37 Us Accent Jobs - Page 2

Position: Executive V&A Trainer Department: Training Location: Ahmedabad, India Job Summary Conduct V&A training for the new hires, which includes accent neutralization, soft skills and American culture sensitization, and provide floor support. Role and Responsibilities : Train new hires on V&A, grammar, culture and customer service Conduct V&A training per specified training curriculum Facilitate transition of employees from training to move into the work environment Provide floor support through call monitoring, feedback and coaching to improve quality of delivery Actively work with the Service Delivery teams to better the quality of employees performance Conduct refreshers on V&A, custome...

KGIS hires experienced trainers to join our team , preferable experience required in voice and accent to apply. Experience Required: Minimum 1 year Location: Coimbatore & Bangalore No of requirements : 2 Working Days : 5 days - If there is a business requirement should support on 6th day too Shift: Open for rotational shift timing Any 9 hours between 5.30 PM and 4.30 AM Immediate joiners / candidate who has the less notice period preferred Scope of work : Monitor live and recorded calls to assess communication effectiveness Conducting coaching sessions, monitoring interactions and implementing communication improvement strategies to enhance overall customer experience Provide immediate feedb...

Job description PLEASE READ COMPLETELY & THEN CALL OR APPLY Openings for customer service representatives Qualification: 10th / 12th / UG / Graduate Experience: Freshers who are an excellent / good communicator in English can also apply B.Tech / B.E candidates must have an experience in international voice process for one year or above. Salary: 17K to 27K Incentives: Upto twenty five thousand { "monthly - performance based" } Shift: 24/7 { rotational shifts } Week off: Two rotational Cab: One end in odd hours Location: Bangalore Who can apply: " IMMEDIATE JOINERS ONLY " Please share your CV on impleojobs@gmail.com / 8920732836 / 8766338003 Job responsibilities: * Handling inbound calls. * So...

Technical Support Representative (IT Service Desk) Job Summary Technical Support Representative at IT Service Desk acts as a first point of contact for all inbound calls and chats. This role focuses on modernizing customer experience by ensuring prompt response and updates to users. Responsibilities and Duties Serve as the first point of contact for customers seeking technical assistance / support or update over the phone, chat, email channel. Gather query/issue/request detail and capture them into the ticketing system as per IT SD Process. Acts as queue manager to ensure all cases created from all channels gets assigned to shift engineers within SLA time in consultation with on floor lead e...

Description We are seeking a Business Development Executive (BDE) specializing in website sales for the US market. The ideal candidate will have a strong sales background, excellent communication skills, and a deep understanding of web solutions to drive sales and expand our client base. Responsibilities Identify and target potential clients for website sales in the US market. Conduct market research to understand client needs and preferences. Develop and maintain relationships with clients to drive sales growth. Present and demonstrate website solutions to prospective clients. Negotiate contracts and close deals to achieve sales targets. Collaborate with the marketing team to align sales st...

Responsibilities: Make outbound calls to the candidate and motivate them to complete job application. Schedule/reschedule first day of work for the employees and sharing necessary information. Review application form and make sure all the details are filled appropriately. Handle inbound calls and resolve candidates queries. Respond to candidates queries over email/text. Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage Provide excellent experience to the candidates. Maintaining a quality score of 90% and above throughout. Escalate issues and seek advice when faced with complex issues/problems Ensure process controls are in place; Maintain, validate and...

Role & responsibilities Proven work experience in an international contact centre environment (preferably USA) in making/receiving calls. Experience working and delivering under strict timeline. Should have neutral accent Excellent communication skills (verbal and written). An ability to handle sensitive and confidential information. Agile and flexible with work schedule. Experience working and navigation on multiple systems/tools. Logical and analytical thought process. Willing to work in any US shift (EST/CST/MST/PST). Willing to work in rotational shifts and rotations week off as and when required Preferred candidate profile Excellent communication skills (verbal and written). An ability ...

Job Title: Sales and Support Executive Experience Required: Minimum 1 Year Location: Remote Job Type: Full-time Job Overview: We are looking for a dynamic and customer-focused Sales and Support Executive with at least 1 year of experience in sales outreach and client support. The ideal candidate must have a fluent US accent, strong cold calling skills, and the ability to convince prospects to schedule product demos. In addition to verbal communication, strong written skills and proficiency in MS Office tools (Word, PowerPoint, Excel) are essential for success in this role. Key Responsibilities: Perform cold calling to engage potential clients in the US market. Build rapport and effectively c...

Job Title: Sales and Support Executive Experience Required: Minimum 1 Year Location: Remote Job Type: Full-time Job Overview: We are looking for a dynamic and customer-focused Sales and Support Executive with at least 1 year of experience in sales outreach and client support. The ideal candidate must have a fluent US accent, strong cold calling skills, and the ability to convince prospects to schedule product demos. In addition to verbal communication, strong written skills and proficiency in MS Office tools (Word, PowerPoint, Excel) are essential for success in this role. Key Responsibilities: Perform cold calling to engage potential clients in the US market . Build rapport and effectively ...

Role & responsibilities Job Description About us: RRD GO Creative, with more than three decades of expertise in business communications, marketing solutions, and digital productivity solutions, we successfully help reimagine customer experiences for companies. Our three pillars of Global Brand Solutions, Smart Work Solutions, and Technology & Innovation Services transform the way businesses work for customers, building strong brand loyalty. Our 8,000 experts in 42 locations work across various industries to co-create a future-ready business landscape. We adopt a consultative approach to digitizing every aspect of the Customer Journey so you can effectively translate a strategic vision of exp...

Job description Role & responsibilities Handle inbound and outbound calls in a professional and courteous manner. Provide excellent customer service and resolve customer queries efficiently. Follow communication scripts when handling different topics. Identify customers' needs, clarify information, research issues, and provide solutions. Maintain customer records by updating account information. Work collaboratively with team members to achieve customer satisfaction goals. Meet or exceed performance targets set by the company. Preferred candidate profile Bachelors Degree or 12th Std is fine. 1 to 2 years of experience in International voice process is a must. Ability to work in a fast paced ...

Job Description : As a Patient Scheduler, you will be responsible for coordinating patient appointments, managing schedules, and ensuring smooth communication between patients and healthcare providers. This role requires excellent communication skills and a patient-centric approach. Key Responsibilities: Schedule and confirm patient appointments via phone, email, or other communication channels. Coordinate with healthcare providers to ensure optimal scheduling and patient flow. Handle patient inquiries, provide appointment details, and resolve scheduling conflicts. Maintain accurate records of appointments and patient information in compliance with healthcare regulations. Communicate effecti...