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1.0 - 6.0 years
3 - 4 Lacs
Hyderabad
Work from Office
We have a walk in Drive at office on every Tuesday and Friday Please mention Anusha HR on your resume and come for interview CTC - as per industry standards Shifts - Australian, UK and US Process - International Voice Sales Working Model - Work from Office Incentives upon reaching targets Food facility is given Two way Cab within transport limits At Regalix, now A Market star Company, you will have the opportunity to work in a dynamic environment that thrives on collaboration, embraces cutting-edge technologies, and delivers impactful solutions to our clients. With a shared commitment to excellence, innovation, and client success, we are setting new benchmarks in the market. By leveraging Regalix's deep understanding of digital marketing strategies and Marketstar's proven track record in driving sales and customer engagement, we have forged a unique synergy that propels us to the forefront of our field. Together, we will shape the future of our industry and achieve new heights of success. Account Strategist Experience: 0 to 5 years Location: Hyderabad Salary: Based on Industry Standards Key Responsibilities & What will you need to succeed in this role? Listen to the call effectively and comprehend the implicit & explicit ask of the customer. Able to convince, provide short & long term solutions aligned to the customer's business goals. Build rapport with the customer and maintain rational/neutral communication. Handle objections and continue the conversation to a productive outcome. Basic understanding of data/leads aligned for effective utilization of same and analyzing customer behavior to moderately change the sales pitch according to the requirement. Leverage existing and new relationships with current accounts to grow revenue in strategic product areas. Develop and execute a strategic plan for your book of business leveraging the client's various tools and processes for book segmentation and engagement. Develop and maintain subject matter expertise on client's marketing solution offerings. Be an expert at translating their marketing goals and objectives into actionable strategies on the client's marketing platform. Provide updates to the management team on your pipeline and sales forecast objectives and key results. Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. International Voice LOB Experience including using of Dialers for OB Calls. Exceptional written & verbal communication skills. Agility. Ability to multitask & Collaborate. Customer centricity. Objection Handling. Stakeholder Management. Qualifications: 1-5 years of overall relevant experience (Sales process experience Mandate). Graduate in any field. Sales knowledge on social media platform. Skilled using Microsoft Office (Excel, Word and PowerPoint)or G Suite (Sheets, Docs and Slides). Candidates should be flexible with rostered day offs and working in shifts. Salesforce software working knowledge is good to have . Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to people.success@marketstar.com immediately Role & responsibilities Preferred candidate profile
Posted 1 month ago
1.0 - 3.0 years
3 - 4 Lacs
New Delhi, Gurugram
Work from Office
we are Hiring for US customer service Voice Process. Any grad fresher or undergrad with 6 months of international experience can apply Salary up to - Rs.30000 + incentives, 5 days a week working. call/WhatsApp: HR Nainy: 9354475254 Perks and benefits both side cab
Posted 1 month ago
1.0 - 3.0 years
3 - 4 Lacs
New Delhi, Gurugram
Work from Office
we are Hiring for US customer service Voice Process. Any grad fresher or undergrad with 6 months of international experience can apply Salary up to - Rs.30000 + incentives, 5 days a week working. call/WhatsApp: HR Riya: 9220492616
Posted 1 month ago
1.0 - 3.0 years
3 - 4 Lacs
Noida, New Delhi
Work from Office
Noida-based BPO is Hiring for international US collections Voice Process. Any grad or undergrad with 6 months of international experience can apply Salary up to - Rs.40000 + incentives, 5 days a week working. call/WhatsApp: HR Riya: 9220492616
Posted 1 month ago
1.0 - 3.0 years
3 - 4 Lacs
Noida, New Delhi
Work from Office
Noida-based BPO is Hiring for international US collections Voice Process. Any grad or undergrad with 6 months of international experience can apply Salary up to - Rs.40000 + incentives, 5 days a week working. call/WhatsApp: HR Nainy: 9354475254
Posted 1 month ago
5.0 - 8.0 years
4 - 6 Lacs
Pune
Work from Office
Job Roles & Responsibilities Actively develop the capabilities and business acumen of direct reports, drives the development of team members, ensuring full and well Demonstrate leadership skills with experience managing teams of 13-18 members. Maintain daily shrinkage at less than 5%. Monitor calls and ensure compliance and quality performance. Expectation is to do 3 call monitoring per day, strategically across BQ and other team members Weekly performance review with team. 15 second talk-offs for the day; i.e. assisting team members by taking over calls where they are unable to resolve the account Ensuring that at least 40% of his team earns incentive. Ensure full compliance with all company, departmental, legal, and regulatory requirements Understand and execute policies, processes and procedures of the organization. Strong Focus on collector upskilling and programs goals. Good interpersonal skills and ability to retain and sustain tenure thru strong connect with team members. Ability to set targets as per the process requirements and business goals. Identifying opportunities/training needs and defining training/coaching plan for team members. Knowledge of KRAs, performance metrics and reports. Candidate Requirements Team Leader collections with minimum experience in same role for 1 year. Candidates with 1 year of Third Party Collections Experience would be preferred. At least 4 years of experience with the BPO business. Willingness to work night shifts. Good verbal and written communication and presentation skills. Preferred Qualification Any Graduate Will have to lead a team of around 15-18 collection agents and drive the required client goals Should have basic knowledge of MS office. Should be well versed with excel & PPT specially. Should have good process and people management skills, should be a fast learner and flexible in terms of adapting to the environment. Must have sales, retention experience into international BPO domain and preferably looking for first party or third party US debt collection.
Posted 1 month ago
1.0 - 6.0 years
2 - 4 Lacs
Chennai
Work from Office
We are hiring International customer support Associate Designation : Engineer Shift : Flexible to work in Rotational shift Job location : Chennai(Ambit IT Park) Work Model : Work from office Graduation and Professional documents mandatory Looking for immediate joiners only Primary Skills: • Excellent Communication - for voice • Should be able to communicate effectively • Should possess good telephone and email etiquette • Must be a graduate • Should be willing to work in US time zones • Must have good customer handling skills with the ability to learn networking concepts Job Responsibility : The Customer support representative will be responsible for identifying the issue with the customers and routing them to the available engineer, when necessary. They will create, manage tickets for the issues that the customer contacts. They will act as the first point of contact before the customer reached the TAC. Their job will also involve creation of licenses and support accounts to the clients worldwide. The team will also ensure customer satisfaction / experience is and stays a priority. Manage high visibility exceptions and can work with cross - functional teams to provide best solutions • Providing license to customers for software updates • Manage high visibility exceptions and can work with cross-functional teams to provide best solutions • Customer Service Representatives will work on a World Wide schedule covering 24x5x365 with a rotating schedule • Handle L0 cases for confirmation of hardware failure and proceed with RMA Provide L0 level technical assistance on cases to rule out hardware errors.
Posted 1 month ago
1.0 - 6.0 years
2 - 5 Lacs
Noida, New Delhi, Gurugram
Work from Office
Call/whats app HR 9971033292 & Get Hired!! We're hiring for international sales executive Min 1 year international Sales experience must only in Voice Only Immediate Joiner Good comms Salary upto-40k + incentives Location-Noida/Delhi/Gurgaon Required Candidate profile Call/whats app HR 9971033292 & Get Hired!! Call/whats app HR 9971033292 & Get Hired!!
Posted 1 month ago
0.0 - 5.0 years
3 - 4 Lacs
Hyderabad
Work from Office
International Voice Process - Outbound Sales Contact: Supriya HR - 9154774388 (WhatsApp) Interested candidates can share their updated resume on WhatsApp JOB Description- Experience: 0 to 5 years Location: Hyderabad Salary : Based on Industry Standards Sales Strategist Key Responsibilities & What will you need to succeed in this role? Listen to the call effectively and comprehend the implicit & explicit ask of the customer. Able to convince, provide short & long term solutions aligned to the customer's business goals. Build rapport with the customer and maintain rational/neutral communication. Handle objections and continue the conversation to a productive outcome. Basic understanding of data/leads aligned for effective utilization of same and analyzing customer behavior to moderately change the sales pitch according to the requirement. Leverage existing and new relationships with current accounts to grow revenue in strategic product areas. Develop and execute a strategic plan for your book of business leveraging the client's various tools and processes for book segmentation and engagement. Develop and maintain subject matter expertise on client's marketing solution offerings. Be an expert at translating their marketing goals and objectives into actionable strategies on the client's marketing platform. Provide updates to the management team on your pipeline and sales forecast objectives and key results. Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. International Voice LOB Experience including using of Dialers for OB Calls. Exceptional written & verbal communication skills. Agility. Ability to multitask & Collaborate. Customer centricity. Objection Handling. Stakeholder Management. Qualifications: 1-5 years of overall relevant experience (Sales process experience Mandate). Graduate in any field. Skilled using Microsoft Office (Excel, Word and PowerPoint)or G Suite (Sheets, Docs and Slides). Candidates should be flexible with rostered day offs and working in shifts. Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report topeoplesuccessoperations@marketstar.com immediately
Posted 1 month ago
1.0 - 6.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Hiring: UK Voice Process Customer Support (International BPO) Location: Bangalore (Work from Office) Shift Timings: UK Rotational Shifts (24x7) Working Days: 5 Days a Week (2 Rotational Offs) Transport: 2-Way Cab Facility Joiners: Only Immediate Joiners will be considered Eligibility Criteria: Minimum 1 year of experience in International Voice - Customer Support Freshers with excellent communication skills can also apply Only Non-Technical Graduates are eligible Key Skills Required: Customer Handling and Inbound Call Management Understanding of CSAT, AHT, and BPO Metrics Excellent verbal communication in English Ability to deliver results under pressure Salary: Up to 2.75 - 3 LPA Contact for Further Details: Kamya 9084148502
Posted 1 month ago
1.0 - 4.0 years
1 - 4 Lacs
Noida, New Delhi
Work from Office
Noida-based BPO is Hiring for international US collections Voice Process Any grad or undergrad with similar experience can apply Salary up to - Rs.40000 + incentives & bonus, no cab, 5 days a week working. Contact-HR Nidhi-9311340225
Posted 1 month ago
1.0 - 3.0 years
1 - 4 Lacs
Noida, New Delhi
Work from Office
Noida-based BPO is Hiring for international US collections Voice Process Any grad or undergrad with similar experience can apply Salary up to - Rs.40000 + incentives & bonus, no cab, 5 days a week working. Contact-HR Nidhi-9311340225
Posted 1 month ago
1.0 - 3.0 years
1 - 5 Lacs
Noida, New Delhi, Greater Noida
Work from Office
Noida-based BPO is Hiring for international US collections Voice Process Any grad or undergrad with similar experience can apply Salary up to - Rs.40000 + incentives & bonus, no cab, 5 days a week working. Contact-HR MONA-8168335948
Posted 1 month ago
1.0 - 4.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Role - Business Development Associate (SDR) Location - Koramangala, Bengaluru Salary 6-10LPA Fixed (No capping on Incentives) Experience Min 1 of Edtech or Saas background preferred Timings - 6/6:30PM to 3:30/4AM (Working in US Time Zone) Cab drop facilities available 1st and 3rd Saturdays including Sundays are off. Seeking candidates with Proven B2B/B2C sales experience Edtech or Saas background preferred Strong track record of meeting targets Who You Are: A natural communicator with a knack for building rapport. A self-starter who thrives in fast-paced environments. Resilient, optimistic, and ready to turn no into next. Tech-savvy and curious about CRM tools and sales tech stacks. A team player with a competitive edge What Youll Do: Prospect Like a Pro: Identify and qualify leads with a mix of research, intuition, and creativity. Engage & Excite: Craft compelling messages that grab attention and inspire action. Collaborate & Conquer: Partner with the sales team to ensure seamless handoffs and closed deals. Learn & Grow: Stay ahead of the curve with industry trends, product knowledge, and sales strategies. Crush Quotas: Meet and exceed targets because mediocrity isnt in your vocabulary.
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
New Delhi, Gurugram
Work from Office
- Graduation Mandatory - International and Domestic Voice process - 5 days working and 2 week offs - Both side cab facility - Rotational shifts and offs - Salary upto 35,000 and performance based incentives Required Candidate profile - Candidates must be excellent in speaking briefly - Must be okay with rotational shifts and be able to relocate in the hiring zone - Must be a graduate
Posted 1 month ago
1.0 - 6.0 years
3 - 5 Lacs
Pune
Work from Office
6 months minimum experience in International Voice experience required Excellent English a must Hybrid (Pune) Remote soon Up to 5.3 LPA Rotational shifts Immediate joiners only! #HiringNow #CustomerSupport
Posted 1 month ago
1.0 - 6.0 years
3 - 5 Lacs
Gandhinagar, Ahmedabad
Work from Office
6 months minimum experience in International Voice experience required Excellent English a must Hybrid (Ahmedabad) Remote soon Up to 5.3 LPA Rotational shifts Immediate joiners only! #HiringNow #CustomerSupport #AhmedabadJobs
Posted 1 month ago
1.0 - 6.0 years
3 - 5 Lacs
Pune
Work from Office
Responsibilities: * Manage international calls with US clients * Provide exceptional customer service * Execute international voice processes for US customers * Maintain high call quality standards Office cab/shuttle Health insurance Provident fund
Posted 1 month ago
0.0 - 5.0 years
3 - 4 Lacs
Gurugram
Work from Office
Hi, We are Hiring For International Voice Excellent Comms Required Upselling / Sales Process Grad/UG fresher - Experienced both can apply. Salary 21K - 35K inhand 5 days working Roster Off Gurgaon Cabs Call/WhatsApp Piyush - 9990035425 Required Candidate profile Candidate must have excellent communications skills. Must be ok with night shifts. Perks and benefits Incentives Cabs
Posted 1 month ago
0.0 - 2.0 years
3 - 4 Lacs
Thane, Mumbai (All Areas)
Work from Office
Urgent hiring for international BPO customer service US process Excellent English required Must be comfortable for night shift (10hr shift 9hr log in 1 hr break) Salary 24k to 36k max excellent English can apply Mobile : 8369658421
Posted 1 month ago
0.0 - 5.0 years
3 - 7 Lacs
Noida
Work from Office
Job Description :- Role Business Development US IT Staffing Key Responsibilities: Responsible for generating New Leads/Requirements and maintaining Existing Clients to enhance Business relations. Generate requirements from New Clients and Existing Clients through Cold Calling. Understand the Clients requirements and Shortlist the suitable candidates based on technological skills, rates and location preferences from the available pool of Resources. Negotiate The rates with the Clients and Candidates Make timely resume submissions and provide all the Information to the Client, which is required for making the Client Submission. Follow-up with The Clients on the Progress of the Submittals made. Orient The Candidates on Interview process and Closure. Perks and Benefits: 1) Excellent Salary structure 2) Best in the Industry Monthly Incentive structure 3) Timings are fixed with Saturday and Sunday Off 4) Medical Insurance Benefits and free Meal 5) Quarter ,Annual Team parties and Outdoor Trips 6) Performance based bonus and Cash Rewards 7) Attractive Internal Referral Incentives 8) Employee friendly Corporate Work culture Work Timings : 7:30 PM 4:30 AM PST (Monday to Friday) Add : FCS SOFTWARE SOLUTIONS A-86, Sector-57, Noida Intrested can share resume at- Srazdan@fcsltd.com Mobile No.9667681767
Posted 1 month ago
0.0 - 5.0 years
3 - 4 Lacs
Gurugram, Delhi / NCR
Work from Office
Profile we are looking for -: International Customer Service Min - 6 months experience mandatory Grad/under grad both can apply 5 days working 2 rotational off Cabs available location - Gurugram unlimited incentives Excellent communication only Required Candidate profile Only Candidates with good communication skills are selected Must be open to relocation if not in the hiring zone list
Posted 1 month ago
1.0 - 5.0 years
2 - 6 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
We are hiring experienced travel sales consultant min 1 year travel sales experience mandatory Travel Sales Agent (PPC, Meta Calls) salary- upto 60k + incentives location- DELHI, noida, gurgaon Drop cv 7011890554 Required Candidate profile US/UK Travel Sales Consultants | PPC -Meta | Need Only Immediate Joiners
Posted 1 month ago
0.0 - 5.0 years
0 - 3 Lacs
Navi Mumbai, Pune, Bengaluru
Work from Office
Greetings from team lease !!! MASS HIRING FOR TOP MNC !!! Payroll Org- Teamlease Digital Job Title - Customer Service Support Advisor Job Dimensions - To resolve the queries / concerns being raised by the customer promptly and accurately in line with the agreed SLAs. The work will be allocated in the queue in the form of Voice work wherein an individual will be responsible to resolve the concerns / queries raised or need to provide accurate information to the customer. Key Responsibilities To take calls and work promptly within agreed timescales and in line with agreed process and procedures. To ensure prompt and accurate information being provided with appropriate resolution. To achieve operational targets as defined by for the process. To maintain queue levels to agreed SLA targets levels. To achieve and maintain a good knowledge/capability of systems. When dealing with customers aspire to deliver an excellent customer experience via. calls. To highlight to queue owners, line management and offline support teams any issues in the queues that may affect customer satisfaction and share best practice within the team and across Digital Care teams. To complete/participate in ad-hoc projects to drive efficiencies and improvements in the process. To fully support and take guidance from the manager, raising awareness to them of any factors which may affect the performance of individuals or the whole team. Share best practice within the team and across the Digital Care Community. Adhere to relevant shift patterns and break schedules. Take responsibility for personal development and drive own performance. Skills Required Provide Experience in customer service in a Call Centre environment. Excellent English verbal and written language skills along with good typing (minimum 40 speed) and multitasking skills Good questioning and listening skills. Good empathy and customer ownership skills Good cross-cultural awareness to be able to effectively communicate with UK customers. Good objection handling/diffusing/complaint handling skills Good customer interaction skills with the ability to recognize the customers needs. Good self-management . Good Data input skills Good Problem solving Connected Leaders Behavior Collaborative partner Solution-focused achiever Experience Required Excellent written and verbal communication skills and etiquette, required to effectively communicate with external and internal stakeholders. Fresher - 05 year of experience in similar role (offer letter, experience letter, PF/Form16, Salary slip are must) Education: Any graduate Location: Mumbai,Bangalore, INTERESTED CANDIDATES KINDLY SHARE CV AT: aishwarya.dwibedy@teamlease.com Thanks and Regards Aishwarya Dwibedy
Posted 1 month ago
0.0 - 3.0 years
3 - 4 Lacs
Navi Mumbai
Work from Office
We are hiring enthusiastic and customer-oriented individuals for our International Voice Process (Night Shift). This is a blended customer support role involving voice, chat, and email communication with international clients. Key Responsibilities: Provide high-quality voice-based support to international customers. Handle queries via phone, email, and chat in a timely and professional manner. Troubleshoot and resolve customer issues effectively. Maintain customer satisfaction and adhere to quality and performance standards. Work in 24x7 rotational shifts, including night shifts. Candidate Profile: Excellent English communication skills (both verbal & written). Strong interpersonal and problem-solving skills. Comfortable with rotational shifts (24/7 operations). Basic proficiency in MS Office tools (Outlook, Word, Excel). Good typing speed and computer navigation skills. Team player with a proactive and professional attitude. Eligibility Travel Boundaries: Only candidates residing within 1.5 km from the nearest railway station in the below areas are eligible to apply: Central Line: Kalyan to Sion Harbour Line: Wadala to Panvel (Excluding Taloja & Sukhapur) Western Line: Chandivali & Mira Road (via Golden Nest Circle, Ghodbunder Road) Shift & Weekly Off: Shift: 24x7 rotational (including night shifts) Weekly Off: 2 rotational offs Perks & Benefits: Lucrative performance-based incentives Cab facility for safe and convenient travel Travel allowance included Medical insurance coverage Work-life balance with 2 weekly offs How to Apply: Walk-in directly between 12:00 PM to 7:00 PM Location: Sutherland Global Services, Airoli, Navi Mumbai Join us and be part of a dynamic team driving global customer satisfaction! HR Simone - 8097873088 Role: Voice / Blended - Other Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education: UG: Graduation Not Required
Posted 1 month ago
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