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3.0 - 5.0 years

9 - 12 Lacs

Surat

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Were looking for a highly skilled and motivated Business Manager to join our dynamic team. The ideal candidate will be responsible for overseeing daily operations, driving business growth, and ensuring efficiency and effectiveness across various departments. This role requires a strategic thinker with strong leadership abilities and a proven track record in business management. Lead and manage a team of 2030 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term engagement. Hire, train, and retain team members by formulating development plans and addressing their training needs. Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty. Support the field sales team in meeting revenue and retention targets through structured follow-ups and timely deal closures. Conduct 23 in-person client meetings daily to strengthen relationships and drive business outcomes. Experience and Education- MBA graduate with strong academics 4+ yrs. of experience in Sales / Servicing / Retention Preference for candidates with team handling experience of 10+ team members in last 2yr

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1.0 - 3.0 years

2 - 5 Lacs

Noida

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Role & responsibilities: Title: Associate Senior Executive / Senior Executive Required Educational Qualification: Any Graduate or Postgraduate Desired Experience: 1-3 years Job Objective: As a Relationship Manager, you will be responsible for managing the paid subscriptions of our Owner Clients, who are mostly HNIs. The role involves filtering and finding genuine interested buyers and tenants from the pool of organic and inorganic leads. Job Description: Act as a single point of contact for the paying customers and handle their entire life cycle from welcome call to renewal stage Manage the coordination between the paying client and interested buyers/tenants by arranging conference calls and site visits, if they agree to meet after the call Work closely with internal teams like activation support, graphic design, and back-end operations to ensure smooth customer experience Pre-empt customer issues and proactively resolve them to ensure a seamless buying cycle for the customer Own all escalations and quickly acknowledge, resolve and keep the customer in the buying cycle Required Skills: Minimum of 1 year of experience in a similar role Strong communication and interpersonal skills to manage relationships with high-net-worth individuals Excellent organizational and time management skills Ability to work collaboratively with internal teams and external stakeholders Good analytical and problem-solving skills to pre-empt and resolve customer issues Experience in the real estate industry is preferred but not mandatory. If you are passionate about building relationships, managing customer expectations, and delivering a superior customer experience, we invite you to apply for this exciting opportunity to be a part of the 99acres team. Preferred candidate profile:

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1.0 - 6.0 years

1 - 6 Lacs

Lucknow

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JOB DESCRIPTION: TEAM LEADER SELECT SERVICE Overview - The Customer Support and Service team always represents the voice of the customers. They are responsible for understanding customer requirements, meeting service metrics guidelines, and retaining them. They are saviors to all our members, who reach out to them through call, chat or email. Role: As a Team Leader, you will be responsible for managing the team who does post-sales experience and membership renewal of our personalized customers. To be a successful Team Leader, you should be proactive, patient, and able to work in a high-pressure environment. Ultimately, a top performing Team Leader is the one who is a product expert and demonstrates exceptional communication, problem solving and customer service skills. What you will do in this role Manage post-sales experience and service of premium members of Shaadi SELECT. Mentor and develop the team. Effectively manage shift operations. Strong Knowledge and Experience on Operational Metrics. (CSAT, AHT, Shrinkage, Quality scores, maintaining SLA, Attrition management). Handling Escalation calls of Customers. Track Customer Satisfaction & ensure closure of complaints. Strong Rapport building skills with Team & stakeholders, manage attrition in the team. Evolve more effective work process for improving customer interactions. Constantly monitor & review performance metrics for achievement of objective. To effectively manage Contact Centre operations for constant performance achievements. Identify relevant training needs of agents & ensure effective implementation. Interface with IT/HR/ Training/Quality in order to improve the teams Performance. What you should have 3 years of experience developing the above skills. Experience must include tele-marketing job. Should be familiar with effective objection handling. Extremely detail oriented and ability to organize. Bachelor's Degree. Brownie Points Preferably from Matrimonial background.

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2.0 - 6.0 years

2 - 4 Lacs

Kolkata

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BUSINESS DEVELOPMENT MANAGER EMERGING CORPORATES Job Description Acquiring of Current Account Customers in the identified segment and reference generation from the specified catchment area Ensure acquisition of high - quality of current account Proactive registration and activation of acquired customers to direct banking channels. Meet and exceed the defined targets of new customer acquisitions month on month by analyzing transaction banking needs of the customers. Assist and support the Area Sales Manager in the catchment mapping and scoping exercise. Provide regular feedback to Area Sales Manager on opportunities and customer needs Ensure quality sourcing in line with the Bank policy Preferred candidate profile 2-7 years of experience in BFSI. Candidates from other industries having flair for open market sales are welcome. Salary as per industrial norms.

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2.0 - 5.0 years

4 - 8 Lacs

Bengaluru

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Customer Success & Retention Specialist Designation - Commensurate to one's experience Job Location: Bangalore Palace Road Education Any Graduate (MBA preferred as an added advantage) About the Team Manupatra, serving customers in more than 20 countries, is a leading provider of information-based analytics and decision tools for professional and business users. A long-time innovator in deploying advanced technologies in the legal domain, Manupatra aims to enhance productivity, efficiency, and the overall practice of law. Our solutions empower professionals to make informed decisions and deliver impactful outcomes. About the Role As a Customer Success & Retention Specialist, you'll play a vital role in ensuring customers stay engaged and continue their journey with Manupatra. Your primary responsibility will be to manage the entire renewal lifecycle, maintain proactive communication with clients, resolve billing or service issues, and identify opportunities to deepen customer relationships. You will act as a key link between customer satisfaction and revenue continuity. Key Responsibilities Renewal Management & Tracking Maintain a comprehensive system to monitor upcoming renewals. Plan and prioritize outreach based on renewal cycles and account value. Customer Communication & Engagement Reach out to clients nearing renewal to discuss their evolving needs. Facilitate smooth renewals through timely calls, emails, and follow-ups. Regularly update CRM with call remarks, especially for contacts not yet reached. Escalation & Follow-through Escalate complex or unresponsive cases to assigned Relationship Managers (RMs). Coordinate internally to remove any hurdles delaying renewals. Revenue Collection Support Follow up on pending invoices and assist in resolving billing-related concerns. Collaborate with finance teams to ensure timely collections. Sales Support Spot upsell or cross-sell opportunities during conversations. Route qualified leads to the appropriate internal teams. Training & Onboarding Conduct onboarding sessions for new users. Organize courtesy calls and engage customers through the renewal phase. Quarterly Account Reviews Analyze usage data to identify underutilization or concerns. Act on feedback and ensure customer satisfaction is continuously improved. Ideal Candidate Profile Excellent verbal and written communication skills. Strong attention to detail and follow-through. Customer-focused mindset with problem-solving ability. Prior experience in renewals, customer success, or inside sales is a plus. Comfortable using CRM tools, Excel, and digital communication platforms.

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2.0 - 3.0 years

4 - 5 Lacs

Noida

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Earthcon Constructions Pvt Ltd is looking for CRM Executive to join our dynamic team and embark on a rewarding career journey. Developing and implementing CRM strategies to increase customer engagement and loyalty Managing and maintaining the company's CRM system, including data entry, data cleansing, and data segmentation Analyzing customer data and behavior to identify trends, insights, and opportunities for improvement Creating and executing targeted marketing campaigns and communications to increase customer retention and upsell opportunities Collaborating with other departments, such as sales and marketing, to ensure the CRM system is aligned with business goals and objectives Ensuring the accuracy and completeness of customer data in the CRM system Providing training and support to staff members on the use of the CRM system Conducting customer surveys and gathering feedback to improve customer satisfaction and experience Monitoring and analyzing customer interactions across various channels, such as email, social media, and chatbots

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12.0 - 15.0 years

60 - 70 Lacs

Noida

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About RateGain RateGain Travel Technologies Limited is a global provider of AI-powered SaaS solutions for travel and hospitality that works with 3,200+ customers and 700+ partners in 100+ countries helping them accelerate revenue generation through acquisition, retention, and wallet share expansion. RateGain today is one of the worlds largest processors of electronic transactions, price points, and travel intent data helping revenue management, distribution and marketing teams across hotels, airlines, meta-search companies, package providers, car rentals, travel management companies, cruises and ferries drive better outcomes for their business. Founded in 2004 and headquartered in India, today RateGain works with 26 of the Top 30 Hotel Chains, 25 of the Top 30 Online Travel Agents, 4 of the Top 5 Airlines, and all the top car rentals, including 16 Global Fortune 500 companies in unlocking new revenue every day. AirGain (Product Overview) AirGain, is a next-generation airfare pricing intelligence platform designed to help airlines, OTAs, and travel sellers stay competitive in real time. Leveraging AI, automation, and global data coverage, AirGain delivers deep insights into market movements, competitor pricing, and route-level fare fluctuations, empowering revenue management and pricing teams to make faster, smarter, and more profitable decisions Exploring the role We are looking for a Senior Director Customer Success for the Travel DaaS (Airline Business). The ideal candidate will be a strategic partner to global enterprise clients, while also leading and scaling a high-performing customer success team. This is a unique opportunity to blend hands-on account ownership with team leadership, all while helping enterprise clients achieve transformative outcomes. Good understanding of airline industry will be preferred. Familiarity with RateGain portfolio of airline products will be a plus. You will get to work with clients across the globe. How your day will look like/Job responsibility Enterprise Account Ownership Act as the executive sponsor for a portfolio of strategic enterprise AirGain clients. Drive customer value by deeply understanding client goals, aligning product capabilities, and ensuring measurable outcomes. Lead strategic business reviews, performance check-ins, and renewal/expansion conversations. Team Leadership Build, manage, and mentor a team of Customer Success individuals Set goals, establish success metrics, and foster a culture of customer-centricity, ownership, and collaboration. Work cross-functionally with Product, Sales, Marketing, and Support to ensure end-to-end client satisfaction and product adoption. Growth & Retention Drive retention, GRR, NRR, upsell, and expansion revenue opportunities within the AirGain portfolio. Develop strategies to improve onboarding, usage, and customer lifetime value. Proactively identify churn risks and implement recovery strategies. Customer Advocacy & Insights Champion the voice of the customer internally to influence product roadmap and go-to-market strategies. Create customer success playbooks, health scorecards, and success plans to track progress and outcomes. Serve as a thought leader at industry events, webinars, and with internal stakeholders. Education & Work Experience 12+ years of total professional experience in Customer Success, Account Management, or Enterprise Client Services, preferably in the B2B SaaS or travel technology space Graduation / Post Graduation in related fields with excellent communications skills. MBA is plus Working with or supporting airline clients in the areas of pricing, competitive intelligence, or distribution is preferred Knowledge Deep understanding of airline and travel industry dynamics, including fare pricing, revenue management, distribution channels, and competitive intelligence. Knowledge of SaaS-based customer success strategies, subscription models, and enterprise customer engagement practices. Knowledge of customer success metrics (e.g., NRR, retention, expansion, health scores) and their impact on revenue growth. Understanding of global customer operations, account lifecycle management, and regional business nuances across North America, EMEA, and APAC. Skills Executive relationship management building trust and influence with C-level stakeholders across global enterprise accounts. Strategic thinking and account planning – developing tailored success plans that align customer goals with AirGain’s capabilities. Data-driven storytelling – interpreting product usage, fare movement trends, and ROI to deliver compelling insights to customers. Crisis management and conflict resolution – handling escalations and turning risks into long-term loyalty opportunities. Attitude Ability to drive global customer success strategy while maintaining direct accountability for high-value enterprise clients. Ability to work under pressure, adapt quickly, and operate in fast-paced, high-growth SaaS environments. Efficiently collaborate across departments and work closely with other teams. Strong leadership and people management skills. Problem Solver Role & responsibilities

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1.0 - 6.0 years

3 - 6 Lacs

New Delhi, Gurugram, Delhi / NCR

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Call Sneha-8448100705 Any International Sales exp would work Customer service + Upselling exp candidates can also apply Hiring for Gurgaon for International sales process Should have strong sales Skills & comms Inbound US Sales experience is required Required Candidate profile Need international sales exp at least 06 months Should be from the GGN or Delhi NCR Should be immediate joiner Interview mode F2F & Telephonic Should be ready to work from Office Sneha @8448100705

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1.0 - 5.0 years

3 - 6 Lacs

New Delhi, Gurgaon/Gurugram, Delhi / NCR

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Sneha-8448100705 Hiring for International Sales candidates for Gurgaon Any international Sales experience would work We r hiring for Travel Sales ,Telecom Sales, At&T Sales, Immigration Sales etc Should be excellent sales skills & target Achiever Required Candidate profile Immediate joiner required International Sales + customer service experience is required AS AGENT SALARY 25k TO 50k 5 days working +Both Side cab +Meal US & UK Shift Timings Sneha @ 8448100705 Perks and benefits Incentives +cab+meal-8448100705

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0.0 - 5.0 years

3 - 4 Lacs

Thane, Pune, Mumbai (All Areas)

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Hiring Phone Banking officer Graduate Fresher welcome Salary -17500 per month Process-Inbound Candidate with BPO Exp/Banking RM can also apply Can apply branch banking after 2 yrs all banking facilities Call 9137797705 Hrutika www.hyfly.in Required Candidate profile Graduate Fresher with good com skills Prior exp in Customer service would be added advantage Need to solve bank customer issues over phone no field job www.hyfly.in

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2.0 - 7.0 years

6 - 7 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Payroll-Bank Des-Team Leader Process-Outbound/Inbound Salary-8.5 Lakh 2 year of experience as Team Leader in a contact center on papers, Banking Process (Loan, Credit Card Location-Thane/Malad Call 8080702016 Kanchan Required Candidate profile Motivate the team to achieve their targets. To manage and Lead the team of 20 Have to maintain attrition and Shrinkage rate of the Team. Excellent English communication Graduation mandatory

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0.0 - 5.0 years

3 - 4 Lacs

Navi Mumbai, Kalyan/ Dombivli, Mumbai (All Areas)

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Payroll-Mutual Fund Co Process-Inbound Voice Des-Customer Relationship Manager Shift-Day Rotational Work From Office Salary-Net-14500 Fresher exp 24500 Work Location-Belapur / Airoli Call-8080126356 Ekta Email-hyflyhr9@gmail.com www.hyfly.in Required Candidate profile Familiarity with standard capital market concepts, procedures, and regulatory framework Good knowledge of Ms Office, especially Excel. Graduates / HSC Fresher can also apply Age should be 20-32 yrs

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0.0 - 5.0 years

3 - 3 Lacs

Thane, Navi Mumbai, Kalyan/ Dombivli

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Payroll-Bank Process-Inbound Voice Des-Customer Relationship Manager Shift-Day Rotational Work From Office Salary-Net-14500 Fresher exp 18000 Work Location-Thane/Mumbai/Vashi/Ghansoli Call-8169642494 Yogesh www.hyfly.in Required Candidate profile Familiarity with standard capital market concepts, procedures, and regulatory framework Good knowledge of Ms Office, especially Excel. Graduates / HSC Fresher can also apply Age should be 20-32 yrs

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0.0 - 3.0 years

2 - 3 Lacs

Jaipur

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About the Role: The Customer Care Executive is responsible for contact management to strengthen the customer relationship which is the key to retention. The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders. Job Responsibilities: Should be able to set the targets for the renewals based on the monthly portfolio To support the branches for retention, and renewals & increase the branch revenue via price increase & up-selling Compliant Management- To identify & resolve the customers' complaints within the specific timelines Alert Account Management- To identify the alert customer & bring the possibility of the revival of the accounts To provide recommendations & suggestions to the branch for the improvement Conduct regular reviews & terminate the non-revival accounts Should be able to analyse data and over the challenging areas to improve month-on-month performance. Should be able to share the monthly dashboard with the analysis and recommendations Key Result Areas: Managing Residential & Commercial Renewals Deliver budgeted profit through Price Increase Lead Generation and self conversion Customer Retention Competencies (Skills essential to the role): Attentiveness. Clear communication skills. Ability to use positive language. Time management skills Data Analysis Educational Qualification / Other Requirement: Graduation Role Type / Key working relationships: Individual Contributor Internal team External stakeholders What can you expect from RPCI? Our values lie at the core of our mission and vision. We believe that its our people who make our company what it is. We believe in: Safety Integrity Innovation Learning & Development Open & Transparent Performance Orientation DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds

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0.0 - 5.0 years

1 - 3 Lacs

Jaipur

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About the Role: The Customer Care Executive is responsible for contact management to strengthen the customer relationship which is the key to retention. The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders. Job Responsibilities: Should be able to set the targets for the renewals based on the monthly portfolio To support the branches for retention, and renewals & increase the branch revenue via price increase & up-selling Compliant Management- To identify & resolve the customers' complaints within the specific timelines Alert Account Management- To identify the alert customer & bring the possibility of the revival of the accounts To provide recommendations & suggestions to the branch for the improvement Conduct regular reviews & terminate the non-revival accounts Should be able to analyse data and over the challenging areas to improve month-on-month performance. Should be able to share the monthly dashboard with the analysis and recommendations Key Result Areas: Managing Residential & Commercial Renewals Deliver budgeted profit through Price Increase Lead Generation and self conversion Customer Retention Competencies (Skills essential to the role): Attentiveness. Clear communication skills. Ability to use positive language. Time management skills Data Analysis Educational Qualification / Other Requirement: Graduation Role Type / Key working relationships: Individual Contributor Internal team External stakeholders What can you expect from RPCI? Our values lie at the core of our mission and vision. We believe that its our people who make our company what it is. We believe in: Safety Integrity Innovation Learning & Development Open & Transparent Performance Orientation DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds

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0.0 - 5.0 years

4 - 6 Lacs

Noida

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Hi, InfoEdge is hiring for the role of Inside Sales in Jeevansathi.com. Kindly find the details below. Job Objective: The objective of this role is to sell paid services to the already registered members of the platform via chat/inbound process. Job Description: Work on system qualified and high income Leads of already registered users to convert them from Free to Paid or Upgrade. Sell membership plans over any of these communication channels - phone/chat/video call and update all the details accurately in the CRM software. Achieve sales targets by counseling the registered users of Jeevansathi.com by selling High-Value packs. Maintain communication quality standards as per the defined metrics. Maximize profitability by ensuring higher conversion of leads from calls and chat. Required Skills: Excellent communication skills (both written as well as verbal) Active listening skills Strong convincing skills Client handling skills Chat proficiency Comfortable with Rotation Offs WFH (Work from home) after mandatory 3 months training in WFO (Work from office) mode, and afterwards depending on performance, either WFH or WFO. Note - Face to Face interview is mandatory.

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1.0 - 4.0 years

5 - 7 Lacs

Chennai

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Sales/Business development - International process Experience: 1+ Years (Immediate joiners only) Location: Chennai (Work from Office) Shift: Night shift Key Responsibilities: B2B sales, Inside sales, lead generation, cold calling, upsell/cross selling, renewal and retention, international voice process. Manage end-to-end customer renewal processes for assigned pipelines. Engage proactively with customers to ensure timely contract/subscription renewals. Demonstrated clear, professional communication via email and calls, maintaining a strong customer-first approach. Work cross-functionally with internal teams (Account Executives, Customer Success, CX BP Team, Sales, Finance- AR/AP) to resolve renewal-related issues. Identify potential churn risks and act swiftly to mitigate them. Maintain accurate renewal data in SFDC and track performance metrics. Identify and route upsell/cross-sell opportunities to the appropriate teams. If the job description matches your profile, please call 7401616946 or Mail

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1.0 - 6.0 years

5 - 6 Lacs

Noida, Kolkata, New Delhi

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Work location Jaipur 1 yr BPO Sales exp is mandatory. 5 days working Salary For BPO Sales upto -46 K ctc + unlimited incentives For tech sales - upto 55 K ctc + incentive Great comms and sales exp required Initial Hotel, Tickets and Bonus Apply Now

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0.0 - 3.0 years

3 - 4 Lacs

Bengaluru

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Job Title: Business Development Executive Job Location: Bangalore (Koramangala) We are looking for energetic folks with 0 - 1 year of experience, who will be responsible to build a market position by locating, developing, defining, negotiating and closing business relationships across India. Responsibilities: Prospect for potential new clients and this into increased business. Cold Call as appropriate within your market or geographic area to ensure a robust pipeline of opportunities. Meet potential clients by growing, maintaining and leveraging your network. Identify potential clients, and the decision makers within the client organization. Research and build relationships with new clients. Identify opportunities for campaigns, services and distribution channels that will lead to an increase in sales

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0.0 - 4.0 years

2 - 4 Lacs

Gurugram

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Key Responsibilities: Respond to customer inquiries via phone, email, chat, or social media in a timely and professional manner Provide accurate information about products, services, and policies Resolve customer complaints and issues efficiently and with empathy Document interactions and transactions, recording details of inquiries, complaints, and actions taken Follow up with customers to ensure their issues are resolved to satisfaction Escalate unresolved or complex issues to appropriate departments or supervisors Maintain up-to-date knowledge of company products, services, and procedures Meet or exceed individual and team performance targets

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1.0 - 3.0 years

3 - 5 Lacs

Bengaluru

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Require a field sales executive to sell high-quality Industrial chemicals in Karnataka/Andhra Pradesh/Tamil Nadu. A successful executive should have good judgment, fluency in communication, and high motivation to work outdoors, attend meetings, and convert leads. Job description 1) Visiting chemical and allied industries and selling our chemical products 2) Generate and maintain leads of potential clients 3) Prepare creative proposals and pitch them to the client 4) Upsell and maintain a cordial relationship with existing clients with regular follow-ups 5) Set monthly, quarterly, and yearly targets and prepare reports and analyses on a fortnightly and monthly basis 6) Stay up to date with market news and have in-depth market knowledge, monitor competition, and suggest better ways to improve market position 7) Attend exhibitions, and seminars, and build a strong network Job Requirements 1) Have in-depth knowledge of chemicals / be willing to learn and absorb the knowledge of chemicals. 2) Should be willing to and enjoy traveling regularly 3) Should have good communication, interpersonal, and presentation skills 4) Should be willing to adapt and adjust as per the situation 5) Having your own vehicle is a must. Reimbursements will be made on traveling costs. IMPORTANT There are 3 openings for this role in - 1) Bangalore (should be fluent in Kannada) 2) Tamil Nadu (should be fluent in Tamil and meet clients in Tamil Nadu, but report twice a month to the Bangalore office) 3) Andhra Pradesh & Telangana (should be fluent in Telugu and meet clients in AP & Telangana, but report twice a month to the Bangalore office) Note Interns and women looking to restart their careers are welcome to apply. Qualifications 1) 1-3 years of experience in sales/chemicals 2) Should be a graduate/have relevant skills

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3.0 - 8.0 years

5 - 10 Lacs

Bengaluru

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About the Role: Join Infrascale as a US Market Senior Inside Sales Representative and play a crucial role in driving our revenue growth by acquiring new Managed Service Provider (MSP) and channel partners within your assigned US territory. This is a remote (Work from Home) position based in Bengaluru, India, requiring work during US business hours (07:30 PM to 04:30 AM Indian Standard Time). You will report directly to the Director of Sales, Infrascale. Your ability to build strong relationships with partners, understand their unique needs, and effectively communicate the value proposition of Infrascale's DRaaS solutions will be essential to your success. This role offers a competitive compensation package and provides a unique opportunity to gain experience working with a leading US-based technology company from the comfort of your home in Bengaluru. Key Responsibilities: Revenue Generation: Proactively research, identify, and engage potential new MSP and channel partners within your assigned US territory through various outreach methods including email, phone, and social media. Conduct compelling virtual presentations and product demonstrations tailored to the specific needs and business models of MSPs. Negotiate and finalize partnership agreements to onboard new partners and expand Infrascale's reach in the US market. Develop and execute strategies to upsell and cross-sell Infrascale's products and services to existing partners, maximizing their revenue potential and strengthening their commitment. Consistently meet and exceed monthly, quarterly, and yearly revenue quota goals through effective partner management and sales activities. Partner Management: Collaborate with partners to develop and implement strategic business plans that align with their sales objectives and drive mutual growth. Cultivate and maintain strong, long-term relationships with key executives and decision-makers within partner organizations, acting as their primary point of contact within Infrascale. Provide comprehensive product training, sales enablement resources, and ongoing support to partners, ensuring they have the knowledge and tools necessary to effectively sell Infrascale's solutions. Address partner inquiries, resolve conflicts, and manage pricing concerns promptly and professionally, ensuring high levels of partner satisfaction. Regularly review partner performance, identify areas for improvement, and collaborate on strategies to enhance their success with Infrascale. Market Engagement: Demonstrate thought leadership in the backup and disaster recovery industry by actively contributing to social media platforms such as Twitter and LinkedIn, sharing insights and engaging in relevant discussions. Stay informed about the latest industry trends, competitor activities, and emerging technologies in the DRaaS and cybersecurity space, leveraging this knowledge to effectively position Infrascale's solutions. Sales Process: Articulate the value proposition of Infrascale's DRaaS solutions clearly and persuasively to both potential and existing partners, highlighting the benefits and ROI for their businesses and their end-clients. Manage the entire sales process with partners, from initial engagement and qualification to successful deal closure and onboarding. Collaborate effectively with internal teams, including Sales Engineering, Marketing, and Customer Success, to ensure a seamless and positive experience for partners throughout their lifecycle with Infrascale. Maintain accurate and up-to-date records of all partner interactions and sales activities within Zoho CRM. Requirements Required Qualifications: Proven track record of success and a minimum of 3 years of inside sales experience, with a preference for experience in selling through or managing MSP/channel partners in the technology, SaaS, or cybersecurity industry in the US market. Strong understanding of the managed service provider (MSP) and channel partner ecosystem in the United States would be ideal. Excellent communication and interpersonal skills, both verbal and written, with the ability to build rapport and trust remotely. Ability to build and maintain strong, long-lasting relationships with customers and partners. Strong negotiation, problem-solving, and conflict resolution skills. Proficiency in using CRM and sales enablement tools, with prior experience using Zoho CRM, Voice, and Sales Navigator preferred. A passion for sales and a strong drive to achieve results and exceed targets. Comfortable working in a remote, night-shift environment aligned with US business hours. Fluent in English with excellent written and spoken communication skills. Preferred Qualifications: Experience with selling backup and disaster recovery, cybersecurity, or other cloud-based solutions to the US/North American market through channel partners. A strong understanding of the IT industry and emerging technologies relevant to MSPs. Previous experience working in a fast-paced, startup or growth-oriented environment. Bachelors degree in business administration, Marketing, or a related field.

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0.0 - 4.0 years

4 - 6 Lacs

Noida

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InfoEdge is hiring for Tele sales and Customer service roles for IIM Jobs. If you have excellent communication skills and have passion for Customer Acqusition. You can apply for this role. Email Resume - vrinda.gupta@naukri.com About BU: IIM jobs iimjobs.com is an exclusive job board for mid to senior management professionals in India. Now reaching over 15,00,000 job seekers and featuring some of the best jobs in Banking & Finance, Consulting, Research & Analytics, Sales & Marketing, HR, IT and Operations; iimjobs.com is the largest niche job board catering exclusively to the premium segment of the market. We are a hot startup in the recruitment industry. The scope and opportunity to learn are huge. You get to know about recruitment trends across industries, hiring dynamics, insights about the recruitment market. If you think you will love doing and getting to know all this, please apply. Customer Success at iimjobs.com: A company going through an exponential growth track, just does not need old school "Account Managers" but someone more than that. If Sales brings the customers on board, Customer Success make the customers stay for long term. Customer Success or Client Success owns the customer right from the point of inception all the way to the entire lifecycle of the customer which includes client onboarding, usage tracking & reporting and relationship building meetings. A customer success manager's work will involve a mix of management, sales and analytics in the normal course of a day's work. You will work collaboratively with the Operations team, Tech team, Marketing team and not to mention Sales team. Key Responsibilities: 1. Increase the Customer Life Cycle Value 2. Develop a relationship with the customers which is greater than a transactional association 3. Ensuring utilisation and generating ROI 4. Act as an interface between the company and the client Additional Qualifications : 1. Self starter, an ability to work in a fast growing, challenging start-up work space 2. Outgoing and garrulous as it is a client facing role. 3. Strong analytical skills to derive data driven insights for better decision making 4. Outstanding teamwork, organizational and interpersonal skills, with tremendous attention to detail 5. Candidates who can join immediately will be given a preference Connect with VRINDA GUPTA for more insights Email - vrinda.gupta@naukri.com LinkedIn - https://www.linkedin.com/in/vriiindaa/ Contact - 88260 177 78

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1.0 - 5.0 years

4 - 6 Lacs

Noida

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About Info Edge Info Edges mission is to create excellent platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behavior, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Jeevansathi.com Jeevansathi is one of the largest and most trusted matrimony websites in India. It has a large presence across all parts of the country and its two decades of existence has left an indelible impact on millions of lives. The platform provides a very secure and convenient matchmaking experience to all its members by ensuring 100% screening, exclusive privacy options, photo protection features and multiple ways of verification amongst other things. Job Objective: The objective of this role is to sell paid services to the already registered members of the platform via online product demonstrations. Job Description: Connect & engage with the registered users (prospective clients or their parents) of Jeevansathi.com via a dialer based calling process Conduct online product demonstration to showcase, promote and sell personalized membership of the portal Achieve sales targets by counselling the users and their family members on product features along with related services Sell membership plans over the phone and update all the details accurately in the CRM software Maintain call quality standards as per defined matrices Develop constructive working relationships with focus on HNI users to achieve conversion on higher valued plans Required Skills: Good communication skills Active listening skills Strong convincing skills Client handling skills Comfortable with rotational offs Desired Skills: Prior experience in inside sales/business development/voice process will be preferred Solution oriented with effective problem solving skills Knowledge of various online matrimonial portals will be an added advantage Why Join Us: This is a unique opportunity to work on innovative and disruptive technology driven business solutions that are shaping the future of the industry. We are looking for candidates who are willing to work passionately in a fast-paced environment and are ready to enhance their skills by learning something new. Being a part of InfoEdge, will allow you to unleash your potential and carve your own career.

Posted 2 weeks ago

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0.0 - 5.0 years

3 - 8 Lacs

Noida, Gurgaon/Gurugram, Delhi / NCR

Work from Office

Naukri logo

Hiring for/ Customer service / collections / sales (Only Voice) Location: Gurgaon/Noida Candidates should have Excellent communication skills. Sal up-to :- 8.5 lpa Rotational shifts , Rotational week offs, WFO ONLY Applicant should have 1 year of International BPO experience in voice Back end, Blended, & operations experience will not be counted NOTE: WE ARE ONLY HIRING FOR VOICE PROCESS DO NOT CONTACT FOR NON-VOICE AND BACKEND PROFILES More details pls send me updated cv or call me HR:-Rohan CONTACT NO:- 9718356745 Call or WhatsApp your resume for the same.

Posted 2 weeks ago

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