Hiring: Operations Executive (Full-Time, In-Office) Role Overview: We are looking for a proactive and detail-oriented Operations Executive to support our growing team. This person will work closely with the COO to ensure smooth day-to-day operations across customers, instructors, and vehicles. Your job is simple – keep everything running like a well-oiled engine. Responsibilities: Coordinate schedules between customers and instructors Track vehicle availability and ensure proper usage and maintenance Manage bookings and follow-ups using our mobile and web dashboards Resolve customer issues and maintain high service standards Maintain daily records and reports in Excel/Google Sheets Support the COO in executing new operational processes Keep the team and system organized and on time Requirements: Strong communication and coordination skills Familiarity with basic Excel / Google Sheets Ability to quickly learn and work with online dashboards / internal tools Fluent in English and Hindi (Kannada is a plus) Should be punctual, disciplined , and solution-oriented Comfortable working from our office (this is not a remote role ) Experience: 0–2 years in operations, customer handling, or service coordination (Freshers with strong execution mindset can also apply) Working Hours: Full-time, 6 days a week (including weekends, with a weekly weekday off) Job Types: Full-time, Fresher Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Commuter assistance Flexible schedule Schedule: Day shift Monday to Friday Supplemental Pay: Performance bonus Education: Diploma (Preferred) Work Location: In person
We are looking for a Business Development Executive who can speak confidently with incoming leads, understand their needs, and convert them into happy Upride customers . If you're good at connecting with people, explaining services clearly, and closing deals — this role is for you. Your job is simple: Turn every lead into a learner. Key Responsibilities: Speak with potential customers who have shown interest via WhatsApp, website, ads, or referrals Understand their needs (car/bike/scooty, location, timings, license support etc.) Explain Upride’s unique services clearly and persuasively Build rapport and trust to drive fast conversions Follow up regularly with undecided leads Maintain lead data in Excel / Google Sheets / CRM dashboard Share customer insights with the operations and marketing teams Requirements: Strong communication skills in Kannada & English (Hindi is a bonus) Experience in sales, telecalling, or customer interaction (EdTech, training, or services is a plus) Ability to explain services in a structured and convincing way Basic understanding of Excel, WhatsApp for Business, and mobile dashboards Driven to meet and exceed monthly conversion targets Friendly, patient, and trustworthy personality Working Hours: Full-time | 5 Days a Week | Weekly 2 days off (Weekend availability is important, you can work from home on weekends) Compensation: Fixed Salary Attractive incentives on conversions Performance-based growth opportunities Job Types: Full-time, Fresher Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Commuter assistance Flexible schedule Language: Kannada, English and Hindi? (Required) Work Location: In person
Upride is reimagining India’s driving education ecosystem with tech-enabled training, transparency, and safety. From learner enrollment to licensing, we make the journey simple, trustworthy, and professional. We are looking for a proactive and patient **Customer Support Executive** who will act as the bridge between learners, instructors, and the Upride operations team. Your primary responsibilities will be to: ✔ Handle disputes or misunderstandings ✔ Provide timely updates to learners ✔ Ensure an overall smooth customer experience This is not a call-center style role — it requires **empathy, communication skill, and problem-solving**, not scripts. --- **Key Responsibilities** * Manage customer communications across **phone calls, WhatsApp, email, and in-app chat. * Resolve disputes between learners and instructors with fairness and professionalism. * Share timely updates regarding classes, schedule changes, pickup/drop details, or instructor assignment. * Keep accurate records of each customer query, follow-up, and resolution. * Coordinate with operations team to ensure quick issue resolution. * Escalate critical issues to the management team when needed. * Provide a “warm and trusted” experience throughout the learner journey. Kannada speaking is a must Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person
Upride is reimagining India’s driving education ecosystem with tech-enabled training, transparency, and safety. From learner enrollment to licensing, we make the journey simple, trustworthy, and professional. We are looking for a proactive and patient **Customer Support Executive** who will act as the bridge between learners, instructors, and the Upride operations team. Your primary responsibilities will be to: ✔ Handle disputes or misunderstandings ✔ Provide timely updates to learners ✔ Ensure an overall smooth customer experience This is not a call-center style role — it requires **empathy, communication skill, and problem-solving**, not scripts. --- **Key Responsibilities** * Manage customer communications across **phone calls, WhatsApp, email, and in-app chat. * Resolve disputes between learners and instructors with fairness and professionalism. * Share timely updates regarding classes, schedule changes, pickup/drop details, or instructor assignment. * Keep accurate records of each customer query, follow-up, and resolution. * Coordinate with operations team to ensure quick issue resolution. * Escalate critical issues to the management team when needed. * Provide a “warm and trusted” experience throughout the learner journey. Kannada speaking is a must Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person