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13.0 - 17.0 years
0 Lacs
noida, uttar pradesh
On-site
You will be responsible for providing voice and accent training to new hires and current employees who are involved in international processes. Your main tasks will include conducting assessments, offering constructive feedback to enhance language skills, pronunciation, and accent. It will be crucial for you to develop and revise training modules that are customized to meet international customer service standards. Additionally, you will be expected to carry out communication audits regularly and provide on-the-floor support and coaching based on the identified training requirements. In this role, you will collaborate closely with operations, quality, and Learning & Development (L&D) teams t...
Posted 2 months ago
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