202 Us Banking Jobs - Page 5

Roles and Responsibilities Design and deliver training programs for BFSI clients on banking products, processes, and regulations. Conduct needs analysis to identify training gaps and develop customized solutions to address them. Develop and maintain relationships with clients to understand their requirements and preferences. Collaborate with subject matter experts to create engaging content for various formats such as classroom sessions, e-learning modules, or online webinars. Evaluate the effectiveness of training programs through feedback mechanisms and make recommendations for improvement. Contact - Neelam Shah - 9594690866 Neelam.Shahu@teleperformancedibs.com

Who is TELUS? We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireless, wireline, internet and Optik TVTM. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions. Hiring for International Banking Process- Voice Customer Service Role Looking for people with minimum one year relevant experience in International Voice process Key Responsibilities: Provide voice support for international transactions and payments Assist with KYC, fraud-related issues, and technical troubleshooting Resolve customer queries in a timely and professional manner Maintain compliance with security and data privacy regulations Desired Candidate Profile 1-4 years of customer service experience - Voice (Only Graduate Experienced) Should possess excellent verbal and written communication Strong command of grammar and syntax Work location : TELUS International, Candor TechSpace, Sector 135, Noida Candidates should be okay with the work from office role Should be comfortable with night shifts Enjoys a flexible working schedule Perks and Benefits Working Model : 5 days (work from Office) Rotational Shifts + 2 Consecutive week Off Location : Noida Sector-135 Free pick up and drop facility will be provided within 35 Kms range Medicare Facility(Free online consultation with Doc) For more information, please connect with : antra.rawat@telusinternational.com (7042566314)

We are hiring for Bank executive location ; Malad 5 days working 2 rotational week off salary:- 29k in hand + incentives 1 way cab facility available HR Arti 9522754537

Required Exp Minimum 1 Year in International Voice Support Qualification Graduate (Mandatory) CTC Up to 5.75 LPA+ Variables Location Bangalore (Electronic City) Notice Immediate Joiners Only Shifts: 24*7(US Shifts) 2 Way Cab Contact 8769866443 Neha

Hiring: Process Specialist Domain: Int’l Voice Customer Support Exp: 1+ Yr / Freshers Welcome CTC: Up to 6 LPA + Incentives Location: Bangalore Shift: 24/7 (US) Cab: Both Ways Work Mode: WFO | Immediate Joiners Only Contact- 8306474104(Aman)

Designation: Senior Process Executive Essential Qualifications: Graduate / Post Graduate Relevant Experience (In Years): TL - Graduate / Post Graduate with minimum 6+ years of experience in US Banking Industry and good academic profile Good to have: -Transaction Monitoring: AML (Transaction Monitoring) INVESTIGATIONS (L1 & L2) Alert Investigations No need only in KYC profiles & Customer due diligence Job Description:: Monitoring debit/credit fraud trend, investigating emerging threats and quickly developing and deploying new strategies to manage those threats. Proving innovative solutions for formation/strengthening of fraud risk tools for prevention, detection and monitoring of frauds in cards. Need to handle multiple simultaneous tasks, prioritize work, and remain functional under pressure and aggressive timelines. Reviews and investigates customer cases, reports, and work for potential and actual loss; minimizes fraud, AML and/or organizational risk. Responsible for early detection of suspicious activity, control and prevention of losses. Research and analyses bank activities and reports to detect and prevent possible fraudulent and suspicious activities. Periodically Review SOP/KOP process procedure and update for any changes on time. Follow standards and practices to mitigate fraud and other risk exposure and loss. Shares best practices amongst the team. Prepares and maintains appropriate documentation of analysis performed and coordinates with internal or external stakeholders as appropriate. Work collaboratively with a diverse team of operational agents, subject matter experts, PEX & MIS team. Develop complex technical rules/scenarios to maximize the effectiveness of card fraud detection and prevention programs, Analyze fraud detection alerts and assess need for further investigation and process charge back activities. Research/ Survey activity regarding fraud and risk. Filter and clean data by reviewing Business operation reports and performance indicators reports to locate and correct the problems. Having regular connect with stakeholders (line of business onshore) to address issues and share data points & progression reports on timely manner. Locate and define new process improvement opportunities Reviews and investigates customer cases, reports, and work for potential and actual loss; minimizes fraud, AML and/or organizational risk. Responsible for early detection of suspicious activity, control and prevention of losses. Uses defined research procedures to identify and resolve issues. Starts to identify trends. Follows standards and practices to mitigate fraud, AML and other risk exposure and loss. Shares best practices amongst the team and/or service partners. Prepares and maintains appropriate documentation of analysis performed and coordinates with internal or external stakeholders as appropriate. Executes routine and complex transactions/processes utilizing standard procedures. May have specific responsibility for one or multiple specialized products or functional areas. Processes and/or reconciles routine and complex transactions of varying risk and financial value in accordance with established policies and procedures. Identifies and addresses exceptions and may resolve escalated items. Partners internally with service partners to route calls, documents or other action items to complete transactions. May interact with external customers to complete transactions. Ensures the appropriate materials, documentation and capacity are available to complete transactions. Confirms equipment is operational, if applicable. Provides responses and documentation to inquiries and ad hoc requests for one or multiple specialized products. Provides feedback on workflow and work received. May participate in and serve as a subject matter resource for process improvement projects. May assist in training and onboarding of new hires. Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures. May review reports to identify exceptions, monitor quality and ensure compliance. May participate in risk mitigation activities Essential Skills / Personality Traits: 3-5+ years of experience in Banking for or in other Banking industry Good understanding of Banking business and hands on working experience in a Cards dispute and chargeback management or any similar process Analytical Skills: Ability to use systematic, disciplined and data driven methods that get to root causes and solution identification. Quality: Demonstrates accuracy and thoroughness and overall quality of work is as per the requirements specified Teamwork: Gives and welcomes feedback, contributes to building positive team spirit, supports everyones efforts to succeed Communication: Clear and good verbal and written communication skills; expresses opinion without hesitation Operational Responsibilities: Transitioning of similar process in Banking would be an added advantage Any banking experience under cards and payments and processing experience will be preferred Typing speed of 30+ WPM (Mandatory) Willingness to work in night shifts (Mandatory) Knowledge of preparing Standard Operating Procedures and process maps is preferred People / Team: Contribute to and participate in knowledge sharing sessions Complete all mandatory certifications as per the requirement of the business Align individual goals with team objectives (work cohesively with the team) Participate and contribute to organizational activities Record own attendance and time sheet related data to ensure correct billing Degree of Independence/Supervision required Performs assigned duties according to specific procedures. Complex problems (procedures/processes) are referred to the supervisor. Work product is reviewed closely for accuracy. Team Management Responsibilities: Mentor new associates joining the team through adequate training, counselling and regular feedback. Complete mandatory training for self as identified in the training plan for the project. Conduct refresher training for existing associates Conduct cross-training. Encourage the team to take domain/industry level certifications. Manage knowledge sharing sessions. Align individual goals with team objectives (work cohesively with the team) Conduct peer reviews Ensure quality monitoring and audits for process executives to identify areas of improvement for the team or individuals. Additional Information While performing the essential functions of this job, the associate is required to remain in a stationary position (standing or seated), use a computer keyboard and other office equipment (i.e. printer, copy and fax machines), and view data on a computer screen for up to 85% of their work hours or shift.

We are hiring for Froud Analyst 6 month experience is compulsory in banking 5 days working 2 rotational week off salary ;- 29k in hand + incentives HR Arti 9522754537

GREETINGS!! We are hiring for international banking process in top MNCs Job role: Advisor Executive Location: Electronic City, Bangalore Salary: Up to 5.7 LPA Shift: US Shift (Rotational) Contact: Muskaan 8884496984 Akash 8884498981 Sam 9513900440 Shiva 7996772782 Requirements: Minimum 1 year of BPO experience (International Voice Mandatory) Strong command over English (both verbal and written) Comfortable with rotational shifts Immediate joiners highly preferred Job Responsibilities: Handle inbound and outbound calls related to UK-based insurance queries Assist customers with policy details, renewals, claims, payments, and endorsements Verify customer information and update policy records accurately Educate customers about insurance terms, benefits, and processes Provide first-call resolution and reduce repeat call volumes Document customer interactions, transactions, and feedback properly in CRM tools Maintain confidentiality of customer data and adhere to GDPR guidelines Escalate complex issues to the appropriate department or supervisor Meet or exceed defined KPIs like AHT, CSAT, Quality Score, and Attendance Collaborate with team members to meet daily/monthly performance targets Participate in team huddles, training sessions, and quality improvement plans Stay up-to-date on UK insurance products, policy changes, and regulations Benefits: Competitive salary with high incentives Two-way cab facility Work with a global insurance brand Growth-oriented work environment Training & skill development opportunities

We are Hiring for Voice process !! Qualification : Grad ( Min 6m exp in banking ) Location:Blore, salary upto 28k Shifts :Rotational Virtual interview !! Call or whatsapp Manya @9606521172 / 9606523804 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

Greeting from Infosys BPM Ltd., We are hiring candidates for Deposits Operations Skill. Please walk-in for interview on 25th & 26th June at Bangalore Location Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume *** Process Specialist- 1Yr to 5Yrs experience: https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-EXTERNAL-216794 Interview details: Interview Date: 25th & 26th June Interview Time: 9:30 AM till 12 PM Interview Venue: JP Nagar: Infosys BPM Limited., #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road, Sarakki, 1st Phase. J P Nagar, Bengaluru, Karnataka 560078. Landmark: Near Sindhoor Convention Centre (NOTE: No Candidate parking facility will be available Documents and things to Carry:: Carry a print out your updated resume; Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport). All original education documents need to be available for verification. (10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree) Candidates to carry mobile charger and ear/headphones to the hiring venue for in-person assessments and evaluations Job description - Deposits Requirements: 1. Good understanding of US Deposit services process. 2. Should have a minimum working experience of 1.5 to 3 year in Deposit Services 3. Good understanding of US Banking life cycle 4. Good verbal and written communication 5. Should be comfortable working US hours to meet deadlines. 6. Strong Customer Service Skills 7. Good knowledge in MS office skills- MS Word, Excel & PowerPoint Presentations 8. Ability to interpret and analyze documents. 9. Willingness to work in multiple shifts Educational qualification and experience 1. Minimum Graduation degree, apart from BCA & BSC computer science 2. 1.5-3 years of experience in US Banking is preferred. 3. Deposits 1-2 years of experience in Deposits or Retail Banking processes ( CD/IRA, Checking/Savings Accounts, CIF, ETS & EIS Keying, Item Processing) Interview Location: JP Nagar Work Location: Bangalore Qualification: Graduates & Post graduation Designation: Senior Process Executive/ Process Specialist Job Level: 2A/3A Shifts: US Shift Experience: 1Yr to 5Yrs Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance Regards, Infosys BPM Recruitment team.

Hiring for Process Specialist International Customer Support Minimum 2 Years in International Voice Process Location: Gurugram 24/7 Rotational Shifts (US Shifts) Immediate Joiners Only CTC up to 6 LPA + Incentives HRMayur - 7357769199

International Banking only Immediate joiners only 5 days work 2 week off 1 way transport US Rotational shift/Off Min 1 year exp Bangalore location 3 round of interview Call HR Gayathri@9538878905 gayathri@thejobfactory.co.in

1 . Process Analyst Skills : Check fraud detection Prevention 30 % hike on previous salary Night shift 5 days of working 2 weekoff Qualification: Graduation Virtual interview * HR round * Two Technical rounds Notice period: immediate joiner or 15 days. 2. Call centre executives Ctc: 6-7 LPA ( P1) Ctc: 9 - 10 LPA (P2) Rotational shift 5 days of working and weekdays office 2 way Cab facility would be provided Mainly looking into US banking experience and US Voice Exp for both the process For further details contact HR Ashwini (7406193581) Mail id : ashwini.s@mrtinfotech.com

Hiring for Process Specialist International Customer Support Minimum 2 Years in International Voice Process Location: Gurugram 24/7 Rotational Shifts (US Shifts) Immediate Joiners Only CTC up to 6 LPA + Incentives Contact- HR Aman (8306474104)

Role & responsibilities Any Graduate with 06 months Experience in international process International voice/ Chat Process Rotational shifts Excellent communication requires 5 Days working, both side cab incentive Call/Whatsapp RASHMI 8130669625 Preferred candidate profile Perks and benefits

Process Trainer BPO Total 3 yrs exp out of this 1 yrs as BPO Process Trainer on the paper TNA TNI TTT Refresher NHT PKT Immediate Joiner Call/WhatsApp cv if you have Banking process exp Sri 8851792136 Neha8287267407 Required Candidate profile Graduate Immediate Joiner Call/WhatsApp cv to Sri 8851792136 Neha8287267407

Intl Banking Voice – Manyatha Tech Park | 4–5.5 LPA | 1-way transport | UK/US shifts | AMCAT 60, Versant 65 | 4 rounds: HR, V&N, Versant, Ops | Min 1 yr Intl BPO exp or Freshers with great English | Walk out with your offer! Call Safina-9845658638

HIRING!!!! Allsec Technologies is hiring for International Voice Process, Kindly please come for a Walk-In Interview Timing: 10:30AM to 4PM (20July, 22July, 23July, 24July) Address: 46B, Velachery Main Rd, Nehru Nagar, Velachery, Chennai, Tamil Nadu 600042 Salary: 18k-26k ( Based on your interview) Job Criteria: Handling customer queries and request for the services Understand customer requirement and provide the best customer service experience. Candidate should be fluent in English, Written and verbal. Required only immediate joiners and somebody in Chennai currently. 1-2yrs Experience in International Voice Process Freshers with excellent communication can apply Any graduation with no backlogs Shift & Cab: Shift Timings 5:30PM to 10:30AM (Any 9hours) 5 days schedule with rotational night shift and 2days rotational week offs Work from Office Two-way cab is available (15km radius from office location) Food will be provided based on the shifts Intrested candidates can come for direct walk in to given address HR Tripti 6001395054(No calls, Only whatsapp) Litto 9629739021

HIRING!!!! Allsec Technologies is hiring for International Non-Voice Kindly, Walk-In directly to below address Interview Timing: 12pm to 6pm on 26July 2024 Address: 46C, Velachery Main Rd, Nehru Nagar, Velachery, Chennai, Tamil Nadu 600042 Salary: INR 2.05 LPA - INR 3 LPA Job Criteria: Candidate should have excellent written communication in English and should be able to comprehend properly Candidate should be good at typing. Candidate should be fluent in English Required only immediate joiners. 0-3 yrs Experience in International voice- Non voice Freshers can apply Any graduates Shift & Cab: Shift Timings 5:30PM to 10:30AM (Any 9hours) 5 days schedule with rotational night shift and 2days rotational week offs Work from Office Two-way cab is available (17km radius from office location) Food will be provided based on the shifts Interested candidates can directly walk in to the given address.

HIRING!!!! Alldigi tech is hiring for International Non-Voice Kindly, Walk-In directly to below address Openings :100 Interview Timings: 12Pm to 5pm (Feb 14 to Feb 26) Address: 46C, Velachery Main Rd, Nehru Nagar, Velachery, Chennai, Tamil Nadu 600042 Salary: INR 2.25 LPA - INR 3 LPA To Meet : Litto HR Job Criteria: Candidate should have excellent written communication in English and should be able to comprehend properly Candidate should be good at typing. Candidate should be fluent in English Required only immediate joiners. 0-5 yrs Experience in International voice- Non voice Freshers can apply Any graduates Shift & Cab: Shift Timings 5:30PM to 10:30AM (Any 9:30hours) 5 days schedule with rotational night shift and 2days rotational week offs Work from Office Two-way cab is available (17km radius from office location) Food will be provided based on the shifts Interested candidates can directly walk in to the given address. 9629739021

Must have Min 1+yrs exp as a Team Leader from International Voice Banking Process BPO. Must know KPI's KRA's & Operations Metrics US Shifts Excellent Comms Required Call 8447780697 send CV monu@creativeindians.com

Intl Banking Voice – Manyatha Tech Park | 4–5.5 LPA | 1-way transport | UK/US shifts | AMCAT 60, Versant 65 | 4 rounds: HR, V&N, Versant, Ops | Min 1 yr Intl BPO exp or Freshers with great English | Walk out with your offer! Call Azra @ 9972296132

International Banking only Immediate joiners only 5 days work 2 week off 1 way transport US Rotational shift/Off Min 1 year exp Bangalore location 3 round of interview Call HR Raksha@9900969073 raksha@thejobfactory.co.in

10+ years of experience in a Manager role, in BPM, IT & ITES industry. - Operations/People/Stakeholder Management - "Mortgage/BFSI US International Experience in BPO/BPM Mandatory" Watsapp (Anuj - 8249759636) for further details.

Voice process ! Banking Process ! 36 k in hand !+ 2500 travel allowance ! GGN UG / Grad with 1year International BPO Customer Service Need Excellent communication skills , 5 day working , 2 day rotational off , 24*7 Shifts\ 9560028009 / 9911567769 Required Candidate profile International Voice process ! Banking Process ! 36 k in hand !+ 2500 travel allowance ! GGN Immediate Joiners , excellent communication required 9355226337 / 7303396337