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0.0 - 5.0 years

3 - 5 Lacs

Bengaluru

Work from Office

Hiring For HIGH END INTERNATIONAL VOICE SUPPORT Bangalore Location UG / Graduates Freshers also can apply US Rotational Shift & Off Immediate Joiners only Salary - 2.5lpa upto 6lpa Experienced- Min one year and above in handling US/UK/Canadian/Australian and other international Customers. WALKIN INTERVIEW ONLY Responsibilities Manage a high volume of inbound and outbound calls with a friendly and professional demeanor. Resolve customer issues promptly and accurately by identifying solutions and appropriate responses. Provide information about products or services, taking orders, and processing returns. Follow up on customer inquiries to ensure their needs are met. Document all call information, interactions, and steps taken in detailed records. Collaborate with team members to improve processes and ensure high customer satisfaction. Handle customer complaints, provide appropriate solutions and alternatives within the time limits. Represent the company in a courteous and professional manner during all customer interactions. Skills Customer Service Communication Problem-solving Time Management Call Center Systems Data Entry Conflict Resolution Multitasking Documents Required Freshers-Aadhar card, pan card, All educational docs Experienced-Aadhar card, pan card, All educational docs, previous company offer letter, relieving letter & payslips NO CHARGES APPLIED For More Details Call HR Raksha@9900969073 raksha@thejobfactory.co.in

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2.0 - 5.0 years

3 - 6 Lacs

Bengaluru

Work from Office

Hiring For Voice Support freshers/ experience 5 days work 2 week off Cab provided US shift UG also can apply Sal- 30% decent hike For more details HR Lavanya @9611701014

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1.0 - 5.0 years

3 - 5 Lacs

Gurugram

Work from Office

1 Years+ Exp. in International Voice Process (Required) Graduate Budget - Upto 5.50 LPA 5 Days/Rotational Shifts/Cabs (Excellent Communications Skills required) Please Call - 9999869475

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2.0 - 5.0 years

3 - 6 Lacs

Bengaluru

Work from Office

Hiring For Voice Support freshers/ experience 5 days work 2 week off Cab provided US shift UG also can apply Sal- 30% decent hike For more details HR Kowsalya @9880947912

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0.0 - 5.0 years

3 - 5 Lacs

Bengaluru

Work from Office

Greetings from THE JOB FACTORY !! International Voice openings UG Freshers also can apply 5 days work 2 Days off cab Provided Rotational shift Sal-21k up to 40k Bangalore Location Contact : HR Divyanshi @ 9972832623 (Call or whatsapp )

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1.0 - 6.0 years

2 - 5 Lacs

Noida, New Delhi, Gurugram

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Call/whats app HR 8448718645 / 7898240001 We're hiring for international sales executive Min 1 year international Sales experience must only in Voice Only Immediate Joiner Good comms Salary upto-40k + incentives Location-Noida/Delhi/Gurgaon Required Candidate profile Call/whats app HR 8448718645 / 7898240001

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

Work from Office

JobShop India’s Largest BPO Recruitment Company! Hiring for top international & domestic call centers in Bengaluru! Open Positions & Locations: Background Verification Process – Whitefield Fresher Salary: up to 24,000 take home | Experienced: up to 30,000 Call Bhuvana: 7406034000 / 9964080000 Airline Process – Manyata Tech Park Salary: up to 32,000 CTC + 8,000 incentives Call Bhuvana: 7406034000 / 9964080000 UK Shift – Whitefield Salary: 23,000 + unlimited incentives Call Neha: 7975182408 World’s Largest E-commerce Client – Bellandur & Electronic City Eligibility: 10th / PUC / Graduates (Freshers & Experienced) Salary: up to 28,000 take home + incentives Call Neha: 7975182408 Technical Support (Freshers welcome!) – Baghmane Tech Park & Whitefield Salary: 3.3 LPA + 2.7 LPA variable Call Neha: 7975182408 Why Join Us? Attractive salaries & incentives Permanent, full-time roles Voice, blended & technical support processes Start your career with world-class brands! Call Neha now: 7975182408

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1.0 - 3.0 years

2 - 3 Lacs

Noida

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We are hiring for International Voice Process. Min 06 Months Exp can apply Salary upto 30k 5 days working Drop Facility Location : Noida Interested candidates can share thier Cvs at 8750561252 Perks and benefits Drop Facility

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0.0 - 4.0 years

1 - 3 Lacs

Rajarhat

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Join Webvio as International Sales Consultant-Airline Inbound Voice-US Shift Salary up to 30K+Unlimited Incentives Location: Ecospace, Kolkata | 5 Days Working Experience: 1–6Yrs Exp.| Apply now & earn big! CALL-9800697044

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0.0 years

2 - 4 Lacs

Bengaluru

Work from Office

Greeting!! Great opportunity for freshers who are interested to work in top MNCs We are hiring for international processes in banking, telecom, insurance domain. Job role: Customer handling specialist Shift: US rotational shift, 5 days working , 2 days rotational off Salary: upto 3.8lpa, plus attractive bonus and incentives Location: Koramangala, Manyata tech park. Roles and responsibilities: 1. Attending customers via calls to resolve their queries. 2. Listen to customer concerns, empathize, and take action to resolve issues 3. Keep accurate records of customer interactions and follow-up actions 4. Create guidelines and strategies to improve customer experience and satisfaction 5. Diagnose and fix problems with products or services. 6. Create a positive experience for customers and build trust. For further queries or to book a slot contact or share your cvs to DIVYA - 9513900439 PRIYANSHU - 8884496981 SAHIL - 9164462369 Thanks and regards, DIVYA 9513900439 rivera.divya@gmail.com Rivera Manpower Services

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1.0 - 3.0 years

3 - 4 Lacs

Noida

Remote

Looking 1+yr of exp. as a Presales in USA Market Must have exp. of calling doctors or health insurance companies in USA & also have of BPO calling in USA Interested can share CV on priya.maurya@itdoseinfo.com or whatsapp on 9667231532

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0.0 - 3.0 years

2 - 4 Lacs

Gurugram

Work from Office

We are hiring for top notch mnc voice and non voice rotational shift 5 days working both side cab salary for fresher up to 24k inhand for experience salary up to 35k inhand contact 9827865433 Aavya hr

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0.0 - 3.0 years

2 - 4 Lacs

Gurugram

Work from Office

We are hiring for top notch mnc Voice and non voice rotational shift 5 days working both side cab salary for fresher up to 24k inhand for experience salary up to 35k inhand contact 7827260780 Aarti hr

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0.0 - 3.0 years

2 - 4 Lacs

Gurugram

Work from Office

What you'll do We are hiring for top notch mnc Voice and non voice rotational shift 5 days working both side cab salary for fresher up to 24k in-hand for experience salary up to 35k in-hand

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0.0 - 5.0 years

2 - 4 Lacs

Gurugram

Work from Office

We are hiring for top notch mnc 5 days working both side cab rotational shift salary up to 35k inhand location gurgaon Fresher and experience both can apply contact 9971235034 Kapil hr

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1.0 - 6.0 years

0 - 3 Lacs

Hyderabad

Work from Office

We are seeking dynamic and customer-focused individuals to join our International Voice Process team. The role involves handling inbound and/or outbound calls from international customers, resolving queries, providing support, and ensuring customer satisfaction. Key Responsibilities: Handle incoming and outgoing calls from international customers (primarily from US/UK/Australia/Canada). Resolve customer issues and provide information regarding products/services. Maintain a high level of professionalism and empathy in customer interactions. Update customer information accurately in CRM systems. Meet performance targets including quality, customer satisfaction, and productivity. Escalate unresolved issues to appropriate internal teams as needed. Adhere to shift timings, especially night shifts or rotational shifts, depending on the process. Required Skills: Excellent verbal communication skills in English. Good listening and interpersonal skills. Ability to work in a fast-paced and target-driven environment. Basic computer literacy (MS Office, email, typing skills, CRM tools). Strong problem-solving and analytical abilities. Qualifications: High School Diploma / Bachelor's degree . Prior experience in an international voice process of atleast 6 months. Additional Information: Shift: Night shift / Rotational shift (based on process) Working Days: 5 days a week (weekends may be included based on schedule) Location: 5th Floor, Planful B16, Raheja Mindspace, Hitech City Should be C1 in English. Walk-In Details 5th floor, B16 Building, Mindspace, Hyderabad POC: HR Vishnu Mobile Number: 8309338296 Email ID: vishnu.athmakuru@intouchcx.com Interested Candidate can share your CV to above What's or Email

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0.0 - 5.0 years

3 - 6 Lacs

Bengaluru

Work from Office

Greetings from KVC CONSULTANTS LTD. HIRING FOR LEADING ITES MNCs - International Voice/ Non-voice Process in Bangalore Job Description PROFILE 1- Biggest IT MNC in India Process 1-- INTERNATIONAL CUSTOMER SUPPORT (Voice /Non Voice Process) Freshers Eligible Job Location - Bangalore Eligible:- Under Graduates / Graduates (excellent English comm skills mandatory ) Salary:- UPTO Rs 4.2 LPA 5 days working / 1 Side Cab available Rotational shifts/ Rotational offs Process 2-- INTERNATIONAL CUSTOMER SUPPORT (VOICE PROCESS) Job Location - Bangalore Eligible:- Graduates with 1 year plus International Voice Experience required (excellent English comm skills mandatory ) Salary:- UPTO Rs 6.5 LPA 5 days working / 1 Side Cab available Rotational shifts/ Rotational offs Process 3-- INTERNATIONAL CUSTOMER SUPPORT (VOICE/ BLENDED PROCESS) Job Location - Bangalore Eligible:- Graduates with 1 year plus International Voice/ Blended/ Non Voice Experience required (excellent English comm skills mandatory ) Salary:- UPTO Rs 5.5 - Rs 6.5 LPA 5 days working / 1 Side Cab available Rotational shifts/ Rotational offs ---------------------------------------------------------------------------------------------------------------------------------------- Roles and Responsibilities in an International Process Customer Interaction: Engage with customers over phone calls to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution: Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Performance Metrics: Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT), and First Call Resolution (FCR). Continuously work towards improving personal and team performance through self-assessment and feedback. Handling Difficult Situations: Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. -------------------------------------------------------------------------------------------------------------------------------------------- Schedule your interview kindly call or drop your resume on the given numbers HR AREESHA 9628373763 HR DIVYA 9821182650 HR MAHVISH 9628373766 HR Yagyanshi 9821182648 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING

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0.0 - 4.0 years

2 - 3 Lacs

Chennai

Work from Office

*12th/10*diploma/any degree {arrears accepted} *min 6 months into international voice process *Night shift *sal fresher-18 take home *exp-28 take home *2 way cab *5 days/2 days off *immediate joinee only *chennai jeevitha-9940812026/8925733223

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0.0 years

0 - 3 Lacs

Bengaluru, Mumbai (All Areas)

Work from Office

Overall, Purpose of Job Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction. • Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chats • Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams • Strive and achieve SLA target and business outcome indicators defined by the client Job Responsibilities / Authorities Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool • Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes • Walk customers/ Provide navigational support on self-service portal • Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines • Place outbound calls to customers when required in line with Client / Company guidelines • Work productively whilst maintaining exceptional call/data quality standards in line with targets • Contribute to the team through open and regular communication with peers / supervisors • Adhere to all company or departmental policies and procedures (personnel and operational) • Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process • Maintain regular and punctual attendance in line with company policies and procedures • Minimize customer complaints and escalations by providing exceptional service and call control Knowledge & Skill Requirement • Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer • Good technical aptitude with an ability to learn quickly • Excellent verbal and written communication skills Experience Profile • Prior international BPO work experience preferred • Freshers acceptable Personal Attributes • Able to work on a flexible basis as determined by the business needs • Ability to work under pressure • Team worker • Positive Attitude • Quick Learner • Punctual and Disciplined • Good Communication skills • Customer Focused • Results driven • High standards of Integrity • Attention to detail Mode of Work(WFH or WFO) - WFO Location Bangalore/Mumbai Shift Timing Shift will be in any of US time zones. Candidates should be open to work in rotating work week (Mon-Fri, Tue-Sat, Wed-Sun) Max CTC : 25,000pm Notice Period : Immediate joiner Kindly share your resume via email - likitha_r@gmail.com or call - 7899570249

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0.0 years

3 - 4 Lacs

Bengaluru

Work from Office

Role & responsibilities Handle inbound/outbound calls and provide exceptional customer service for Verizon telecom services. Troubleshoot technical issues and resolve billing or service-related queries efficiently. Document all customer interactions accurately in the system. Ensure first-call resolution and maintain high levels of customer satisfaction. Adhere to quality standards and meet daily performance metrics. Work in a fast-paced, target-driven international voice support environment. Preferred candidate profile Education: Freshers( must be a graduate ) Experienced candidate (UG with experience is a must minimum 1 year (Any Stream); Freshers may apply. (Communication has to be excellent) Skills: Excellent communication skills in English (Mandatory). Strong problem-solving ability and customer-centric mindset. Comfortable with rotational night shifts. Willingness to work from the office (Koramangala location). Best Regards, Ananya 8884496986 Rivera Manpower Service (if not reachable share your CV on whatsapp for further details) Dont miss this chance

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1.0 - 6.0 years

3 - 4 Lacs

Hyderabad

Work from Office

Urgent requirement For International Voice Process...! Contact HR (Banani) - 7044219047 Email ID - banani.karmakar@marketstar.com Role: Account Strategist Experience : 0 to 6 years Facilities: Cab provided, Night Shift Allowance, Incentives Working days: 5 days working from office Skills: Excellent Verbal communication in English and convincing skills. Job Description: -Listen to the call effectively and comprehend the implicit & explicit ask of the customer. -Able to convince, provide short & long term solutions aligned to the customer's business goals. -Build rapport with the customer and maintain rational/neutral communication. -Handle objections and continue the conversation to a productive outcome. -Basic understanding of data/leads aligned for effective utilization of same and analyzing customer behavior to moderately change the sales pitch according to the requirement. -Leverage existing and new relationships with current accounts to grow revenue in strategic product areas. -Develop and execute a strategic plan for your book of business leveraging the client's various tools and processes forbook segmentation and engagement. -Develop and maintain subject matter expertise on client's marketing solution offerings. -Be an expert at translating their marketing goals and objectives into actionable strategies on the client's marketing platform. -Provide updates to the management team on your pipeline and sales forecast objectives and key results. -Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. -International Voice LOB Experience including using of Dialers for OB Calls. -Exceptional written & verbal communication skills. Qualifications: -1-5 years of overall relevant experience (Sales process experience or International Voice Process). -Graduate in any field. -Sales knowledge on social media platform. -Skilled using Microsoft Office (Excel, Word and PowerPoint)or G Suite (Sheets, Docs and Slides). -Candidates should be flexible with rostered day offs and working in shifts. -Salesforce software working knowledge is good to have. Regards, Banani Karmakar 7044219047

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0.0 - 3.0 years

0 - 3 Lacs

Gurugram

Work from Office

We are hiring for international bpo for gurgaon location for customer service profile. Fresher or experience Grad or undergrad Salary:-upto 22k(fresher) & upto28k(exp.) Working days:- 5 Shift timing:- Rotational Call or whatsapp:-HR MONA-8168335948

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1.0 - 3.0 years

1 - 4 Lacs

Noida, New Delhi

Work from Office

Noida-based BPO is Hiring for international US collections Voice Process Any grad or undergrad with similar experience can apply Salary up to - Rs.40000 + incentives & bonus, no cab, 5 days a week working. Contact-HR MONA-8168335948

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1.0 - 6.0 years

2 - 5 Lacs

Noida, New Delhi, Gurugram

Work from Office

Call/whats app HR 9818989448 /7898240001 We're hiring for international sales executive Min 1 year international Sales experience must only in Voice Only Immediate Joiner Good comms Salary upto-40k + incentives Location-Noida/Delhi/Gurgaon Required Candidate profile Call/whats app HR 9818989448 /7898240001

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2.0 - 5.0 years

1 - 4 Lacs

Gurugram

Work from Office

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook Genpact Mega Virtual drive for Customer service: Voice roles (English) on 7th July 2025 (Saturday) || Gurgaon Note: If you have already been interviewed for the same role within last 7 days then kindly ignore the invite. **Experience in INTERNATIONAL VOICE PROCESS is mandatory. Date: 7th July 2025 Time: 11.30 AM - 1:30 PM MS Teams Meeting ID: 432 074 914 489 2 Passcode: FP7TU9bN Location: Gurgaon Experience: 2-5 years (previous exp. in international voice process) Shifts: Flexible with any shift In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications. Responsibilities Respond to customer queries and customers concern. Provide support for data collection to enable Recovery of the account for end user. Maintain a deep understanding of client process and policies. Reproduce customer issues and escalate product bugs. Provide excellent customer service to our customers. You should be responsible to exhibit capacity for critical thinking and analysis. Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment. Qualifications we seek in you Minimum qualifications Graduate (Any Discipline) Minimum 18 months of relevant experince is required. Preferred qualifications Previous experience in a customer service role chat/email/voice Effective probing skills and analyzing /understanding skills Analytical skills with customer centric approach You should be able to work on a flexible schedule (including weekend shift) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training

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