Responsible for managing the outlet including areas like Customer Service, CashManagement, Staff Management, Housekeeping & Hygiene as per the policyof theCompany. Responsible for achieving the sales target. Responding to customer queries, taking their feedbacks and making a list of areas of improvements as per customer feedback. Schedule and oversee necessary maintenance and repairs on kitchen appliances. Greets customers, answers questions and resolves all issues that arise fromcustomersor staff members. (complaints, grievances, etc.) Responsible for training of store cashiers and other staff members. Plan and assign daily workloads to outlet associates. Maintain the outlet facility clean and safe. Stock Management - To ensure Zero Stock Out situations at the outlet. Manage P&L statement of the outlet. Track Standard Cost V/s. Actual Cost and manage the food cost. Track top running items, low running items and recommend the offers and marketing plan of the outlet. Ensure that the culture of Dessertino is consistently implemented by outlet team. Ensure all the collection of the day is deposited in the bank account on daily basis. MIS and reporting. Organize special events and entertainments to attract more customers. Additional store manager duties as needed. Job Types: Full-time, Walk-In Pay: ₹15,000.00 - ₹23,000.00 per month Benefits: Leave encashment Schedule: Rotational shift Ability to commute/relocate: Visakhapatnam, Andhra Pradesh: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: total work: 3 years (Required) Hotel management: 2 years (Required) Language: Hindi, English and Telugu (Required)
You will be responsible for managing the outlet including areas like Customer Service, Cash Management, Staff Management, Housekeeping & Hygiene as per the policy of the Company. Your main goal will be to achieve the sales target and ensure customer satisfaction by responding to queries, taking feedback, and identifying areas for improvement. Additionally, you will schedule and oversee maintenance on kitchen appliances, train store cashiers and staff members, assign daily workloads, and maintain a clean and safe outlet facility. Key Responsibilities: - Respond to customer queries, take feedback, and identify areas for improvement based on customer feedback - Schedule and oversee maintenance and repairs on kitchen appliances - Train store cashiers and staff members - Plan and assign daily workloads to outlet associates - Maintain a clean and safe outlet facility - Ensure zero stock out situations at the outlet - Manage the P&L statement of the outlet and track standard cost vs. actual cost - Track top running and low running items, recommend offers and marketing plans - Ensure the consistent implementation of Dessertino culture by the outlet team - Deposit all collections of the day in the bank account daily - Organize special events and entertainment to attract more customers - Perform additional store manager duties as needed Qualifications Required: - Bachelor's degree (Preferred) - 3 years of total work experience (Required) - 2 years of experience in Hotel management (Required) - Proficiency in Hindi, English, and Telugu (Required) Please note that the job type is full-time with walk-in interviews. The benefits include leave encashment, and the schedule involves rotational shifts. The ability to commute or relocate to Visakhapatnam, Andhra Pradesh, is required.,