550 Upsell Jobs - Page 3

Skill required: Digital Inside Sales - Inside Sales Designation: Customer Success Mgmt Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Provide support for lead/opportunity generation:conduct calls / send emails / connect via social media to generate leads, schedule first meetings for sales/pre-sales, conduct customer surveys, identify participants for events, and bring awareness of the product or offering on behalf of sales/marketing teams. What are we looking for Roles and ResponsibilitiesEnsure new customers see immediate success and value by providing technical help during onboarding and post go-live phaseCoordinate and execute activities with customers via web-based meetings, phone, and email throughout the various stages of onboarding Churn Risk Identification:Monitor customer health scores and usage data to identify early signs of dissatisfaction or potential churn.Retention Strategies:Develop and implement targeted retention strategies to address customer pain points and improve satisfaction.Customer Feedback:Collect and analyze customer feedback to identify areas for improvement and work with internal teams to address these issues.Execute high level troubleshooting and drive resolution of customer issues as quickly as possible.Provide recommendations for upsell and cross sell of Vertex solutionsIdentifying and assessing potential risks of churn and developing and implementing risk mitigation strategiesMonitoring and reporting on the effectiveness of risk management processesCollaborating with various departments to ensure risk management practices are integrated into daily operationsSet and manage expectations monitoring customers achievements.Bachelors degree and 2-plus years of relevant work experience, preferably in Cloud technology implementation, project management and supportExperience in implementing solutions on Major cloud platformsProven track record of onboarding and supporting customers to deliver high customer satisfaction, advocacy, and loyaltyExperience navigating and steering customer engagements to completion with a high level of customer satisfactionStrong listening and verbal communication skillsFamiliarity with common customer success and CRM platforms such as Salesforce, Gainsight etc. Experience in the enterprise, XaaS, cloud, or services spaceAn affinity for getting to know people and helping them solve their business problems Roles and Responsibilities: Roles and ResponsibilitiesEnsure new customers see immediate success and value by providing technical help during onboarding and post go-live phaseCoordinate and execute activities with customers via web-based meetings, phone, and email throughout the various stages of onboarding Churn Risk Identification:Monitor customer health scores and usage data to identify early signs of dissatisfaction or potential churn.Retention Strategies:Develop and implement targeted retention strategies to address customer pain points and improve satisfaction.Customer Feedback:Collect and analyze customer feedback to identify areas for improvement and work with internal teams to address these issues.Execute high level troubleshooting and drive resolution of customer issues as quickly as possible.Provide recommendations for upsell and cross sell of Vertex solutionsIdentifying and assessing potential risks of churn and developing and implementing risk mitigation strategiesMonitoring and reporting on the effectiveness of risk management processesCollaborating with various departments to ensure risk management practices are integrated into daily operationsSet and manage expectations monitoring customers achievements Qualification Any Graduation

Hiring for/ Customer service / collections / sales (Only Voice) Location: Gurgaon/Noida Graduate / Undergraduate / Freshers Are Also Eligible For this Candidates should have Excellent communication skills. Sal up-to :- 9Lpa Rotational shifts , Rotational week offs, WFO ONLY Applicant should have 1 year of International BPO experience in voice Back end, Blended, & operations experience will not be counted NOTE: WE ARE ONLY HIRING FOR VOICE PROCESS DO NOT CONTACT FOR NON-VOICE AND BACKEND PROFILES More details pls send me updated cv or call me HR:-Rohan CONTACT NO:- 9582162971 Rahul - 88025 67376 Call or WhatsApp your resume for the same.

Key Responsibilities: 1.Customer Relationship Management oServe as the primary point of contact for high-value clients, ensuring their needs are met and expectations exceeded. oBuild and maintain long-term relationships to foster trust. oCreate targeted campaigns and initiatives to engage customers, drive usage, and promote loyalty. oActively engage with clients to gather feedback and address concerns promptly. 2.Customer Journey Mapping & Revenue Maximization oMap out the end-to-end customer journey to identify touchpoints and opportunities for improvement. oIdentify opportunities for up-selling and cross-selling aligned with the clients goals and company offerings. oDevelop account strategies to drive business growth and ensure profitability. oCollaborate with sales and marketing teams to create tailored proposals for clients. 3.Strategic Planning & Execution oDevelop and implement customer relationship strategies that align with the organizations objectives. oMonitor client metrics and KPIs, including satisfaction scores, retention rates, and revenue. oCreating custom centric programs for client servicing and retentions. oAnticipate client needs and proactively suggest solutions to address challenges. oCollaborate with cross-functional teams to ensure alignment of CRM initiatives with product development, marketing, sales, and support efforts 4.Team Leadership & Collaboration oMentor and guide junior relationship managers or account executives. oCollaborate cross-functionally with internal teams, including product, sales, and customer support, to deliver seamless client experiences. oAct as a client advocate during organizational decision-making processes. 5.Customer Support and Service Excellence oOversee the customer support function to ensure prompt and effective resolution of customer inquiries, issues, and concerns. oImplement service level agreements (SLAs) and performance metrics to monitor and improve the quality of customer support. oDevelop training programs and resources to empower support teams to deliver exceptional service. 6.Data Analytics, Reporting & Documentation o Maintain accurate records of client interactions, contracts, and other relevant details in CRM tools. o Translate data-driven insights into actionable strategies for enhancing the customer experience o Prepare and present reports on key performance indicators (KPIs) related to customer satisfaction, revenue forecasts, retention, and loyalty programs to senior leadership.

Develop and maintain relationships with key clients Collaborate with sales teams to achieve account targets and goals Conduct research on client needs and market trends Prepare and maintain detailed account management documentation Call 7397778265

Payroll-Bank Process-Inbound Voice Des-Phone Banking Officer Voice Shift-Day Rotational Work From Office Salary-Net-14500 Fresher exp 28000 Work Location-Thane/Mumbai/Vashi/Ghansoli/Belapur/Airoli/Nahur Call-9082104424 Sanika www.hyfly.in Required Candidate profile Familiarity with standard capital market concepts, procedures, and regulatory framework Good knowledge of Ms Office, especially Excel. Graduates / HSC Fresher can also apply Age should be 20-32 yrs

Payroll-Bank Des-Phone Banking Process-Inbound Salary-4.5 Lakh Graduate Fresher Candidate with BPO Exp/Banking RM can also apply Location-Thane/Malad Can apply branch banking after 2 yrs all banking facilities Call 8169642494 Yogesh Required Candidate profile Answer inbound calls and assist customers with their Queries/Request/Complains. Explaining the customers product features & benefits. Ensuring all compliance Achieving weekly, monthly, quality target

Hiring Phone Banking officer Graduate Fresher welcome Salary -17500 per month Process-Inbound Candidate with BPO Exp/Banking RM can also apply Can apply branch banking after 2 yrs all banking facilities Call 9137797705 Hrutika www.hyfly.in Required Candidate profile Graduate Fresher with good com skills Prior exp in Customer service would be added advantage Need to solve bank customer issues over phone no field job www.hyfly.in

Payroll-Mutual Fund Co Process-Inbound Voice Des-Customer Relationship Manager Shift-Day Rotational Work From Office Salary-Net-14500 Fresher exp 24500 Work Location-Belapur / Airoli Call-8080126356 Ekta Email-hyflyhr9@gmail.com www.hyfly.in Required Candidate profile Familiarity with standard capital market concepts, procedures, and regulatory framework Good knowledge of Ms Office, especially Excel. Graduates / HSC Fresher can also apply Age should be 20-32 yrs

Payroll-Bank Des-Video KYC Officer Process-Outbound Fixed Day Shift Salary- Graduate fresher-17k net Exp in voice -4.5 lakh Location-Thane/Malad/Vashi Can apply branch banking after 2 yrs all banking facilities Call 9082104424 Sanika www.hyfly.in Required Candidate profile Video call customers to complete the Full KYC Verify the details submitted by the customer while opening the account Ensure VKYC is completed by the Right Party only Cross-sell other banking products

Payroll-Bank Des-Team Leader Process-Outbound/Inbound Salary-8.5 Lakh 2 year of experience as Team Leader in a contact center on papers, Banking Process (Loan, Credit Card Location-Thane/Malad Call 8080702016 Kanchan Required Candidate profile Motivate the team to achieve their targets. To manage and Lead the team of 20 Have to maintain attrition and Shrinkage rate of the Team. Excellent English communication Graduation mandatory

Manage the team ensuring business targets are met. Manage the recruitment of Sales Persons. Develop & Implement sales strategies to achieve revenue goals. Provide training. Provide regular performance report to senior management. Required Candidate profile Minimum 2 Year Sales Experience Must be Graduate Should be Local Last company Documents Mandatory (Offer & Relieving) Ready to do Hardcore Sales Perks and benefits On Roll Job + High CTC Incentives + Allowances

Visit leads and convert to paying customers. Conduct daily field visits to meet new clients Explain product benefits and solve objections. Manage daily reporting and field tracking. Promote brand visibility through direct contact. Required Candidate profile Minimum 2 Year Sales Experience Must be Graduate Should be Local Ready to do Hardcore Sales Candidate Should be ready for field work Senior HR {Hasmukh-9316023316} M-hasmukh.sresthinfo@gmail.com Perks and benefits On Roll Job + High CTC Incentives + Allowances

Experience with creating and executing sales plans Customer-focused mindset Ability to analyze sales data and metrics Knowledge of industry trends and market insights HR Mukthi (8469483673) Required Candidate profile Mini 2 Year Sales Experience Must be Graduate Should be Local Last company Documents Mandatory Candidate should be ready for field work HR Mukthi-8469483673 M-mukthi.sresthinfo@gmail.com Perks and benefits On Roll Job + High CTC Incentives + Allowances

Monitor field activities and ensure daily reporting. Motivate team to exceed targets through coaching. Track region-wise sales and provide insights. Coordinate with marketing and product teams. Handle escalated customer issues. Required Candidate profile Minimum 2 Year Sales Experience Must be Graduate Should be Local Last company Documents Mandatory (Offer & Relieving) Ready to do Hardcore Sales HR Hasmukh-9316023316 M-hasmukh.sresthinfo@gmail.com Perks and benefits On Roll Job + High CTC Incentives + Allowances

Proven track record of meeting sales targets Familiarity with CRM systems Demonstrated ability to lead a sales team Excellent communication skills Strong negotiation and persuasion skills HR Mukthi (8469483673) Required Candidate profile Mini 2 Year Sales Experience Must be Graduate Should be Local Last company Documents Mandatory Candidate should be ready for field work HR Mukthi-8469483673 M-mukthi.sresthinfo@gmail.com Perks and benefits On Roll Job + High CTC Incentives + Allowances

Lead, manage, & motivate a team of sales executives Drive sales performance & ensure target achievement Develop and execute local sales strategies Monitor daily activities and provide guidance to the team Build and maintain strong client relationship Required Candidate profile Minimum 2 Year Sales Experience Must be Graduate Should be Local Ready to do Hardcore Sales Candidate Should be ready for field work Senior HR {Hasmukh-9316023316} M-hasmukh.sresthinfo@gmail.com Perks and benefits On Roll Job + High CTC Incentives + Allowances

Argent hiring in Branch Relationship Executive 4 Bank Vacancies Deal with the walk-in customers in branch • Lead will be provided • Need to seat in bank handle walking customer • Close the leads provided by Company Sales and Operations Required Candidate profile Graduation or Above. Age 21 to 39 Fresher's Can't Apply. Good communication skills Note : Interested candidate can apply here directly ! WhatsApp No. 9274041135 Perks and benefits Paid Leave - Incentive - Allowances - Insurance

InfoEdge is hiring for Tele sales and Customer service roles for IIM Jobs. If you have excellent communication skills and have passion for Customer Acqusition. You can apply for this role. Email Resume - vrinda.gupta@naukri.com About BU: IIM jobs iimjobs.com is an exclusive job board for mid to senior management professionals in India. Now reaching over 15,00,000 job seekers and featuring some of the best jobs in Banking & Finance, Consulting, Research & Analytics, Sales & Marketing, HR, IT and Operations; iimjobs.com is the largest niche job board catering exclusively to the premium segment of the market. We are a hot startup in the recruitment industry. The scope and opportunity to learn are huge. You get to know about recruitment trends across industries, hiring dynamics, insights about the recruitment market. If you think you will love doing and getting to know all this, please apply. Customer Success at iimjobs.com: A company going through an exponential growth track, just does not need old school "Account Managers" but someone more than that. If Sales brings the customers on board, Customer Success make the customers stay for long term. Customer Success or Client Success owns the customer right from the point of inception all the way to the entire lifecycle of the customer which includes client onboarding, usage tracking & reporting and relationship building meetings. A customer success manager's work will involve a mix of management, sales and analytics in the normal course of a day's work. You will work collaboratively with the Operations team, Tech team, Marketing team and not to mention Sales team. Key Responsibilities: 1. Increase the Customer Life Cycle Value 2. Develop a relationship with the customers which is greater than a transactional association 3. Ensuring utilisation and generating ROI 4. Act as an interface between the company and the client Additional Qualifications : 1. Self starter, an ability to work in a fast growing, challenging start-up work space 2. Outgoing and garrulous as it is a client facing role. 3. Strong analytical skills to derive data driven insights for better decision making 4. Outstanding teamwork, organizational and interpersonal skills, with tremendous attention to detail 5. Candidates who can join immediately will be given a preference Connect with VRINDA GUPTA for more insights Email - vrinda.gupta@naukri.com LinkedIn - https://www.linkedin.com/in/vriiindaa/ Contact - 88260 177 78

Manage customers and ensure satisfaction Build and maintain client relationships Drive business growth through the team Lead and motivate the sales and marketing team Develop and implement sales strategies Monitor sales targets and team performance Required Candidate profile Any Graduation. Require min 2 year of any Sales experience. Must be local. Age up to 40 year. Last Company documents required.

Manage customers and ensure satisfaction Build and maintain client relationships Drive business growth through the team Lead and motivate the sales and marketing team Develop and implement sales strategies Monitor sales targets and team performance Required Candidate profile Any Graduation. Require min 2 year of any Sales experience. Must be local. Age up to 40 year. Last Company documents required.

Manage customers and ensure satisfaction Build and maintain client relationships Drive business growth through the team Lead and motivate the sales and marketing team Develop and implement sales strategies Monitor sales targets and team performance Required Candidate profile Any Graduation. Require min 2 year of any Sales experience. Must be local. Age up to 40 year. Last Company documents required.

Manage customers and ensure satisfaction Build and maintain client relationships Drive business growth through the team Lead and motivate the sales and marketing team Develop and implement sales strategies Monitor sales targets and team performance Required Candidate profile Any Graduation. Require min 2 year of any Sales experience. Must be local. Age up to 40 year. Last Company documents required.

Manage customers and ensure satisfaction Build and maintain client relationships Drive business growth through the team Lead and motivate the sales and marketing team Develop and implement sales strategies Monitor sales targets and team performance Required Candidate profile Any Graduation. Require min 2 year of any Sales experience. Must be local. Age up to 40 year. Last Company documents required.

Hiring for / Customer service / Collcetions / Sales (Only Voice) Location : Gurugram/Noida Graduation not Required Salary Upto : 5LPA Performance linked incentives available Rotaitional shifts & offs Both side transport Contact : Abhay 8448748429 Required Candidate profile Excellent communication skills req Applicant should have1 year of International BPO experience in voice NOTE : WE ARE ONLY HIRING FOR VOICE PROCESS DO NOT CONTACT FOR NON-VOICE AND BACKEND PROFILES

Developing new leads or sales opportunities soliciting new accounts, building rapport with clients. Identify and connect with key decision makers Strong knowledge of the BFSI sector Build and maintain strong relationships with clients. Required Candidate profile Any graduate with min 2 year of sales exp Good communications skills Convincing Power Understanding of client requirement Share CV at- Call / WhatsApp - 8799405567 SR.HR Anandi S