav - 9325399945

Greeting rom Trigent !! Share CV : Nagarathna_g@trigent.com JOB DESCRIPTION: Hiring for 6 month contract Role for international voice ( NOTE : Contact Ends on 15th Dec 2024 ) Share your CV who are okay to work for 6month contract role Responsibilities: • Make outbound calls to the candidate and motivate them to complete job application. • Schedule/reschedule first day of work for the employees and sharing necessary information. • Review application form and make sure all the details are filled appropriately. • Handle inbound calls and resolve candidates queries. • Respond to candidates queries over email/text. • Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage • Provide excellent experience to the candidates. • Maintaining a quality score of 90% and above throughout. • Escalate issues and seek advice when faced with complex issues/problems • Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participate in Team building activities Ensure and maintain the security and confidentiality of client data Ensure Customer Satisfaction Requirements: • Proven work experience in an international contact centre environment (preferably USA) in making/receiving calls. • Experience working and delivering under strict timeline. • Should have neutral accent • Excellent communication skills (verbal and written). • An ability to handle sensitive and confidential information. • Agile and flexible with work schedule. • Experience working and navigation on multiple systems/tools. • Logical and analytical thought process. • Willing to work in any US shift (EST/CST/MST/PST). • Willing to work in rotational shifts and rotations week off as and when required NOTE : Contact Ends on 15th Dec 2024 Location : Mumbai and Bangalore Salary upto :4.8 LPA Need min 6Months to 6 Years international voice exp work from office only immediate joiner Fresher with Who all have Original gradution marks sheets and convocation can apply Freshers salary : 25k CTC (20K In hand ) Exp Salary :upto 4.8LPA Rounds of Interview 1 .HR basic screening round (Comminication check) 2 . Versant Test (Cut off 60 ) 3. CD round 4. Ops round Regards Nagarathna G Recruitment specialist

Role & responsibilities: Customer Care Executive: International Voice Process Intermediator for the partially or completely deaf/blind/dumb Location - Gurugram, Sector 18 Work Mode - From Office Preferred candidate profile: Graduate and Undergraduate candidates both can apply. Both Freshers and Experienced candidates can apply for the job. Experienced candidates must have minimum 6 months of experience in BPO sector with valid documents i.e., offer letter, relieving/experience letter and last three months salary slip. Must have excellent command in English and good communication skills. **Candidates who have MTI in their speech and pursuing education will not be considered. Working Schedule: 5 days working with rotational shift and 2 days rotational off. Shift duration of 9 hours including 1 hour break. Casual leaves won't be entertained for the first three months apart from week offs. Perks and benefits: Salary Slab - 30k CTC Both sides cab will be provided if the current location is within the hiring zone. Interested candidates can send their CV to the below mentioned contact details: Contact - HR Bontika 8258940601 - Whatsapp

MASS HIRING FOR TOP MNC !!! Payroll Org- Teamlease Digital Job Title - Customer Service Support Advisor Job Dimensions - To resolve the queries / concerns being raised by the customer promptly and accurately in line with the agreed SLAs. The work will be allocated in the queue in the form of Voice work wherein an individual will be responsible to resolve the concerns / queries raised or need to provide accurate information to the customer. Key Responsibilities To take calls and work promptly within agreed timescales and in line with agreed process and procedures. To ensure prompt and accurate information being provided with appropriate resolution. To achieve operational targets as defined by for the process. To maintain queue levels to agreed SLA targets levels. To achieve and maintain a good knowledge/capability of systems. When dealing with customers aspire to deliver an excellent customer experience via. calls. To highlight to queue owners, line management and offline support teams any issues in the queues that may affect customer satisfaction and share best practice within the team and across Digital Care teams. To complete/participate in ad-hoc projects to drive efficiencies and improvements in the process. To fully support and take guidance from the manager, raising awareness to them of any factors which may affect the performance of individuals or the whole team. Share best practice within the team and across the Digital Care Community. Adhere to relevant shift patterns and break schedules. Take responsibility for personal development and drive own performance. Skills Required Provide Experience in customer service in a Call Centre environment. Excellent English verbal and written language skills along with good typing (minimum 40 speed) and multitasking skills Good questioning and listening skills. Good empathy and customer ownership skills Good cross-cultural awareness to be able to effectively communicate with UK customers. Good objection handling/diffusing/complaint handling skills Good customer interaction skills with the ability to recognize the customers needs. Good self-management . Good Data input skills Good Problem solving Connected Leaders Behavior Collaborative partner Solution-focused achiever Experience Required Excellent written and verbal communication skills and etiquette, required to effectively communicate with external and internal stakeholders. 1 yr - 05 year of experience in similar role (offer letter, experience letter, PF/Form16, Salary slip are must) Education: Any graduate Location: Mumbai INTERESTED CANDIDATES KINDLY SHARE CV AT: aishwarya.dwibedy@teamlease.com Thanks and Regards Aishwarya Dwibedy

Hiring for Medical Billing-AR Caller Job Location: Mohali/ Chandigarh Salary Range: 18,000-20,000 Eligibility: 12th+Minimum 6 months of Experience letter Graduate Fresher can also apply 5 Days working with the Night Shift Cab facility available Required Candidate profile Can share your resume@ 7986679847

WE ARE HIRING FOR TOP NOTCH MNC 5 DAYS WORKING BOTH SIDE CAB ROTATIONAL SHIFT SALARY UP TO 35K INHAND UG/GRAD BOTH CAN APPLY CONTACT 9971235034 KAPIL HR LOCATION GURGAON

Qualification - Grad/UG/Fresher/ Experience Experience - Must be from international voice background Location - Noida / Gurgaon 5 days working || 2 Offs Rotational shifts Both sides cab Contact HR NITIN @9999435387

We are hiring for International Voice Process roles. Candidates must have 1 year of experience in any international voice process and possess excellent communication skills. Immediate openings available. Work from office in Bangalore.

The candidate would be working on a tool where he would be making outbound calls to various financial institutes, collecting certain information, and updating the same in the tool. Excellent communication skills are a basic requirement. The candidate would be processing sensitive information, so it is imperative that they are focused, has attention to detail and patient to be on long hold time. An ideal candidate would be good at multi-tasking, has good logical ability and work under extreme pressure & time constraints. Flexible to work in Night shift (US timing) Essential Duties and responsibilities: Process transactions within the shift, take the ownership of the work and work independently with minimum supervision. Eligibility Criteria : - UG/Graduate with 1 -8 Years of International Voice experience only (US/UK) Perks&Benefits: Nightshift allowance, Internet allowance, Food, Two way cab. Contact details Raghasudha -9676338009(Call me between Mon-Fri,11am to 6pm) Email Id -raghasudha.varikuppala@copart.com Note - Candidates attended interview in last 3 months are not eligible

Hiring Website Selling (Outbound Voice) Process: Outbound voice (Website Selling) Shift: US Shift (Night) Salary: Upto 25K +Huge Incentives+other benefits 5 Days Work 2 day off Min 3 months exp in Website Selling or voice process Call-8910054261

Mega Walk-in Drive For International Voice Process...! Mention "Reference Banani" on your cv when you come for walk-in ... Contact HR - 7044219047 Email ID - banani.karmakar@marketstar.com Role: Account Strategist Experience : 0 to 6 years Facilities: Cab provided, Night Shift Allowance, Incentives Working days: 5 days working from office Skills: Excellent Verbal communication in English and convincing skills. Job Description: -Listen to the call effectively and comprehend the implicit & explicit ask of the customer. -Able to convince, provide short & long term solutions aligned to the customer's business goals. -Build rapport with the customer and maintain rational/neutral communication. -Handle objections and continue the conversation to a productive outcome. -Basic understanding of data/leads aligned for effective utilization of same and analyzing customer behavior to moderately change the sales pitch according to the requirement. -Leverage existing and new relationships with current accounts to grow revenue in strategic product areas. -Develop and execute a strategic plan for your book of business leveraging the client's various tools and processes forbook segmentation and engagement. -Develop and maintain subject matter expertise on client's marketing solution offerings. -Be an expert at translating their marketing goals and objectives into actionable strategies on the client's marketing platform. -Provide updates to the management team on your pipeline and sales forecast objectives and key results. -Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. -International Voice LOB Experience including using of Dialers for OB Calls. -Exceptional written & verbal communication skills. Qualifications: -1-5 years of overall relevant experience (Sales process experience or International Voice Process). -Graduate in any field. -Sales knowledge on social media platform. -Skilled using Microsoft Office (Excel, Word and PowerPoint)or G Suite (Sheets, Docs and Slides). -Candidates should be flexible with rostered day offs and working in shifts. -Salesforce software working knowledge is good to have. Regards, Banani Karmakar 7044219047