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0.0 - 4.0 years
2 - 4 Lacs
Vadodara
Work from Office
Role & responsibilities: The role involves handling both inbound and outbound customer calls to address non-sales and sales-related concerns with professionalism and tact. It requires delivering quality service through in-depth product knowledge and effective communication via various technologies. Responsibilities include data entry, follow-ups to ensure customer satisfaction, and problem resolution. The position also involves initiating contact with potential U.S. business customers, conducting 90100 cold calls daily, managing objections, and using persuasive techniques to close sales or set appointments. Success is measured by consistently achieving sales targets and accurately recording customer interactions in CRM software, while collaborating closely with team members and leaders. Preferred candidate profile: 12th pass or Diploma candidates can apply; If candidate is graduate then it is an add-on. Excellent verbal & written communication and persuasion skills. Strong strategic thinking and negotiation abilities. High resilience and adaptability, capable of handling challenging sales situations and overcoming objections. Detail-oriented with a strong work ethic and organizational skills. Proactive, goal-oriented mindset with motivation to succeed in a competitive sales environment. Previous customer service or sales experience in a call center or BPO environment preferred. Working knowledge of operating systems, particularly Microsoft Windows 10, and a basic understanding of internet fundamentals. Familiarity with record management procedures is a plus. Effective analytical, problem-solving, and decision-making skills. Ability to access and research multiple sources of data. Ability to multitask and work effectively under pressure in a team-oriented, high-demand, fast-paced environment.
Posted 2 months ago
0.0 - 5.0 years
2 - 4 Lacs
Thane, Navi Mumbai
Work from Office
Walk-in interviews Hiring for fresher & experienced International process 5 days rotaional shifts 2 rotational offs Excellent communication mandatory Contact drop cv on 8826770027 - Shivam/ 7428370506 - Ritu
Posted 2 months ago
0.0 - 5.0 years
2 - 4 Lacs
Thane, Navi Mumbai
Work from Office
Walk-in interviews Hiring for fresher & experienced International process 5 days rotaional shifts 2 rotational offs Excellent communication mandatory Contact drop cv on 8826770027 - Shivam/ 7428370506 - Ritu
Posted 2 months ago
0.0 - 3.0 years
0 - 3 Lacs
Bengaluru
Work from Office
Greetings from joulestowatts business solution, We are India's Largest BPO Recruitment Company. Hiring for TOP MNC Only people Who stays in Bangalore are eligible Experience : 0 TO 3 Years Qualification : Graduation Shift : Night Shift / 5 day's working Location : Bangalore Facility : Both the way cab will be provided + PF/ESI This is a 24/7 support Mostly evening and night shifts Five-day working with rotational week off Excellent communication skills Age Limit : 37,38 Skills Required: Excellent Job description: International Voice Process Responsibilities: Make outbound calls to the candidate and motivate them to complete job application. Schedule/reschedule first day of work for the employees and sharing necessary information. Review application form and make sure all the details are filled appropriately. Handle inbound calls and resolve candidates queries. Respond to candidates queries over email/text. Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage Provide excellent experience to the candidates. Maintaining a quality score of 90% and above throughout. Escalate issues and seek advice when faced with complex issues/problems Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participate in Team building activities Ensure and maintain the security and confidentiality of client data Ensure Customer Satisfaction NOTE : PF ACCOUNT IS MANDATORY IF NOT FORM 16 OR 26 Interested Candidates Drop your CV & contact HR Priya : 9606973198
Posted 2 months ago
0.0 - 5.0 years
2 - 4 Lacs
Vadodara
Work from Office
Process Analyst (VOICE PROCESS) (Designation may change depending on the skill set & experience) WHAT WE OFFER Transportation allowance Canteen Subsidy Health Insurance Tuition Reimbursement Incentive components campaign wise Work Life Balance Initiatives Rewards & Recognition Internal movement through IJP WHAT YOU'LL BE DOING? Take inbound or make outbound calls to customers with the objective of discussing non- sales related issues. Handle all issues with diplomacy, tact, and respect. Provide quality service to clients through thorough knowledge of products and services. Communicate with current and prospective customers using a variety of computer and telecommunications technology/software to give information and answer questions Enter data into computer database system. Follow up with customers to assure satisfaction, respond to queries, and solve or refer problems. Build strong relationships with Team Leader, and team members. WE EXPECT YOU TO HAVE Working knowledge of Operating Systems like Microsoft Windows 10 and basic understanding of Internet fundamentals Proficient in Customer service. Knowledge of record management procedures & processes (is a plus) Experience of at least 3 years Operations Center, service industry or equivalent (Fresh candidates cannot be considered). Any alternative resources must be approved by Client in writing. Effective analytical, problem-solving, and decision-making skills Effective organizational skills Ability to access and research multiple sources of data. Must pass pre-hire exam with 90% or higher. Ability to multitask and work under pressure. Strong attention to detail and critical thinking skills Must be able to effectively resolve problems and be efficient in a fast-paced environment and work a variety of work schedules to include days, nights, weekends, holidays, etc. Must be able to work in a team oriented, high demand and fast paced environment. Clear and effective communication skills in English while being able to communicate clearly, confidently and politely.
Posted 2 months ago
1.0 - 3.0 years
2 - 3 Lacs
Gandhinagar, Ahmedabad
Work from Office
Hiring for Record Retrieval Specialist #Shift-Us Shift Timing #Location: Ahmedabad, Gujarat # Minimum 6 Month Experience Required in International Voice process #Fluent English Required Meal Facility also available one month extra Bonus
Posted 2 months ago
1.0 - 6.0 years
3 - 4 Lacs
Noida
Work from Office
Job description IENERGIZER HIRING IN INTERNATIONAL VOICE PROCESS (WORK FROM OFFICE) WALK-IN INTERVIEWS ONGOING We are looking for enthusiastic individuals to join our Customer Care Executive team! If you have excellent English communication skills and a passion for customer service, we want you on board! REQUIREMENTS: Graduate / Undergraduate both can apply Experienced candidates are welcome Minimum 6 months of international voice process experience required Strong English communication skills Work from office only (no WFH) JOB DETAILS: Location: NOIDA * 6 months experience Salary Structure: Fresher- *6 months 45,000 CTC * 1.5 years experience – 50,000 CTC Working Days: 5 days/week No meals or cab facility To Schedule Your Interview – WhatsApp HR Akanksha Srivastava 9625310110 WhatsApp 8858474127 Calling Drop your CV
Posted 2 months ago
0.0 - 1.0 years
0 - 3 Lacs
Ahmedabad
Work from Office
* Fresher graduate required * Fluent English needed * Candidate should be ready to work in Night shift * Graduation required (No pursuing) * Candidate should be ready to work in Ahmedabad Connect on : 86901 11447
Posted 2 months ago
3.0 - 8.0 years
6 - 8 Lacs
Hyderabad
Work from Office
Exciting Opportunity US Healthcare Recruiter at InteliX Systems Were hiring experienced and passionate US Healthcare Recruiters who are ready to grow in a fast-paced, rewarding environment. Location: Hyderabad Shift: 6:30 PM 3:30 AM IST (Night Shift) Responsibilities Source, screen, and recruit qualified healthcare professionals (Nursing, Allied Health, Admin roles) for US-based clients Manage full-cycle recruitment from sourcing to onboarding Conduct interviews, assessments, and reference checks Collaborate with clients to understand their staffing needs Stay updated with US healthcare rules and staffing trends Requirements 3+ years of exclusive US Healthcare recruiting experience OR 5+ years of US Recruitment experience (Healthcare / IT / Non-IT) with the last 23 years in US Healthcare Strong communication and interpersonal skills Proficient in sourcing through job boards like Indeed, Vivian, Travel Nurse Source, Allied Travel Careers, DocCafe, Doximity, as well as ATS platforms, LinkedIn, and Facebook. Good negotiation skills for rate discussion and candidate closure Experience in license and certification verification. Knowledge of tax terms (W2, 1099, Full-time) and stipends Perks and benefits Competitive salary + performance-based incentives Drop cab facility for female employees Fast-track career growth in US Healthcare Recruitment Supportive team and professional development Location: InteliX Systems, Hyderabad Apply Now: Send your resume to swathi.kolisetty@intelixsys.com Contact: 6301535020
Posted 2 months ago
0.0 - 5.0 years
3 - 3 Lacs
Navi Mumbai, Jaipur, Bengaluru
Work from Office
Freshers or candidates with prior BPO/call center experience. Excellent English communication skills Willing to work night shifts and rotational offs. 5-day working, 2 days off. Immediate joining Two way cab Exp - 30k ctc Fresher - 26ctc
Posted 2 months ago
0.0 - 1.0 years
1 - 2 Lacs
Chennai
Work from Office
Greetings from AGS Health.! Job Title: Trainee Process Associate - AR Caller Process: International Voice Process Roles & Responsibilities: To address outstanding or assigned AR through analysis and phone calls by using available resources. Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment. To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager. To meet the established SLAs (service level agreements) for production and quality To update the outcome of the calls or analysis in a clear and coherent manner in the billing system To utilize the P & Ps (policies and procedures) established for the process and also stay updated with changes done with the P & Ps To improve the performance based on the feedback provided by the reporting manager / quality audit team. Qualification: Graduate fresher- BBA., BA., B.Com., BCA., B.Sc (Physics, Chemistry, CS,MBA, MCA Maths)and 10+12+Diploma., Passed out year - 2019 to 2024 Please Note : B.E/B.Tech/ME/M.Tech - are not eligible to apply Interview ProcessRounds of Interview: 1. HR Interview 2. Online Assessment - Grammar & Aptitude 3. Versant Test - Language Assessment 4. Operational/Technical Interview Shift Timing: 05:30 PM to 2:30 AM Or 7.00 PM to 4.00 AM Night Shift (US Shift) Should be flexible for both the shift. Transport : Two-way transport available based on boundary limits. Location: Chennai - OMR, Ambattur - should be flexible to work in any facility. Job Type: Full-time, Regular / Permanent Benefits: Saturday Sunday fixed Week Offs PF ESI Gratuity Health insurance. Performance bonus Competitive remuneration Free cab transport Required Skills: Good Verbal and Written Communication skills Should be comfortable working with Night shifts. Sound analytical skills Logical thinking Interested candidates can WhatsApp your updated resume to 7305024403 or mail to syed4.hussain @agshealth.com Thanks & Regards, Syed Lead-Talent Acquisition AGS Health.
Posted 2 months ago
2.0 - 6.0 years
3 - 8 Lacs
Noida, New Delhi, Gurugram
Work from Office
Req- travel sales agent us voice process (ppc / meta ) Salary - 70k Location- Gurgaon/ Delhi / Noida Exp- 2 years 5 days working / night shifts APPLY NOW send me your cv on whatsapp - 8512850830
Posted 2 months ago
1.0 - 6.0 years
4 - 6 Lacs
Noida
Work from Office
IENERGIZER HIRING IN INTERNATIONAL VOICE PROCESS (WORK FROM OFFICE) WALK-IN INTERVIEWS ONGOING Were looking for enthusiastic individuals to join our Customer Care Executive team! If you have excellent English communication skills and a passion for customer service, we want you on board! REQUIREMENTS: Graduate / Undergraduate both can apply Experienced candidates are welcome Minimum 6 months of international voice process experience required Strong English communication skills Work from office only (no WFH) JOB DETAILS: Location: NOIDA * 6 months experience Salary Structure: Fresher- *6 months – 45,000 CTC * 1.5 years experience – 50,000 CTC Working Days: 5 days/week No meals or cab facility To Schedule Your Interview – WhatsApp HR Natasha Gogoi 7002574553 Drop your CV
Posted 2 months ago
1.0 - 5.0 years
2 - 4 Lacs
Chennai
Work from Office
Designation : Engineer - L1(Technical Support) Job Location : Chennai Shift :Night shift Job Responsibilities: Candidate would be responsible for handling customer calls and troubleshooting technical issues related to Devices. Ensure resolution provided in the first interaction with the customer Acquiring knowledge about the newly released products and recent updates. Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service Position and sell Premium support contracts to customers based on their support entitlement. Technical skills: Self-Motivated & Ability to Work Under Pressure Should have good comprehensibility and understandability of what customers want Should have critical thought process and decision-making capability with focus on accuracy Handling Internet Troubleshooting Issues relevant to Computers, Application, Basic Networking, LAN, WAN Technologies Customer centricity and eagerness to drive himself/herself for upgradation in knowledge. Ability to sell/Upsell Soft Skills: Should possess good English verbal skills Excellent logical reasoning Computer Proficiency: Basics understanding of Hardware and Software, Computer fundamentals, Internet and Networking fundamentals
Posted 2 months ago
0.0 years
1 - 3 Lacs
Chennai
Work from Office
Greetings from AGS Health.! Job Title: Trainee Process Associate - AR Caller Process: International Voice Process Roles & Responsibilities: To address outstanding or assigned AR through analysis and phone calls by using available resources. Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment. To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager. To meet the established SLAs (service level agreements) for production and quality To update the outcome of the calls or analysis in a clear and coherent manner in the billing system To utilize the P & Ps (policies and procedures) established for the process and also stay updated with changes done with the P & Ps To improve the performance based on the feedback provided by the reporting manager / quality audit team. Qualification: Graduate fresher- BBA., BA., B.Com., BCA., B.Sc (Physics, Chemistry, CS,MBA, MCA Maths)and 10+12+Diploma., Passed out year - 2019 to 2024 Please Note : B.E/B.Tech/ME/M.Tech - are not eligible to apply Interview ProcessRounds of Interview: 1. HR Interview 2. Online Assessment - Grammar & Aptitude 3. Versant Test - Language Assessment 4. Operational/Technical Interview Shift Timing: 05:30 PM to 2:30 AM Or 7.00 PM to 4.00 AM Night Shift (US Shift) Should be flexible for both the shift. Transport : Two-way transport available based on boundary limits. Location: Chennai - OMR Job Type: Full-time, Regular / Permanent Benefits: Saturday Sunday fixed Week Offs PF ESI Gratuity Health insurance. Performance bonus Competitive remuneration Free cab transport Required Skills: Good Verbal and Written Communication skills Should be comfortable working with Night shifts. Sound analytical skills Logical thinking Interested candidates can WhatsApp your updated resume to 7397238884 or mail to mohanasundari.sowndarrajan@agshealth.com Thanks & Regards, Mohanasundari HR-Talent Acquisition AGS Health.
Posted 2 months ago
0.0 - 2.0 years
2 - 6 Lacs
Hyderabad
Work from Office
Key Responsibilities Process offline reservation requests received; no direct client communication is required; all work is assigned and tracked internally by supervisors. Proactively contact hotels and suppliers by phone to secure bookings, especially in cases where inventory is limited or arrival times are outside normal windows. Handle assigned transaction queues based on client, location, and priority as determined by supervisors. Complete all required operations agent training and certification, adhering to established API procedures and SOPs. Escalate critical issues to the appropriate management hierarchy as needed for resolution. Maintain operational proficiency through regular queue work, even outside of IROP events. When not engaged in above support, assist with folio collection and once trained, may support credit card reconciliation tasks. Demonstrate flexibility with shift assignments, including potential overnight and weekend work, and willingness to work overtime during major disruption periods. Desired Skills & Qualifications Bachelor's degree or equivalent; recent graduates or those with less than one year of work experience are encouraged to apply. Strong computer literacy and ability to quickly learn new reservation and workflow systems. Excellent verbal, written, and nonverbal communication skills; must be comfortable engaging by phone with hotels and suppliers and collaborating with supervisors. Ability to prioritize tasks in a fast-paced, high-pressure environment, following direction and adapting to changing priorities. Strong logical reasoning and problem-solving skills; ability to think on your feet and respond to unexpected scenarios (e.g., estimating, basic numerical reasoning). Team-oriented, punctual, and reliable, with a positive, proactive attitude and a hunger to learn and grow. Willingness to work flexible hours, including overnight and weekends, as required by operational needs.
Posted 2 months ago
0.0 - 5.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Great Opportunities for BPO Sector UG freshers can apply 5 days work Immediate joiners only US rotational Shift & rotational off Call Kabishka@9008816263 kabishka@thejobfactory.co.in FREE PLACEMENT SERVICE REFER UR FRIENDS
Posted 2 months ago
0.0 - 3.0 years
3 - 4 Lacs
Gurugram
Work from Office
Minimum 01 year experience of International Bpo in voice process.
Posted 2 months ago
1.0 - 6.0 years
2 - 4 Lacs
Chennai
Work from Office
We are hiring International customer support Associate Designation : Engineer Shift : Flexible to work in Rotational Night shift Job location : Chennai(Ambit IT Park) Work Model : Work from office Graduation and Professional documents mandatory Looking for immediate joiners only Primary Skills: • Excellent Communication - for voice, email, chat support • Should be able to communicate effectively • Should possess good telephone and email etiquette • Must be a graduate • Should be willing to work in US time zones • Must have good customer handling skills with the ability to learn networking concepts Job Responsibility : The Customer support representative will be responsible for identifying the issue with the customers and routing them to the available engineer, when necessary. They will create, manage tickets for the issues that the customer contacts. They will act as the first point of contact before the customer reached the TAC. Their job will also involve creation of licenses and support accounts to the clients worldwide. The team will also ensure customer satisfaction / experience is and stays a priority. Manage high visibility exceptions and can work with cross - functional teams to provide best solutions • Providing license to customers for software updates • Manage high visibility exceptions and can work with cross-functional teams to provide best solutions • Customer Service Representatives will work on a World Wide schedule covering 24x5x365 with a rotating schedule • Handle L0 cases for confirmation of hardware failure and proceed with RMA Provide L0 level technical assistance on cases to rule out hardware errors.
Posted 2 months ago
1.0 - 2.0 years
3 - 5 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for : Customer Service Role (Only Voice) Location : Gurgaon\Noida Graduation not required Salary Upto : 5LPA + Performance linked incentives Rotaional shifts & Offs Both side cabs + 5 Days working 9821338393 Yashika malhotra
Posted 2 months ago
3.0 - 4.0 years
0 Lacs
Ahmedabad
Work from Office
Dealing with client Clear the queries Ensure timely order delivery Generating business lead Preferred candidate profile
Posted 2 months ago
0.0 - 5.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Greetings From Scorelabs Inc ! Hiring Freshers & Exp for International Voice ! Handle inbound and outbound calls for international customers professionally and efficiently Resolve customer queries in a timely manner to ensure customer satisfaction Required Candidate profile Minimum Intermediate Required Strong ability to communicate in English. Telugu and/or Hindi are added advantage. Strong communication and interpersonal skills. Call Hr Akhila -9121246597
Posted 2 months ago
0.0 - 5.0 years
2 - 5 Lacs
New Delhi, Gurugram
Work from Office
Hiring for international voice process for gurgoan location Any grad or UG with or without experience can apply with excellent comms salary-15-35k+incentives both side cab 5 days working rotational shift & off call or whatsapp me 9211676804@nidhi
Posted 2 months ago
1.0 - 5.0 years
1 - 4 Lacs
Pune, Delhi / NCR, Mumbai (All Areas)
Hybrid
Greetings from Reliance Jio, Here's your opportunity to join a Social Media Process. WORK FROM HOME Hiring from Delhi, Mumbai and Pune. Roles and Responsilbility : Blended Process 24*7 Rotational shift, 6 days working & any 1 rotational week off Age criteria up to 40 years Graduates and undergraduates both can apply. Hiring candidates with Excellent Verbal and Written English communication skills. Should have good understanding about twitter (Twitter Knowledge is must) Experienced (BPO) candidates preferable. Immediate Joining. Note - Kindly go through the requirement carefully, if eligible, then apply. Interested candidate can Whatsapp their resume at 7021647972
Posted 2 months ago
1.0 - 5.0 years
2 - 5 Lacs
Gurugram
Work from Office
Experience - Req. Tele calling sales experience minimum 3 months Salary - ctc upto 25 k as per exp working days - 6 Days Day Shift Location - Gurgaon Contact FATIMA 9990683423
Posted 2 months ago
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