36 Upselling Techniques Jobs - Page 2

Organization- Hyatt Hyderabad Summary To provide courteous, professional, efficient and flexible service consistent with the hotels policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub departments of the Rooms division, or any other departments as assigned and as necessary. To ensure that the guests are offered the highest level of personalized service at all times and to report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests. Awareness of hotel activities and a proper handover of the pending points for next shifts follow up and action is crucial. To be a...

The Postcard Hotel is a collection of intimate luxury hotels situated in unique destinations across India and the world. We are dedicated to providing highly personalized, immersive experiences that are deeply rooted in local culture, nature, and holistic well-being. At The Postcard Gir Wildlife Sanctuary, we invite guests to experience a serene getaway surrounded by abundant wildlife and exceptional service. As the Assistant Manager of F&B Service, your primary responsibility is to oversee the daily operations of the Food & Beverage outlets. Your role involves ensuring exceptional guest service, maximizing revenue, and fostering the growth of a high-performing team. To excel in this positio...

As an International Customer Service Representative (Night Shift) at our fast-paced global Business Process Outsourcing (BPO) company, you will be responsible for providing multilingual voice and digital support services for Fortune 500 technology, e-commerce, and fintech clients. Operating from our India-based contact centre, you will deliver round-the-clock customer experience solutions aligned with North American and European time zones. Your role will involve handling inbound and outbound voice calls, emails, and live chats from US/UK customers, with a focus on achieving first-contact resolution. You will troubleshoot product or service queries, accurately log cases in CRM systems, and e...

As an International Customer Service Representative (Night Shift) in our fast-paced global Business Process Outsourcing (BPO) industry, you will be responsible for providing multilingual voice and digital support services to Fortune 500 technology, e-commerce, and fintech clients. Operating from our India-based contact centre, you will deliver round-the-clock customer experience solutions tailored to North American and European time zones. Your main responsibilities will include handling inbound and outbound voice calls, emails, and live chats from US/UK customers to achieve first-contact resolution. You will troubleshoot product or service queries, accurately log cases in CRM systems, and e...

Summary To provide courteous, professional, efficient and flexible service consistent with the hotel's policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub departments of the Rooms division, or any other departments as assigned and as necessary. To ensure that the guests are offered the highest level of personalized service at all times and to report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests. Awareness of hotel activities and a proper handover of the pending points for next shift's follow up and action is crucial. To be aware of all hotel services, ...

Guest Interaction and Service Management: Contact appropriate departments (e.g., Sales, Accounting) to resolve guest requests, calls, or issues. Use effective sales techniques, including up-selling, to maximize revenue while ensuring guest loyalty to Marriott. Determine and offer complimentary services or gifts (e.g., rewards points, show tickets) to guests as a gesture of appreciation. Promote awareness of the Marriott brand image internally and externally. Process requests for Marriott Rewards points redemption. Handle all reservation requests, changes, and cancellations via phone, fax, or mail. Enter Marriott Rewards details accurately into the reservation system when processing guest boo...

Maximizing Revenue and Managing Profitability: Solicits and books local catering business, contributing to group business development. Assists in creating and distributing catering sales revenue and operation budgets. Participates in revenue forecasting for catering and group rooms. Tracks booking goals on a weekly basis and compiles incentive reports for catering leadership. Ensures booking guidelines are followed and helps maximize space and revenue for events. Supports management in developing and implementing a sales and marketing plan focused on revenue, customers, and market strategies. Managing Sales Activities: Assists in selling, implementing, and following through on catering promo...

Roles and Responsibilities: Responsible for achieving assigned showroom sales targets Manage stock and inventory efficiently Handle high-value customers with professionalism and confidence Ensure customer satisfaction during and after the sales process Build long-term customer relationships and maintain client database Coordinate with the showroom team for smooth operations Eligibility: 3 to 5 years of experience in jewelry retail sales.

Description We are seeking an experienced Restaurant Waiter to join our team. The ideal candidate will have a passion for providing excellent customer service and a strong understanding of the restaurant industry. Responsibilities Greet and seat customers in a friendly manner. Take customer orders accurately and efficiently. Serve food and beverages in a timely manner. Ensure customer satisfaction by checking in regularly. Handle cash and process payments accurately. Maintain cleanliness and organization of the dining area. Assist with setting up and cleaning tables before and after service. Skills and Qualifications 2-5 years of experience in a similar role in a restaurant or hospitality en...

Call Centre Representative Job Summary: The Call Centre Representative handles inbound and outbound calls, providing information and resolving customer issues. This role requires strong communication skills and the ability to work in a fast-paced environment. Key Responsibilities: Manage large amounts of inbound and outbound calls in a timely manner. Follow communication scripts when handling different topics. Identify customers needs, clarify information, research every issue, and provide solutions and/or alternatives. Seize opportunities to upsell products when they arise. Build sustainable relationships and engage customers by taking the extra mile. Keep records of all conversations in ou...

Handle reservations via phone, email, OTA. Maintain accurate booking records in PMS. Coordinate with teams for room allocation. Monitor arrivals/departures, avoid overbooking, upsell rooms, and ensure guest satisfaction.