31 Us Bpo Jobs

Job Description: We are hiring for our US Banking Client and looking for candidates with excellent communication skills and prior experience in a US banking process. Excellent Communication Skills Prior experience in US voice process. 1-3 years of experience in US voice programs with excellent communication skills Handle inbound and outbound calls for US customers, resolve queries, and maintain customer records Salary range of 3 LPA to 6 LPA Immediate joiners preferred Location- Gurgaon Both side cab and 1 time meal Excellent Communication Skills Key Responsibilities: Handle outbound and inbound calls for US customers, ensuring a high standard of customer service Resolve queries and provide accurate information in a professional manner Meet process targets including call handling, quality, and customer satisfaction metrics Document call details and maintain accurate customer records in CRM systems Adapt to process updates and ensure compliance with client requirements and company policies Interview Mode- Virtual Interested candidates may contact- Harsheeta Verma at 7792002292 or email at harsheeta.verma@nlbtech.in

NO FRESHERS - No Career Gaps - * 3 - 4 yrs Exp in US Voice Process - REQ * Night Shift: 10.30pm to 7.30am * Inbound Phone Support - US * Excellent Spoken & Written English . Direct Company HR: Call: 022-4614-1600 WhatsApp CV: 888-464-3032 . . Required Candidate profile 3+ Yrs Exp in US INBOUND VOICE Process Excellent Spoken English - REQ Must have Personal Laptop + Wi-Fi 6 days working Rotational W/off Permanent WFH For faster processing WhatsApp CV: 888-464-3032 Perks and benefits . Permanent WFH - Work from anywhere in India!! .

NO FRESHERS - No Career Gaps - * 3 - 4 yrs Exp in US Voice Process - REQ * Night Shift: 10.30pm to 7.30am * Inbound Phone Support - US * Excellent Spoken & Written English . Direct Company HR: Call: 022-4614-1600 WhatsApp CV: 888-464-3032 . . Required Candidate profile 3+ Yrs Exp in US INBOUND VOICE Process Excellent Spoken English - REQ Must have Personal Laptop + Wi-Fi 6 days working Rotational W/off Permanent WFH For faster processing WhatsApp CV: 888-464-3032 Perks and benefits . Permanent WFH - Work from anywhere in India!! .

Hiring For US Travel BPO Experience Minimum for 1 year from PPC/ Meta Call Flight sales/ Package booking etc No Fresher's/ other Process/ outstation candidates Immediate joiners with relevant experience Call or WhatsApp Shristi 7838882457 Required Candidate profile Customer Care Travel BPO / Voice Process Ticketing Executive ( cancellation refund changes new booking retention)Salary upto 35 k Travel Sales - 40 to 65 k SEO Executive 30 k ( only Gurgaon location) Perks and benefits Both side transport PF Meal and incentive

Hiring For US Travel BPO Experience Minimum for 1 year from PPC/ Meta Call Flight sales/ Package booking etc No Fresher's/ other Process/ outstation candidates Immediate joiners with relevant experience Call or WhatsApp Shristi 7838882457 Required Candidate profile Customer Care Travel BPO / Voice Process Ticketing Executive ( cancellation refund changes new booking retention)Salary upto 35 k Travel Sales - 40 to 65 k SEO Executive 30 k ( only Gurgaon location) Perks and benefits Both side transport PF Meal and incentive

Hiring For US Travel BPO Experience Minimum for 1 year from PPC/ Meta Call Flight sales/ Package booking etc No Fresher's/ other Process/ outstation candidates Immediate joiners with relevant experience Call or WhatsApp Shristi 7838882457 Required Candidate profile Customer Care Travel BPO / Voice Process Ticketing Executive ( cancellation refund changes new booking retention)Salary upto 35 k Travel Sales - 40 to 65 k SEO Executive 30 k ( only Gurgaon location) Perks and benefits Both side transport PF Meal and incentive

NO FRESHERS - No Career Gaps - * 3 - 4 yrs Exp in US Voice Process - REQ * Night Shift: 10.30pm to 7.30am * Inbound Phone Support - US * Excellent Spoken & Written English . Direct Company HR: Call: 022-4614-1600 WhatsApp CV: 888-464-3032 . . Required Candidate profile 3+ Yrs Exp in US INBOUND VOICE Process Excellent Spoken English - REQ Must have Personal Laptop + Wi-Fi 6 days working Rotational W/off Permanent WFH For faster processing WhatsApp CV: 888-464-3032 Perks and benefits . Permanent WFH - Work from anywhere in India!! .

NO FRESHERS - No Career Gaps - * 3 - 4 yrs Exp in US Voice Process - REQ * Night Shift: 10.30pm to 7.30am * Inbound Phone Support - US * Excellent Spoken & Written English . Direct Company HR: Call: 022-4614-1600 WhatsApp CV: 888-464-3032 . . Required Candidate profile 3+ Yrs Exp in US INBOUND VOICE Process Excellent Spoken English - REQ Must have Personal Laptop + Wi-Fi 6 days working Rotational W/off Permanent WFH For faster processing WhatsApp CV: 888-464-3032 Perks and benefits . Permanent WFH - Work from anywhere in India!! .

NO FRESHERS - No Career Gaps - * 3 - 4 yrs Exp in US Voice Process - REQ * Night Shift: 10.30pm to 7.30am * Inbound Phone Support - US * Excellent Spoken & Written English . Direct Company HR: Call: 022-4614-1600 WhatsApp CV: 888-464-3032 . . Required Candidate profile 3+ Yrs Exp in US INBOUND VOICE Process Excellent Spoken English - REQ Must have Personal Laptop + Wi-Fi 6 days working Rotational W/off Permanent WFH For faster processing WhatsApp CV: 888-464-3032 Perks and benefits . Permanent WFH - Work from anywhere in India!! .

Hiring For US Travel BPO Experience Minimum for 1 year from PPC/ Meta Call Flight sales/ Package booking etc No Fresher's/ other Process/ outstation candidates Immediate joiners with relevant experience Call or WhatsApp Shristi 7838882457 Required Candidate profile Customer Care Travel BPO / Voice Process Ticketing Executive ( cancellation refund changes new booking retention)Salary upto 35 k Travel Sales Agent ( PPC / Meta Travel) 40 to 65 k SEO Executive 30 k Perks and benefits Both side transport PF Meal and incentive

NO FRESHERS - No Career Gaps - * 3 - 4 yrs Exp in US Voice Process - REQ * Night Shift: 10.30pm to 7.30am * Inbound Phone Support - US * Excellent Spoken & Written English . Direct Company HR: Call: 022-4614-1600 WhatsApp CV: 888-464-3032 . . Required Candidate profile 3+ Yrs Exp in US INBOUND VOICE Process Excellent Spoken English - REQ Must have Personal Laptop + Wi-Fi 6 days working Rotational W/off Permanent WFH For faster processing WhatsApp CV: 888-464-3032 Perks and benefits . Permanent WFH - Work from anywhere in India!! .

NO FRESHERS - No Career Gaps - * 3 - 4 yrs Exp in US Voice Process - REQ * Night Shift: 10.30pm to 7.30am * Inbound Phone Support - US * Excellent Spoken & Written English . Direct Company HR: Call: 022-4614-1600 WhatsApp CV: 888-464-3032 . . Required Candidate profile 3+ Yrs Exp in US INBOUND VOICE Process Excellent Spoken English - REQ Must have Personal Laptop + Wi-Fi 6 days working Rotational W/off Permanent WFH For faster processing WhatsApp CV: 888-464-3032 Perks and benefits . Permanent WFH - Work from anywhere in India!! .

NO FRESHERS - No Career Gaps - * 3 - 4 yrs Exp in US Voice Process - REQ * Night Shift: 10.30pm to 7.30am * Inbound Phone Support - US * Excellent Spoken & Written English . Direct Company HR: Call: 022-4614-1600 WhatsApp CV: 888-464-3032 . . Required Candidate profile 3+ Yrs Exp in US INBOUND VOICE Process Excellent Spoken English - REQ Must have Personal Laptop + Wi-Fi 6 days working Rotational W/off Permanent WFH For faster processing WhatsApp CV: 888-464-3032 Perks and benefits . Permanent WFH - Work from anywhere in India!! .

NO FRESHERS - No Career Gaps - * 3 - 4 yrs Exp in US Voice Process - REQ * Night Shift: 10.30pm to 7.30am * Inbound Phone Support - US * Excellent Spoken & Written English . Direct Company HR: Call: 022-4614-1600 WhatsApp CV: 888-464-3032 . . Required Candidate profile 3+ Yrs Exp in US INBOUND VOICE Process Excellent Spoken English - REQ Must have Personal Laptop + Wi-Fi 6 days working Rotational W/off Permanent WFH For faster processing WhatsApp CV: 888-464-3032 Perks and benefits . Permanent WFH - Work from anywhere in India!! .

NO FRESHERS - No Career Gaps - * 3 - 4 yrs Exp in US Voice Process - REQ * Night Shift: 10.30pm to 7.30am * Inbound Phone Support - US * Excellent Spoken & Written English . Direct Company HR: Call: 022-4614-1600 WhatsApp CV: 888-464-3032 . . Required Candidate profile 3+ Yrs Exp in US INBOUND VOICE Process Excellent Spoken English - REQ Must have Personal Laptop + Wi-Fi 6 days working Rotational W/off Permanent WFH For faster processing WhatsApp CV: 888-464-3032 Perks and benefits . Permanent WFH - Work from anywhere in India!! .

NO FRESHERS - No Career Gaps - * 3 - 4 yrs Exp in US Voice Process - REQ * Night Shift: 10.30pm to 7.30am * Inbound Phone Support - US * Excellent Spoken & Written English . Direct Company HR: Call: 022-4614-1600 WhatsApp CV: 888-464-3032 . . Required Candidate profile 3+ Yrs Exp in US INBOUND VOICE Process Excellent Spoken English - REQ Must have Personal Laptop + Wi-Fi 6 days working Rotational W/off Permanent WFH For faster processing WhatsApp CV: 888-464-3032 Perks and benefits . Permanent WFH - Work from anywhere in India!! .

NO FRESHERS - No Career Gaps - * 3 - 4 yrs Exp in US Voice Process - REQ * Night Shift: 10.30pm to 7.30am * Inbound Phone Support - US * Excellent Spoken & Written English . Direct Company HR: Call: 022-4614-1600 WhatsApp CV: 888-464-3032 . . Required Candidate profile 3+ Yrs Exp in US INBOUND VOICE Process Excellent Spoken English - REQ Must have Personal Laptop + Wi-Fi 6 days working Rotational W/off Permanent WFH For faster processing WhatsApp CV: 888-464-3032 Perks and benefits . Permanent WFH - Work from anywhere in India!! .

NO FRESHERS - No Career Gaps - * 3 - 4 yrs Exp in US Voice Process - REQ * Night Shift: 10.30pm to 7.30am * Inbound Phone Support - US * Excellent Spoken & Written English . Direct Company HR: Call: 022-4614-1600 WhatsApp CV: 888-464-3032 . . Required Candidate profile 3+ Yrs Exp in US INBOUND VOICE Process Excellent Spoken English - REQ Must have Personal Laptop + Wi-Fi 6 days working Rotational W/off Permanent WFH For faster processing WhatsApp CV: 888-464-3032 Perks and benefits . Permanent WFH - Work from anywhere in India!! .

NO FRESHERS - No Career Gaps - * 3 - 4 yrs Exp in US Voice Process - REQ * Night Shift: 10.30pm to 7.30am * Inbound Phone Support - US * Excellent Spoken & Written English . Direct Company HR: Call: 022-4614-1600 WhatsApp CV: 888-464-3032 . . Required Candidate profile 3+ Yrs Exp in US INBOUND VOICE Process Excellent Spoken English - REQ Must have Personal Laptop + Wi-Fi 6 days working Rotational W/off Permanent WFH For faster processing WhatsApp CV: 888-464-3032 Perks and benefits . Permanent WFH - Work from anywhere in India!! .

NO FRESHERS - No Career Gaps - * 3 - 4 yrs Exp in US Voice Process - REQ * Night Shift: 10.30pm to 7.30am * Inbound Phone Support - US * Excellent Spoken & Written English . Direct Company HR: Call: 022-4614-1600 WhatsApp CV: 888-464-3032 . . Required Candidate profile 3+ Yrs Exp in US INBOUND VOICE Process Excellent Spoken English - REQ Must have Personal Laptop + Wi-Fi 6 days working Rotational W/off Permanent WFH For faster processing WhatsApp CV: 888-464-3032 Perks and benefits . Permanent WFH - Work from anywhere in India!! .

NO FRESHERS - No Career Gaps - * 3 - 4 yrs Exp in US Voice Process - REQ * Night Shift: 10.30pm to 7.30am * Inbound Phone Support - US * Excellent Spoken & Written English . Direct Company HR: Call: 022-4614-1600 WhatsApp CV: 888-464-3032 . . Required Candidate profile 3+ Yrs Exp in US INBOUND VOICE Process Excellent Spoken English - REQ Must have Personal Laptop + Wi-Fi 6 days working Rotational W/off Permanent WFH For faster processing WhatsApp CV: 888-464-3032 Perks and benefits . Permanent WFH - Work from anywhere in India!! .

NO FRESHERS - No Career Gaps - * 3 - 4 yrs Exp in US Voice Process - REQ * Night Shift: 10.30pm to 7.30am * Inbound Phone Support - US * Excellent Spoken & Written English . Direct Company HR: Call: 022-4614-1600 WhatsApp CV: 888-464-3032 . . Required Candidate profile 3+ Yrs Exp in US INBOUND VOICE Process Excellent Spoken English - REQ Must have Personal Laptop + Wi-Fi 6 days working Rotational W/off Permanent WFH For faster processing WhatsApp CV: 888-464-3032 Perks and benefits . Permanent WFH - Work from anywhere in India!! .

Were Hiring: International Voice Process (Customer Support) Client: Equifax-GCC (US Process) Location: Gurgaon | Work from Office Looking for excellent English speakers to join our voice support team! Eligibility: Graduates Freshers welcome (Up to 24K in-hand) Undergraduates Min 6 months experience (Up to 28K in-hand) Must have excellent communication skills Immediate joiners preferred Perks: Both-side cabs 5-day work week | Rotational shifts & offs Office-based role with growth opportunities

Job Description: Please find the detailed job description attached for your reference. Job Description: Detailed JD Overall, Purpose of Job Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction. Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chats Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams Strive and achieve SLA target and business outcome indicators defined by the client Job Responsibilities / Authorities Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes Walk customers/ Provide navigational support on self-service portal Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines Place outbound calls to customers when required in line with Client / Company guidelines Work productively whilst maintaining exceptional call/data quality standards in line with targets Contribute to the team through open and regular communication with peers / supervisors Adhere to all company or departmental policies and procedures (personnel and operational) Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process Maintain regular and punctual attendance in line with company policies and procedures Minimize customer complaints and escalations by providing exceptional service and call control Knowledge & Skill Requirement • Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer Good technical aptitude with an ability to learn quickly Excellent verbal and written communication skills Experience Profile Prior international BPO work experience preferred Freshers acceptable Personal Attributes • Able to work on a flexible basis as determined by the business needs Ability to work under pressure Team worker Positive Attitude Quick Learner Punctual and Disciplined Good Communication skills Customer Focused Results driven High standards of Integrity Attention to detail Mode of Work(WFH or WFO) - WFO Location – MDC7 Shift Timing – Shift will be in any of US time zones. Candidates should be open to work in rotating work week (Mon-Fri, Tue-Sat, Wed-Sun)

Experience & Qualification: Candidate should have minimum 1 year of relevant experience in training for Collections Process Min HSC from any certified board Should have excellent communication skills (written and spoken) Should be from a BPO background