Project Head West (UPS / Power Electronics) Delta Electronics India

15.0 - 19.0 years

0 Lacs

maharashtra

On-site

As Project Head West at UPS / Power Electronics, based in Mumbai, you will be responsible for service and project management support. Your key responsibilities will include studying solution documents and Bills of Materials (BOM), conducting pre-installation site visits, attending project/site meetings, preparing project trackers, and implementing project schedule plans in agreement with customer project managers. You will be tasked with planning project resources, engaging project contractors as necessary, and managing the day-to-day aspects of projects to ensure they are completed on time, within budget, and to quality standards. Effective conflict management with customer project teams will be essential, along with maintaining clear and precise project status dashboards and communicating any risks and dependencies to upper management and customer project teams. Additionally, you will be responsible for managing risks, finances, and resources, forecasting potential risks in advance, seeking management support, and taking necessary actions to mitigate risks. You will also oversee the escalation of costs and schedules, provide technical support to the execution team, offer training and development to the team, and provide feedback to the factory and product teams for continuous improvement. Collaboration with sales, factory, execution team, and customers will be crucial for successful project delivery. Please note that as part of your application, your personal data will be processed exclusively for recruitment-related purposes in compliance with applicable data protection laws and regulations.,

Posted 6 days ago

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Service Engineer (From UPS Industry Required) Delta Electronics India

5.0 - 9.0 years

0 Lacs

maharashtra

On-site

As a Service Engineer in the UPS Industry based in Mumbai, you will be responsible for handling services and projects related to UPS systems. Your primary duties will include the installation and commissioning of UPS systems, servicing them according to company SLA guidelines, managing service business and AMC collection, as well as supporting the sales team in identifying new opportunities. To qualify for this position, you should hold a Diploma/BE/B.Tech in Electronics/Electrical and have a minimum of 5 years of experience in the service sector within the UPS Industry. Your role will require a strong technical background and the ability to work efficiently both independently and as part of a team. Please note that as part of the application process, your personal data will be processed solely for recruitment purposes in accordance with relevant data protection laws and regulations.,

Posted 6 days ago

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Assistant Manager Service (UPS industry) Delta Electronics India

7.0 - 11.0 years

0 Lacs

karnataka

On-site

As an Assistant Manager in the UPS industry based in Bangalore, you will be responsible for leading and coordinating various service-related activities to ensure optimal customer satisfaction and timely resolution of technical issues. With a qualification of BE/B.Tech in electronics and a minimum of 7 years of experience, you will play a crucial role in understanding customer needs and providing efficient field service. Your key responsibilities will include monitoring open service calls, overseeing repair timelines, and facilitating coordination between logistics and service teams to ensure prompt resolution of issues. You will also collaborate with partners to enhance customer satisfaction, update call closures in CRM, and achieve service call TAT targets. Effective communication and coordination with service teams, internal logistics teams, and vendor teams will be essential for managing service warranty, AMC, chargeable billing, and timely shipment of customer units. Conducting monthly progress evaluation meetings with partners and organizing technical training sessions for partner engineers will be integral to ensuring knowledge transfer and product expertise. Moreover, you will be required to coordinate with service teams and partners for the timely submission of invoices and processing. Collating and sharing various reports such as RMA/FA, spare indents, 8D reports, call center performance reports, and efficiency reports will be part of your routine tasks. Proficiency in SAP, CRM, or any equivalent ERP system, as well as MS Office, is a prerequisite for this role. Please note that your personal data will be processed exclusively for recruitment-related purposes in compliance with applicable data protection laws and regulations.,

Posted 1 week ago

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