The Regional Director (RD), Asia, reporting to the Executive Director of International Student Recruitment (DSR), is tasked with strategizing, implementing, and managing regional recruitment initiatives for the SGU Doctor of Medicine degree program across our campuses in Grenada and the UK. This role focuses on managing a regional team, achieving recruitment targets from all channels within allocated budgets and providing valuable market feedback to enhance SGU's recruitment strategies. Essential Function sStrategic Planning and Execution: Collaborate with the DSR to develop and implement both strategic and tactical plans aimed at meeting recruitment targets, expanding SGU’s presence, and maintaining a robust market footprint .Team Management: Oversee the Eastern and Southern Asia recruitment team, setting objectives, coaching, and monitoring performance to achieve targets and ensure continuous growth and adherence to SGU’s recruitment standards .Administrative Responsibilities: Ensure all administrative duties of the regional team are completed in a timely manner and in compliance with all SGU policies and procedure sApplication Process Oversight: Manage the initial application process for prospective students in the region, ensuring a seamless and efficient experience in close collaboration with the Admissions team and utilizing CRM systems .Market Engagement: Travel extensively within the designated market to supervise, train and coach the SGU regional team, meet prospective students, present academic programs, grow and maintain relationships with agencies, academic affiliates and government bodies, and participate in planned activities .Key Account Management: Work with Regional Managers to develop account plans for agencies and academic affiliates, understand their business needs, and build and maintain strong, long-lasting relationships .Market Analysis: Identify emerging market opportunities and shifts, stay informed about new programs and competitive status, and adapt strategies accordingly .Educational Systems Knowledge: Gain thorough knowledge of comparative education systems and implement strategies for efficient review of international academic credentials .Visa Regulations Expertise: Stay updated on visa regulations for Grenada, Canada, the United States, and the United Kingdom and understand their impact on students throughout the admission, study, clinical, and postgraduate phases .SGU Proposition Communication: Develop a deep understanding of SGU’s offerings and effectively communicate the value proposition through proposals and presentations .Reporting and Analysis: Develop and implement regular reports tracking goals across recruitment channels. Understand and report on regional trends and their impact on budgets and strategic direction. Present sales, revenue, expense reports, and realistic forecasts to the Leadership Team .Market Feedback: Provide critical market feedback from various stakeholders to support the development of SGU initiatives and recruitment strategies .Partnership Development: Collaborate with the Director of TNE to identify potential institutional partnerships or affiliations and support the negotiation process .Marketing Collaboration: Work with the marketing team to provide market feedback for collateral development and marketing activities, including organizing recruitment events to boost brand awareness and interest .Cross-Functional Collaboration: Build strong relationships with SGU’s functional areas (Recruitment, Admissions, Operations, Marketing, Finance, and Academics) to ensure high customer service standards, efficiency, and problem resolution. Continuously evaluate and adjust processes to align with recruitment strategies .Additional Duties: Perform other duties and special projects as assigned . Essential Knowledge, Skills & Abiliti esSelf-Motivation: Highly self-motivated, enthusiastic, and results-oriente d.Pressure Management: Ability to work well under pressure, with significant organizational skills and the ability to prioritize task s.Initiative: Self-starter capable of asserting ideas, making decisions, and providing feedbac k.Strategic and Creative Thinking: Strong attention to detail with strategic and creative thinking abilitie s.Relationship Building: Ability to develop and leverage strong relationships across the busines s.Leadership: Excellent leadership skills with experience in leading and developing motivated team s.Communication: Strong verbal and written communication skill s.Sales & Marketing Acumen: Strong understanding of sales and marketing concept s.Execution Ability: Demonstrated ability to execute results against strateg y.High-Value Sales Experience: Experience in selling prestigious, high-value offering s.Travel Capability: Ability to travel long distances and for extended period s. Qualificati onsEducational Background: Bachelor’s degree required; a graduate degree in a related international area is preferr ed.Experience: Minimum of five years of professional work experience, with at least three years in a global or enrollment planning environme nt.Technical Skills: Experience with spreadsheets, data analysis tools, statistics, and knowledge of CRM systems and university SI Ss.Work Environment/Physical Dema ndsCollaborative Environment: Positive, creative, and collaborative work environme nt.Location: Remote, based in East As ia.Travel Requirements: Extensive travel within target regions and the ability to work unsociable hours and weekends during peak perio ds. Show more Show less
Reporting to the Regional Manager, International Student Recruitment, South Asia, the International Recruitment Officer (RO), South Asia is primarily responsible for supporting the implementation of tactical and strategic international recruitment efforts in designated territory and channels within Europe for students entering the SGU Doctor of Medicine degree program on our campuses in Grenada and UK. This position is responsible for achieving, within agreed budgets, agreed recruitment targets from the designated territory and channel and supplying critical market feedback for the further development of SGU initiatives and recruitment. Essential Functions Support SGU's recruitment initiatives through Agency, Feeder, and Direct channels. Meet recruitment targets with minimal acquisition costs and within ROI parameters. Develop comprehensive knowledge of SGU and comparative education systems, effectively presenting SGU's value proposition through proposals and presentations. Collaborate closely with SGU’s agencies and feeder schools, making regular visits to maintain relationships, establish new contacts, and expand the active agent network. Provide regular and relevant training to counsellors, ensuring agencies and schools are well-prepared to offer accurate advice to prospective students. Coordinate participation in exhibitions, recruitment fairs, school events, and SGU information sessions as needed. Attend exhibitions and recruitment events, offering professional educational advice and counseling to schools, agencies, students, and their sponsors. Meet and counsel prospective students and their sponsors both online and in person, delivering professional educational advice and counseling services. Follow up with existing leads, cold call new leads, and accurately report activities in the CRM. Contribute to the recruitment team effort across Europe where required and when there is a periodic need or shortage of staff and helping in multiple channels as required. Work in close partnership with all SGU’s international Regional Managers to ensure collaborative management of prospective students and agencies to maximise global recruitment opportunities. Manage the initial application process from prospective students, and in close association with your line-manager and the Admissions Officer ensuring a seamless process, via CRM. Explore new recruitment opportunities, maintain current efforts, and provide accurate reporting Regularly update line managers with reports, market updates, and performance metrics against targets. Conduct market research and provide feedback and analysis to guide key activities in the designated market. Establish strong relationships with SGU departments (admissions, sales, operations, marketing, academic) to ensure exceptional customer service, efficiency, and problem resolution. Keep local information on Medical Associations, rules, and regulations up to date, and inform SGU functional areas and the line manager accordingly. Other duties and projects as assigned. Essential Knowledge, Skills & Abilities Student recruitment background or related (example: Admissions). Sales experience general. Demonstrable sales & commercial skills. Understanding of agency and school recruitment channels. Experience of working within an international environment. Excellent interpersonal skills and experience of dealing directly with a wide variety of people including students and their sponsors, education agencies and institutions. Ability to make connections and good networking skills. Able to work independently and as a team player, with a high level of initiative and professionalism. Excellent presentation, communication and interpersonal skills. Ability to meet deadlines and thrive under pressure. A friendly professional manner and appearance. Results orientated, target driven. Track record of success in recruitment in region with regard to annual student targets. Qualifications 1-3 years working in the international education industry and recruitment. Fluent English. Degree Educated. Work Environment/Physical Demands This job is performed in a positive, creative and collaborative environment. Office location: Designated region or city. Hours and Travel Travel will be required across India (and possibly across South Asia) regions and cities. Unsociable and weekend work required at certain periods. We Are Student Centric: We approach every task with a focus on supporting our students to achieve their lifelong learning goals in a safe, vibrant and welcoming environment. A Global Community: We are one team with an international outlook welcoming the strength in our diversity and the value each of us brings to what we do. Accountable: We take responsibility for our actions by being responsive, resourceful and respectful in delivering on our commitments with integrity and the highest ethical standards. Collaborative: We support and empower one another through open communications, cooperation, sharing knowledge and taking time to always listen and show we care. Committed to Excellence: We take pride in our ongoing pursuit for continuous improvement through creativity, rigor and best practices to produce meaningful outcomes. About University Support Services, LLC University Support Services LLC (USS) is an affiliate of St. George's University (SGU), a leading provider of international medical education. SGU students and faculty come from 151 countries to the island of Grenada, located in the West Indies. Our purpose is to support SGU to deliver best in class education for all SGU students. We put a special focus on the growing global need for diverse high-quality medical and healthcare professionals. USS is pivotal in positioning SGU as a premiere medical degree institute through its student-facing as well as functional support teams. USS is an equal opportunity employer. As such, it is company policy to fill positions with qualified candidates regardless of race, color, sex (including sexual orientation and gender presentation), age, religion, ancestry, national origin, citizenship status, pregnancy, marital status, medical condition, genetic information, disability, status in the Uniformed Services of the United States (including veteran status) or status as a victim of domestic violence, except where there is a bona fide occupational qualification. This policy protects applicants and employees from discrimination in the hiring process.