550 Upsell Jobs - Page 4

Manage customers & ensure satisfaction Drive business growth through the team Lead and motivate the sales & marketing team Develop & implement sales target Monitor sales targets and team performance Build & maintain strong relationships with clients Required Candidate profile Any graduate with min 2 year of sales exp Good communications skills Convincing Power Understanding of client requirement Share CV at- Call / WhatsApp - 8799405567 SR.HR Anandi S

Job description Title: Customer Success Manager Location: Gurgaon (Work from Office) Shift Hours: 5:30 PM-2:30 AM IST About BlackBeltHelp BlackBeltHelp is a leading provider of AI-powered IT and student services support solutions for higher education, dedicated to enhancing student experiences and institutional success. We partner with higher education institutions to deliver seamless, innovative, and cost-effective support solutions. Job Summary The Customer Success Manager is a high-impact role responsible for owning and growing client relationships. This role is central to driving adoption, ensuring retention, and achieving aggressive upsell, cross-sell, and expansion targets. As a key member of the Client Success Team, youll be accountable for hitting both individual KPIs and contributing to broader team goals, while delivering measurable value to our partners across the higher education landscape. Key Responsibilities Own a portfolio of client accounts and be directly accountable for renewal, retention, and revenue growth through strategic upsell and cross-sell initiatives. Consistently meet or exceed individual performance metrics tied to account expansion, customer satisfaction, and retention. Proactively identify and pursue opportunities to expand BlackBeltHelps footprint within existing accounts through value-driven consultative conversations. Act as a trusted advisor to clients, aligning BlackBeltHelps solutions with institutional goals and demonstrating clear ROI. Drive product adoption and customer engagement through ongoing education, strategy sessions, and performance reviews. Collaborate with internal teamsincluding Sales, Product, and Supportto ensure seamless service delivery and maximize client outcomes. Stay ahead of trends in higher education and edtech to offer strategic guidance and strengthen client partnerships. Partner with Client Support Managers to address issues swiftly, reduce churn risk, and deliver exceptional customer experiences. Qualifications & Requirements 3-5 years of experience in customer success, account management, or a growth-focused client-facing role in a B2B tech focused company. Strong track record of meeting or exceeding revenue growth, retention, and customer satisfaction targets. Demonstrated ability to lead strategic upsell and cross-sell efforts within existing client relationships. Excellent relationship-building and communication skills, with an ability to influence at all levels of an organization. Technically savvy with a passion for learning and optimizing customer journeys. Self-motivated, results-oriented, and highly accountableable to thrive in a fast-paced environment. Experience with CRM tools and success platforms is required. Why Join BlackBeltHelp? Be part of a high-performing team where your impact is recognized and rewarded. Enjoy growth opportunities in a fast-moving, collaborative, and mission-driven environment. Play a key role in driving success for higher education institutions nationwide. If you're a motivated customer success professional ready to lead client relationships and drive real growth, we want to hear from you.

I am hiring for this position for one of our client working in Life Insurance Business. Role & responsibilities: To ensure outsourced contact-center partner is aligned with our Company service standards and expectations, To constantly drive cross-sell strategies, aligned with the functional and organizational targets. Ensure constantly evolving communication strategies, aligned with the evolving business requirements, along with acute business process and requirements understanding. Identify service and complaints volume reduction opportunities, drive initiatives & projects around it, in coordination with internal and external stakeholders, to minimize volume via assisted channels and regulatory platforms like IGMS portal. To implement and optimize value driven tech enablers for increased digital adoption, to enhance customer service, leading to cost optimization without impacting end customer experience Volume reduction by 25% in Top 10 scenarios. Ensure all aligned processes operate in adherence to the compliance and regulatory guidelines. Ensure constant automation of dashboards and reporting, as the process evolves. Ensure updation of functional SOPs at all times to avoid any adverse audit observations. To ensure that our Company is recognized and felicitated on various industry platforms & forums for exceptional and path-breaking customer service initiatives. Preferred candidate profile: Candidate who has an experience working in Life Insurance domain will only be preferred. We are looking for someone who has managed outsourced contact centers, driven cross sell/ up sell strategies, project management, process improvement, etc. Candidate should be good in Communication, Analytical skills, Logical aptitude and strong Inter-personal skills.

*Candidates will be hired into Sales banking process (Kotak/RBL/HDFC/AU/Axis) * Should have good communication skills to handle customers on calls * Upselling banking products * Open to work from office * Earn huge incentives Barkha @ 8851644223 Required Candidate profile *12th pass out/UG/Graduate/Post graduate all can apply *Freshers & experienced both can apply *Salary 15k-25k CTC *Should be open to work for 6days working role *Fixed Day shift/Rotational Perks and benefits Unlimited Incentives + Fixed Day shift

Were looking for a highly skilled and motivated Business Manager to join our dynamic team. The ideal candidate will be responsible for overseeing daily operations, driving business growth, and ensuring efficiency and effectiveness across various departments. This role requires a strategic thinker with strong leadership abilities and a proven track record in business management. Lead and manage a team of 2030 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term engagement. Hire, train, and retain team members by formulating development plans and addressing their training needs. Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty. Support the field sales team in meeting revenue and retention targets through structured follow-ups and timely deal closures. Conduct 23 in-person client meetings daily to strengthen relationships and drive business outcomes. Experience and Education- MBA graduate with strong academics 4+ yrs. of experience in Sales / Servicing / Retention Preference for candidates with team handling experience of 10+ team members in last 2yr

About Info Edge: InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. Business: 99Acres 99acres.com is India’s leading real estate classified portal (Launched in 2005), is the fastest growing business. Given the fact that real estate was the largest category for advertisements in the print media the potential for online real estate classifieds as a business is immense. Today, with a traffic share of more than 50%, 99acres is the clear leader amongst six major players. Job Description: Selling online property advertisements / branding solutions to clients by assessing their business Requirements. Designing email campaigns to spread awareness of new products / Projects launched in the assigned region. Managing portfolio of existing accounts with multiple business unit. Achieving sales targets through focus on existing clients in the assigned territory. Making proposals and presentations to clients with a precise display of their visibility when placed in the online space. Handling complete sales cycle ensuring committed deliveries and campaigns focus on renewals. Building and managing strong relationships with clients and helping product with continuous feedback. Other Details: This is a Field Sales role Candidate should be comfortable travelling

InfoEdge is hiring for Tele sales and Customer service roles for IIM Jobs. If you have excellent communication skills and have passion for Customer Acqusition. You can apply for this role. If you are interested, Attend your interview in Mega Walk-In drive, we will be happy to meet you :) Interview Date - 4th June 2025 (Wednesday) Interview Time - 10:00AM - 4:00PM Venue - A88 ,Sector 2 ,Noida ( Nearest Metro -Noida Sector 15 ) Google Map - https://maps.app.goo.gl/SNRMN6RVx7CkY3Vk8 Contact Person - Vrinda Gupta Documents Required - Updated Resume in hard copy Email Resume - vrinda.gupta@naukri.com About BU: IIM jobs iimjobs.com is an exclusive job board for mid to senior management professionals in India. Now reaching over 15,00,000 job seekers and featuring some of the best jobs in Banking & Finance, Consulting, Research & Analytics, Sales & Marketing, HR, IT and Operations; iimjobs.com is the largest niche job board catering exclusively to the premium segment of the market. We are a hot startup in the recruitment industry. The scope and opportunity to learn are huge. You get to know about recruitment trends across industries, hiring dynamics, insights about the recruitment market. If you think you will love doing and getting to know all this, please apply. Customer Success at iimjobs.com: A company going through an exponential growth track, just does not need old school "Account Managers" but someone more than that. If Sales brings the customers on board, Customer Success make the customers stay for long term. Customer Success or Client Success owns the customer right from the point of inception all the way to the entire lifecycle of the customer which includes client onboarding, usage tracking & reporting and relationship building meetings. A customer success manager's work will involve a mix of management, sales and analytics in the normal course of a day's work. You will work collaboratively with the Operations team, Tech team, Marketing team and not to mention Sales team. Key Responsibilities: 1. Increase the Customer Life Cycle Value 2. Develop a relationship with the customers which is greater than a transactional association 3. Ensuring utilisation and generating ROI 4. Act as an interface between the company and the client Additional Qualifications : 1. Self starter, an ability to work in a fast growing, challenging start-up work space 2. Outgoing and garrulous as it is a client facing role. 3. Strong analytical skills to derive data driven insights for better decision making 4. Outstanding teamwork, organizational and interpersonal skills, with tremendous attention to detail 5. Candidates who can join immediately will be given a preference Connect with VRINDA GUPTA for more insights Email - vrinda.gupta@naukri.com LinkedIn - https://www.linkedin.com/in/vriiindaa/ Contact - 88260 177 78

We are looking for a dynamic professional to manage a P&L role focused on delivering a world-class service experience to existing customers. The position emphasizes upselling premium packages, driving client retention, and ensuring customer satisfaction through a needs-driven service team. Additionally, you will execute strategic marketing initiatives to enhance client engagement and service outcomes. Drive business growth for both topline and bottom-line in the Zone. Develop and execute the annual operating plan, including revenue and cost forecasting. Achieve monthly, quarterly, and annual sales targets by generating revenue from existing paid members. Ensure timely delivery of services, maintaining high standards for client satisfaction. Analyze customer feedback to gather business intelligence, assess core service benefits, and ensure high client satisfaction. Establish a robust system for maximizing customer retention. Recruit, train, and develop a proactive, consultative client servicing team focused on delivering exceptional customer experiences Experience and Education- MBA graduate with strong academics 7+ yrs. of experience in Sales / Servicing / Retention Preference for candidates with team handling experience of 100+ team members in last 4yrs

Handling the walk in customers of the bank Understanding needs of the customer and pitching righteous product to the end investor. Meeting the channel partners and advisors and keeping them updated about the products and its Features & Benefits. Required Candidate profile Eager to earn Incentives Must be career Ambitious, Wiling to work with Large Investment Companies Good Communication and Interpersonal Skill Must Be Graduate before 2024 Contact Samiksha 9545830806

This is a P&L position that involves servicing existing customers by offering them a world-class service experience. The focus is on upselling premium packages, client retention, ensuring customer delight through a need sensitive client servicing team and executing various marketing initiatives. Job Responsibilities: -Grow the business in terms of topline & bottom-line for the Zone -Develop & execute annual operating plan - revenue & cost planning and forecasting -Achievement of monthly, quarterly, and annual sales targets by generating revenue from existing paid members -Ensure timely delivery of services to clients -Analyze customer feedback, draw business intelligence, review benefits of core services being offered and ensure high client satisfaction level -Setup a system that delivers high customer retention -Recruit, train & develop a client servicing team which is need sensitive, has a consultative selling approach & is proactive at offering highest level of customer delight Key Skills: - Client handling and application of Field Sales techniques - Quick thinking and problem-solving - Verbal communication with active listening - Vision and foresight to create new opportunities for customer - Team Management & Interpersonal skills - Data Interpretation & Report Management - Should be target oriented - Strong leadership skills and team player - Preference for candidates with Team handling experience of 100+ Individual

Payroll-Bank Des-Phone Banking Process-Inbound Salary-4.5 Lakh Graduate with 6 months exp Candidate with BPO Exp/Banking RM can also apply Location-Thane/Malad Can apply branch banking after 2 yrs all banking facilities Call 7738521154 Harpreet Required Candidate profile 1. Outbound calling and converting lead into sales. 2. Explaining the customers product features & benefits. 3. Ensuring all compliance and SLA during the calls. 4. Achieving weekly, monthly, target.

Payroll-Bank Des-Team Leader Process-Outbound/Inbound Salary-8.5 Lakh 2 year of experience as Team Leader in a contact center on papers, Banking Process (Loan, Credit Card Location-Thane/Malad Call 8080702016 Kanchan Required Candidate profile Motivate the team to achieve their targets. To manage and Lead the team of 20 Have to maintain attrition and Shrinkage rate of the Team. Excellent English communication Graduation mandatory

Payroll-Bank Process-Inbound Voice Des-Customer Relationship Manager Shift-Day Rotational Work From Office Salary-Net-14500 Fresher exp 18000 Work Location-Thane/Mumbai/Vashi/Ghansoli Call-8169642494 Yogesh www.hyfly.in Required Candidate profile Familiarity with standard capital market concepts, procedures, and regulatory framework Good knowledge of Ms Office, especially Excel. Graduates / HSC Fresher can also apply Age should be 20-32 yrs

Payroll-Bank Process-Inbound Voice Des-Phone Banking Officer Voice Shift-Day Rotational Work From Office Salary-Net-14500 Fresher exp 28000 Work Location-Thane/Mumbai/Vashi/Ghansoli/Belapur/Airoli/Nahur Call-9082104424 Sanika www.hyfly.in Required Candidate profile Familiarity with standard capital market concepts, procedures, and regulatory framework Good knowledge of Ms Office, especially Excel. Graduates / HSC Fresher can also apply Age should be 20-32 yrs

Skill required: Digital Inside Sales - Inside Sales Designation: Inside Sales Opportunity Rep Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Identifying customer needs, presenting products or services, negotiating deals (renewals/upsell/cross sale), and building relationships to drive sales and achieve business goals. What are we looking for? 1.Lead Generation & Qualification: Prospecting:Identifying, reaching out to potential customers who could benefit from the technical solutions being offered. Customer Research:Thoroughly researching potential clients to understand their needs, challenges, and decision-making processes. Lead Qualification:Determining which prospects are genuinely interested and have the ability to purchase the solution.2.Needs Assessment & Solution Proposal: Discovery & Communication:Engaging with prospects to understand their specific needs, pain points, and business goals. Technical Expertise:Demonstrating a strong understanding of the technical solutions and how they can address customer challenges. Presenting Solutions:Crafting and delivering compelling presentations that clearly articulate the value proposition of the solutions.3.Negotiation & Closing: Contract Negotiation:Working with clients to reach mutually beneficial agreements on pricing, terms, and other contractual details. Overcoming Objections:Addressing and resolving any concerns or hesitations raised by the client. Closing the Deal:Successfully securing the agreement and moving the prospect into the client stage.4. Must have technical/software sales experienceA seller should have experience working in a fast paced, challenging environment Roles and Responsibilities: 1.Lead Generation & Qualification: Prospecting:Identifying, reaching out to potential customers who could benefit from the technical solutions being offered. Customer Research:Thoroughly researching potential clients to understand their needs, challenges, and decision-making processes. Lead Qualification:Determining which prospects are genuinely interested and have the ability to purchase the solution.2.Needs Assessment & Solution Proposal: Discovery & Communication:Engaging with prospects to understand their specific needs, pain points, and business goals. Technical Expertise:Demonstrating a strong understanding of the technical solutions and how they can address customer challenges. Presenting Solutions:Crafting and delivering compelling presentations that clearly articulate the value proposition of the solutions.3.Negotiation & Closing: Contract Negotiation:Working with clients to reach mutually beneficial agreements on pricing, terms, and other contractual details. Overcoming Objections:Addressing and resolving any concerns or hesitations raised by the client. Closing the Deal:Successfully securing the agreement and moving the prospect into the client stage.4. Must have technical/software sales experience Qualifications Any Graduation

Role & responsibilities Corporate Sales Presentation Skills required Maintain Profitable and Productive Relationships with Customers Preferred candidate profile Candidates Should have Good Communication Skills in English Speaking to the corporates on a daily basis Any regional language preferred Freshers can also apply Exp: 0 - 2 years

Develop effective B2B/Corporate Sales Strategy Generate qualified leads Manage sales pipeline Create customized account plans Close Deals & meet revenue targets Drive customer retention Upsell, Cross-sells opportunities Accurate Reporting through CRM Required Candidate profile 4–8 yrs exp in Key Account Mgmt Corporate/B2B sales, Client servicing Manage Large/Strategic clients Preferably in technical, Solutions-based sales environment Pleasant Personality Great Communicator

Complete Ownership of existing accounts Periodic Meetings with all customers in the portfolio Ensure Retention rate of 85% and upwards on the existing account base Daily reporting of all sales activity Relationship building with Corporates and signing MOUs with them for Self Ratings/ Corporate Profiling/ Sectoral Study Reports/Business Information Reports Verified Reports etc Ensuring Upsell of ESG Reports to all customers in the portfolio Identifying Market Research opportunities in the existing accounts and build pipeline of the same Ensuring timely renewal of all the existing accounts while maintaining service levels and escalations both internally and externally Ensure Bundled sales of Registered & ESG Registered in existing accounts Would be responsible for the business targets with the Strategic Accounts Planner reporting to this position Organizing theme based events and ensuring participation of CXO/CFO Level contacts are part of the new customer acquisition Strategy Responsible for the overall Accounts Receivables in the respective regions Provide industry updates at regular intervals and maintaining a constant relationship with the existing customers through courtesy meetings Operations Ensure process adherence at all times and error free timely delivery of projects Liaising with the operations team for a smooth delivery of the end product and ensuring the service expectations of the customers are met Maintaining the data / client contact details in appropriate data warehouses hygienically • Progress Reviews and Forecasting Reports are filed periodically as required by the Management Regular update of all the activities in the tools provided and track the movement of all such activities. MBA or any post-graduation with relevant experience of 5+ years in business development • Should have good knowledge of the local commercial and Industrial Belts • Ability to comprehend and analyze financial statements • Highly articulate with excellent business communication (verbal and written) skills and presentation skills suitable for a global corporate environment • Should not have apprehensions to travel beyond city limits for the interest of business • Strong analytical skills and ability to provide value added insights • Possesses excellent MS-Excel, MS-PowerPoint and MS-Word skills

Hiring for/ Customer service / collections / sales (Only Voice) Location: Gurgaon/Noida Graduate / Undergraduate / Freshers Are Also Eligible For this Candidates should have Excellent communication skills. Sal up-to :- 9Lpa Rotational shifts , Rotational week offs, WFO ONLY Applicant should have 1 year of International BPO experience in voice Back end, Blended, & operations experience will not be counted NOTE: WE ARE ONLY HIRING FOR VOICE PROCESS DO NOT CONTACT FOR NON-VOICE AND BACKEND PROFILES More details pls send me updated cv or call me HR:-Mannu CONTACT NO:- 9999638333 Call or WhatsApp your resume for the same.

Dear Candidate, DocOnline is hiring for the role of Tele Sales Executive at our Noida Sector 137 location. In this role, you will be responsible for renewal sales over phone calls. These are existing customers who have previously subscribed to our healthcare plans and now need to be contacted for renewal. About DocOnline: We are a telemedicine company offering a range of healthcare services such as doctor consultations, health check-ups, and more. Salary Details: Freshers: 2 LPA + 1 Lakh potential incentive Experienced Candidates: Up to 2.75 LPA + 1 Lakh potential incentive Job Location: Riana Aureus, Plot No. 51/52, Sector 136, Noida To apply, share your resume on WhatsApp: 9625259899

Role & responsibilities 5+ years of experience in product management and/or Account Management Experience reporting to C-level executives Ability to prioritize workload and meet tight deadlines, ability to deliver under pressure Excellent human relations skills and ability to assist and obtain the support of others Ability to manage multiple, ever-changing priorities and situations Excellent written and oral communication ENGLISH skills Excellent interpersonal skills are non-negotiable in this role Experience working in Agencies will be useful, especially if IT or HR driven Excellent organizational skills needed to manage over 15 accounts (and growing!) Ability to work well in a multicultural team Preferred candidate profile International work experience Completed bachelors/ masters outside India

Must have Min 1+yrs exp as Team Leader in International Voice/ Sales process BPO Well Versed with KPI's & Team Handling skills International Telecom Sales Exp preferred Australian Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

Payroll-Bank Des-Team Leader Process-Outbound/Inbound Salary-8.5 Lakh 2 year of experience as Team Leader in a contact center on papers, Banking Process (Loan, Credit Card Location-Thane/Malad Call 8080702016 kanchan www.hyfly.in Required Candidate profile Motivate the team to achieve their targets. To manage and Lead the team of 20 Have to maintain attrition and Shrinkage rate of the Team. Excellent English communication Graduation mandatory

Payroll-Bank Des-Video KYC Officer Process-Outbound Fixed Day Shift Salary- Graduate fresher-17k net Exp in voice -4.5 lakh Location-Thane/Malad/Vashi Can apply branch banking after 2 yrs all banking facilities Call 9082104424 Sanika www.hyfly.in Required Candidate profile Video call customers to complete the Full KYC Verify the details submitted by the customer while opening the account Ensure VKYC is completed by the Right Party only Cross-sell other banking products

Payroll-Bank Process-Inbound Phone Banking Officer Des-Customer Relationship Manager Shift-Day Rotational Work From Office Salary-Net-14500 Fresher+ Launch Provided By co Work Location-Belapur/Nerul/Mahape Call -8169642494 Yogesh www.hyfly.in Required Candidate profile Resolve customer queries and complaints over the phone Provide customers with relevant product and service information Cross-sell banking products to existing customers over the phone