588 Upsell Jobs - Page 3

We are looking for a highly skilled and experienced Customer Service Executive to join our team in Bathinda. The ideal candidate will have 3 to 8 years of experience in customer service, preferably in the banking or finance industry. Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service and ensure satisfaction. Respond to customer complaints and concerns promptly. Collaborate with internal teams to resolve complex issues. Maintain accurate records of customer interactions and transactions. Identify opportunities to upsell and cross-sell products and services. Job Requirements Minimum 3 years of experience in customer service, preferably in banking or finance. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Excellent problem-solving and analytical skills. Strong attention to detail and ability to maintain accurate records. Experience with UCV Finance, Motor Finance, or Sales is an added advantage.

Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction Insurance Sales (Health/Motor/Life) Establish & Manage Relationships / Engagement with the Clients. Oversight of team organizes resources, sets goals, call out strategy from Executives and client on a day to day basis, reporting responsibilities To monitor and document the work schedule of staff and absences. Build strong partnership with the client by growing and nurturing the existing relationships to ensure operational cohesion & effective foundation for future growth Taking weekly and monthly calls with clients to understand the expectations from the teams and provided updates Ensure that all audit-related issues are brought to a close Identify and drive continuous improvements and initiatives in process Coach & mentor Team lead so that they are able to manage their teams better To ensure that all internal customer queries are followed up on a timely basis Collaborate with internal teams. To be the Key contact for all problems and queries with specific business assigned. Take on special projects as per business need Action-Oriented, Integrity and Trust, Perseverance Command Skills, Problem Solving, Drive for results, Standing along and Directing Others Managing & measuring work Ability to handle sales pressure Excellent verbal and written communications skills Strong external and management reporting skills ISMS Responsibilities: Follow the instructions of Function Heads, operate systems on behalf of Function Heads, and serve users authorized by Function Heads; Provide technical consulting assistance to Function Heads so that information systems can be built and run to best meet business objective; Ensure the safeguarding of information in their possession; Accepts responsibilities for the operation and protection of information assets; and Perform the work as delegated by the by the Function Head Desired Skills and Experience- Must have experience into managing a telesales team of 50-60 people Must have onpapers experience as a Assistant Manager with direct reporting of Teamleaders. Proficiency in team management skills to hold meetings and conduct performance reviews to help employees meet Performance Targets Proficiency in employee development to assist employees in meeting the Performance Targets through Hiring, Coaching & Mentoring Insurance (Health/Motor) Sales Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching Ability to communicate and resolve issues that affect Performance Criteria Ability to lead employees on their team to performance of the Performance Criteria What do we offer? Endless growth opportunities GMC- Group medical coverage Gratuity is paid as per applicable law which is over and above total offered CTC

Develop & implement sales strategy. Drive business growth through the team. Recruit, train & manage a high-performing sales team. Oversee the sales process from lead generation to closing deals. Maintain long-term relationships with key customers. Required Candidate profile Any graduate with min 1 year of sales exp Good communications skills Convincing Power Understanding of client requirement Share CV at- Call / WhatsApp - 87994 05567 Sr HR Anandi S Perks and benefits On Roll - Full Time Insurance Career Mediclaim

About Us: We are one of India's largest and oldest B2B e-commerce platforms that connect buyers and suppliers to create a customer-driven global value chain for MSMEs. Our company boasts a substantial presence across India with a thriving community of over 10 million registered users spanning across 90,000+ product categories. We have rmly established ourselves as a prominent player in the market, and our dedicated team, comprising of 1600+ skilled professionals, is the driving force behind our success. Job Title: Deputy Manager-Client Retention & Renewals (Key Accounts Manager) Job Summary: We are seeking a proactive and customer-focused Sales Executive to manage and retain our existing client base. The ideal candidate will be responsible for driving renewals, ensuring customer satisfaction, and identifying opportunities to upsell and cross-sell our products and services. This role is crucial in maintaining long-term client relationships and minimizing churn. Key Responsibilities: Manage and nurture relationships with existing clients to ensure high retention rates. Drive contract renewals by proactively engaging with customers before expiration. Address client concerns and provide solutions to enhance customer satisfaction. Identify upsell and cross-sell opportunities to expand client engagement with our offerings. Collaborate with internal teams, including customer support and product teams, to resolve client issues and improve service oerings. Monitor client usage and engagement to detect potential churn risks and take preventive actions. Maintain accurate records of customer interactions, renewal pipelines, and sales activities in the CRM system. Provide regular reports on client feedback, retention rates, and revenue generated from renewals. Interested Candidates can send their resume on 7061049272 or shaheen.khan@tradeindia.com

Hiring for Customer service \ Sales (Only Voice) Location : Gurgaon/Noida Undergraduate with minimum 12 months of experience Salary - 36k Inhand Performance based incentives Both side cab | Rotaitional shifts & Offs Contact - Abhay 7678331542 Required Candidate profile Excellent Communication* Any industry experience will do (BPO Preferred) Any Education Any Location within Delhi NCR Immediate Joiner preferred

As a part of our team at apna.co, you will be responsible for providing exceptional service to our existing clients, focusing on retention and upselling opportunities. Your primary role will involve advising clients on our products and services, ensuring their satisfaction and building long-lasting relationships. In this position, your earnings have the potential to be high, as incentives are based on achieving specific targets and performance goals. Your dedication and commitment to understanding the needs of our clients will be key to your success in this role. If you are someone who thrives in a fast-paced environment, enjoys working with clients, and is motivated by achieving targets, then we encourage you to apply for this immediate hiring opportunity. Join us in delivering top-notch service and helping our clients make informed decisions about their needs.,

Hi Applicants !! Greetings from Flatworld healthcare services !! Hiring for Business Development Executive Experience : Freshers Location : Bangalore (Kuldu gate) Salary : Upto 2.64 lpa ( 20 to 22k take home) Shift : Night shift Contact : Ajay - 7012551321 @ajay.k@finnastra.com Job Summary: We are looking for a highly motivated and enthusiastic Business Development Executive (Fresher) to join our growing team. This role is ideal for individuals looking to kick-start their career in sales and business development. You'll learn how to identify new business opportunities, build client relationships, and support the company from lead generation to deal closure. Key Responsibilities: Identify and research potential clients and market segments Assist in lead generation via emails, calls, and social media (LinkedIn, etc.) Schedule and attend client meetings Support the steam with presentations, proposals, and follow-ups Maintain and update client data in CRM systems Collaborate with marketing and product teams to align on client needs Perks and Benefits : * 5 days of working with fixed weekend off * Insurance and other benefits. Thanks, Ajay HR Finnastra Private Limited,

Role & responsibilities Review the performance of all the key Pan India accounts and address the possible areas of improvement to enhance stakeholder satisfaction. Be a team player and leader by periodically reviewing the team's performance, setting goals and targets, and encouraging upskilling for efficient client management. Prepare interim performance reports for these accounts for both the internal and external stakeholders. Organize employee engagement sessions and upskilling for team members through training, coaching and any relevant mentoring sessions. Handle escalations and associated documentation if any. Managing the key stakeholders of the assigned accounts and ensuring their employees have a seamless claims experience by making sure the services provided are per the agreed SLA Essential Qualification: Any graduate degree from a recognized Indian University Recommended Experience: Having 5+ years of experience working with TPAs and Brokers in General Insurance, Life Insurance, or Health Insurance Experienced in managing large accounts and a team members in either a TPA/Broker/Insurance/hospital Excels in market analytics while thriving in a customer-oriented role Comfortable working in an environment that fosters inter-departmental coordination and contribution Interested candidate can share their resume to varsha.kumari@mediassist.in

Develop effective B2B/Corporate Sales Strategy Generate qualified leads Manage sales pipeline Create customized account plans Close Deals & meet revenue targets Drive customer retention Upsell, Cross-sells opportunities Accurate Reporting through CRM Required Candidate profile 4–8 yrs exp in Key Account Mgmt Corporate/B2B sales, Client servicing Manage Large/Strategic clients Preferably in technical, Solutions-based sales environment Pleasant Personality Great Communicator

Job Role: Customer Support Manager B2B SaaS Location: Hyderabad Work Mode: Work from Office only. Travel: Candidate should be open to travel based on business demand **Travel to client locations for up to 3 to 4 days per quarter based on business requirement Experience: 10+ Years of relevant experience in Customer Support including 3+ Years in Team Management. ** B2B / Enterprise SaaS Customer Support Experience is desired ** Prior experience in sales is a strong advantage. Industry: SaaS / Technology Educational Background: Bachelors degree in Computer Science, IT, Business Administration, or related field (MBA preferred). Job Overview: We are seeking a seasoned Customer Support Manager with a strong background in technical support and proven experience in managing high-performing teams within a SaaS environment . The ideal candidate should have 10+ years of overall experience with at least 3 years in a leadership capacity , driving support excellence. This is a work-from-office role that requires close collaboration with the Delivery team and other cross-functional teams. Occasional client visits (34 days per quarter) are expected based on business needs. Candidates with a tech support background , prior sales experience , and familiarity with AI tools will be given preference. Key Responsibilities Lead and manage the customer support team to consistently deliver world-class support experiences Handle team development, performance management, coaching, and professional growth Establish and continuously improve support processes, KPIs, and quality standards Manage escalations and ensure swift resolution of high-priority or complex client issues Collaborate closely with the Delivery team , Product, Engineering, and Sales to drive holistic customer satisfaction Plan and execute customer site visits (3 to 4 days approx per quarter) to strengthen relationships and understand customer needs Drive the adoption and integration of AI-based support tools and technologies Ensure the development and upkeep of internal and external knowledge resources Analyze support trends and customer feedback to inform strategic decisions Build a culture of ownership, accountability, empathy, and problem-solving within the team Key Skills People Management & Team Leadership Conflict Resolution & Stakeholder Management SaaS Customer Support Experience Technical Support Expertise Excellent Communication (Hindi and English preferably) & Customer Handling Skills Support Metrics & Performance Analysis CRM & Support Tools (e.g., Zendesk, Freshdesk, Salesforce) Escalation & Crisis Management Process Optimization & Knowledge Management Collaboration with Cross-Functional Teams (Delivery, Product, Sales) Familiarity with AI Support Tools / Automation Qualifications Bachelor’s degree in Computer Science, IT, Business Administration, or related field (MBA preferred) 10+ years of relevant experience in customer support, with at least 3 years in a team leadership role. Strong experience in B2B/Enterprise SaaS-based customer support is mandatory. Previous experience in technical support roles is highly preferred. Prior experience in sales or customer success is a strong advantage Exposure to AI-driven support tools will be a plus Willingness to travel to client locations for up to 3 to 4 days per quarter Must be comfortable working full-time from the office

Job Title: Senior Customer Success Manager US B2B SaaS (Enterprise Accounts) Location: Bangalore (HSR Layout) Mode of Work: Work from Office Experience: 5+ years (Minimum 5+ years in US B2B SaaS, handling enterprise accounts and managing CSMs) Employment Type: Full-time, On-role We are looking for an experienced Senior Customer Success Manager to lead enterprise-level customer success initiatives, ensuring high engagement, retention, and growth with our US-based B2B SaaS customers in the insurance domain. This role requires hands-on client management along with leading a small team of CSMs. Key Responsibilities: Own and manage strategic customer relationships (Enterprise ACV $60K$200K+), ensuring long-term success and value realization. Lead and mentor a small team of 3-4 Customer Success Managers. Manage onboarding, adoption, retention, and expansion initiatives for enterprise US clients. Conduct regular executive syncs, QBRs, and proactive engagement to maintain stakeholder alignment and account health. Identify and drive upsell and cross-sell opportunities in partnership with Sales. Collaborate with Product, Sales, and Operations teams to improve customer experience and influence the product roadmap with feedback. Act as a trusted advisor for US clients in regulated industries (insurance/financial services). Lead strategic customer programs like referrals, case studies, and co-marketing initiatives. Plan and host customer events (executive dinners, micro-events) alongside Sales. Operate with agility in a fast-paced, high-growth startup environment (Series A/B/C/D).. Key Requirements: Minimum 5+ years total experience , with at least 5 + years in Customer Success / Account Management for US B2B SaaS. Strong experience handling mid to large enterprise customers in the US (Insurance, Regulated Industries preferred). Proven track record managing enterprise deal sizes ($60K-$200K+ ACV). Hands-on experience in SaaS onboarding, renewals, adoption, and advocacy. Experience managing and mentoring Customer Success teams (3-4 direct reports). Strong stakeholder management and communication skills with US-based executive stakeholders. Familiarity with SaaS metrics, CRM tools, and success platforms (HubSpot, Gainsight, Salesforce, etc.). Customer-obsessed mindset with ownership and accountability in fast-paced environments. Preferably from startups with a US focus, regulated industry domain (Insurance, HealthTech, FinTech), and Series B/C/D growth stage. Preferred Background: B2B SaaS (US Market) AI-driven SaaS / Insurtech Fast-growing startups Experience with US customers in Insurance, Healthcare, Fintech Interested candidates kindly share your CV and below details to usha.sundar@adecco.com 1) Present CTC (Fixed + VP) - 2) Expected CTC - 3) No. of years experience - 4) Notice Period - 5) Offer-in hand - 6) Reason of Change - 7) Present Location -

MNC Bank-Video KYC Officer Thane | Malad | Vashi Day Shift|Outbound Process Salary: • Fresher: 17K net • Voice Exp: Up to 4.5 LPA All banking benefits Shift to Branch Banking after 2 yrs Call Sanika-9082104424 Apply: www.hyfly.in Required Candidate profile Do Video KYC Call customers to complete Full KYC. Verify Details Match docs with what’s submitted. Right Person Only Ensure the real customer Cross-Sell Pitch relevant banking products.

Job Purpose: To virtually manage a portfolio of 750 Institutional Business clients including Clubs, Associations, Healthcare organizations, Trusts, Societies, and other entities. The IRM is responsible for driving engagement, cross-selling relevant banking products, and generating leads for field fulfillment teams to act upon, ensuring high-touch client servicing and efficient relationship management. Key Responsibilities: 1. Portfolio Engagement Manage assigned institutional portfolio virtually through regular telephonic interactions. Ensure minimum one touchpoint every quarter for each client in the portfolio. Build strong relationships with key stakeholders in client organizations. 2. Business Development & Lead Generation Understand the financial and transactional needs of clients and cross-sell/up-sell appropriate banking solutions: CASA (Current Accounts) POS Machines Payment Gateway (PG) E-NET, ECMS Secured & Unsecured Loans Business Credit/Debit Cards, etc. Generate high-quality leads for on-ground sales teams to close. 3. Sales Targets & Productivity Meet agreed-upon sales budgets and KPIs for products, income, and activation. Track and report portfolio activity and conversions accurately. 4. Client Education & Product Awareness Educate clients about the entire suite of financial products available for their institutional needs. Keep clients informed about new offerings, process changes, and digital channels. Required Documentation for Interview: Original Identity Proof: PAN Card, Aadhar Card, Driving License, Passport or Voter ID 2 Sets of Updated Resume: Must include current address and contact details Dress Code for Interview: Business Formals (as per corporate grooming standards) Preferred Candidate Profile: Strong verbal communication and relationship-building skills Prior experience in client servicing, tele-sales, or virtual relationship management preferred Basic understanding of banking products and institutional finance Self-motivated, target-driven, and efficient at managing large client portfolios

BUSINESS DEVELOPMENT MANAGER EMERGING CORPORATES Job Description Acquiring of Current Account Customers in the identified segment and reference generation from the specified catchment area Ensure acquisition of high - quality of current account Proactive registration and activation of acquired customers to direct banking channels. Meet and exceed the defined targets of new customer acquisitions month on month by analyzing transaction banking needs of the customers. Assist and support the Area Sales Manager in the catchment mapping and scoping exercise. Provide regular feedback to Area Sales Manager on opportunities and customer needs Ensure quality sourcing in line with the Bank policy Preferred candidate profile 2-7 years of experience in BFSI. Candidates from other industries having flair for open market sales are welcome. Salary as per industrial norms.

Sneha-8448100705 US Inside Voice Sales Process( Any International Sales can be considerable International voice campaign Handling US Customers can handle multiple sales calls related to airlines Min1-year experience in International US Sales Process Required Candidate profile Sneha @ 8448100705 Immediate joiner required Just to let you know, International Sales experience is required. (inbound/Outbound calling) US Sales BPO EXP AS AGENT SALARY up to 40k-50k Interview F2F Perks and benefits Incentives +cab+meal

Sneha-8448100705 Handling inbound calls & converting them into a sales call Continuous Follow up with the customers Helping clients with travel planning, business packages, vacation packages as well as travel advice Attractive salary, best incentives Required Candidate profile Sneha @ 8448100705 (WhatsApp on the Same) We are hiring for Hotel sales International sales process for the US market Excellent communication skills should be well versed with any international sales

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various communication channels. Develop and maintain strong relationships with customers to enhance satisfaction. Collaborate with internal teams to address customer complaints and concerns. Identify opportunities to upsell and cross-sell products and services. Maintain accurate records of customer interactions and transactions. Job Requirements Strong knowledge of customer service principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Proficient in using computer systems and software applications. Strong problem-solving and analytical skills. Ability to work collaboratively as part of a team. Experience in sales, particularly in motor finance, is an added advantage.

We are looking for a highly skilled and experienced Customer Service Executive to join our team in Jammu. The ideal candidate will have 2 to 7 years of experience in customer service, preferably in the banking or financial services industry. Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various communication channels. Respond to customer complaints and concerns in a timely manner. Collaborate with internal teams to resolve complex customer issues. Maintain accurate records of customer interactions and transactions. Identify opportunities to upsell and cross-sell products and services. Job Requirements Minimum 2 years of experience in customer service, preferably in the banking or financial services industry. Strong knowledge of customer service principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong problem-solving and analytical skills. Experience with sales and marketing is an added advantage. Location - Mumbai,Delhi,Pune,Bangalore,Hyderabad,Chennai

As an experienced professional in the field of tech publishing or digital media agencies with over 6 years of relevant experience, you will be responsible for understanding and effectively communicating how Channel Factory's products and offerings can help clients achieve their marketing objectives. This includes managing client expectations, developing proposal strategies, responding to briefs, and creating media plans to meet client needs. Your role will also involve enhancing client relationships through regular communication, actively upselling to existing clients, and supporting business expansion initiatives as well as handling ad-hoc client requests. To excel in this position, you should ideally have at least 3+ years of hands-on experience with Google Ads, along with Google Ads or YouTube certifications. Your exceptional communication, presentation, planning, and sales skills will be crucial in engaging with clients and promoting Channel Factory's services effectively. Proficiency in Advanced Excel, including pivot tables and graphs, as well as strong PowerPoint skills for creating pitching decks, will be essential for this role. Additionally, your background in working with agencies and brands, along with a robust network of top-tier advertisers, will be advantageous. A solid understanding of digital and ad-tech, particularly in measurement knowledge, will further strengthen your candidacy. Key Skills Required: - Ad sales - Media planning - Upselling - CTV sales - Proposal strategy If you possess the necessary qualifications and skills mentioned above and are looking for a challenging opportunity to contribute to the growth of a dynamic organization like Channel Factory, we encourage you to apply for this role.,

To meet sales targets, appoint, develop, and oversee a sales staff Create and implement sales strategies Increase the size of our client’s network Establish trusting bonds with clients Examine sales information to boost output Required Candidate profile Minimum 2 Year Sales Experience Must be Graduate Should be Local Ready to do Hardcore Sales Candidate Should be ready for field work Senior HR {Hitisha-9106057150} M- hitisha.sresthinfo@gmail.com Perks and benefits On Roll Job + High CTC Incentives + Allowances

- You get 100% leads from company - Candidate have to followup with those leads and convience or convert that into sales - where leads are provided by outbound and inbound contact centers and the portfolio of customers are classified. Required Candidate profile Required Candidate profile • Education: Graduate • Age: Between 21 to 40 years • Experience: Need Min.1 year in any sales

- You get 100% leads from company - Candidate have to followup with those leads and convience or convert that into sales - where leads are provided by outbound and inbound contact centers and the portfolio of customers are classified. Required Candidate profile Required Candidate profile • Education: Graduate • Age: Between 21 to 40 years • Experience: Need Min.1 year in any sales

- You get 100% leads from company - Candidate have to followup with those leads and convience or convert that into sales - where leads are provided by outbound and inbound contact centers and the portfolio of customers are classified. Required Candidate profile Required Candidate profile • Education: Graduate • Age: Between 21 to 40 years • Experience: Need Min.1 year in any sales

Work location Jaipur 2 yr tech Sales exp is mandatory. 5 days working Salary For Tech Sales - 6 LPA Great comms and sales exp required for international tech sales. Initial Hotel, Tickets and Bonus Apply Now

Urgent Hiring for Domestic bpo || Voice Process Candidates should have Excellent communication salary up to 25k 6 Days working Location - Gurgaon call/whats app 8448718645 / 8512850830 Required Candidate profile call/whats app 8448718645 / 8512850830