945 Us Calling Jobs - Page 3

Greetings from The Job Factory !!!! We are India's Largest BPO Recruitment Company. Golden opportunity for freshers and Experience Salary Range : 6.5L.P.A + Incentive US SHIFT IMMEDIATE JOINERS ONLY UG FRESHERS ALSO CAN APPLY For more information please call smitha - 9880964847 /9880952642 (WhatsApp / call) Role & responsibilities : Manage inbound and outbound calls from international customers to provide assistance and resolve inquiries. Deliver exceptional customer service by efficiently addressing customer queries and providing effective solutions. Assist with product or service-related questions, troubleshooting, and technical support (if applicable). Maintain a high level of product knowledge to provide accurate information and resolve customer concerns. Accurately document and update customer information in the companys CRM system. Follow company policies and service level agreements (SLAs) to ensure high customer satisfaction. Communicate in a clear, polite, and professional manner to ensure a positive customer experience. Meet individual and team performance targets, such as call handling time, customer satisfaction scores, and first-call resolution. Collaborate with other team members and departments to improve service delivery. Preferred candidate profile : Fluency in English: Excellent verbal communication skills in English (knowledge of additional languages is a plus). Communication Skills: Clear, confident, and customer-centric communication skills. Problem-Solving: Ability to handle complex issues with professionalism and patience. Adaptability: Comfortable with a fast-paced environment and adjusting to changing customer needs. Technical Skills: Basic knowledge of computer applications and CRM software. Time Management: Strong time management skills to handle high call volumes efficiently. Experience: Previous experience in customer service, technical support, or a voice-based role is preferred. Freshers are also encouraged to apply. Education: Minimum high school diploma; a college degree is preferred. Shift Flexibility: Willingness to work flexible hours, including weekends and holidays. Perks and benefits : Competitive Salary: Attractive salary based on experience and skills. Performance-Based Incentives: Rewards and incentives for achieving KPIs such as customer satisfaction, call quality, etc. Health Benefits: Comprehensive medical insurance and healthcare plans. Retirement Benefits: Provident fund, retirement savings, or pension options. Paid Time Off: Generous vacation days, sick leave, and public holidays. Employee Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs. Work-Life Balance: Flexible working hours and paid time off to support work-life balance. Career Growth Opportunities: Opportunities for internal promotions and career development. Training & Development: Ongoing training to help you enhance both personal and professional skills. Recognition & Rewards: Regular recognition for top performers, including Employee of the Month awards. Regards Smitha HR TEAM

Job Title: Customer Service Associate Voice (UK Process) Location: Gurgaon / Noida Process: UK Aviva IPP (Voice Support) Shift: Rotational | Night/Odd Hours (7 PM 7 AM) Last Shift Logout: 12:00 AM Working Days: 5 Days with 2 Week Offs (Sat/Sun split possible) Salary: 3.50 3.75 LPA (Capped at 4.2 LPA with business approval) Eligibility Criteria: Education: Graduate fresher with excellent English communication Not Eligible: Technical or Hotel Management degrees (e.g., B.Tech, M.Tech, MCA, BCA, MBA, HM, etc.) Exception: B.Tech/M.Tech candidates with 6+ months of customer service experience are eligible Preferred Experience: Prior BPO/Voice process experience with complete documentation is an added advantage Transport & Location Policy: One-way transport provided for night/odd hours Self-traveling male candidates outside the hiring boundary are eligible No mandatory transport for males within the hiring zone Gender Note: Only male candidates will be considered if: They live outside transport limits Are willing to commute by their own transport BGV (Background Verification) Requirements: Mandatory Documents: Passport / Voter ID / Aadhaar / PAN At least 2 valid documents required at the time of hiring Training Details: Duration: 15 days (Voice Process Training Mandatory) Stipend: 17,000 Assessment Criteria: SVAR Score: 65+ Final Test Score: Minimum 70 to qualify for onboarding Onboarding Process: Subjective Interviews + SVAR + Post-training Test Role Overview: Join our dynamic team to manage inbound customer service calls for UK-based clients in the HR outsourcing domain. Strong English communication and customer-handling skills are essential for success in this role. Important Note: We do not charge any fees for interviews or placement. This is a client-funded hiring process. Ready to Kickstart Your Career? Apply Now! HR Khushi: 9389460353 HR Afreen: 6206077869 HR Gayathri. 7550109302 HR Tabitha. 7338927441 HR Bhoomika. 7975307625

A consultative approach to winning over customers confidence-trust and building large engagement opportunities will be an important driver.The candidate will be responsible for generating qualified leads and a high-value pipeline of opportunities.

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook Genpact Mega Virtual drive for Customer service: Voice roles (English) on 28th July 2025 || Gurgaon Note: If you have already been interviewed for the same role within last 7 days then kindly ignore the invite. **Experience in INTERNATIONAL VOICE PROCESS is mandatory. Date: 28th July 2025 Time: 11:30 AM - 1:30 PM MS Teams Meeting ID: 432 074 914 4892 MS Teams meeting Passcode: FP7TU9bN Location: Gurgaon Experience: 2-6 years (previous exp. in international voice process) Shifts: Flexible with any shift Responsibilities Respond to customer queries and customer's concern. Provide support for data collection to enable Recovery of the account for end user. Maintain a deep understanding of client process and policies. Reproduce customer issues and escalate product bugs. Provide excellent customer service to our customers. You should be responsible to exhibit capacity for critical thinking and analysis. Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment. Qualifications we seek in you Minimum qualifications Graduate (Any Discipline) Minimum 18 months of relevant experience is required. Preferred qualifications Previous experience in international customer service role Effective probing skills and analyzing /understanding skills You should be able to work on a flexible schedule (including weekend shift) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training **Please keep your E-Aadhar card handy while appearing for interview.

Job Description: Please find the detailed job description attached for your reference. Job Description: Working Hours: • Shift will be in any of United States of America time zones • Open to work in rotating work week (Mon-Fri, Tue-Sat, Wed-Sun) Overall Purpose of Job Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction. • Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chats • Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams • Strive and achieve SLA target and business outcome indicators defined by the client Job Responsibilities / Authorities Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool • Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes • Walk customers/ Provide navigational support on self service portal • Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines • Place outbound calls to customers when required in line with Client / Company guidelines • Work productively whilst maintaining exceptional call/data quality standards in line with targets • Contribute to the team through open and regular communication with peers / supervisors • Adhere to all company or departmental policies and procedures (personnel and operational) • Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process • Maintain regular and punctual attendance in line with company policies and procedures • Minimise customer complaints and escalations by providing exceptional service and call control Knowledge & Skill Requirement Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer • Good technical aptitude with an ability to learn quickly • Excellent verbal and written communication skills Experience Profile Prior international BPO work experience preferred • Freshers acceptable Personal Attributes Able to work on a flexible basis as determined by the business needs • Ability to work under pressure • Team worker • Positive Attitude • Quick Learner • Punctual and Disciplined • Good Communication skills • Customer Focussed • Results driven • High standards of Integrity • Attention to detail NOTE: Project is only till 15-Dec-2025, once the project is over the resources will be laid off from the services. Key Details Discussed: Salary: N/A Notice Period: N/A Contact Information: If you have any further questions or need additional information, please feel free to contact me directly. We look forward to potentially working with you and are excited about the possibility of you joining the Trigent team. Best regards, Interested canddates pls share me your resume to below mail id rajeshwari_v@trigent.com or 8861372854

Hiring for CS Executives for US Voice Process Key roles:-. >Handling customers queries over voice Eligibility- Undergraduates / Graduates – Freshers Welcome! Salary - upto 30k Inhand + Inc + Both side cabs Required Candidate profile Note:- UG/ Grad freshers both can apply 1. Need Candidates with excellent communication skills 2. Comfortable with Work from Office For More Info Contact Simmi - 7011964232 (Call/Whatsapp)

International Record Retrieval specialist US Shift Salary Up to 35K CTC International Record specialist Freshers can apply! Fluent English is necessary Common Ahmedabad People hurry Up!

Handle inbound calls on transactions, payments, billing, fraud claims, and disputes. Assist with credit limit adjustments, card replacements, and account updates. Educate customers on benefits, rewards, and policies.

Urgent requirement For International Voice Process...! Walk in - interview - July 25th 2025 (Timings 11am - 5pm ) Contact HR Anusha Varma(8179096093) Email ID - pulakala.anusha@marketstar.com Role: Account Strategist Experience : 1 to 6 years Facilities: Cab provided, Night Shift Allowance, Incentives Working days: 5 days working from office Skills: Excellent Verbal communication in English and convincing skills, Fluent English Job Description: -Listen to the call effectively and comprehend the implicit & explicit ask of the customer. -Able to convince, provide short & long term solutions aligned to the customer's business goals. -Build rapport with the customer and maintain rational/neutral communication. -Handle objections and continue the conversation to a productive outcome. -Basic understanding of data/leads aligned for effective utilization of same and analyzing customer behavior to moderately change the sales pitch according to the requirement. -Leverage existing and new relationships with current accounts to grow revenue in strategic product areas. -Develop and execute a strategic plan for your book of business leveraging the client's various tools and processes for book segmentation and engagement. -Develop and maintain subject matter expertise on client's marketing solution offerings. -Be an expert at translating their marketing goals and objectives into actionable strategies on the client's marketing platform. -Provide updates to the management team on your pipeline and sales forecast objectives and key results. -Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. -International Voice LOB Experience including using of Dialers for OB Calls. -Exceptional written & verbal communication skills. Qualifications: -1-5 years of overall relevant experience (Sales process experience or International Voice Process). -Graduate in any field. -Sales knowledge on social media platform. -Skilled using Microsoft Office (Excel, Word and PowerPoint)or G Suite (Sheets, Docs and Slides). -Candidates should be flexible with rostered day offs and working in shifts. -Salesforce software working knowledge is good to have. Regards, Anusha Varma HR 8179096093 Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to peoplesuccessoperations@marketstar.com immediately

Greetings from AGS Health.! Job Title: Trainee Process Associate - AR Caller Process: International Voice Process Roles & Responsibilities: To address outstanding or assigned AR through analysis and phone calls by using available resources. Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment. To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager. To meet the established SLAs (service level agreements) for production and quality To update the outcome of the calls or analysis in a clear and coherent manner in the billing system To utilize the P & Ps (policies and procedures) established for the process and also stay updated with changes done with the P & Ps To improve the performance based on the feedback provided by the reporting manager / quality audit team. Qualification: Graduate fresher- BBA., BA., B.Com., BCA., B.Sc (Physics, Chemistry, CS,MBA, MCA Maths)and 10+12+Diploma., Passed out year - 2019 to 2024 Please Note : B.E/B.Tech/ME/M.Tech - are not eligible to apply Interview ProcessRounds of Interview: 1. HR Interview 2. Online Assessment - Grammar & Aptitude 3. Versant Test - Language Assessment 4. Operational/Technical Interview Shift Timing: 05:30 PM to 2:30 AM Or 7.00 PM to 4.00 AM Night Shift (US Shift) Should be flexible for both the shift. Transport : Two-way transport available based on boundary limits. Location: AGS Health Pvt Ltd 8th floor, (B - Wing ) Madhuvan North Avenue, Hebbal Outer ring road, Nagawara, Bangalore - 560045 Job Type: Full-time, Regular / Permanent Benefits: Saturday Sunday fixed Week Offs PF ESI Gratuity Health insurance. Performance bonus Competitive remuneration Free cab transport Required Skills: Good Verbal and Written Communication skills Should be comfortable working with Night shifts. Sound analytical skills Logical thinking Interested candidates can WhatsApp your updated resume to 7397238884 or mail to mohanasundari.sowndarrajan@agshealth.com Thanks & Regards, Mohanasundari HR-Talent Acquisition AGS Health.

Role Customer Care Associate Shift- Night Shift (7:00 PM -4:00 AM) Location: Noida Sec- 136 Apply Here: https://app.intalent.ai/biz2credit/recruitment/candidate/new/385 Roles and Responsibilities: Experience in Customer Services (US based Voice Process) Open and maintain customer accounts by recording account information. Documentation process, Coordination and resolution of customer query and coordination with internal team Excellent Communication skills, Experience in Voice Based process for the customer care (Comes from Intl BPO) or US based process. Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Maintains financial accounts by processing customer adjustments. Prepares product or service reports by collecting and analysing customer information. Contributes to team effort by accomplishing related results as needed. Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller. Update customer information in the customer service database during and after each call Work with the management team to stay updated on product knowledge and be informed of any changes in company policies. Use telephones to reach out to customers and verify account information. Read from scripts. Greet customers warmly and ascertain problem or reason for calling. Desired Candidate Profile- Proven customer support experience Track record of over-achieving quota Strong phone contact handling skills and active listening Customer orientation and ability to adapt/respond to different types of characters. Excellent communication and presentation skills Ability to multi-task, prioritize and manage time effectively. Diploma required (associate degree in a business-related field preferred) Ability to always remain professional and courteous with customers. Must be available to work occasional nights, holidays, and weekends. Excellent verbal and written communication skills Up to 2-4 Years of experience Experience in MS Office; MIS knowledge will be an add on. Adapt to Night Shift

Greetings from Webvio Technologies! Looking for Airline Inbound Voice Agent [US Shift] who has 1–5 years in international sales Role: Flight tickets bookings Querry call convert into sales Earn: Upto 30K+unlimited incentives Contact: 9903829070 Required Candidate profile Required: Minimum 1–5 years of experience in international sales. Freshers are also welcome if fluent in English and comfortable with night shifts. Perks and benefits 5 days working Salary date:1st of every month

Role & responsibilities Location Kolkata/ Noida Shift- Night shift (Work from office ) Note- Candidate would be Joining after complete BGV Done Note- Candidate should have work experience in US Voice Process and it should be there in their resume Key Responsibilities: Make outbound calls to US-based insurance companies/patients/Helpdesk as per process requirements. Engage customers in meaningful conversations to promote products/services or gather required information. Achieve daily/weekly/monthly Targets and conversion targets. Handle objections professionally and escalate complex issues when necessary. Collaborate with team leads and quality analysts to improve call quality and performance. Ensure compliance with company policies and US calling regulations Preferred candidate profile Required Skills & Qualifications: Bachelors degree or equivalent. 1–4 years of experience in outbound calling, for US clients. Open to Work from Office Excellent verbal communication and interpersonal skills. Familiarity with CRM tools and call centre software. Open to work night shifts and adapt to US time zones. Goal-oriented with a positive attitude and strong work ethic. Knowledge of US culture and customer behaviour

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook Genpact Mega Virtual drive for Customer service: Voice roles (English) on 26th July 2025 || Gurgaon Note: If you have already been interviewed for the same role within last 7 days then kindly ignore the invite. **Experience in INTERNATIONAL VOICE PROCESS is mandatory. Date: 26th July 2025 Time: 1:30 PM - 3:30 PM MS Teams Meeting ID: 432 074 914 4892 MS Teams meeting Passcode: FP7TU9bN Location: Gurgaon Experience: 2-6 years (previous exp. in international voice process) Shifts: Flexible with any shift Responsibilities Respond to customer queries and customer's concern. Provide support for data collection to enable Recovery of the account for end user. Maintain a deep understanding of client process and policies. Reproduce customer issues and escalate product bugs. Provide excellent customer service to our customers. You should be responsible to exhibit capacity for critical thinking and analysis. Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment. Qualifications we seek in you Minimum qualifications Graduate (Any Discipline) Minimum 18 months of relevant experience is required. Preferred qualifications Previous experience in international customer service role Effective probing skills and analyzing /understanding skills You should be able to work on a flexible schedule (including weekend shift) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training **Please keep your E-Aadhar card handy while appearing for interview.

Call/whats app HR 8448718645 & Get Hired!! We're hiring for international sales executive Min 1 year international Sales experience must only in Voice Only Immediate Joiner Good comms Salary upto-40k + incentives Location-Noida/Delhi/Gurgaon

Walk-in interviews Hiring for fresher & experienced International process 5 days rotaional shifts 2 rotational offs Excellent communication mandatory Contact drop cv on 8826770027 - Shivam/ 7428370506 - Ritu

We are hiring for top notch MNC International Voice and Non Voice Rotational shift 5 days working Both side cab Salary for fresher up to 24k in-hand For experience salary up to 35k in-hand Contact HR Kaushik- 8847867657

Hiring for MULTIPLE BIG MNCS , Blended Process related to Social media Grad ( NO BE/B TECH ) can apply Gurgaon Salary- 24k in hand MIV 6000 5 days working/Both side cab 2 Roster off Night shifts Feel Free to contact on Anjali :9354911705 Required Candidate profile Candidates should have super excellent communication skills Candidates should be immediate joiner Candidates should be comfortable in Night shift and WFO Perks and benefits Bonus and MIV Incentives and Both side cab

Hiring for Voice Process related to US Healthcare Grad/UG can apply with min 3 months of exp in international BPO Gurgaon Salary- upto 34k in hand 5 days working 2 Roster off One side cab/ TA 2200 Night shifts Anjali :9354911705 Required Candidate profile Candidates should have super excellent communication skills Candidates should be immediate joiner Candidates should be comfortable in Night shift and WFO Perks and benefits Incentives bonus and MIV

Freshers or candidates with prior BPO/call center experience. Excellent English communication skills Willing to work night shifts and rotational offs. 5-day working, 2 days off. Immediate joining Two way cab Exp - 30k ctc Fresher - 26ctc

Freshers or candidates with prior BPO/call center experience. Excellent English communication skills Willing to work night shifts and rotational offs. 5-day working, 2 days off. Immediate joining Two way cab Exp - 30k ctc Fresher - 26ctc

Freshers or candidates with prior BPO/call center experience. Excellent English communication skills Willing to work night shifts and rotational offs. 5-day working, 2 days off. Immediate joining Two way cab Exp - 30k ctc Fresher - 26ctc

Freshers or candidates with prior BPO/call center experience. Excellent English communication skills Willing to work night shifts and rotational offs. 5-day working, 2 days off. Immediate joining Two way cab Exp - 30k ctc Fresher - 26ctc

Freshers or candidates with prior BPO/call center experience. Excellent English communication skills Willing to work night shifts and rotational offs. 5-day working, 2 days off. Immediate joining Two way cab Exp - 30k ctc Fresher - 26ctc

Freshers or candidates with prior BPO/call center experience. Excellent English communication skills Willing to work night shifts and rotational offs. 5-day working, 2 days off. Immediate joining Two way cab Exp - 30k ctc Fresher - 26ctc