upstair technology

As an Ecommerce Specialist at our company located in Surat, your role will involve managing various day-to-day tasks associated with e-commerce operations, sales, customer service, and communication. Your responsibilities will include: - Developing and implementing effective e-commerce growth strategies to identify and capture new customer base and business opportunities. - Optimizing the end-to-end e-commerce journey for our customers, from lead generation to conversion and post-purchase follow-up. - Managing and maintaining e-commerce platforms, including product listings, pricing, and inventory management. - Enhancing customer experience by collaborating closely with other departments, such as marketing, content, and customer service. - Conducting market research and analysis to identify potential prospects, conduct outreach, and build customer relationships to drive sales. - Analyzing data and generating reports to track e-commerce performance, identify trends, and make data-driven recommendations for improvement. - Monitoring customer feedback, reviews, and ratings to identify areas of improvement and implementing strategies for enhancing customer satisfaction and retention. Qualifications required for this role: - Any Graduate,