202 Us Banking Jobs - Page 8

A person with high comprehension skills who is self-motivated and can motivate the team Maintain and update customer account related information in client applications Experience in Account maintenance (Account Update Maintenance DNA & Systematics) Experience in Customized KYC standards for Business accounts (Process Account Opening QC) Experience in Inbound Calls (Manage Branch Office Experts questions and provide solutions) – (Process - Account Opening QC) Experience in Customer Deposit Cheques – (Process - Remote & Mobile Deposit) Experience in ACH disputes and unauthorized Debits and decisioning – (Process - ACH Disputes) Hybrid working model Attention to detail and should be able to act as an SME for the process Should be able to grasp new concepts from onshore SMEs and cascade them to the larger group Mentor junior associates in picking up concepts and achieve expected results Manage the Bank's branch requests and maintain relationship Action and respond to Ad-hoc requests and escalations in a timely manner Timely completion and review of daily work inflow from our commercial bankers, bank customers and prospects Willing to learn with limited training and have complete knowledge of Client databases/applications designed by company which are unique Meet/exceed the customer SLAs / expectations in terms of quality & TAT

HI WArm Greetings from Rivera Manpower Services, Currently we are hiring for JP Morgan chase for Claims Specialist Note : Minimum One year Experience is International voice Process is a Must. Should not have career Gap of more then 6 months Please call and book your interview slots: DHARSHAN 7996002799 (Please send us a message on WhatsApp in case the numbers are busy). Designation: Claims Specialist Location: Bangalore Designation: Claims Specialist Location: Bangalore CTC: Upto 7.2LPA Process: International Voice Process(>1y exp) 30/ 60 days notice acceptable Required Candidate profile * Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. * Not more than 6 months of Gap is acceptable in career. *Only Customer Service Experience. * International Voice Background preferred. Perks and Benefits *Night Shift allowance *daily Food allowance *Both Ways Cab Provided. *incentives *insurance Regards, Dharshan 7996002799

HI WArm Greetings from Rivera Manpower Services, Currently we are hiring for JP Morgan chase for Claims Specialist Note : Minimum One year Experience is International voice Process is a Must. Should not have career Gap of more then 6 months Please call and book your interview slots: 9986267393 /Chethana 7829336034 / 8431904247 / 9380300644 /9986267393 for further Clarification or else you can drop your resume in the email id mentioned below riveramanpowerservices@gmail.com Designation: Claims Specialist Location: Bangalore Designation: Claims Specialist Location: Bangalore CTC: Upto 7.2LPA Process: International Voice Process(>1y exp) 30/ 60 days notice acceptable Required Candidate profile * Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. * Not more than 6 months of Gap is acceptable in career. *Only Customer Service Experience. * International Voice Background preferred. Perks and Benefits *Night Shift allowance *daily Food allowance *Both Ways Cab Provided. *incentives *insurance Regards, Deepa 9380300644

Hiring for Leading MNC. Loan Operations Good spoken english Salary upto 43k in hand BBA / B.com / MBA 5 days working Both sides cab Work from office Rotational shifts and offs. Call or whatsapp irtiza @ 97960 00904

Job description: Require minimum of 7-8 years experience in Software Testing (Manual Testing preferable) Require minimum of 5-6 years’ experience in Banking domain (US Commercial Banking preferable) (do not require experience in Trade Finance, Credit Unions, Shares, Mutual Funds, etc.) Preferable to have at least 1 year experience in Payments domain Should have experience leading the team Ability to work company leadership to identify upcoming areas and trends within the domain In-depth knowledge of SDLC and STLC phases and testing methodologies and processes Experience in Test Planning, Test Strategy, Estimations, Test Scheduling and Test Closures Extensive Experience in using different Test Case Design techniques (Equivalence Class Partitioning, Boundary Value Analysis, Decision Tables, State Transition, etc.), Test Case Writing and Test Case Execution Good review skills with an eye for detail and accuracy Good Analytical reasoning Ability to take ownership to identify and resolve issues, towards successful conclusions Excellent written and oral communication skills for technical and non-technical topics. Proactiveness and ability to work independently and within a team. Ability to mentor and guide junior team members Should possess good co-ordination, inter-personal communication, and thought-leadership skills Ability to interact with clients and manage client expectations Strong and professional work ethics and time management skills to deliver results and meet challenging deadlines

Huge Openings for International Banking Immediate joiners only Min 1 year exp 5 days work 2 week off US shift Bangalore location Sal-Max7lpa 1 way transport available Call HR Raksha@9900969073 raksha@thejobfactory.co.in

Hiring for International Banking Voice Process , Dubai Based Grad, UG with 1 Yr of Exp in International Customer service Salary Upto 40k in hand 2500-3500 MIV 5 Days working Roster off Night Shift 1 side Cab 2500 Travel allowance Shweta-9810352904 Required Candidate profile Candidate must have good communication skills Candidate should be comfortable in night shift. Perks and benefits upto 4k travel allowance Dayshifts upto 4k miv

HI WArm Greetings from Rivera Manpower Services, Currently we are hiring for JP Morgan chase for Claims Specialist Note : Minimum One year Experience is International voice Process is a Must. Should not have career Gap of more then 6 months Please call and book your interview slots: 9986267393 /Chethana 7829336034 / 8431904247 / 9380300644 /9986267393 for further Clarification or else you can drop your resume in the email id mentioned below riveramanpowerservices@gmail.com Designation: Claims Specialist Location: Bangalore Designation: Claims Specialist Location: Bangalore CTC: Upto 7.2LPA Process: International Voice Process(>1y exp) 30/ 60 days notice acceptable Required Candidate profile * Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. * Not more than 6 months of Gap is acceptable in career. *Only Customer Service Experience. * International Voice Background preferred. Perks and Benefits *Night Shift allowance *daily Food allowance *Both Ways Cab Provided. *incentives *insurance Regards, Deepa 9380300644

Urgent Hiring For "Banking Operations Executive" Experience - Minimum 1 year of Email Shift- Rotational Excel experience is required.{ VLOOKUP, HLOOKUP, PIVIOT TABLE} Package - 3 LPA - 3.5 LPA location - Chandivali HR Arti 9522754537

Job Overview: iEnergizer is hiring for the Vegas US Voice Banking Process. This role involves handling voice-based customer service inquiries related to US banking products and services. We are looking for candidates with excellent communication skills, both verbal and written, to join our dynamic team. If you have prior experience in an international call center (minimum of 6 months) or are a fresher with strong communication abilities, we encourage you to apply. This is a work-from-office position with night shifts and offers a great opportunity to grow in the banking support domain. Key Responsibilities: Provide high-quality voice-based customer support related to US banking services. Assist customers with account inquiries, transactions, and service-related issues. Resolve customer issues promptly while ensuring a positive customer experience. Adhere to company policies, procedures, and best practices during customer interactions. Accurately document all customer interactions and update account information as necessary. Meet individual performance targets related to call resolution, response time, and customer satisfaction. Demonstrate professionalism and patience when handling customer concerns, ensuring first-call resolution where possible. Participate in training and development programs to enhance your knowledge of US banking products and services. Required Skills & Qualifications: Educational Qualification: Any graduate or undergraduate. Experience: Minimum of 6 months of experience in an international call center (voice process). Communication Skills: Excellent verbal and written communication skills in English. Availability: Must be willing to work night shifts and handle customer queries during those hours. Technical Skills: Basic knowledge of MS Office and comfort with using call center tools and systems. Personality Traits: Strong customer service orientation, problem-solving abilities, and attention to detail. Freshers: Candidates with good communication skills and a willingness to learn are encouraged to apply.

Role & responsibilities • Analyze financial transactions and account activity to identify unusual activity to identify unusual or suspicious patterns. • Conducting in-depth investigations into potential fraud cases, which may involve gathering evidence. • Performing 360 Reviews on the Alert which has been triggered due to violation of threshold set for the systems for Fraud types (i.e.- ATO, PTO, TOA, ID Theft, ATO Scam, First Party Frauds etc.) • Conduct 360 fraud reviews for the customers profiles and responsible for detecting and mitigating core banking, payments, fraud, and account opening red flags. Implemented solutions to fraud problems across ATO’s, P2P Payments, ACH kiting, check kiting, and wire fraud • Multiple investigations into whistle blower complaints concerning account hijacking, transactional frauds, funds transfer return, checks (RDC, Thea) or ACH transactions that provided real time decisions on credit card, loan, and Zelle fraud red flags • Combined retroactive analysis with current state fraud control assessments to implement technology and process framework that provided real time decisions on fraud strategy and overall fraud assessment • Liaison with internal and external counterparts to perform end-to-end alert reviews (360 review) from fraud alert generation through to SAR filing. • Analyze data trends and out of pattern activities to assimilate the next course of action (Case closure, Reimbursements, or escalation) • Adjudicate the fraud type and apply relevant mitigation steps basis policies and procedures Required Skills SAR AML INVESTIGATIONS FINANCIAL CRIME Preferred candidate profile

Hiring for AML / KYC Analyst Only Experience in AML Compliance / KYC/Transaction monitoring is mandatory. work location: Chennai Should have Good communication Graduation mandatory 5 days working Salary 5 lpa Rotational Shift . call Uma 6357012699 Required Candidate profile Candidate should have minimum 1 yr Experience in US Banking /AML compliance / KYC Monitoring. Immediate joiners preferred Refer your Friends & Colleagues

Hiring only Experienced. Minimum 1 year Experience in AML compliance, KYC and Transaction monitoring is mandatory. Good communication is must Graduation mandatory. 2 way cab will be provided 5 days working. Call Uma 6357012699 for more info Required Candidate profile Immediate joiners preferred Should have Minimum 1 yr experience in Transaction monitoring, AML compliance (International BPO)

Greeeting from Rivera Manpower Service, Currently we are hiring for Jp Morgan Chase for Fraud Specialist, Kindly go through the job description below and contact on the given number below to book your slots for the interview Contact Name: Saranjeet Singh Contact Number : 8095708201 Email id: Saran.rivera2178@gmail.com NOTE: Please call during office hours Monday to friday 9:30 am to 6:30pm and no direct walkin allowed to the client location Job Description At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Fraud Specialist's work is creative, exciting, and different every day. As a Fraud Recovery Specialist at Chase, you will not only play a pivotal role in maintaining our profitability but also embark on a rewarding career journey. This role offers you the opportunity to enhance your skills, work with a dedicated team, and contribute to minimizing credit losses, all while enjoying the benefits of being part of a globally recognized company. Job Responsibilities: Work in a call center environment that requires 100% phone-based customer interaction Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers Communicate with customers in a metrics-driven environment Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment Take ownership of each customer interaction while treating them with respect and responding with empathy Work both independently and in a team environment Abide by all applicable regulatory and departmental practices and procedures. Required qualifications, capabilities, and skills: Minimum of 1 year of customer interaction or customer support experience required, either by phone or face-to-face High school (10+2)or GED required Preferred qualifications, capabilities, and skills: Ability to multitask using a computer and simultaneously provide customer support Comfortable in a fast-paced, consistently changing environment Previous experience working in a Call Center, Banking or Finance industry Have a passion for helping people by solving problems, presenting, and explaining solutions Work Schedule: Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends, or night shifts/US-friendly shifts. Regards Saranjeet Singh Senior Hr consultant Rivera Manpower Servcies

Retail Banking + Cards and Payments.

Job description Greetings from KVC CONSULTANTS LTD. Process- BANKING FINTECH CHAT PROCESS Exp - Min 1 yr of Int. Chat Exp in Banking/ Fintech Process UG/GRADS Eligible Salary- 32k CTC, 28k inhand 5 days working Other Perks and Benefits FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- or WA with resume and profile interested & location . Ayushi- 86022 79217 Khushi- 80851 24583 ##KVC CONSULTANTS LTD## ##NO PLACEMENT CHARGES##

Job description Greetings from KVC CONSULTANTS LTD. Process- BANKING FINTECH CHAT PROCESS Exp - Min 1 yr of Int. Chat Exp in Banking/ Fintech Process UG/GRADS Eligible Salary- 32k CTC, 28k inhand 5 days working Other Perks and Benefits FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- or WA with resume and profile interested & location . Riya - 9628373761 Simran- 9821182647 Mahvish- 9628373766 Smriti- 9821182647 ##KVC CONSULTANTS LTD## ##NO PLACEMENT CHARGES##

Greetings From The Job Factory Job Description: We are hiring experienced professionals for an international voice process in the banking domain. This role involves handling customer queries related to banking services, ensuring first-call resolution, and delivering exceptional service experience to international customers. For more Details Contact : HR Swathi @ 9538878907 (Call or whatsapp) Email id - swathi@thejobfactory.co.in Key Responsibilities: • Handle inbound and outbound calls for banking-related queries. • Provide timely and effective solutions to customers. • Ensure adherence to compliance and quality standards. • Maintain up-to-date knowledge of banking products and procedures. • Document all customer interactions accurately. Required Skills: • Minimum 3 year of experience in international voice support. • Excellent spoken English communication skills. • Strong customer service orientation. • Ability to work in a fast-paced and dynamic environment. • Basic understanding of banking processes is a plus. Perks & Benefits: • Competitive Salary Decent Hike on Last drawn • Performance-based incentives • Opportunities for internal growth • Dynamic and inclusive work culture For more Details Contact : HR Swathi @ 9538878907 (Call or whatsapp) Email id - swathi@thejobfactory.co.in

We are looking for an experienced and customer-focused Contact Center Specialist to join our dynamic team. The ideal candidate will have a minimum of 1 year experience handling international voice processes and a passion for delivering excellent customer service. Key Responsibilities: Handle inbound and outbound customer calls from international clients Provide accurate, valid, and complete information to customers Resolve customer queries and complaints efficiently and professionally Maintain high levels of customer satisfaction and quality standards Key Requirements: Minimum 1 year of experience in an international voice process (BPO / Contact Center) Excellent communication skills in English both verbal and written Ability to handle pressure and multitask in a fast-paced environment Basic computer knowledge and familiarity with CRM tools is a plus Strong problem-solving skills and a customer-centric mindset Perks & Benefits: Competitive salary and performance-based incentives Health insurance & employee wellness programs Learning and career growth opportunities Dynamic and supportive team culture Hybrid Shift Module & Cabs If Interested do reach Anam at 9205989466 or email us at anam@expertstaffingsolutions.in

Greetings From The Job Factory Job Description: We are hiring experienced professionals for an international voice process in the banking domain. This role involves handling customer queries related to banking services, ensuring first-call resolution, and delivering exceptional service experience to international customers. Key Responsibilities: • Handle inbound and outbound calls for banking-related queries. • Provide timely and effective solutions to customers. • Ensure adherence to compliance and quality standards. • Maintain up-to-date knowledge of banking products and procedures. • Document all customer interactions accurately. Required Skills: • Minimum 3 year of experience in international voice support. • Excellent spoken English communication skills. • Strong customer service orientation. • Ability to work in a fast-paced and dynamic environment. • Basic understanding of banking processes is a plus. Perks & Benefits: • Competitive Salary Decent Hike on Last drawn • Performance-based incentives • Opportunities for internal growth • Dynamic and inclusive work culture Thanks and regards, Nivetha: 9035369666 Email Id: Nivetham@thejobfactory.co.in

Dear Candidate, We are hiring for Fraud Analyst Bengaluru Location. Any graduate can apply (To Confirm Please Drop a Whatsapp or call on 9821610745 Anjali ) ( In case The Number Is Busy, Please Drop A Whatsapp @ 9821610745 Anjali ) Fraud Associate Band 3 What you will do: Recognise and respond to cases generated by the Fraud Management System (FMS) for unusual or suspicious activity in relation to application and usage screening to prevent abuse and loss of revenue across multiple Sky products Ensure that requests for information from internal and external departments are dealt with in accordance with agreed service levels, highlighting risks and issues to a Supervisor where appropriate Analyse data, information and Intelligence to identify new trends and patterns pertaining to known or new fraud threats within departmental guidelines Assist as necessary in the provision of fraud training and awareness to other business areas Keep abreast of changes in fraud trends, new products and services; conduct reviews or update internal processes to stay current and understand any implications to fraud processes Work rotational shift patterns 7 days per week, including evenings and weekends, to ensure appropriate coverage to support current and new business needs across all products and services Key Skills & Experience Include: Understanding or knowledge of Skys products and services alongside an awareness of current and possible future business trends, as well as their potential impact on the company A high level of personal integrity, confidentiality, and professionalism. You will conduct yourself in a collaborative, confident and professional manner when dealing with the business, industry and stakeholders, and when representing the business, whilst working with sensitive information The ability to work under pressure whilst ensuring accuracy and meeting tight deadlines, particularly with real-time decision-making requirements Proactive and self-motivated, proficient in standard Microsoft Office and experience in learning custom IT software, with a desire for continuous improvement Investigative ability, with strong attention to detail and a clear desire to understand root cause and explore opprotunities to improve process and detection within the fraud function. Experience and knowledge from the communications industry with awareness of fraud prevention strategies would be a desirable quality. (To Confirm Please Drop a Whatsapp or call on 9821610745 Anjali ) ( In case The Number Is Busy, Please Drop A Whatsapp @ 9821610745 Anjali ) Regards SPARK CONSULTANCY

Job Title: Soft Collections Specialist U.S. Banking Click Here To Apply https://wa.me/917678370584 Location: iEnergizer, A37, ENTRY Gate No. 2, NOIDA Sector 60 Salary: 40,000 50,000 CTC Job Type: Full-time Shift: 24x7 (Rotational) Cab Facility : Not available (Candidates must arrange their own travel/can relocate to nearby locations within 10 kms diameter) Job Summary: We are hiring Soft Collections Specialists for a U.S. banking process. This role involves customer-focused collections, where you will assist clients in resolving overdue payments through professional and empathetic communication. Key Responsibilities: Contact customers with overdue accounts via phone - outbound & inbound Offer solutions and assist in bringing accounts current. Negotiate and arrange payment plans while ensuring compliance with U.S. banking regulations. Maintain accurate records of all customer interactions. Escalate complex cases as needed. Eligibility Criteria: Excellent communication skills in English (mandatory). Freshers (graduates and undergraduates) are welcome. Candidates with documented work experience in any field can apply. Must be ready to work in a 24x7 shift environment. Only immediate joiners will be considered. Contact person : HR POOJA/ 7678370584 Walk In Interview details: Address: (Nearest Metro Station: Noida -59) Address: iEnergizer, A37, ENTRY Gate No. 2, NOIDA Sector 60 Time and date: Monday- Friday 2pm sharp Documents Needed: Keep your Aadhar and resume close at hand. Your offer letter, experience letter, and supporting documents for the last three months' pay are all in a PDF file. *AVOID Bringing a Laptop*

Must be Quality Manager in current role from International BPO (International Banking Process Exp pref) Handled a Team of Quality Team Leaders and Quality Analyst's. US Shifts Excellent Comms Required Call 8447780697 send CV monu@creativeindians.com

Role: Process Executive (Backend Process) Job Location: Jaipur Qualification: Any graduate Should be flexible with the shifts Experience: 0-2 Years CTC : 2 LPA Notice Period: Immediate Cab Facility Contact - Vijay @7425008966 Vanshika @ 9368321615

Openings for Captives Bank for Level 2 Hiring for senior level for Customer care, Voice process Uk shifts Salalry1;- 7.5 CTC and inceptives Cal Mariam- 7829751189