Target acquired! Go! Go! Go! Yes, we are looking for ninjas who will answer the call for battle in innovative ways and overcome the target with style. We need someone who thrives at the intersection of strategy, creativity, and execution to fuel our demand generation engine, build our brand across multiple touchpoints, and closely partner with our revenue team to drive business outcomes. You will be responsible for developing and executing integrated marketing programs aimed at generating qualified leads, engaging decision-makers, and accelerating pipeline growth for our HR Tech SaaS offerings. This is a strategic and execution-heavy role that will oversee key areas such as B2B demand generation, performance marketing, content marketing, event marketing, and digital video marketing (YouTube). You will work cross-functionally with revenue, SDR, and product teams to create high-impact campaigns and continuously optimise the marketing funnel to drive measurable outcomes. The war cry: Demand Generation & Account-Based Marketing (ABM) : Develop and implement a target account strategy for ABM, collaborating with sales to prioritise accounts based on intent data, deal stage, and ICP fit. Design and run pipeline acceleration programs that engage key personas at target accounts using personalised campaigns. Create and execute quarterly and annual marketing plans tied to specific sales and revenue goals for new logo acquisition and existing account expansion. Monitor lead quality, conversion metrics, and track lead flow to ensure timely and appropriate sales follow-up. Performance Marketing & Paid Campaigns : Own B2B paid marketing strategy across LinkedIn, Google Ads, display, and retargeting platforms to generate high-quality MQLs. Partner with revenue ops and analytics teams to optimise budget allocation, CAC, CPL, and ROI. Content Marketing Across Touchpoints : Lead the content calendar for top/mid/bottom-funnel assets, including ebooks, reports, case studies, landing pages, emails, blogs, and nurture campaigns. Drive SEO strategy and organic content growth to increase inbound interest and domain authority. Ensure content personalisation and relevance across customer journeys and personas. B2B Events & Webinars : Plan and execute owned and sponsored B2B events , including CXO roundtables, virtual webinars, conferences, and partner co-hosted activations. Own event promotions, lead capture, and post-event follow-up strategy in collaboration with SDRs. YouTube Channel & Video Content : Build and scale our YouTube channel as a demand and brand engine through thought leadership content, customer success stories, explainer videos, and expert interviews. Collaborate with internal/external creators and video editors to produce high-quality video content aligned to key themes and campaigns. Sales & SDR Alignment : Maintain strong alignment with sales and SDRs on campaign priorities, messaging, lead hand-offs, and closed-loop feedback. Build and maintain comprehensive account profiles, ICP personas , and intelligence dashboards to refine targeting and personalisation. Fill persona and contact gaps through data partnerships and enrichment tools. What ammo should you carry? 1 to 5 years of experience in B2B in B2B SaaS marketing , preferably in HR-Tech or High Growth sectors. Proven experience in ABM, demand generation, performance marketing , and full-funnel campaign planning. Strong understanding of content strategy , with hands-on experience managing content development and distribution. Experience in planning and managing B2B events (virtual and physical) and driving measurable impact. Hands-on with marketing automation, CRM (Zoho), ad platforms, and analytics dashboards. Experience with targeting, segmentation, and list acquisition to build prospect lists for demand gen campaigns. Excellent communication, project management, and stakeholder collaboration skills. Why our War Front? Get a chance to work on a category-defining product and brand that's reshaping the future of work. Join a collaborative, high-impact marketing team with end-to-end ownership and autonomy. Opportunity to create and scale bold campaigns that drive real business results. Work with leaders across marketing, sales, product, & community and grow with a fast-paced SaaS culture. Show more Show less

Unstop is looking for a dynamic Marketing & Growth Associate to join our team at Unstop. In this role, you will support the marketing team in planning, executing, and optimizing user acquisition, retention, and engagement campaigns. The ideal candidate is an enthusiastic marketing generalist with a flair for digital experimentation, content, and performance analytics. What you will do: User Acquisition: Support influencer, referral, and affiliate marketing initiatives. Collaborate with other marketing team members/design/product to create landing pages optimized for lead capture. User Retention & Engagement: Run lifecycle marketing campaigns via email, push notifications, WhatsApp, and SMS. Segment users and design automated journeys on tool MoEngage. Track user drop-offs and deploy win-back strategies Client Campaign Execution: Collaborate with the revenue, campaign, and client success teams to ideate and execute growth campaigns for client brands across the Unstop platform. Support performance, content, and influencer marketing initiatives for client campaigns targeting student users and early professionals. Analyze campaign effectiveness and compile performance reports for internal and external stakeholders. Ensure timely execution, adherence to brand guidelines, and performance tracking for all sponsored campaigns. Requirements: Candidates with 0–1 years of experience in growth, digital, or content marketing (internships count) Working knowledge of any ad platform (Google, Meta, LinkedIn, etc.) Understanding of content marketing, SEO, and user funnels Strong communication and project management skills Familiarity with tools like Google Analytics, WebEngage, Excel/Sheets, and Canva Analytical and creative thinking with attention to detail Ability to collaborate cross-functionally with a growth mindset and eagerness to learn Passion for the Gen Z ecosystem and community What You'll gain: Opportunity to grow within a high-impact, mission-driven community brand Learn by executing real-world campaigns across both B2C and B2B touchpoints Work with India’s largest Gen Z community platform Be part of high-energy teams that celebrate creativity, autonomy, and results Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹400,000.00 per year Benefits: Health insurance Schedule: Day shift Ability to commute/relocate: Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Are you a Fresher ? On a scale of 1 to 10, where would you rate your communication skills ?

Unstop is hiring Program Manager - Client Engagements! Responsibilities of the Candidate: Collaborate with the operations team to maintain a healthy delivery pipeline and ensure the timely delivery of client requirements within the agreed SLA Manage corporate campaigns, projects and engagements for brands like Tata, Reliance, L'Oréal, Flipkart, HUL, Uber and others Manage Projects, Engagements, User Acquisition Campaigns, etc. Take ownership of an account and ensure that the team delivers in a timely manner Resolve any issues faced by the client, ensure redressal for complaints within the shortest span of time Liaise between the client and internal teams Interact and coordinate with all departments working on the same account Be the primary point of contact and build long-term relationships with clients Update clients through email, phone and online presentations Assist with challenging client requests or issue escalations as needed Requirements: Candidates should hold an undergraduate degree with 0-3 years of experience and brownie points for someone with an MBA degree Must have demonstrated skill of getting things done, i.e., strong execution skills Ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level Brownie point for someone with experience in program/project and client management or understanding of HR-Tech space Great interpersonal skills, excellent communication, attention to detail, quick thinker, self-starter and a multitasker Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹400,000.00 per year Benefits: Health insurance Schedule: Day shift Ability to commute/relocate: Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Are you a Fresher ? On a scale of 1 to 10, where would you rate your communication skills ?

Job Description Unstop is seeking a highly skilled Tech Lead with expertise in PHP and full-stack development to join our team. This role is ideal for a senior technical resource with over 8 years of experience who is passionate about creating robust, scalable solutions and contributing to technical excellence. While this is not a team management role, you will play a key part in driving development initiatives and mentoring where needed. Key Responsibilities Design and develop end-to-end web applications using PHP and modern full-stack technologies. Build scalable and secure backend systems and integrate them seamlessly with front-end components. Collaborate with product managers, designers, and other stakeholders to define and deliver exceptional user experiences. Optimize code for performance, scalability, and maintainability. Debug complex technical issues and ensure platform stability. Stay abreast of industry trends and incorporate best practices into development processes. Contribute to architectural decisions and guide the adoption of new tools and : Bachelors or Masters degree in Computer Science, Engineering, or a related field. 8+ years of professional experience in software development with a focus on PHP. Proficiency in front-end technologies (HTML, CSS, JavaScript, and modern frameworks like React, Angular, or Vue.js). Strong understanding of database systems (MySQL, PostgreSQL, and familiarity with NoSQL databases). Hands-on experience with RESTful APIs and third-party integrations. Familiarity with cloud platforms (AWS, Azure, GCP) and version control systems (Git). Solid understanding of full-stack development workflows and CI/CD pipelines. Strong problem-solving skills with an emphasis on attention to detail. Preferred Qualifications Experience with modern PHP frameworks such as Laravel or Symfony. Knowledge of microservices architecture and containerization tools like Docker. Exposure to working in Agile/Scrum environments. Prior experience in a SaaS or product-based company. Why Join Us? Work on innovative projects with a passionate and skilled team. Gain exposure to cutting-edge technologies and platforms. Enjoy a collaborative work environment with opportunities for growth. Competitive salary and benefits package. About Unstop Unstop is revolutionizing how individuals and organizations connect and grow through innovative platforms and solutions. Join our team and be a part of this exciting journey! (ref:hirist.tech) Show more Show less

Are you a pro at MS-Excel and have excellent English communication skills? Unstop company is looking for a dynamic Business Development Specialist to join our team! As a key player in our growth strategy, you will be responsible for identifying new business opportunities, building relationships with potential clients, and driving revenue growth. Your creativity and strategic thinking will be crucial in developing innovative sales strategies and closing deals. If you have a passion for sales and a drive to succeed, we want to hear from you! Key Responsibilities Conduct market research to identify potential clients and opportunities. Develop and maintain relationships with key decision-makers in target industries. Create and deliver compelling sales presentations to showcase our products and services. Collaborate with the marketing team to develop effective lead generation campaigns. Track and analyze sales data to identify trends and opportunities for growth. Negotiate contracts and pricing agreements to maximize profitability. Represent the company at industry events and networking functions to promote our brand and expand our reach. About Company: Unstop is an early talent engagement & hiring platform with a community of ~6 million students, freshers, and 0-5 years working professionals. It enables companies to brand, source, engage, assess & hire talent. Show more Show less

Unstop is hiring for the role of Program Manager - Jobs and Internships! As a Program Manager in the Jobs and Internships vertical at Unstop, you will play a vital role in driving the growth and success of our platform. You will work to ensure the expansion of our user base and the overall effectiveness of our Jobs and Internships vertical. As a part of the Jobs and Internship Team, you will be a key driver of the vertical. Your operational excellence and strategic thinking will contribute to and translate into a direct impact on the vertical growth. Through your work with Jobs and Internship, you shall empower young talent to kickstart their career in ways that would not have possible without your efforts. Responsibilities of the Candidate: Proactively reach out to HR representatives of various companies to encourage them to list job and internship opportunities on our platform. Conduct thorough competitor analysis and benchmark our product against industry standards, providing actionable insights to enhance our platform's offerings. Analyze the performance of our marketing initiatives geared towards promoting the Jobs and Internships vertical, and devise strategies to increase user engagement and adoption. Utilize your excellent presentation skills to effectively communicate the value proposition of our platform to potential clients and partners. Leverage advanced Excel skills for data analysis and reporting, enabling comprehensive studies of the current job market trends in India. Collaborate closely with cross-functional teams to align strategies and implement innovative solutions. Requirements: Bachelor's Degree in any stream Strong analytical skills with the ability to perform in-depth market research and competitor analysis. Proficiency in Microsoft Office suite, particularly Excel, for data analysis and reporting. Exceptional communication skills, both written and verbal, for effective outreach and presentations. Proven ability to multitask and manage multiple projects simultaneously. Demonstrated understanding of the job market landscape and recruitment processes. Ability to work collaboratively in a fast-paced and dynamic environment. The role is open to freshers and working professionals with up to 2 years of work experience. Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹600,000.00 per year Benefits: Health insurance Schedule: Day shift Ability to commute/relocate: Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Are you a Fresher ? How Proficient are you using Microsoft Excel & Spreadsheets for Data Analysis & Reporting ? On a scale of 1 to 10, where would you rate your communication skills ?

Unstop is hiring for the role of Program Manager - Jobs and Internships! As a Program Manager in the Jobs and Internships vertical at Unstop, you will play a vital role in driving the growth and success of our platform. You will work to ensure the expansion of our user base and the overall effectiveness of our Jobs and Internships vertical. As a part of the Jobs and Internship Team, you will be a key driver of the vertical. Your operational excellence and strategic thinking will contribute to and translate into a direct impact on the vertical growth. Through your work with Jobs and Internship, you shall empower young talent to kickstart their career in ways that would not have possible without your efforts. Responsibilities of the Candidate: Proactively reach out to HR representatives of various companies to encourage them to list job and internship opportunities on our platform. Conduct thorough competitor analysis and benchmark our product against industry standards, providing actionable insights to enhance our platform's offerings. Analyze the performance of our marketing initiatives geared towards promoting the Jobs and Internships vertical, and devise strategies to increase user engagement and adoption. Utilize your excellent presentation skills to effectively communicate the value proposition of our platform to potential clients and partners. Leverage advanced Excel skills for data analysis and reporting, enabling comprehensive studies of the current job market trends in India. Collaborate closely with cross-functional teams to align strategies and implement innovative solutions. Requirements: Bachelor's Degree in any stream Strong analytical skills with the ability to perform in-depth market research and competitor analysis. Proficiency in Microsoft Office suite, particularly Excel, for data analysis and reporting. Exceptional communication skills, both written and verbal, for effective outreach and presentations. Proven ability to multitask and manage multiple projects simultaneously. Demonstrated understanding of the job market landscape and recruitment processes. Ability to work collaboratively in a fast-paced and dynamic environment. The role is open to freshers and working professionals with up to 2 years of work experience. Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹600,000.00 per year Benefits: Health insurance Schedule: Day shift Ability to commute/relocate: Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Are you a Fresher ? How Proficient are you using Microsoft Excel & Spreadsheets for Data Analysis & Reporting ? On a scale of 1 to 10, where would you rate your communication skills ?

Unstop is looking for Software Development Engineers - Fullstack. You shall be responsible for developing applications and functionalities for our old products and new ones. This entails end-to-end conceptualisation and building, alongside a team. Responsibilities Of The Candidate Write well-designed, testable, efficient code by using the best software development practices Integrate data from various back-end services and databases Gather and refine specifications and requirements based on technical needs Be responsible for maintaining, expanding, and scaling our products Stay plugged into emerging technologies/industry trends and apply them into operations and activities End-to-end management and coding of all our products and services To make products modular, flexible, scalable and robust Our Tech Stack Angular 10 or later PHP Laravel NodeJS MYSQL 8 NoSQL DB Postgres Amazon AWS services EC2, WAF, EBS, SNS, SES, Lambda, Fargate, etc. The whole ecosystem of AWS Required Experience, Skills, And Qualifications Minimum work experience of 3 years is required Proven working experience in programming Full Stack Top-notch programming and analytical skills Must know and have experience in AngularJS 2 onwards A solid understanding of how web applications work, including security, session management, and best development practices Adequate knowledge of relational database systems, Object-Oriented Programming, and web application development Ability to work and thrive in a fast-paced environment, learn rapidly, and master diverse web technologies and techniques B.Tech in Computer Science or a related field or equivalent (ref:hirist.tech) Show more Show less

Unstop is seeking a talented and creative Video Editor cum Designer to join our team. As a Video Editor cum Designer, you will be responsible for creating visually appealing and engaging video content. Your expertise in Adobe After Effects, Adobe Premiere Pro, Adobe Illustrator, and Adobe Photoshop will be essential in delivering high-quality videos and still designs. Responsibilities: Edit and enhance video footage, ensuring high-quality output that meets client or project requirements. Utilize Adobe Premiere Pro to assemble raw footage, add transitions, sound effects, and apply color corrections. Create visually stunning motion graphics and visual effects using Adobe After Effects. Design and create graphics, illustrations, and other visual elements using Adobe Illustrator and Adobe Photoshop. As a part of the Unstop Design Team, you will be tasked with creating stunning visuals and videos that meet the objective of the project at hand. Stay up to date with industry trends and techniques, incorporating new ideas and technologies into video editing and design processes. Ensure timely delivery of projects, managing multiple tasks simultaneously and meeting deadlines. Maintain organized files and assets for efficient workflow and easy access to project materials. Collaborate with internal teams through briefs to understand and then execute their creative vision while taking cognizance of delivery timelines. Communicate and present ideas effectively ensuring clear understanding and alignment with project objectives. Requirements: Proven experience as a Video Editor cum Designer or similar role (Minimum - 2 Years) Proficient in Adobe After Effects, Adobe Premiere Pro, Adobe Illustrator, and Adobe Photoshop. Solid understanding of design that includes but is not restricted to video editing principles, color grading, audio editing, and video compression. Strong knowledge of motion graphics, visual effects, and animation techniques. Ability to create original graphics, illustrations, and designs using Adobe Illustrator and Adobe Photoshop. Familiarity with video production processes, including editing, shooting, lighting, and sound recording. Attention to detail and a keen eye for visual composition. Strong organizational and time management skills to handle multiple projects simultaneously. Excellent communication and interpersonal skills, with the ability to collaborate effectively within a team. Ability to work independently and take initiative, while also being receptive to feedback and direction. If you are a creative individual with a passion for video editing and design, and if you meet the requirements mentioned above, we would love to hear from you. Join our team and contribute to the production of visually captivating videos that leave a lasting impression on our audience. Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹600,000.00 per year Benefits: Health insurance Schedule: Day shift Ability to commute/relocate: Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

Unstop is seeking a talented and creative Video Editor cum Designer to join our team. As a Video Editor cum Designer, you will be responsible for creating visually appealing and engaging video content. Your expertise in Adobe After Effects, Adobe Premiere Pro, Adobe Illustrator, and Adobe Photoshop will be essential in delivering high-quality videos and still designs. Responsibilities: Edit and enhance video footage, ensuring high-quality output that meets client or project requirements. Utilize Adobe Premiere Pro to assemble raw footage, add transitions, sound effects, and apply color corrections. Create visually stunning motion graphics and visual effects using Adobe After Effects. Design and create graphics, illustrations, and other visual elements using Adobe Illustrator and Adobe Photoshop. As a part of the Unstop Design Team, you will be tasked with creating stunning visuals and videos that meet the objective of the project at hand. Stay up to date with industry trends and techniques, incorporating new ideas and technologies into video editing and design processes. Ensure timely delivery of projects, managing multiple tasks simultaneously and meeting deadlines. Maintain organized files and assets for efficient workflow and easy access to project materials. Collaborate with internal teams through briefs to understand and then execute their creative vision while taking cognizance of delivery timelines. Communicate and present ideas effectively ensuring clear understanding and alignment with project objectives. Requirements: Proven experience as a Video Editor cum Designer or similar role (Minimum - 2 Years) Proficient in Adobe After Effects, Adobe Premiere Pro, Adobe Illustrator, and Adobe Photoshop. Solid understanding of design that includes but is not restricted to video editing principles, color grading, audio editing, and video compression. Strong knowledge of motion graphics, visual effects, and animation techniques. Ability to create original graphics, illustrations, and designs using Adobe Illustrator and Adobe Photoshop. Familiarity with video production processes, including editing, shooting, lighting, and sound recording. Attention to detail and a keen eye for visual composition. Strong organizational and time management skills to handle multiple projects simultaneously. Excellent communication and interpersonal skills, with the ability to collaborate effectively within a team. Ability to work independently and take initiative, while also being receptive to feedback and direction. If you are a creative individual with a passion for video editing and design, and if you meet the requirements mentioned above, we would love to hear from you. Join our team and contribute to the production of visually captivating videos that leave a lasting impression on our audience. Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹600,000.00 per year Benefits: Health insurance Schedule: Day shift Ability to commute/relocate: Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

Unstop is hiring Program Manager - Client Engagements! Responsibilities of the Candidate: Collaborate with the operations team to maintain a healthy delivery pipeline and ensure the timely delivery of client requirements within the agreed SLA Manage corporate campaigns, projects and engagements for brands like Tata, Reliance, L'Oréal, Flipkart, HUL, Uber and others Manage Projects, Engagements, User Acquisition Campaigns, etc. Take ownership of an account and ensure that the team delivers in a timely manner Resolve any issues faced by the client, ensure redressal for complaints within the shortest span of time Liaise between the client and internal teams Interact and coordinate with all departments working on the same account Be the primary point of contact and build long-term relationships with clients Update clients through email, phone and online presentations Assist with challenging client requests or issue escalations as needed Requirements: Candidates should hold an undergraduate degree with 0-3 years of experience and brownie points for someone with an MBA degree Must have demonstrated skill of getting things done, i.e., strong execution skills Ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level Brownie point for someone with experience in program/project and client management or understanding of HR-Tech space Great interpersonal skills, excellent communication, attention to detail, quick thinker, self-starter and a multitasker Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹400,000.00 per year Benefits: Health insurance Schedule: Day shift Work Location: In person

As a Program Manager in the Jobs and Internships vertical at Unstop, you will play a vital role in driving the growth and success of our platform. You will work to ensure the expansion of our user base and the overall effectiveness of our Jobs and Internships vertical. Responsibilities of the Candidate: Proactively reach out to HR representatives of various companies to encourage them to list job and internship opportunities on our platform. Conduct thorough competitor analysis and benchmark our product against industry standards, providing actionable insights to enhance our platform's offerings. Analyze the performance of our marketing initiatives geared towards promoting the Jobs and Internships vertical, and devise strategies to increase user engagement and adoption. Utilize your excellent presentation skills to effectively communicate the value proposition of our platform to potential clients and partners. Leverage advanced Excel skills for data analysis and reporting, enabling comprehensive studies of the current job market trends in India. Collaborate closely with cross-functional teams to align strategies and implement innovative solutions. Requirements: Bachelor's Degree in any stream Strong analytical skills with the ability to perform in-depth market research and competitor analysis. Proficiency in Microsoft Office suite, particularly Excel, for data analysis and reporting. Exceptional communication skills, both written and verbal, for effective outreach and presentations. Proven ability to multitask and manage multiple projects simultaneously. Demonstrated understanding of the job market landscape and recruitment processes. Ability to work collaboratively in a fast-paced and dynamic environment. The role is open to freshers and working professionals with up to 2 years of work experience.

Job Title : Tech Lead Years of Exp. : 8- 15 Years Location : Delhi NCR, Gurugram Job Description Unstop is seeking a highly skilled Tech Lead with expertise in PHP and full-stack development to join our team. This role is ideal for a senior technical resource with over 8 years of experience who is passionate about creating robust, scalable solutions and contributing to technical excellence. While this is not a team management role, you will play a key part in driving development initiatives and mentoring where needed. Key Responsibilities Design and develop end-to-end web applications using PHP and modern full-stack technologies. Build scalable and secure backend systems and integrate them seamlessly with front-end components. Collaborate with product managers, designers, and other stakeholders to define and deliver exceptional user experiences. Optimize code for performance, scalability, and maintainability. Debug complex technical issues and ensure platform stability. Stay abreast of industry trends and incorporate best practices into development processes. Contribute to architectural decisions and guide the adoption of new tools and technologies. Requirements Bachelors or Masters degree in Computer Science, Engineering, or a related field. 8+ years of professional experience in software development with a focus on PHP. Proficiency in front-end technologies (HTML, CSS, JavaScript, and modern frameworks like React, Angular, or Vue.js). Strong understanding of database systems (MySQL, PostgreSQL, and familiarity with NoSQL databases). Hands-on experience with RESTful APIs and third-party integrations. Familiarity with cloud platforms (AWS, Azure, GCP) and version control systems (Git). Solid understanding of full-stack development workflows and CI/CD pipelines. Strong problem-solving skills with an emphasis on attention to detail. Preferred Qualifications Experience with modern PHP frameworks such as Laravel or Symfony. Knowledge of microservices architecture and containerization tools like Docker. Exposure to working in Agile/Scrum environments. Prior experience in a SaaS or product-based company. Why Join Us? Work on innovative projects with a passionate and skilled team. Gain exposure to cutting-edge technologies and platforms. Enjoy a collaborative work environment with opportunities for growth. Competitive salary and benefits package. About Unstop Unstop is revolutionizing how individuals and organizations connect and grow through innovative platforms a (ref:hirist.tech)

As a candidate for this position, you will play a crucial role in handling challenging user requests and issue escalations when necessary. You will serve as the main point of contact, fostering long-term relationships with users. Collaboration with the Operations team will be essential to uphold a healthy delivery pipeline, ensuring the timely fulfillment of client requirements within the agreed Service Level Agreement (SLA). Moreover, you will be expected to work closely with various departments to enhance overall business operations. Effective communication within the team is key to developing strategic operational objectives. Your insights and recommendations for improving business performance will be highly valued. Monitoring website performance and suggesting enhancements to optimize the user experience will also fall under your responsibilities. Acting as a liaison between users and internal teams, you will facilitate interaction and coordination among all departments involved in a particular account. Timely response to approvals and notifications, as well as swift resolution of user issues and complaints, will be crucial aspects of your role. Keeping users updated through various channels such as email, phone calls, and online presentations will be essential to ensure a seamless user journey on the website. A critical requirement for this role is the ability to communicate, present, and influence effectively across all levels of the organization, including executives and C-level management. Your credibility and influence within the organization will be instrumental in the successful execution of your responsibilities.,

As a candidate for this position, your main responsibilities will include assisting with challenging user requests or issue escalations as needed. You will serve as the primary point of contact, aiming to build long-term relationships with users. Collaboration with the Operations team will be crucial to maintaining a healthy delivery pipeline and ensuring timely delivery of client requirements within the agreed Service Level Agreement (SLA). Additionally, you will work closely with various departments to enhance business operations and communicate with the team to establish strategic operational goals. Your role will also involve making recommendations for improving business performance, monitoring website performance, and suggesting ways to enhance the user journey on the website. Acting as a liaison between users and internal teams, you will interact and coordinate with all departments working on the same account. It will be your responsibility to receive and respond to approvals and notifications, promptly resolving any issues faced by users and ensuring complaints are addressed in a timely manner. Keeping users updated through email, phone, and online presentations will also be part of your duties. In terms of requirements, you should possess the ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executives and C-level management.,