587 Upsell Jobs - Page 7

Job Opening: Retention & Upselling Advisors Company: Capita Domain: UK Telecom Location: Pune Magarpatta, SWZB-1, SEZ Building (Behind Tower No. 8) Eligibility Criteria: Undergraduate/Graduate Minimum 6 months of experience in Retention & Upselling International voice experience (Telecom domain only) Shift Details: UK Rotational Shifts 2 Rotational Offs Comfortable with Night Shifts Key Responsibilities: Handle customer inquiries via phone Resolve concerns and retain existing customers Upsell telecom products/services Maintain professionalism and empathy in all interactions Skills Required: Excellent communication skills Strong customer handling and persuasion skills Immediate joiners preferred Contact: rahil.shaikh3@capita.com

Greetings from Capita We are hiring advisors for retention and upselling. Criteria: Undergraduate/Graduate with minimum 6 months of Retention & Upselling experience. Shifts: UK rotational with 2 rotational offs (comfortable with night shifts) International voice experience only Handle customer inquiries via phone calls to resolve their concerns and retain the existing customer. Provide accurate information on products/services offered by the company to meet customers' needs. Maintain a high level of professionalism while handling difficult situations with empathy and patience. Need immediate joiners!! Contact: rahil.shaikh3@capita.com Job location- Pune Magarpatta SWZB-1, SEZ bldg, Behind tower no 8, Magarpatta, Pune.

Revenue Achievement • Pipeline Management • Customer Acquisition • Channel Sales Performance • Sales Process Management • Cross-Selling & Up-Selling

Role & responsibilities Contacting prospective customers via call to introduce our insurance products and services. Engaging leads in meaningful conversations to understand their insurance needs and preferences. Educating customers on the features, benefits, and coverage options of our insurance policies. Effectively overcoming objections and addressing concerns to close sales. • Following up with leads who have expressed interest but have not yet made a purchase. Meeting or exceeding weekly and monthly sales targets. Providing exceptional customer service to build and maintain positive relationships with clients. Building relationship with channel partner. About the channel Welcome to our revolutionary virtual bancassurance channel, where the future of insurance meets cutting-edge technology! Imagine a platform where traditional banking and insurance services seamlessly merge into a dynamic, user-friendly virtual space. Join us on the forefront of innovation and experience the future of bancassurance today! Essential conditions Age: 21 38 years Education: Graduation in any stream Minimum Sales Experience: 4 to 6 years Pref with BFSI/Contact Centre selling financial products. Excellent English Communication Skilll Mobile: +91-7828948411 Email id: kritikav@hdfclife.com

Onclient Solutions P Ltd is looking for Customer Service Associate to join our dynamic team and embark on a rewarding career journeyRespond to customer inquiries via phone, email, or live chat in a timely and professional manner.Resolve customer complaints and issues, and escalate to higher-level management as necessary.Record customer interactions and transactions in a customer service database.Maintain a thorough knowledge of the company's products, services, and processes.Provide customers with information about product features, pricing, and availability.Cross-sell and upsell products and services to meet customer needs and increase sales.Process customer orders, returns, and exchanges in a timely and efficient manner.Follow up with customers to ensure their needs have been met and to resolve any outstanding issues.

Position : Customer Success Manager US B2B SaaS Location: Bangalore (HSR Layout) Time Zone - Night Shift (Hybrid Model) Experience: 5+ years in US Process Salary : Negotiable Job Description : What You'll Do Be the face of the company post-sale leading customer relationships and ensuring ongoing value delivery. Identify and pursue upsell/cross-sell opportunities, partnering with Sales to close. Lead customer onboarding and implementation, ensuring smooth handoffs and successful adoption. Conduct weekly/biweekly syncs and Quarterly Business Reviews (QBRs) to track progress, align on goals, and maintain executive buy-in. Ensure timely resolution of customer queries with in-depth product knowledge and a problem-solving mindset. Drive advocacy through referrals, testimonials, case studies, and co-marketing initiatives. Orchestrate executive dinners, micro-events with Sales to deepen engagement and foster trust. Collaborate closely with Product, Operations, and Sales to deliver a seamless and high-impact customer experience. Continuously gather product feedback and market insights to help shape our roadmap. What We're Looking For Minimum 5 years of experience in a Customer Success or Account Management role in B2B SaaS targeting the US market. Proven track record managing mid to high ACV accounts ($60K$200K) with strong stakeholder engagement. Strong background in engineering services sales, SaaS, or AI-driven business solutions. A mindset defined by customer obsession, speed, and ownership you go the extra mile. Excellent communication, relationship-building, and organizational skills. Bonus: Experience working with AI-powered products or in fast-paced startup environments. Interested candidates kindly share your CV and below details to usha.sundar@adecco.com 1) Present CTC (Fixed + VP) - 2) Expected CTC - 3) No. of years experience - 4) Notice Period - 5) Offer-in hand - 6) Reason of Change - 7) Present Location -

Greetings from Capita We are hiring for Executive Customer Support. Criteria: Undergraduate/Graduate with minimum 6 months of Retention & Upselling experience. Shifts: UK rotational with 2 rotational offs (comfortable with night shifts) Handle customer inquiries via phone calls to resolve their concerns and provide excellent customer service. Provide accurate information on products/services offered by the company to meet customers' needs. Maintain a high level of professionalism while handling difficult situations with empathy and patience. Contact: shruti.sakharkar@capita.com - 9833078560 Job location - CAPITA - B-1. SEZ bldg, Behind Tower no. 8, Magarpatta, Pune, India

Role: Phone Banking Officer / CCE Process: Inbound Voice Location: Thane/Noida Key Responsibilities: Handle inbound customer calls (accounts, cards, loans, net banking,) Provide first-call resolution & excellent service May involve cross-selling Required Candidate profile Graduate Freshers welcome | BPO/Banking exp. a plus Good spoken English Basic computer skills Customer-first attitude, patience, problem-solving Age limit-30 yrs Call 9022157571 Khyati www.hyfly.in

Virtual Walk-in for Key Account Manager Role Walk-in Date : 10th July 2025 Walk-in Time - 11:00AM - 12:00PM G-Meet Link : https://meet.google.com/dwz-pfwq-xda P osition Key Account Manager We are looking for a dynamic and proactive Career Assist Manager to join our IIMJobs team under the L&G (Learn & Growth) vertical. The ideal candidate will have strong EdTech experience, excellent communication skills, and a consultative sales mindset. This individual will play a critical role in retaining existing partners (like Emeritus, Simplilearn, etc.) and acquiring new clients by showcasing the value of our platform. Key Responsibilities Client Retention & Relationship Management Maintain strong relationships with existing EdTech clients such as Emeritus, Simplilearn, and others . Regular check-ins to ensure deliverables are on track and value is being delivered. Upsell new services and solutions to existing partners where relevant. New Client Acquisition Work on qualified leads and actively reach out to potential partners. Schedule and conduct virtual and in-person meetings to present our platforms offerings and business value. Develop customized solutions for client needs and drive end-to-end sales conversion . Operational & Coordination Tasks Manage and maintain onboarding trackers, performance sheets, and client documentation . Send regular updates and reports to clients, maintain follow-up cycles, and ensure no communication gaps. Coordinate internally with different teams (tech, product, marketing) to ensure timely execution of client requirements. Desired Skills & Experience 4–5 years of EdTech experience , preferably in B2B/partner management roles. Proven ability to retain and grow client accounts while managing end-to-end onboarding and execution. Excellent written and verbal communication skills. Strong organizational abilities – able to manage multiple stakeholders and tasks simultaneously. Comfortable with tools like Google Sheets, Excel, CRMs, and client communication platforms. Self-driven, enthusiastic, and target-oriented.

Hiring For: Customer Service, Inbound Sales, Outbound Sales, Tech Support and few more. Salary up to 38k In Hand + Incentives Both side cabs 24/7 Shifts. If interested call Shreya 8595050095 Nikhil 9818312193, 8882563423 Required Candidate profile Candidate must have excellent communication skills. Candidate must have at least 3 months of Bpo Experience to apply.

Role & Responsibilities Performing outbound/inbound calling to new and existing wireline/wireless residential customers offering telecommunications products and services. Building customer relationships by uncovering their stories, getting to know their needs and recommending product selections they feel good about. Solution based selling approach overcoming customer objections by listening, understanding, probing, and recommending. Simultaneously navigating through multiple systems and tools while interacting with customers. Processing customers orders and ensuring its accuracy and completion. Participating in continuous training sessions and sharing best practices. Preferred Candidate Profile Qualification : UG, Graduate, Post Graduates can apply Mandatory International BPO experience required Minimum 1 year of experience is required in Inbound Sales/Outbound Sales/B2B or B2C Sales/Debt Collection Excellent communication in English. Should be comfortable in night shifts and rotational week offs. Perks and Benefits Salary Range: 4.51 LPA - 4.75 LPA + Variables based on performance Medicare Facility (free online consultation with Doc) Working Model: 24*7 (work from Office) Location: Gurgaon/Noida Free pick up and drop facility will be provided within 35 Kms range. Medical Insurance Life Insurance

We are looking for a highly skilled and experienced Customer Service Officer to join our team at Equitas Small Finance Bank. The ideal candidate will have 2-4 years of experience in the BFSI industry, preferably with a background in Mutual Funds. Roles and Responsibility Provide exceptional customer service and support to clients regarding their mutual fund investments. Respond to customer inquiries and resolve issues professionally and promptly. Develop and maintain strong relationships with customers to ensure long-term satisfaction. Stay updated on market trends and regulatory changes affecting mutual funds. Collaborate with internal teams to enhance customer experience and product offerings. Identify opportunities to upsell and cross-sell products and services to existing customers. Job Requirements Strong knowledge of mutual funds, including investment strategies and risk management. Excellent communication and interpersonal skills to build rapport with customers. Ability to work in a fast-paced environment and meet performance targets. Proficiency in using technology and software applications to manage customer interactions. Strong problem-solving skills to analyze issues and provide effective solutions. Experience working in a customer-facing role within the BFSI industry is preferred.

We are looking for a highly motivated and experienced Business Development Officer to join our team at Equitas Small Finance Bank. The ideal candidate will have 2 years of experience in the BFSI industry. Roles and Responsibility Develop and implement effective business strategies to achieve sales targets. Build and maintain strong relationships with clients and stakeholders. Identify new business opportunities and expand existing customer relationships. Collaborate with cross-functional teams to drive business growth. Analyze market trends and competitor activity to stay ahead in the market. Provide excellent customer service and support to ensure high levels of customer satisfaction. Job Requirements Proven track record of achieving sales targets and driving business growth. Strong understanding of the BFSI industry and its regulations. Excellent communication, interpersonal, and negotiation skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills with attention to detail. Experience working with financial products and services is an added advantage.

We are looking for a highly skilled and experienced Customer Service Officer to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-4 years of experience in the BFSI industry, with excellent communication skills and a strong passion for delivering exceptional customer service. Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide accurate information about products and services to customers. Build strong relationships with customers to increase loyalty and retention. Collaborate with internal teams to resolve complex customer complaints. Maintain high product knowledge to effectively communicate with customers. Identify opportunities to upsell and cross-sell products to existing customers. Job Requirements Strong understanding of customer service principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Proficient in using technology and software applications. Strong problem-solving and analytical skills. Ability to work collaboratively as part of a team.

We are looking for a highly skilled and experienced Customer Service Officer to join our team at Equitas Small Finance Bank. The ideal candidate will have 2-3 years of experience in the BFSI industry, with a strong background in customer service. Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various channels. Respond to customer complaints and concerns promptly. Collaborate with internal teams to improve overall customer satisfaction. Develop and maintain knowledge of products and services. Identify opportunities to upsell and cross-sell products to customers. Job Requirements Strong communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Excellent problem-solving and analytical skills. Proficient in using technology and software applications. Ability to build rapport with customers and colleagues. Strong attention to detail and organizational skills.

Job Description We re specifically looking for a customer success manager who will roll up their sleeves and be a part of our team from inside the trenches. You will help craft the companys customer success strategies, building strong relationships with customers and collaborating with cross-functional leaders internally to deliver consistently excellent customer experiences. Our ideal candidate is passionate about using analytical skills to identify problems, find solutions, and improve relationships. To succeed in this role, you should have in SaaS or software product company in a customer-facing role and a strong empathy for customers, and a passion for growth. Be the Single point of contact for your customers post-sales. Training and onboarding customers. Build a relationship with your key accounts and the stakeholders, and ensure customers have the optimal experience with SurveySparrow.. Work closely with sales teams and sales leaders to assist in winning business and ensuring that clients are successful. Conduct quarterly business reviews with your customers. Initiate regular meetings with your customers. Showcase newly released features and maximize the usage of relevant features. Share the product roadmap with the customer when needed and help the product team with early feedback. Collect customer requirements/feedback and bring that back to the product and engineering team. Monitor user/account health score Identify upsell opportunities and ensure renewals. Control churn. Skills Required: 3-5 years of experience in SaaS or software product company in a customer-facing role. Active listening skills and Effective communication. Excellent verbal and written communication skills. Strong empathy for customers and passion for growth. Result-oriented and has great attention to detail. Shift Timings - US Market 6:30 PM - 3:30 AM Job Location - Chennai (Work from Office)

Hiring for/ Customer service / collections / sales (Only Voice) Location : Gurgaon/Noida Graduate Freshers Are Also Eligible For this Undergraduate with minimum 12 months of experience Requirements - Candidates should have Excellent communication skills 12 Months of experience in International Voice 5 Days Working 2 Rotational offs Both sides cab Salary upto 9 LPA Note : Back end, Blended, & operations experience will not be counted WE ARE ONLY HIRING FOR VOICE PROCESS DO NOT CONTACT FOR NON-VOICE AND BACKEND PROFILES More details pls send me updated cv or call me HR Mannu 9999638333

Opening with one of the leading automation solution provider in Mumbai. Job Title: Business Account Manager Job Location Malad, Mumbai Position Overview We are seeking a proactive and results-oriented Business Account Manager to manage our existing BFSI customers. The primary responsibilities include handling renewals, cross-selling, and up-selling our products and services across DigiVision, DigiDrive, and SecureNexus verticals. The ideal candidate will have a strong background in Account Management within the BFSI sector and a proven track record of maintaining and growing customer relationships. Key Responsibilities: Manage and nurture relationships with existing BFSI clients to ensure customer satisfaction and loyalty. Handle renewals of our products and services to existing clients. Achieve or exceed quarterly and annual cross-sales and up-sales targets. Develop and implement strategies to achieve sales targets and increase revenue from existing accounts. Identify opportunities for upselling and cross selling our solutions to meet client needs and enhance their experience. Work closely with the sales and technical teams to deliver customized solutions and ensure client success. Conduct regular meetings, reviews, and presentations with clients to maintain strong relationships and address any issues or concerns. Also provide insights and feedback from clients to help improve products and services Conduct independent product demonstrations, presentations, and consultations. Collaborate with internal teams to ensure the successful delivery of solutions and services. Monitor and report on account performance and key metrics to management. Stay updated on industry trends and competitive landscape to identify opportunities for growth. Lead proof of concepts to showcase the capabilities of our solutions to clients. Participate in industry events, conferences, and trade shows to promote our solutions and generate leads. Manage the entire sales process from lead generation to closing deals, including techno-commercial proposal preparation, negotiation, and contract management. Provide regular sales forecasts and reports to management, highlighting key metrics, pipeline status, and opportunities for improvement. Technical Skills & Competencies: In-depth knowledge of AI, computer vision, and cybersecurity frameworks and standards. Proficiency in using CRM software and sales tools (e.g., Salesforce, HubSpot, Zoho). Proficiency in using Microsoft Office tools – MS Excel, PowerPoint, Word.

•Hiring for Motor insurance premium sales executives hiring •Staying updated with the latest ways to retain customers •Convert the potential leads into the sales •Sales health insurance through ACKO online portal. Contact no.-Ms.Rabeya - 62918 16768 Required Candidate profile • Must have Excellent communication skills in English. • Experience in B2C in Health insurance Sales. • Minimum 2-year sales experience required. • Under grad or Graduation both can apply. • Age -30. Perks and benefits 24k ctc and to 27k ctc monthly

Role Description: Customer Renewals is an integral piece of Meltwater, this role is focused to not only help retain our customers, but to ensure they are set up for success with the platform. As a Renewals Manager, you will be responsible for promoting adoption and customer retention for a specific book of accounts. The primary objective is to drive on-time renewal revenue, for extended periods of time. To accomplish this, you will partner with your extended account teams to ensure maximum value is being provided to customers. You will interact and build relationships with customers to ensure they are aware and leveraging the resources Meltwater has to offer, whether it is training, support services, new release information, events, all to ensure the customer is successful using the Meltwater software. Some of the things you'll be doing include Renewal Revenue Quota: Core Job Responsibilities: Sales & Operational: Directly responsible for renewal contract opportunities, revenue, and renewal rates for assigned territory. Conduct sales activities like making a high volume of calls and emails each week, planning ahead, forecasting etc to drive renewals to closure Manage and be responsible for gross churn, net retention, and revenue for assigned territories Stay up to date with Meltwater product training and market benchmarks Identify opportunities to retain as well as opportunities for extended terms & additional growth. Be an expert in Meltwater products, as customers will need help with training, deployment and adoption to ensure customer success, which drives their renewals. Manage the different facets of subscription and support renewals Prepare the renewal letters, quotations, invoices, and notifications Contact clients directly to negotiate terms and conditions and render renewal contracts Position services and escalate pain points to the Sales and Customer Success team Forecast trends and suggestions on how those trends can enhance retention rates Bridge between Sales, Finance and Customer Success Refine renewal strategies that proactively engage a client in chopping the churn rates Augment the upsell and cross-sell opportunities Work with the product team to receive feedback on the growing requirements of a customer Who you are (For Job Ad): You have at least 1-3 years of account management and/or renewal experience Salesforce.com or a similar CRM system exposure is added advantage Strong Written & Verbal communication skills Willing to go the extra mile with a strong work ethic; Self-directed & resource Operationally Excellent Ability to manage a highly transactional work environment Ability to excel at time management and prioritization Strong interpersonal skills and strive to maintain strong relationships with customers & colleagues Best in class customer service and communication skills over the phone & in email Experience with renewal process and/or background in software preferred. Requirements for the job: Work Experience 2-9 years of experience in sales or account management Relevant industry experience in media monitoring/SaaS/PR/Marketing Education Graduate in any field Competencies Required: Technical Generic Sales Excellence Business Foresight Client Centricity Business Need Analysis Project Management Business Negotiation Cross-functional collaboration Interpersonal skills Innovative Mindset Leadership Problem Solving Communication

Develop and maintain relationships with key clients Collaborate with sales teams to achieve account targets and goals Conduct research on client needs and market trends Prepare and maintain detailed account management documentation Call 7397778265

Sales : To achieve monthly admission enrolments sales target of BrowMaster Permanent makeup Training courses to below segments B2C : Trainee Aspirants from Beauty Industry (Salon owners/Beauticians/Makeup artists), Tattoo artists, Cosmetologists, Dermatologists, Dentists, Graduates/Professional seeking career change/Housewives) B2B : Pan India Beauty Training Institutes Actively generate leads and sell the training programs through various platforms for beauty business/corporate clients and individual career student clients. Drive the conversion of all leads from all lead source platforms-including social media, WhatsApp, calls, e-mails. Develop and execute strategies to drive business. To conduct and manage end to end logistics of the training. To achieve monthly sales target by selling Permanent make up (PMU) services directly to retail clients in selected Indian cities Dubai,UAEeg, Microblading, Lip blushing, Ombre Powder brows, Scalp Micropigmentation, Permanent Eyeliner etc Through consultative sales techniques, cross sell and upsell PMU services by forming rapport with the clients Marketing : To represent in Beauty /fashion/Dermatology/Tattoo Industry events To conduct seminars, pan India targeting the right audience. Soft skills required : Multitasker negotiation skills Self-Motivated with go getter attitude Excellent English verbal/written Communication skills Strategic and Analytical thinker with good business acumen Strong sales achievement record Achieving sales using the consultative sale techniques and a committed and flexible approach to work Should have excellent customer management handling skills Qualifications : Bachelors degree or equivalent experience in Business At least 5+ years of sales experience Well versed with Social Media Marketing MS Office Timings : You will be having 6 days working and 1 weekly off on rotation basis or fixed as convenient to you Salary Supplemental pay types : Fixed salary : Upto 15 lacs Commission pay upto 2% on Total Sales over and above the fixed salary Retention bonus of 1.2 lacs payable after 2 years of successful employment Education : Bachelors (Preferred) Experience : Sales / Business development: Min. 5 years (Required) Language : English (Required)

- Do selling of Demat accounts, Brokrage Plans with the help of Leads given by Company - It is Digital/ Virtual sales Job - Maintain good relation with Customers - Interested candidates can also their CVs at popularplacement@gmail.com Required Candidate profile - Ready to work under pressure. - 6 experience in selling Equity Products is required - Should have good communication skill candidates can also their CVs at popularplacement1@gmail.com

Build & scale an advisor team in your area Deliver structured training & monthly coaching session Set sales target & drive performance through data tracking Join agents in field to close sales & resolve issues Monitor market trend & adjust strategies Required Candidate profile Minimum 2 Year Sales Experience Must be Graduate Should be Local Ready to do Hardcore Sales Candidate Should be ready for field work Senior HR {Hasmukh-9316023316} M-hasmukh.sresthinfo@gmail.com Perks and benefits On Roll Job + High CTC Incentives + Allowances

Visit customer & prospect daily to sell company products Generate lead through field visit & local markets Explain product features & benefits clearly to customer Negotiate and close sales deals to meet target Maintain good relationship with customer Required Candidate profile Minimum 2 Year Sales Experience Must be Graduate Should be Local Ready to do Hardcore Sales Candidate Should be ready for field work Senior HR {Hasmukh-9316023316} M-hasmukh.sresthinfo@gmail.com Perks and benefits On Roll Job + High CTC Incentives + Allowances