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Process Champion TELUS Digital

3.0 - 7.0 years

0 Lacs

noida, uttar pradesh

On-site

Role Overview: As the Senior Benefit Operations Analyst at TELUS Digital in Gurgaon/Hybrid with US Shifts, you will hold a crucial position in the Health/Wealth Administration team. Reporting to the Team Manager, your primary responsibilities will include processing and quality checking, process reporting and training, queue allocation & management, updating SOPs and other process documents, ensuring compliance with internal policies, process improvement, and providing timely updates to Assistant Manager and onshore counterparts. Key Responsibilities: - Process and quality check various operations related to Health and Benefits vertical - Conduct process reporting and training for team membe...

Posted 2 weeks ago

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