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UPS Supply Chain Solutions (UPS SCS) logo
GBS Customer Service Representative UPS Supply Chain Solutions (UPS SCS)

2.0 - 4.0 years

4 - 6 Lacs

Mumbai

Work from Office

Understand UPS service, product, systems and procedure Handle incoming calls for pick up, track and trace, complaints, claims, service guarantees, price quotation, service information, export shipments exception and other enquiries in professional manner Update the pick up arrangement, UPS supply request and tracking follow up. Identify and record customer concern or issues Recommend solutions to service concerns to management And any other duties assigned from time to time

Posted 4 months ago

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